Agentic Index

The best customer support agents in 2026, ranked

The best customer support agents of 2026 are Kore.ai, Salesforce, and ServiceNow, ranked by verified capability coverage on the Agentic Index. All 116 researched vendors in the category are scored against the same 14 capabilities, and Kore.ai documents the broadest coverage at 13.0 out of 14.

Agentic Index ranks all 116 customer support agents in its index by verified capability coverage. These are agents that resolve tickets, answer questions, and hand off to humans when needed. Each vendor is scored across the same 14 point taxonomy used throughout the index, most recently verified on 2026-09-17, and this ranking recomputes automatically as new research is verified.

Buyers also search this category as AI customer service agents, support automation platforms, and AI ticket deflection tools.

Scored on 14 buyer facing capabilities researched from public sources. No vendor pays for placement. How this ranking works

Best customer support agents by buyer need

Best for complex multi step work

Kore.ai

Documents 3.0 of 3 on orchestration, memory, and knowledge grounding, and 13.0 of 14 overall.

Best for regulated and governed deployments

Salesforce

Documents 3.0 of 3 on security, auditability, and human oversight, and 13.0 of 14 overall.

Best for developer extensibility

ServiceNow

Documents 2.0 of 2 on APIs, MCP support, and tool calling, and 13.0 of 14 overall.

Best for fastest time to value

ElevenAgents

Documents 2.0 of 2 on prebuilt packs and channel coverage, and 12.5 of 14 overall.

Each segment names the vendor with the most documented coverage on the criteria that segment depends on, computed from the same research as the ranking below. A vendor appears once, in its strongest segment.

1. 1

   K

   Kore.ai13.0 / 14

   Enterprise agent platform whose agents are authored in a typed blueprint language, compiled and run by a single governed runtime across 27 channels, with pluggable model providers, RAG-based enterprise search, approval gates and reasoning-level tracing.

2. 2

   S

   Salesforce13.0 / 14

   CRM platform whose Agentforce layer builds and deploys autonomous agents across sales, service, and marketing.

3. 3

   S

   ServiceNow13.0 / 14

   Enterprise platform whose Now Assist agents automate IT, employee, and customer workflows.

4. 4

   E

   ElevenAgents12.5 / 14

   Voice-first agent platform for building, testing and running multimodal agents across telephony, web, WhatsApp and SMS, with a customer-chosen LLM, a managed RAG knowledge base and OpenTelemetry tracing.

5. 5

   A

   Atlassian12.0 / 14

   Rovo turns Atlassian into an agent platform: agents are assigned Jira work items with full audit logging, grounded in a Teamwork Graph of 150 billion connections, and third party agents can be mentioned like teammates.

6. 6

   B

   Bland AI12.0 / 14

   Enterprise voice AI platform for high-volume and regulated phone workflows, running its own telephony, speech, language and text-to-speech stack behind a node-based pathway builder, with SMS, RCS and iMessage on the same agents.

7. 7

   I

   Infobip12.0 / 14

   Global CPaaS leader whose AgentOS platform runs autonomous AI agents across more than fifteen channels, with customer-selected LLMs, a documented quality centre, and a fully public developer surface.

8. 8

   P

   Pega12.0 / 14

   Workflow and decisioning platform whose Agentic Process Fabric orchestrates agents across enterprise systems, built on a contrarian split of AI reasoning at design time from governed execution at run time. FedRAMP High authorised.

9. 9

   R

   Retell AI12.0 / 14

   Voice and chat agent platform for phone workflows, pairing a customer-chosen or self-hosted LLM with node-based conversation flows, telephony over SIP or imported numbers, and a testing suite spanning playground, simulation, batch and live A/B.

10. 10

    A

    Ada11.5 / 14

    Agentic customer experience platform whose AI agents autonomously resolve support conversations across voice, messaging, email and social, driven by authored Playbooks for complex multi step SOPs.

11. 11

    A

    ASAPP11.5 / 14

    Generative AI for enterprise contact centres that plugs into existing IVR, telephony and CCaaS estates, orchestrating reasoning, retrieval and output verification over a lifelong customer record, with a named human-in-the-loop workflow before resolution.

12. 12

    C

    Cognigy11.5 / 14

    Enterprise conversational and agentic AI platform now owned by NiCE, building voice and chat agents in 100-plus languages with bring-your-own LLM, NLU, STT and TTS, on-premises Kubernetes deployment, assertion-based Playbook testing and a nine-certification compliance portfolio.

13. 13

    D

    Delight.ai11.5 / 14

    Enterprise AI agent platform from Sendbird, running omnichannel agents with a dedicated memory platform and the Trust OS governance layer for observability, control, and staged release.

14. 14

    F

    Five911.5 / 14

    Cloud native Intelligent CX Platform whose Genius AI suite and June 2026 Voice AI Agents deliver agentic self service with multi agent orchestration, a dial of trust, and live agent handoff.

    Full coverage on Integrations & Tool Calling and Workflow Orchestration and 8 more. No documented coverage on Browser / Computer-use.

15. 15

    G

    Gallabox11.5 / 14

    No-code conversational platform that runs AI agents across WhatsApp, Instagram, web chat and voice, with a configurable RAG knowledge base, a browsable chatbot template library and per-session outcome scoring.

    Full coverage on Integrations & Tool Calling and Workflow Orchestration and 9 more. No documented coverage on Deployment & Data Residency and Browser / Computer-use.

16. 16

    G

    Giga11.5 / 14

    Enterprise voice and chat AI agents that resolve customer support autonomously in ninety plus languages, deployable on the customer's own cloud with open source models.

17. 17

    G

    Gnani.ai11.5 / 14

    Voice AI platform with foundational speech models and agents that run production workflows for enterprises.

18. 18

    Q

    Quiq11.5 / 14

    Enterprise agentic AI platform for customer experience whose AI Agents resolve inquiries across voice, chat, SMS, WhatsApp, and email with governed decisioning, AI Assistants supporting human agents, and a May 2026 Voice AI launch extending context across every channel.

19. 19

    S

    Sierra11.5 / 14

    Enterprise agent platform whose agents are composed from skills into workflows with tunable determinism, deployed once across chat, phone, email, SMS and messaging, running on a supervised constellation of models and executing end-to-end transactions inside the customer's systems of record.

    Full coverage on Knowledge Grounding & RAG and Memory & State Persistence and 8 more. No documented coverage on Browser & Computer Use.

20. 20

    A

    Aisera11.0 / 14

    Enterprise agentic AI platform that orchestrates specialized agents across IT, human resources, finance, and customer service, resolving high volume service requests autonomously across channels, grounded in enterprise data. Owned by Automation Anywhere.

    Full coverage on Observability & Auditability and Model Flexibility & Routing and 9 more. No documented coverage on Deployment & Data Residency and Memory & State Persistence and 1 more.

21. 21

    B

    Botpress11.0 / 14

    Agent building platform whose autonomous nodes mix LLM-driven reasoning with deterministic flows, deployed across web, social and messaging channels, with a typed state layer, per-node model choice and an optional standalone helpdesk.

22. 22

    C

    Cresta11.0 / 14

    Enterprise customer experience AI platform that unifies autonomous AI agents, real time human agent assist, and conversation intelligence on one system for large contact centers.

    Full coverage on Integrations & Tool Calling and Triggers & Channel Coverage and 8 more. No documented coverage on Browser & Computer Use and Deployment & Data Residency.

23. 23

    F

    Fin11.0 / 14

    AI customer service agent billed per resolved outcome, working across chat, email, voice, WhatsApp, SMS, Slack and social, on Intercom's own helpdesk or on Salesforce, HubSpot, Freshworks and others.

24. 24

    K

    Kustomer11.0 / 14

    CRM-native customer service platform whose AI agents work from a persistent customer timeline, calling OpenAPI-defined tools across commerce and internal systems, with configurable deterministic or probabilistic execution and step-level reasoning traces.

25. 25

    Lorikeet11.0 / 14

    AI support agent for regulated fintech, healthtech and insurance that follows the customer's own written procedures to resolve multi-step tickets across chat, email, voice, SMS and WhatsApp, with least-privilege scoped tools and a replayable per-step audit trail.

26. 26

    Omilia11.0 / 14

    Vertically integrated conversational voice AI for regulated enterprise contact centres, owning every layer from acoustic model to orchestration engine, with on-premise bare-metal deployment, decision-level audit trails and a human-gated self-learning loop.

27. 27

    SoundHound11.0 / 14

    Voice-first agentic AI platform for enterprise support and voice commerce, LLM-agnostic including customer-hosted models, deployable in the customer's private cloud or embedded on-device, with named products across answering, ordering, drive-thru and IT operations.

28. 28

    Sprinklr11.0 / 14

    Enterprise unified-CXM suite whose AI+ layer builds and governs generative agents across voice, chat, email and social, with configurable input and output guardrails, approval workflows, and simulation-based agent evaluation before and after deployment.

29. 29

    Vibrium AI11.0 / 14

    Enterprise agentic platform of autonomous Digital Workers that perceive, reason, and act across voice, WhatsApp, email, chat, and app channels, orchestrating processes end to end with guardrails and audit.

    Full coverage on Prebuilt Agents / Templates / Packs and Model Flexibility & Routing and 8 more. No documented coverage on APIs / SDKs / MCP Extensibility and Browser / Computer-use.

30. 30

    Yellow.ai11.0 / 14

    Omnichannel CX automation platform running goal-driven agents across 35+ channels and 135+ languages, on a multi-LLM architecture the customer selects per task, with contractual data residency across seven regions and a public API, SDKs and MCP server.

31. 31

    Glia10.5 / 14

    Banking AI platform for banks, credit unions, and insurers that unifies voice, digital, and video with agentic workflows through a ChannelLess architecture.

32. 32

    NICE CXone10.5 / 14

    Enterprise contact centre platform whose Mpower agents are generated no-code in AI Studio and act across front, middle and back office systems, spanning voice and digital channels with a unified knowledge layer, a deep developer API surface and FedRAMP-authorised infrastructure.

    Full coverage on Security, Identity & Governance and Triggers & Channel Coverage and 6 more. No documented coverage on Browser & Computer Use.

33. 33

    Observe.AI10.5 / 14

    Contact center AI platform that analyzes a hundred percent of conversations and deploys autonomous VoiceAI and ChatAI agents alongside real time agent copilots and automated quality assurance.

    Full coverage on Testing, Debugging & Optimization and Observability & Auditability and 7 more. No documented coverage on Deployment & Data Residency and Browser & Computer Use.

34. 34

    Vapi10.5 / 14

    Voice agent platform for building, testing, and deploying phone and web voice agents: telephony infrastructure, tool calling, real-time monitoring, and self-serve pricing for developers.

35. 35

    Zendesk10.5 / 14

    Customer service suite whose AI agents resolve across messaging, email, voice, API and web form using help-centre knowledge, generative procedures or scripted dialogues, and authorized actions into connected systems.

36. 36

    Assort Health10.0 / 14

    Specialty specific agentic AI for the patient journey, built on 190M+ patient voice interactions across 23+ specialties, handling scheduling, intake, referrals, refills, eligibility, and payments with native Epic and Athena integration, valued at $1.2B.

37. 37

    Chatbase10.0 / 14

    No-code builder for support agents grounded in ingested docs, help centre articles and support tickets, with AI Actions that manage orders, tickets and scheduling in connected systems, deployed across six native channels plus a REST API.

38. 38

    Decagon10.0 / 14

    AI agent platform purpose-built for customer support, with deep integration into support toolchains.

39. 39

    Freshworks10.0 / 14

    Freddy AI copilot and autonomous agents across the Freshdesk and Freshservice suite, built no-code in Agent Studio from domain templates, deployed into Teams, Slack, portals, chat, email and voice, on a developer platform with regional data residency.

40. 40

    Gorgias10.0 / 14

    Ecommerce support platform whose AI agent resolves order, return, shipping and subscription requests end to end across email, chat, social, SMS and native voice, grounded strictly in connected Shopify and knowledge-base data.

41. 41

    Kommunicate10.0 / 14

    AI-first customer service platform pairing a no-code agent builder with live human handoff in one inbox, unusually open on model choice with seven named options plus bring-your-own-bot, deployed across web, mobile, email and six messaging channels.

42. 42

    Neople10.0 / 14

    Dutch AI digital coworkers for customer support that run templated workflows inside the team's existing helpdesk and commerce tools, with publish gating, versioning and per-workflow evaluation, sold with a managed service.

    Full coverage on Observability & Auditability and Testing, Debugging & Optimization and 6 more. No documented coverage on APIs / SDKs / MCP Extensibility and Deployment & Data Residency.

43. 43

    Qualtrics10.0 / 14

    Experience Agents bring agentic AI to the Qualtrics XM Platform, resolving customer and employee issues inside surveys and tickets, grounded in decades of experience data with human approval and FedRAMP High governance.

44. 44

    Element4519.5 / 14

    AI native platform for the higher education student lifecycle, pairing an AI driven CRM with Bolt, an agent engine whose specialized agents recruit and engage prospects across email, text, chat, WhatsApp, and voice, answer inquiries 24/7, read and score applications, detect fraud, and support student success.

45. 45

    Forethought9.5 / 14

    Multi agent customer support platform whose Solve, Triage, Assist, and Discover agents resolve tickets end to end using Autoflows, natural language business logic instead of decision trees.

    Full coverage on Integrations & Tool Calling and Human Oversight & Guardrails and 5 more. No documented coverage on Deployment & Data Residency and Memory & State Persistence.

46. 46

    Rauda9.5 / 14

    Voice-native customer support platform: multi-agent orchestration across voice, email, chat, and WhatsApp in 11 languages that plugs into existing Zendesk, Intercom, HubSpot, and telephony via API or SIP, with per-channel model routing, eval suites, and regression testing. Madrid-based, EUR 3.3M raised; Tuio insurance production deployment.

47. 47

    Tidio9.5 / 14

    SMB customer service platform whose Lyro agent answers and takes action across live chat, Messenger, Instagram, WhatsApp and email, grounded in a unified knowledge base, with a browsable Action template library and MCP connections into external systems.

48. 48

    Uniphore9.5 / 14

    Enterprise Business AI platform spanning data, knowledge, models and agents, with pre-built industry agents and a no-code BPMN agent builder.

49. 49

    Zingtree9.5 / 14

    Agentic CX workflow orchestration platform with a multi guardrailed AI engine that resolves complex, high risk support across agent assist and self service, governed by logic gates and compliance checks.

    Full coverage on Integrations & Tool Calling and Security, Identity & Governance and 5 more. No documented coverage on Model Flexibility & Routing and Browser / Computer-use.

50. 50

    Fluid Topics9.0 / 14

    Product knowledge platform that unifies technical content into an AI ready hub and, through core RAG services and an MCP server, grounds chatbots, copilots, and agents in trusted, cited product information.

    Full coverage on Integrations & Tool Calling and Knowledge Grounding & RAG and 5 more. No documented coverage on Memory & State Persistence and Deployment & Data Residency and 1 more.

51. 51

    Futwork9.0 / 14

    India's Voice AI contact centre platform deploying inbound and outbound voice agents, with a VoiceFlow builder, multi model choice, observability, VoiceWatch human in the loop, and ISO 27001.

    Full coverage on Integrations & Tool Calling and Human Oversight & Guardrails and 3 more. No documented coverage on Browser / Computer-use.

52. 52

    KODIF9.0 / 14

    E-commerce-native customer support agent that resolves tickets by executing real actions across the stack, run by CX teams through a natural-language policy system, with audit trails of AI decisions and SOC 2 Type 2 coverage.

    Full coverage on Triggers & Channel Coverage and Knowledge Grounding & RAG and 5 more. No documented coverage on Browser / Computer-use and Model Flexibility & Routing and 1 more.

53. 53

    MarvelX9.0 / 14

    Agentic AI for insurance claims: agents read a whole case from policies, invoices, photographs and handwritten forms, check coverage, screen for fraud and reach a settlement position with every conclusion citing its source, held to rules the insurer writes and routed to a human specialist when uncertain, with claims data wiped once the decision is delivered back to the insurer's system.

    Full coverage on Testing, Debugging & Optimization and Workflow Orchestration and 5 more. No documented coverage on Browser / Computer-use and Model Flexibility & Routing and 1 more.

54. 54

    MelodyArc9.0 / 14

    Platform for building and running AI Operators: work arrives by API, webhook or integration, a Point Engine assembles a resolution path per task out of modular units of business logic and knowledge, and the Operator executes it end to end — calling systems, taking resolution actions, and routing to a human Associate to approve or supply context whenever it is not confident, with staff authoring the knowledge directly through a no-code portal.

55. 55

    Nectar Social9.0 / 14

    Agentic operating system for social marketing whose autonomous Nectar Agent engages one on one in a brand's voice across DMs, comments, and creator conversations, tying social back to revenue.

56. 56

    Nurix AI9.0 / 14

    Enterprise voice and chat agents that complete tasks in CRMs, ERPs and internal systems across 400+ integrations while the conversation is still running.

    Full coverage on Security, Identity & Governance and Triggers & Channel Coverage and 4 more. No documented coverage on Browser & Computer Use and APIs, SDKs & MCP Extensibility.

57. 57

    SleekFlow9.0 / 14

    Omnichannel AI agent suite (AgentFlow) that sells to and supports customers across WhatsApp, Instagram, TikTok, SMS, email, and calls, with a unified inbox and commerce integrations.

58. 58

    Smallest AI9.0 / 14

    Full stack voice AI platform combining Atoms, a no code voice and chat agent builder handling conversations in more than twenty languages, with its own co optimized models: Lightning text to speech at roughly one hundred millisecond latency and Pulse speech to text at sixty four millisecond first transcript.

59. 59

    Spring Labs9.0 / 14

    AI native compliance and CX platform for financial institutions whose Zanko agents detect complaints, score QA, and manage disputes end to end, extending into the SummerGRC agent orchestration platform.

60. 60

    Thread9.0 / 14

    AI service desk for MSPs that automates triage, dispatch, and client conversations across chat, email, and phone with Magic Agents, resolving routine tickets and prepping the rest for technicians.

61. 61

    Voiceflow9.0 / 14

    Collaborative platform for designing, building, and deploying AI agents across chat and voice.

    Full coverage on Workflow Orchestration and Triggers & Channel Coverage and 5 more. No documented coverage on Memory & State Persistence and Human Oversight & Guardrails and 1 more.

62. 62

    Assembled8.5 / 14

    AI customer support orchestration platform that unifies autonomous AI agents across chat, email, SMS, and voice, an agent copilot, and AI powered workforce management, connecting automation directly to staffing across a blended human, AI, and outsourced workforce.

63. 63

    Dialog8.5 / 14

    Ecommerce AI shopping agent that encodes a brand's identity and expertise to advise and sell on the site and inside AI assistants like ChatGPT and Gemini.

    Full coverage on Integrations & Tool Calling and Knowledge Grounding & RAG and 4 more. No documented coverage on Deployment & Data Residency and Model Flexibility & Routing and 1 more.

64. 64

    Fini8.5 / 14

    Enterprise support agent for fintech and regulated sectors that resolves across voice, chat and email on one reasoning layer, takes real actions in billing and CRM systems, and maintains its own knowledge graph from resolved tickets.

65. 65

    Help Scout8.5 / 14

    Email-first help desk for small and mid-sized teams, pairing a shared inbox and knowledge base with an AI agent that answers customers in the web widget and drafts replies for the team.

66. 66

    Hyro8.5 / 14

    Responsible AI agents for health system patient access, powered by a self updating knowledge graph, resolving 85%+ of repetitive calls, chats, and SMS across 45+ health systems including Intermountain, Baptist Health, and Montefiore.

67. 67

    LivePerson8.5 / 14

    Enterprise digital customer conversation platform running about a billion interactions a month across fourteen messaging channels, with intent modelling, bot building and voice to message deflection, now a SoundHound AI company.

68. 68

    Outverse8.5 / 14

    Governed platform for enterprise service agents that resolve complex multi-step tickets end to end across email, chat, voice and APIs, built around policy authoring, reasoning traces and safe deployment.

    Full coverage on Integrations & Tool Calling and Testing, Debugging & Optimization and 3 more. No documented coverage on Deployment & Data Residency and Browser / Computer-use.

69. 69

    Parahelp8.5 / 14

    AI support agent for engineering-heavy software companies that resolves tickets end to end inside the customer's existing helpdesk, grounding on their codebase, docs and wikis and acting in tools like Stripe, Linear and Retool, with a second agent that builds and maintains it.

70. 70

    QueryPal8.5 / 14

    AI customer service platform that learns from a team's resolved tickets and docs to draft replies for agent approval, resolve chats autonomously against internal systems, and analyse the queue, with fully hosted, self-hosted or managed deployment.

    Full coverage on Workflow Orchestration and Human Oversight & Guardrails and 4 more. No documented coverage on Browser / Computer-use and APIs / SDKs / MCP Extensibility and 1 more.

71. 71

    Replicant8.5 / 14

    Voice first autonomous contact center platform that resolves routine calls end to end across voice, chat, and SMS, with code based guardrails and quality assurance on every conversation.

    Full coverage on Integrations & Tool Calling and Security, Identity & Governance and 5 more. No documented coverage on APIs, SDKs & MCP Extensibility and Browser & Computer Use and 2 more.

72. 72

    R

    Robylon AI8.5 / 14

    Omnichannel AI customer support platform automating chat, WhatsApp, email, tickets, social and voice, with human agents handling escalations in the same inbox.

73. 73

    Senso8.5 / 14

    Context layer for AI agents that compiles enterprise knowledge into a governed, verified source of truth and scores agent responses against it, with an AI visibility benchmarking product.

    Full coverage on Knowledge Grounding & RAG and Integrations & Tool Calling and 3 more. No documented coverage on Deployment & Data Residency and Browser / Computer-use.

74. 74

    BIK8.0 / 14

    Agentic AI CRM for eCommerce that consolidates marketing and support: 100+ prebuilt AI commerce agents plus an Agent Studio to build your own, deployed across WhatsApp, Instagram, web, Messenger, SMS and email with a deep Shopify integration and a public REST API.

    Full coverage on Prebuilt Agents / Templates / Packs and Workflow Orchestration and 3 more. No documented coverage on Browser / Computer-use and Model Flexibility & Routing and 1 more.

75. 75

    careCycle8.0 / 14

    AI-native voice platform for Medicare and ACA distribution: multi-agent teams pre-screen leads 24/7, warm-transfer high-intent callers to licensed agents, and run post-enrollment retention with grounded Summary of Benefits recall. SOC 2 Type 2 and HIPAA compliant, human-in-the-loop; YC-backed.

76. 76

    Crescendo8.0 / 14

    AI-native customer experience platform that replaces the chatbot, contact centre, ticketing, QA and workforce stack with one team of agents on a shared data model, priced on successful outcomes rather than seats.

    Full coverage on Security, Identity & Governance and Workflow Orchestration and 5 more. No documented coverage on Browser & Computer Use and Memory & State Persistence and 3 more.

77. 77

    DigitalGenius8.0 / 14

    AI agent built for ecommerce that reads incoming tickets, pulls data from carriers, order systems, and payment providers, and resolves returns, refunds, and order status queries end to end.

    Full coverage on Workflow Orchestration and Triggers & Channel Coverage and 3 more. No documented coverage on Browser & Computer Use and Memory & State Persistence and 1 more.

78. 78

    Marr Labs8.0 / 14

    Compliance-first AI voice agents (Vox) purpose-built for regulated industries: mortgage, insurance, banking, and healthcare, with TCPA, CFPB, HIPAA, and state consent enforced automatically, ~660ms latency, CRM/LOS integration, and on-prem or cloud deployment. Founded by Siri and S-Voice creators; transparent usage-based pricing from $1,000 setup plus $1,000/month.

79. 79

    Maven AGI8.0 / 14

    Enterprise AI agent platform that unifies systems, knowledge, and actions into one reasoning engine to autonomously resolve up to ninety three percent of support queries across every channel.

    Full coverage on Triggers & Channel Coverage and APIs, SDKs & MCP Extensibility and 3 more. No documented coverage on Model Flexibility & Routing and Browser & Computer Use and 1 more.

80. 80

    Parloa8.0 / 14

    Voice first enterprise AI Agent Management Platform that lets teams design, simulate, deploy, and govern autonomous voice and chat agents across the full contact center lifecycle.

    Full coverage on Triggers & Channel Coverage and Testing, Debugging & Optimization and 4 more. No documented coverage on Deployment & Data Residency and Browser & Computer Use and 2 more.

81. 81

    Spoki8.0 / 14

    WhatsApp first conversational commerce and customer experience platform on the official Meta Business API, unifying AI support, sales and voice agents, broadcasts, a conversational CRM and 100+ integrations across WhatsApp, Voice, SMS, Email and RCS.

    Full coverage on Triggers & Channel Coverage and Integrations & Tool Calling and 2 more. No documented coverage on Model Flexibility & Routing and Browser / Computer-use.

82. 82

    WISEnut8.0 / 14

    South Korean AI agent company pairing a self-built Korean LLM and hybrid RAG retrieval with an operations console, deployable closed-network on premises or as an all-in-one NPU appliance for public bodies and enterprises.

    Full coverage on Testing, Debugging & Optimization and Model Flexibility & Routing and 2 more. No documented coverage on Browser / Computer-use and Human Oversight & Guardrails.

83. 83

    Zaapi8.0 / 14

    Southeast Asian omnichannel messaging and conversational commerce platform that unifies Shopee, Lazada, TikTok Shop, LINE, WhatsApp and social channels into one inbox, with a trainable AI agent, an event-driven Flow Builder and public self-serve pricing.

    Full coverage on Testing, Debugging & Optimization and Workflow Orchestration and 3 more. No documented coverage on Browser / Computer-use and Deployment & Data Residency and 1 more.

84. 84

    Zo (Zocdoc)8.0 / 14

    Zocdoc's named AI phone agent for healthcare: answers unlimited concurrent inbound calls 24/7 and books, reschedules, or cancels appointments directly in the EHR following practice rules, with working memory and authenticated transfers. HIPAA and SOC 2. Transparent pricing at $2 per booked appointment, no Marketplace membership required.

85. 85

    Brainfish7.5 / 14

    AI customer support agent that answers only from your approved knowledge sources, cites every source, and resolves questions across chat, email, in product, and Slack.

    Full coverage on Triggers & Channel Coverage and Deployment & Data Residency and 3 more. No documented coverage on Memory & State Persistence and Browser & Computer Use and 2 more.

86. 86

    Cendra7.5 / 14

    AI guest communication and property operations platform for hospitality, with agents trained on your property data, 45 plus PMS integrations, and human in the loop escalation.

    Full coverage on Human Oversight & Guardrails and Workflow Orchestration and 3 more. No documented coverage on Model Flexibility & Routing and Deployment & Data Residency and 2 more.

87. 87

    Consio7.5 / 14

    AI phone platform for Shopify brands: a twenty four seven inbound AI voice agent plus an outbound power dialer and SMS, with revenue attribution on every conversation.

88. 88

    EliseAI7.5 / 14

    The housing automation giant: specialized AI agents run leasing, maintenance, renewals, and resident engagement across voice (33 languages), text, email, and chat, synced to Yardi, RealPage, and Entrata. $250M Series E, reportedly 10% of the US apartment market, independently measured occupancy gains.

89. 89

    Konvo7.5 / 14

    eCommerce-native AI customer platform from a German company: build an agent on an indexed knowledge hub and prebuilt order and subscription skills, test it against a defined suite before launch, and deploy it across chat, email, WhatsApp, Instagram and voice or inside an existing helpdesk.

90. 90

    Readyly7.5 / 14

    Network of multilingual AI agents for local government and support teams that answers residents across phone, text, chat, email and web and completes transactions like permits, utility service and inspection scheduling.

    Full coverage on Workflow Orchestration and Knowledge Grounding & RAG and 3 more. No documented coverage on Deployment & Data Residency and Model Flexibility & Routing and 2 more.

91. 91

    Siena AI7.5 / 14

    Empathic autonomous AI customer service agent built for direct to consumer ecommerce, resolving most interactions end to end across email, chat, and social with brand voice personas.

    Full coverage on Triggers & Channel Coverage and Integrations & Tool Calling and 3 more. No documented coverage on Deployment & Data Residency and APIs, SDKs & MCP Extensibility and 2 more.

92. 92

    Taalk7.5 / 14

    Compliance-first voice/SMS/email AI agents for lead gen, qualification, scheduling, and support.

    Full coverage on Human Oversight & Guardrails and Observability & Auditability and 2 more. No documented coverage on Model Flexibility & Routing and Browser & Computer Use and 1 more.

93. 93

    Telli7.5 / 14

    AI phone platform for B2C call operations: build human-like agents in a no-code studio, run smart auto-dialers, and complete real-time in-call actions like booking, payments, and warm transfers across 30+ languages, with multi-model routing and iOS call-screening navigation. YC and Cherry Ventures-backed; ~1M calls processed.

94. 94

    Wassist7.5 / 14

    No code platform to build, test, and publish AI agents that live natively on WhatsApp, grounded in your store and docs, with API and MCP tool calling and human handoff.

    Full coverage on Knowledge Grounding & RAG and APIs / SDKs / MCP Extensibility and 2 more. No documented coverage on Browser / Computer-use and Deployment & Data Residency and 1 more.

95. 95

    Gradient Labs7.0 / 14

    Vertical AI agent for regulated financial services whose agent Otto autonomously runs end to end operations, disputes, KYC, lending, fraud, and support, following procedures rather than scripts.

    Full coverage on Integrations & Tool Calling and Human Oversight & Guardrails and 3 more. No documented coverage on APIs, SDKs & MCP Extensibility and Testing, Debugging & Optimization and 3 more.

96. 96

    Liberate7.0 / 14

    Insurance-native reasoning AI agents for P&C carriers: voice assistant Nicole plus back-office agents that quote policies, process claims, and automate FNOL end-to-end across voice, SMS, email, and WhatsApp, with a Supervisor oversight tool. $50M at a $300M valuation; hurricane claim response cut from 30 hours to 30 seconds.

97. 97

    Worknet7.0 / 14

    Multi-agent AI platform for B2B SaaS support and success teams, with an in-app agent that engages users proactively on product signals, a rep-side assistant, and a data analyst agent, running natively inside Zendesk, Salesforce and Slack.

    Full coverage on Integrations & Tool Calling and Triggers & Channel Coverage and 3 more. No documented coverage on APIs / SDKs / MCP Extensibility and Testing, Debugging & Optimization and 3 more.

98. 98

    Cedar6.5 / 14

    Patient financial platform whose Kora AI voice agent autonomously resolves billing calls 24/7, trained on Cedar's proprietary billing data, with nearly 400K calls handled at providers including Hartford HealthCare and Keck Medicine of USC.

99. 99

    Hello Patient6.5 / 14

    Conversational AI for the front door of healthcare: multi-agent voice, text, and chat agents that book and reschedule appointments, handle intake and billing, and re-engage patients for medical practices, confined to non-clinical workflows. HIPAA and SOC 2 Type 2 compliant; 400K+ conversations; $22.5M Series A from Scale VP.

100. 100

     Marisa.Care6.5 / 14

     Healthcare AI agent hub for hospitals that schedules patients conversationally, recaptures pending exams and consults over WhatsApp, and converts clinical demand into revenue.

     Full coverage on Workflow Orchestration and Integrations & Tool Calling and 1 more. No documented coverage on Testing, Debugging & Optimization and APIs / SDKs / MCP Extensibility and 2 more.

101. 101

     My AskAI6.5 / 14

     Affordable AI customer service agent that plugs into your existing helpdesk, trained on your help center and knowledge base to instantly answer and deflect the majority of support tickets.

     Full coverage on APIs, SDKs & MCP Extensibility and Integrations & Tool Calling and 2 more. No documented coverage on Prebuilt Agents, Templates & Packs and Model Flexibility & Routing and 3 more.

102. 102

     Return Signals6.5 / 14

     AI store associate for DTC brands that keeps one iMessage thread open with every customer across questions, delivery, exchanges and repeat purchase, with every deployment measured against a randomized holdout.

     Full coverage on Integrations & Tool Calling and Testing, Debugging & Optimization and 1 more. No documented coverage on APIs / SDKs / MCP Extensibility and Browser / Computer-use and 2 more.

103. 103

     Solda AI6.5 / 14

     Autonomous AI sales reps that close telesales deals over voice and text: lead qualification, objection handling, KYC, upselling, and payment-link delivery, tuned for banks, fintechs, and e-commerce with deep CRM logging and conversion intelligence. $4M Accel-led seed; FinovateSpring 2025 Best of Show; clients include tbi bank and InDrive.

104. 104

     TextYess6.5 / 14

     AI native conversational commerce CRM for B2C brands that sells, supports, and retains customers autonomously across on site, WhatsApp, and voice.

     Full coverage on Knowledge Grounding & RAG and Prebuilt Agents / Templates / Packs and 3 more. No documented coverage on Security, Identity & Governance and Model Flexibility & Routing and 4 more.

105. 105

     5.Y6.0 / 14

     Singapore early-stage platform whose GLUCOSE product deploys goal-driven AI Experience Agents that represent a brand across messaging channels in 50+ languages, with an authored playbook layer, an automatic document knowledge pipeline and a pre-launch test surface.

     Full coverage on Testing, Debugging & Optimization and Workflow Orchestration and 1 more. No documented coverage on APIs / SDKs / MCP Extensibility and Deployment & Data Residency and 3 more.

106. 106

     Akkari6.0 / 14

     Autonomous customer ops agent that captures every commitment, request, and blocker across customer channels and executes the work to close each loop, with a human in the loop.

     Full coverage on Memory & State Persistence and Workflow Orchestration and 2 more. No documented coverage on Deployment & Data Residency and Model Flexibility & Routing and 4 more.

107. 107

     Avoca6.0 / 14

     The AI front office for home services and the category creator for trades voice: always-on agents answer every call, text, and chat in ~2 seconds, book jobs into ServiceTitan, follow up on estimates, and coach CSRs. 800+ operators, on track to book $1B in jobs in 2026; $125M+ raised at a $1B valuation.

108. 108

     Kastle6.0 / 14

     AI voice agents purpose-built for mortgage and loan servicing: payment collection, escrow questions, borrower verification, delinquency recovery, and loan qualification across call, text, email, and webchat, with pre-trained regulatory compliance and ~7-day integration. LendingTree 2024 Innovation Challenge winner; live in large mortgage operations.

109. 109

     PeppercornAI6.0 / 14

     Conversational AI platform built specifically for insurance. Pipr lets policyholders quote, buy, adjust and manage policies in natural language across web, tablet and mobile, with automated pre-sale underwriting, fraud checks, configurable rating and FCA-aligned audit trails, deployed as an overlay on existing policy administration systems.

     Full coverage on Human Oversight & Guardrails and Integrations & Tool Calling and 2 more. No documented coverage on Browser / Computer-use and Testing, Debugging & Optimization and 4 more.

110. 110

     Slang.ai6.0 / 14

     Restaurant-focused voice AI phone concierge: answers calls 24/7, manages OpenTable reservations, and handles menu and info questions with branded voices and hybrid AI-plus-staff routing. Live in under 30 minutes; reports 50% more phone reservations and 96%+ guest satisfaction. Opens the hospitality vertical.

111. 111

     Sonant6.0 / 14

     AI voice receptionist built exclusively for P&C insurance agencies: 24/7 call answering, intent classification, FNOL capture, lead qualification, and automatic AMS write-back, with native EZLynx, Applied Epic, and HawkSoft integrations. SOC 2 Type 2 and GDPR certified; deployed in under 30 days.

112. 112

     Idle Booking5.5 / 14

     Singapore-built all-in-one platform for salons and spas — booking, calendar, POS, CRM, stock and payroll — with a live WhatsApp Agent that books and reschedules in chat on the salon's own number, and a restock agent that predicts run-out and drafts reorders for approval.

     Full coverage on Triggers & Channel Coverage and Human Oversight & Guardrails. No documented coverage on Browser / Computer-use and Deployment & Data Residency and 3 more.

113. 113

     Broccoli5.0 / 14

     AI voice agents built for the trades, answering every call for plumbing, HVAC, and electrical contractors, booking jobs in real time into CRMs like ServiceTitan, and following up on leads around the clock.

114. 114

     Numa5.0 / 14

     The dealership voice AI with the largest installed base: a Voice AI Operator for complex multi turn and Spanish calls, a Smart Inbox unifying voice and text for the whole team, LiveCSI quality monitoring, and full context human handoffs. 1,000+ dealerships; Stellantis, GM, and BMW approved.

115. 115

     Inntelo AI4.0 / 14

     AI-native hospitality platform whose AI Concierge handles guest conversations across WhatsApp, phone, voice and chat, routing requests into built-in housekeeping, maintenance and operations workflows with a guest data platform underneath.

116. 116

     Voxia3.0 / 14

     No code AI voice conversation platform for inbound and outbound call operations across support, lead engagement, and scheduling.

     No documented coverage on Browser / Computer-use and Testing, Debugging & Optimization and 6 more.