How much does Gallabox cost?

Free trial with 500 AI credits, no credit card. Tiered plans by team and AI usage; Growth listed around eighty nine dollars per month billed annually per third party listing. Monthly AI credit balance is deducted per agent action, with top ups in blocks of 5,000. Meta conversation fees are passed through.

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Gallabox

Q: Who is Gallabox for?

Small and medium businesses, Ecommerce and retail, Real estate, Healthcare and education service providers

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Customer support agentprivateVerified 2026-07-09

No code conversational commerce platform that runs AI agents across WhatsApp, Instagram, web chat, and voice to capture, qualify, and convert customer conversations.

Gallabox is a no code conversational commerce platform for small and medium businesses built on the official WhatsApp Business API and extended to Instagram, web chat, and voice. Its Chat AI Agent uses natural language understanding to hold contextual conversations rather than rigid button flows, remembers conversation history, and ships with pre built use cases such as lead qualification, sales, FAQ, and receptionist. Teams use a drag and drop flow builder, a shared team inbox with assignment and routing rules, broadcasts to segmented lists, in chat catalogs and payments, and calendar booking, with escalation to a human when needed. AI voice agents handle inbound and outbound calls, qualify leads, and share transcripts. The company is based in India and is backed by Prime Venture Partners, FUSE, and Neon Fund.

Vendor details

Canonical URL

https://gallabox.com

Funding status

Seed

Company status

private

Use cases & customers

Primary use cases

WhatsApp lead capture and qualificationConversational commerce and in chat checkoutCustomer support automationBroadcast campaigns and follow ups

Target customers

Small and medium businessesEcommerce and retailReal estateHealthcare and education service providers

Deployment options

Cloud

Integrations

Connects to Shopify, HubSpot, Salesforce, Zoho, Pipedrive, LeadSquared, payment gateways such as Razorpay, Stripe, and Cashfree, and generic webhooks, with an API and webhook layer for custom flows.

Sources & related URLs

Research sources

https://gallabox.com/ https://gallabox.com/pricing https://docs.gallabox.com/chat-ai-agent/overview https://www.g2.com/products/gallabox/pricing

Capability coverage

7.0 / 14 capabilities · 50%

Integrations & Tool Callingconnects to Shopify, HubSpot, Salesforce, Zoho, Pipedrive, payment gateways, and generic webhooks across tiers (gallabox.com integrations, docs.gallabox.com)	Full
Workflow Orchestrationno code drag and drop flow builder with automations, assignment and routing rules, and follow up sequences (gallabox.com home)	Full
Knowledge Grounding & RAGChat AI Agent grounds on business info and an auto generated system prompt to answer FAQs, but no documented RAG or knowledge base (docs.gallabox.com chat AI agent)	Partial
Human Oversight & Guardrailsinstant escalation from the AI agent to a human with full conversation context (docs.gallabox.com chat AI agent)	Partial
Security, Identity & Governanceallowed IPs, activity log, two factor authentication, and user, teams, and roles controls (gallabox.com, docs.gallabox.com)	Partial
Observability & Auditabilitymessaging analytics, message tracker, activity log, and campaign metrics (gallabox.com home)	Partial
Memory & State PersistenceChat AI Agent remembers conversation history and stores contact and conversation fields (docs.gallabox.com chat AI agent)	Partial
Deployment & Data Residencycloud only SaaS with no residency or deployment options documented (gallabox.com)	Unable to verify
Prebuilt Agents / Templates / Packspre built use cases (lead qualification, sales, FAQ, receptionist) and ready to use workflow templates (docs.gallabox.com chat AI agent)	Full
Triggers & Channel CoverageWhatsApp, Instagram, web chat, and voice channels plus click to WhatsApp ads, QR, and comment triggers (gallabox.com home)	Full
Model Flexibility & RoutingAI features present but no model choice or routing exposed (gallabox.com)	Unable to verify
APIs / SDKs / MCP ExtensibilityAPI key and secret, API documentation, and webhooks; no SDK or MCP documented (docs.gallabox.com)	Partial
Testing, Debugging & Optimizationno agent testing, debugging, or optimization framework documented (gallabox.com)	Unable to verify
Browser / Computer-useno browser or computer use capability documented (gallabox.com)	Unable to verify

Recent platform changes

No recent material changes tracked yet.

View all changes for Gallabox →

Pricing

Free trial; paid tiers, Growth about eighty nine dollars per month billed annually

Per plan and per user subscription plus AI credit consumption and pass through Meta conversation fees.

Public — partialHigh variable costTrial available

Cost watchouts

Meta conversation fees and AI credit top ups can add materially as message and AI volume grow.

Variable cost rationale

Cost scales on two usage axes: Meta per conversation WhatsApp fees passed through, and AI credits consumed per agent action with top ups in blocks of 5,000.

Sales call required

No — self-serve available

Free / trial

Free trial with 500 AI credits, no credit card.

Lowest paid plan

Growth listed about eighty nine dollars per month billed annually (third party listing); a lower Starter tier is referenced but its price was not confirmed this session.

Key ambiguities

Exact Starter tier price was not retrievable from the live pricing page this session; only the Growth tier price was found. Meta conversation fees vary by country and conversation type.

Verified 2026-07-09

Official pricing page

Data confidence: high