Broccoli

Broccoli is a San Francisco company, backed by Y Combinator with a Series A led by Khosla Ventures, building what it calls the AI-native operating system for home service businesses. Its AI voice agents are built specifically for the trades, answering phones around the clock for plumbing, HVAC, and electrical contractors, qualifying leads, booking jobs in real time, following up on leads, and alerting technicians when emergencies hit. The founders, Abhishek Jain and Aditya Ketkar, have worked together for nine years across multiple startups, and the company reports growing from zero to more than eight hundred contractors in under two years.

The platform handles both inbound and outbound work: human-like agents cover phone calls and messaging, automated job booking writes directly into the contractor's systems, outbound follow-ups keep leads warm, and call quality review gives operators a check on every conversation. Agents come pre-trained for plumbing, HVAC, and electrical service workflows and can be tailored to a business's specific rules and services. It integrates with leading home service CRMs, with ServiceTitan named, for real time data sync, and customers report two to three times higher booking rates than traditional answering services alongside sharply faster response times.

Broccoli sits in the voice agent lane with a customer support orientation, competing with answering services and generic voice platforms by going deep on one vertical rather than broad. It is a strong fit for home service contractors and multi-location trade operators that miss calls and lose jobs outside staffed hours, and a weaker fit for buyers needing documented enterprise security certifications, model choice, or a developer API, none of which are publicly documented.