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WISEnut

Also known as: Wisenut Inc., 와이즈넛, WISE iRAG, WISE LLOA, WISE Agent Labs

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Entry priceContact only. WISEnut licenses its proprietary LLM and agent stack for on premise enterprise deployment through a sales led motion. Public list figures were not retrieved.Full pricing detail

South Korean AI agent company pairing a self-built Korean LLM and hybrid RAG retrieval with an operations console, deployable closed-network on premises or as an all-in-one NPU appliance for public bodies and enterprises.

WISEnut is a South Korean AI agent company built on twenty-five years of natural language processing and enterprise search, listed on KOSDAQ since January 2025 and headquartered in Seongnam. Its agent stack is assembled from parts it builds itself. WISE iRAG is the retrieval layer, combining keyword and vector search with Document AI that handles complex formats, duplicate removal and chunking, and a managed reranker, so agents answer from an organization's own documents.

WISE LLOA is a Korean-language domain model supporting additional learning, task learning and fine-tuning on customer data, with quantized lightweight variants and domain-specific reasoning models; iRAG also connects flexibly to other LLMs, so the customer chooses. Above these, RAGOps gives operators a GUI for training datasets, managing collections and rerankers, editing prompts and simulating search and answers before changes go live, and WISE Agent Labs is the development and operations platform for building agents.

WISE iChat supplies the conversational layer with multi-turn dialogue, machine-learning intent analysis and webhook extension. The distinguishing commercial fact is where it runs. WISEnut ships closed-network on-premises deployments in which data never leaves the institution, and an all-in-one AI appliance pairing iRAG and LLOA on a high-performance NPU that operates once power and network are connected. Its named references are largely Korean public bodies and banks, including the Korea Expressway Corporation, Hwaseong City Hall, the Ministry of Employment and Labor and Woori Bank.

Vendor details

Canonical URL

https://www.wisenut.com

Category

Customer support agent

Funding status

Public. Listed on the Korean KOSDAQ exchange since January 2025 and backed by Samsung SDS. Seongnam, South Korea, with roughly 25 years of natural language processing history. Specific figures beyond the public listing were not detailed in retrieved sources.

Company status

independent

Use cases & customers

Primary use cases

On premise document question answeringCustomer complaint responseEnterprise chatbot automationBuilding and operating Korean language agents

Target customers

Large Korean enterprisesPublic sector and utilitiesCustomer service organizationsTeams needing on premise Korean language AI

Deployment options

On premiseApplianceCloud

Integrations

Webhook-style functional extension from the WISE iChat chatbot, Document AI ingestion across varied formats and complex structures, and interworking with an organization's in-house messenger in the Korea Expressway Corporation deployment. Flexible connection of various third-party LLMs alongside WISEnut's own. No connector catalog is published, and WISEnut names no authenticated write into an outside system of record. WISEnut publishes no API or SDK for the platform itself.

In practice

Your agency answers citizen questions from laws, regulations and correspondence. WISEnut's Search Agents, built on WISE iRAG, answer from your own documents through hybrid keyword and vector search, and can summarize and translate them.

Your institution cannot send data to an outside cloud. WISEnut runs closed network on premises, or as an all in one NPU appliance with WISE iRAG and WISE LLOA that runs once power and network are connected.

Your team wants to tune answers before they go live. In RAGOps an operator changes an embedding model, a reranker or a prompt and simulates search and answers to see the effect.

Agentic Index coverage score

8.0 / 14 capabilities · 57%

Integrations & Tool Calling Partial

WISE iChat offers webhook style functional extension, so a customer can attach their own function to the chatbot. The reference deployments reach real systems. The Korea Expressway Corporation build works with the organization's internal messenger, and WISEnut names a high level understanding of legacy systems and crawling as part of how agents are grounded.

Document and vision ingestion pipelines handle varied formats through Document AI. The agents read from outside systems. The named reference work is answering from documents, summarizing, translating and searching, and WISEnut names no action where an agent writes to or changes state in a system of record. No connector catalog is published.

Sourceen.wisenut.com WISE iChat, WISE iRAG and AI Agent Sphere pagesread 2026-09-05

Workflow Orchestration Partial

AI Agent Sphere is WISEnut's agent creation platform, the integrated body of its AI technology, and its stated aim is to create and combine various agents that work with people. WISE Agent Labs is the company's AI agent development and operations platform. Search Agents are built on WISE iRAG, and the reference deployments run real multi step work.

The Korea Expressway Corporation chatbot answers from laws, regulations and correspondence, summarizes and translates documents, and works with the organization's internal messenger. WISEnut says agents can be combined but does not say how. It describes no step model, execution runtime, branching, retry or handoff between participants.

Sourceen.wisenut.com AI Agent Sphere and WISE iRAG pages, wisenut.com newsroomread 2026-09-05

Knowledge Grounding & RAG Full

WISE iRAG retrieves enterprise internal data so the model answers from it. Hybrid search combines keyword retrieval for direct queries with vector retrieval for question type and long form natural language. Document AI handles varied formats and complex structures, with duplicate removal and optimal chunking. A reranker model is managed and served to improve accuracy, and search engine collection management covers both keyword and vector collections.

Embedding models are themselves trained against managed datasets to raise retrieval performance. The companion Vector Edition of Search Formula-1 uses the same combination, selected by query type and data characteristics. The result is an index that persists, scales past a context window and stays queryable. WISEnut calls it Korea's best. No refresh cadence or index scale is published, and in the named references the corpus is the customer's own document estate.

Sourceen.wisenut.com WISE iRAG and Vector Search pagesread 2026-09-05

Human Oversight & Guardrails Not documented

Prompt management and answer simulation in RAGOps let operators author and test answers before release. WISEnut's stated aim of agents that work with people is a positioning line, not a shipped control. WISEnut names no step where a person reviews or approves agent output before it reaches someone. It also names no confidence threshold, handoff to staff, refusal policy or limit on what an agent may do.

Sourceen.wisenut.com AI Agent Sphere, WISE iRAG and WISE iChat pagesread 2026-09-05

Security, Identity & Governance Partial

Korean Cloud Service Security Certification, a government administered attestation for cloud services, is claimed on every page of WISEnut's site. WISEnut publishes no SSO, SAML, SCIM or OIDC, no RBAC, no roles and no granular permissions, so there is no published account of who inside the customer's organization can do what. RAGOps covers model, prompt and dataset administration, not user administration. WISEnut has no public product documentation site.

Sourceen.wisenut.com site footer and WISE iRAG pageread 2026-09-05

Observability & Auditability Partial

RAGOps is a GUI based operations system with integrated management across generative reasoning, model training, answer simulation, model administration and prompt management. An operator can see how the system is configured and what answers a configuration produces. All of this happens at design time.

WISEnut publishes no runtime trace, per session record, decision log, tool call history, retrieval provenance or audit surface, so a customer cannot reconstruct why a given production answer came out as it did or which documents it rested on. The named references are public bodies answering citizens from laws and regulations, where showing the basis of an answer matters.

Sourceen.wisenut.com WISE iRAG page, RAGOps sectionread 2026-09-05

Memory & State Persistence Partial

WISE iChat handles multi turn conversation alongside machine learning intent analysis and its own five way conversation processing, so context carries across the turns of an exchange. The Korea Expressway reference adds a function called my own AI learning, which suggests adaptation per user, and WISEnut does not explain how it works.

WISEnut does not say whether anything is kept between separate conversations with the same person. It also does not say whether memory is scoped per user, per team or per workflow, how long it lives, where it lives, or whether an operator can inspect it or delete it for one person without touching the rest.

Sourceen.wisenut.com WISE iChat and WISE iRAG pagesread 2026-09-05

Deployment & Data Residency Full

Customers can run WISEnut inside their own walls. A closed network, on premises design serves public institutions where security matters, and data does not move to an outside cloud but is processed only inside the institution. One form is an AI appliance that puts the WISE iRAG agent solution and the WISE LLOA domain model on a high performance NPU.

It works as an all in one search agent with no separate server build or model installation, and it runs once power and network are connected. WISEnut is also packaging its agent solutions to move away from individual bespoke builds, and its portfolio spans on premises AI agents through to the appliance. A hosted service is the other option, and it carries Korean Cloud Service Security Certification. Quantization and fine tuning change the model, not where it runs.

Sourcewisenut.com newsroom, en.wisenut.com WISE LLOA page and site footerread 2026-09-05

Prebuilt Agents / Templates / Packs Partial

Customers assemble building blocks instead of adopting finished agents. The kit is WISE iRAG for retrieval, WISE LLOA as the domain model, Vector Search, WISE iChat for conversation, and WISE Agent Labs as the development and operations platform, from which Search Agents are built. WISEnut is packaging its agent solutions to move away from individual bespoke builds toward a faster supply structure.

The NPU appliance bundles iRAG and LLOA into an all in one unit that runs on power and network alone, and it is the nearest thing to a ready package. WISEnut publishes no set of prebuilt agents, templates or packs for a customer to select, and no gallery, catalog, named starter agent set or entitlement. The company applies 5,500 accumulated cases to produce optimized and customized agents, bringing its expertise to each build, not handing over assets.

Sourceen.wisenut.com AI Agent Sphere page, wisenut.com newsroomread 2026-09-05

Triggers & Channel Coverage Partial

Work reaches these agents when someone types a message. The channels are conversational. One is a web chat widget, which WISEnut runs on its own site, and in the named reference the other is the organization's internal messenger, with multi turn conversation carrying the exchange.

WISEnut names no scheduled run, event subscription, inbound webhook or queue, ticket intake or system state trigger, and no voice, email, SMS or social channel. The WISE iChat webhook runs outward as a functional extension and does not start work. WISEnut does not say which channels the WISE Answerny cloud service uses.

Sourceen.wisenut.com WISE iChat and WISE iRAG pagesread 2026-09-05

Model Flexibility & Routing Full

WISE iRAG connects flexibly to various LLMs, including WISEnut's own language model. The platform is not tied to one provider, and the customer makes the selection instead of a routing layer run by WISEnut. RAGOps includes model administration alongside prompt management and model training. Customers also get deep control over the chosen model.

WISE LLOA is a Korean specific model that supports additional learning, task learning and fine tuning on customer data. It offers lightweight variants made by quantization, which can be trained further, and domain specific customized reasoning models. Fine tuning and quantization shape one model, and the choice among models comes from the flexible LLM connection.

Sourceen.wisenut.com WISE iRAG and WISE LLOA pagesread 2026-09-05

APIs / SDKs / MCP Extensibility Partial

WISE iChat offers webhook style functional extension, so a customer can hang their own function off the chatbot. RAGOps exposes prompt, dataset, collection and model administration through a GUI. WISEnut publishes no API or SDK for its own platform, and no developer portal, documentation subdomain, endpoint reference, client library or MCP server in either Korean or English. The webhook is the platform calling out to the customer, not the customer calling the platform.

Sourceen.wisenut.com WISE iChat and WISE iRAG pagesread 2026-09-05

Testing, Debugging & Optimization Full

RAGOps is a GUI based system for optimizing Search Agent development, with integrated management across generative reasoning, model training, answer simulation, model administration and prompt management. It covers dataset management for retrieval training, which improves embedding model performance against trained data, and search engine collection management for keyword and vector collections.

It also covers reranker model management and serving to improve search accuracy, prompt management for answer generation, dataset management for LLM training, and search and answer simulation. An operator changes an embedding model, a reranker or a prompt and simulates search and answers to see the effect. Optimization loops run both before and after deployment. WISEnut names no scored test set, pass rate, regression suite or published quality threshold, so RAGOps works as a tuning and simulation console without measured scoring.

Sourceen.wisenut.com WISE iRAG page, RAGOps sectionread 2026-09-05

Browser / Computer-use Not documented

The agents answer in chat and retrieve from an index. WISEnut names no control of a browser, a desktop or a remote computer. The reference deployments summarize documents, answer from regulations and work with a messenger, and none of that has an agent operating an interface. Crawling is among the techniques WISEnut names behind its understanding of legacy systems. Here crawling is index ingestion by a search engine, with WISEnut's own pipeline collecting content into a corpus it then queries. It works as a scheduled collector feeding an index, not as an agent working its way through a site.

Sourceen.wisenut.com AI Agent Sphere and WISE iRAG pagesread 2026-09-05

The Agentic Index coverage score grades every vendor Full, Partial or Not documented against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded

Recent platform changes

2026-08-03·Security / enterpriseVerified

WISEnut's all-in-one AI agent development platform, WISE Agent Labs, acquired the GS (Good Software) Certification Grade 1 from the Korea Testing Laboratory. This certification validates the platform's functionality, reliability, and performance efficiency across all evaluation criteria.

Bears on: Security / enterprise

View source
View all 1 change for WISEnut →Tracked since Aug 2026 · Verified from public vendor sources

Pricing

Contact only. WISEnut licenses its proprietary LLM and agent stack for on premise enterprise deployment through a sales led motion. Public list figures were not retrieved.

Enterprise license for on premise deployment of the LLM and agent stack.

Included quota

Not retrieved; scoped by contract.

Cost watchouts

On premise deployment requires customer infrastructure and integration effort.

Variable cost rationale

Unestablished. With no published unit of pricing, whether cost scales with documents indexed, queries, seats or deployments cannot be determined. An on-premises or appliance deployment would normally shift cost toward a fixed license with the customer carrying the infrastructure, but nothing published confirms that shape.

Overage / add-ons

Scoped by contract and deployment size.

Sales call required

Yes, required for paid access

Free / trial

No public free tier or self serve trial documented.

Lowest paid plan

Not retrieved.

Key ambiguities

Nothing about the commercial model is published: no tier structure and no unit of pricing, so whether WISEnut licenses per deployment, per seat, per document volume or per appliance cannot be determined. The appliance in particular would normally carry a hardware price and none is published. Whether the on-premises license and the WISE Answerny cloud service are priced differently is unstated. Values available through the AI Voucher program are set by the funding body rather than by WISEnut and were not retrieved. Public-sector procurement records may carry contract values, since the named references are Korean government bodies, but those were not searched.

Agentic Index verified 2026-09-05

Alternatives to WISEnut

The closest documented capability profiles to WISEnut among customer support agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.

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Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded

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