Back to vendors
W

WISEnut

Visit site
Customer support agentpublicVerified 2026-07-09

South Korean AI Agent specialist pairing a proprietary, fine tunable Korean LLM with hybrid RAG, a chatbot, and an LLMOps environment for on premise enterprise agents.

WISEnut is a South Korean AI company (Seongnam, listed on the KOSDAQ exchange since January 2025 and backed by Samsung SDS) with roughly 25 years of natural language processing heritage that now positions itself as an AI Agent specialist. Its stack centers on WISE LLM, also branded LLOA, a proprietary Korean language large language model that can be fine tuned, quantized into a lightweight form, and deployed on premise, paired with what the company calls Korea's best hybrid retrieval augmented generation, combining keyword and semantic vector search. On top of this sit WISE iChat, a hybrid chatbot with multi turn dialogue and machine learning intent detection, and WISE Agent Labs, an LLMOps environment for building and operating enterprise agents. WISEnut has deployed on premise enterprise agents for large Korean organizations, including a Korea Electric Safety Corporation build covering document question answering, drafting, and complaint response with vision language model document preprocessing.

Vendor details

Canonical URL

https://www.wisenut.com

Category

Customer support agent

Funding status

Public. Listed on the Korean KOSDAQ exchange since January 2025 and backed by Samsung SDS. Seongnam, South Korea, with roughly 25 years of natural language processing history. Specific figures beyond the public listing were not detailed in retrieved sources.

Company status

public

Use cases & customers

Primary use cases

On premise document question answeringCustomer complaint responseEnterprise chatbot automationBuilding and operating Korean language agents

Target customers

Large Korean enterprisesPublic sector and utilitiesCustomer service organizationsTeams needing on premise Korean language AI

Integrations

On premise enterprise deployment with webhook extension from the chatbot, document and vision language ingestion pipelines, and LLMOps tooling; a broad public connector catalog was not detailed in retrieved sources.

Sources & related URLs

Related / legacy domains

Capability coverage

7.0 / 14 capabilities · 50%

Integrations & Tool CallingThe chatbot supports webhook extension and document and vision ingestion pipelines; a broad public connector catalog is not documented (wisenut.com, en.wisenut.com). Partial
Workflow OrchestrationAgent workflows are built and operated via WISE Agent Labs; multi step orchestration is described at a high level (wisenut.com WISE Agent Labs). Partial
Knowledge Grounding & RAGA hybrid keyword and semantic vector retrieval augmented generation, self described as Korea's best RAG, is the core capability (wisenut.com RAG). Full
Human Oversight & GuardrailsNo human oversight or guardrail framework is documented in retrieved sources (wisenut.com). Unable to verify
Security, Identity & GovernanceOn premise deployment keeps data in the customer environment; specific certifications were not detailed (wisenut.com). Partial
Observability & AuditabilityWISE Agent Labs provides operations and LLMOps tooling; dedicated per run observability is not detailed (wisenut.com). Partial
Memory & State PersistenceMulti turn dialogue state and knowledge stores persist across interactions (wisenut.com WISE iChat). Partial
Deployment & Data ResidencyA proprietary Korean LLM can be fine tuned, quantized into a lightweight form, and deployed on premise in the customer environment (wisenut.com WISE LLM). Full
Prebuilt Agents / Templates / PacksPrebuilt chatbot and agent building blocks are provided via WISE iChat and WISE Agent Labs (wisenut.com). Partial
Triggers & Channel CoverageChat channels and multi turn conversational triggers drive the agents (wisenut.com WISE iChat). Partial
Model Flexibility & RoutingA proprietary Korean LLM (WISE LLM / LLOA) that can be fine tuned and quantized gives explicit model control (wisenut.com WISE LLM). Full
APIs / SDKs / MCP ExtensibilityWebhook extension and LLMOps building tools are available; a documented public SDK is limited (wisenut.com). Partial
Testing, Debugging & OptimizationNo agent testing or evaluation tooling is documented (wisenut.com). Unable to verify
Browser / Computer-useNo browser or computer use is documented (wisenut.com). Unable to verify

Recent platform changes

No recent material changes tracked yet.

Pricing

Contact only. WISEnut licenses its proprietary LLM and agent stack for on premise enterprise deployment through a sales led motion. Public list figures were not retrieved.

Enterprise license for on premise deployment of the LLM and agent stack.

Contact onlyLow variable cost

Included quota

Not retrieved; scoped by contract.

Cost watchouts

On premise deployment requires customer infrastructure and integration effort.

Variable cost rationale

On premise deployment of a proprietary model keeps inference in the customer environment, limiting per call pass through cost.

Overage / add-ons

Scoped by contract and deployment size.

Sales call required

Yes — required for paid access

Free / trial

No public free tier or self serve trial documented.

Lowest paid plan

Not retrieved.

Key ambiguities

No public pricing figures were retrieved.

Verified 2026-07-09

Contact us

Found a vendor we missed? Have feedback on the index? We'd love to hear from you.