EliseAI
Also known as: Elise AI, MeetElise, EliseCRM
EliseAI offers AI agents for housing and healthcare operators: LeasingAI, ResidentAI and VoiceAI handle leasing, tours, maintenance, renewals and delinquency across calls, text, email and chat, synced with Yardi, RealPage, Entrata and other property systems.
EliseAI sells AI agents to apartment operators and healthcare organizations. LeasingAI answers prospects and books AI guided, in person or self guided tours. ResidentAI handles maintenance requests, renewals and delinquency. VoiceAI answers and places calls for all of these, takes payments and routes emergency maintenance by escalation rules.
HealthAI schedules patients and collects intake forms, and Lease Audits reviews leases. The agents work across calls, text, email and web chat in many languages, answer from a Knowledge repository the operator maintains per community (prefilled from property websites and shared across properties), and escalate to staff or create a follow up task when they cannot resolve a request.
EliseAI connects to Yardi, RealPage, Entrata, AppFolio, ResMan and Knock, and VoiceAI logs every call's transcript into EliseCRM with intent tagging and action tracking, with dashboards on call volume, conversion and time saved. Operators sign in through Okta or Azure Entra SSO with directory titles mapped to EliseAI roles, and a trust center sits at trust.eliseai.com. EliseAI publishes no public API or pricing and names no model provider or model choice.
Vendor details
Canonical URL
https://eliseai.com
Category
Voice agent
Funding status
EliseAI raised a $250M Series E (announced via Business Wire). Its partnerships include Asset Living (450,000+ unit portfolio), and it reports that 90%+ of leasing work is automated (vendor reported). An independent ALN study of 3,763 communities found EliseAI properties outperformed local market occupancy by 2 points within 12 months.
Company status
independent
Use cases & customers
Primary use cases
Target customers
Deployment options
Integrations
EliseAI integrates with property management systems including Yardi, RealPage, Entrata, AppFolio, ResMan and Knock, and HealthAI syncs with EHRs including Athena Health, ModMed and eClinicalWorks. VoiceAI creates guest cards, logs transcripts and tags intent into EliseCRM in real time, and books tours directly into calendars. Conversations stay consistent across voice, text, email and web chat. Custom integrations are available through the EliseAI team.
In practice
Your leasing office misses calls after hours. EliseAI's VoiceAI answers around the clock, books in person or self guided tours into your calendar and logs each call in EliseCRM.
A resident reports a burst pipe at midnight. VoiceAI follows your escalation rules and routes the emergency to the maintenance team right away.
Renewals and late rent need steady follow up across hundreds of units. ResidentAI runs renewal and delinquency outreach by call, text and email.
Sources & related URLs
Agentic Index coverage score
7.0 / 14 capabilities · 50%
| Integrations & Tool Calling | Full |
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EliseAI connects to Yardi (set up as a leasing agent in Voyager, with RentCafe), RealPage, Entrata, AppFolio, ResMan and Knock, writes guest cards and call logs, books tours into calendars, takes payments and routes maintenance requests to the right team. VoiceAI syncs call logs, transcripts and guest card data into EliseCRM and the property management system, and books in person, virtual or self guided tours. HealthAI syncs scheduling and patient records with EHRs including Athena Health, ModMed, Nextech, eClinicalWorks, AdvancedMD and Greenway Health. SourceEliseAI, eliseai.com/voiceai and eliseai.com/healthai; support.meetelise.com/hc/en-us/categories/30412209164045-onboardingread 2026-10-06 |
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| Workflow Orchestration | Partial |
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Each product runs its own flow (leasing inquiries to tours, maintenance requests routed to the right team, renewal and delinquency outreach) with escalation rules for emergencies. EliseAI describes no workflow builder, branching logic or multi agent execution the operator configures. Calls VoiceAI cannot resolve become follow up tasks for a live agent. SourceEliseAI, eliseai.com/voiceai and eliseai.comread 2026-10-05 |
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| Knowledge Grounding & RAG | Full |
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Operators maintain a Knowledge repository per community (answers to common questions, tour and parking details, policies), prefilled from property websites, inherited from organization defaults, updated by staff or knowledge sharing forms and copyable across properties, which the AI answers from. SourceEliseAI, support.meetelise.com Setting Up Knowledgeread 2026-09-28 |
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| Human Oversight & Guardrails | Partial |
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When VoiceAI cannot resolve a request it escalates the call or creates a follow up task for a live agent, and emergency maintenance follows escalation rules that route urgent issues to the right team at once. EliseAI describes no step where staff approve an AI response before it is sent. SourceEliseAI, eliseai.com/voiceairead 2026-10-05 |
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| Security, Identity & Governance | Full |
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SSO through Okta SAML and Azure Entra SAML or OpenID maps directory job titles to EliseAI roles, including custom roles with their own permissions. Only admins with SSO settings and role mapping permissions can set up the mapping, and title matching is case sensitive. EliseAI claims SOC 2 Type II and HIPAA compliance, and its hosted trust center sits at trust.eliseai.com. SourceEliseAI, support.meetelise.com role mapping in SSO article, eliseai.com/healthai and eliseai.comread 2026-10-06 |
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| Observability & Auditability | Full |
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VoiceAI logs each call's transcript into EliseCRM in real time with intent tagging and action tracking, beside dashboards on call volume, conversion, missed calls and time saved. It also creates guest cards and syncs call logs and transcripts into the property management system. SourceEliseAI, eliseai.com/voiceairead 2026-10-05 |
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| Memory & State Persistence | Not documented |
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Prospect and resident history lives in EliseCRM guest cards and contacts, which the operator manages as its own business records. EliseAI describes no memory the agents keep for themselves, or how long anything would be kept. SourceEliseAI, support.meetelise.com AI Portal articlesread 2026-09-28 |
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| Deployment & Data Residency | Not documented |
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The service is hosted, with a mobile app. EliseAI names no region choice, private deployment or way to run in the customer's own environment. SourceEliseAI, eliseai.com homepageread 2026-09-28 |
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| Prebuilt Agents, Templates & Packs | Full |
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Separate products do separate jobs. They are LeasingAI for prospects and tours, ResidentAI for maintenance, renewals and delinquency, VoiceAI for calls, HealthAI for patient scheduling and intake, and Lease Audits. HealthAI adds online scheduling with modules for women's health, dermatology, ophthalmology and orthopedics, and EliseCRM and a Maintenance App sit alongside. HealthAI also sends billing reminders with charge explanations and due dates, takes payments, and automates insurance intake and prescription checks. SourceEliseAI, eliseai.com and eliseai.com/healthairead 2026-10-06 |
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| Triggers & Channel Coverage | Full |
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VoiceAI answers inbound calls and places outbound calls for leasing, maintenance, renewals, delinquency and general inquiries, and the agents also work text, email and web chat, so prospects' and residents' messages start the work around the clock, after hours and in busy periods included. Voice support covers seven languages and written replies cover 51. SourceEliseAI, eliseai.com/voiceai and eliseai.comread 2026-10-05 |
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| Model Flexibility & Routing | Not documented |
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No language or voice model provider is named, and EliseAI does not say whether customers can choose among providers. SourceEliseAI, eliseai.com VoiceAI page and homepageread 2026-09-28 |
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| APIs, SDKs & MCP Extensibility | Not documented |
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EliseAI publishes no API, SDK or developer documentation for its own platform. Integrations work the other way, with EliseAI set up inside property management systems (for example with a RentCafe API token) and calling into those systems. Custom integrations are arranged through the EliseAI team. SourceEliseAI, support.meetelise.com Onboarding articlesread 2026-09-28 |
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| Testing, Debugging & Optimization | Not documented |
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EliseAI gives operators no published way to test or score the agents before or after a change. SentimentAI and the reporting dashboards measure the conversations themselves, with call volume, conversion rates and time saved. SourceEliseAI, eliseai.com/voiceai and support.meetelise.comread 2026-10-05 |
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| Browser & Computer Use | Not documented |
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The agents work by phone, text, email and chat and act through property system integrations, and EliseAI describes no browser, desktop or computer control. A Maintenance App collects maintenance requests and routes them automatically. SourceEliseAI, eliseai.com/voiceai and eliseai.comread 2026-10-05 |
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The Agentic Index coverage score grades every vendor Full, Partial or Not documented against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded
Pricing
Contact sales
Not published
What is public
Nothing about price is public on eliseai.com.
Variable cost rationale
No billing model published; per unit portfolio pricing is typical for proptech but not documented for EliseAI.
Sales call required
Yes, required for paid access
Free / trial
Not published
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Alternatives to EliseAI
The closest documented capability profiles to EliseAI among voice agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.
- Avoca6.5 / 14Adds documented Testing, Debugging & Optimization
- Netic5.5 / 14A lighter documented profile than EliseAI
- Numa5.5 / 14A lighter documented profile than EliseAI
- Slang.ai5.5 / 14A lighter documented profile than EliseAI
- careCycle9.0 / 14Adds documented APIs, SDKs & MCP Extensibility and Testing, Debugging & Optimization
- Hello Patient5.0 / 14A lighter documented profile than EliseAI
Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded