Idle Booking
Also known as: Idle
All in one AI platform for salons and spas combining booking, POS, and CRM with real agents, including a live AI restock agent and a WhatsApp booking agent (the WhatsApp integration is flagged as coming soon).
Idle Booking is a Singapore based, early stage all in one platform for beauty and wellness businesses such as hair salons, spas, aesthetic clinics, barbershops, nail and lash studios, and pet groomers, backed by the Microsoft, Google, and Salesforce for Startups programs and NVIDIA Inception. Alongside core operations software (online booking, calendar, client CRM, point of sale, inventory, staff scheduling, and analytics in one live view) it layers genuine AI agents. A live AI restock agent tracks product burn rate, predicts run out, and drafts reorders to vendors, while auto assignment logic books the right staff for every service and reserves the rooms, chairs, and equipment each service needs. A client CRM builds persistent profiles and an AI briefing before every appointment, and a WhatsApp Agent that books, reschedules, and sends reminders around the clock is presented on the homepage, though the integrations page lists the WhatsApp Business integration as coming soon. Payments run through Stripe, including the Singapore rails PayNow, PayLah, and GrabPay, on one flat all inclusive subscription with a 7 day free trial.
Vendor details
Canonical URL
https://idlebooking.com
Category
Enterprise operations agent
Funding status
Private, early stage. Singapore based, backed by the Microsoft, Google, and Salesforce for Startups programs, NVIDIA Inception, BLOCK71, Nanyang Technological University, and Enterprise Singapore. No priced venture round was disclosed in retrieved sources.
Company status
private
Use cases & customers
Primary use cases
Target customers
Integrations
Stripe payments including PayNow, PayLah, and GrabPay, booking link distribution across Instagram, Facebook, and WhatsApp, and a WhatsApp Business integration listed as coming soon, with custom terminal add ons scoped per store.
Sources & related URLs
Related / legacy domains
Capability coverage
4.5 / 14 capabilities · 32%
| Integrations & Tool CallingStripe payments including PayNow, PayLah, and GrabPay, booking link across Instagram, Facebook, and WhatsApp, with a WhatsApp Business integration coming soon (idlebooking.com integrations). | Partial |
|---|---|
| Workflow OrchestrationAuto staff and resource assignment and scheduling are orchestrated within the salon domain (idlebooking.com). | Partial |
| Knowledge Grounding & RAGAgents are trained on your store and draw on client CRM profiles (idlebooking.com). | Partial |
| Human Oversight & GuardrailsThe restock agent drafts reorders for human approval, and role based permissions govern staff access (idlebooking.com). | Partial |
| Security, Identity & GovernanceRole based access control, per role page permissions, and secure logins are provided; no named certifications (idlebooking.com). | Partial |
| Observability & AuditabilityA live operations dashboard plus client and business analytics are available (idlebooking.com). | Partial |
| Memory & State PersistencePersistent client profiles and history feed the AI briefing before every appointment (idlebooking.com). | Partial |
| Deployment & Data ResidencyCloud SaaS with no documented residency or deployment options (idlebooking.com). | Unable to verify |
| Prebuilt Agents / Templates / PacksPrebuilt AI agents, the restock and WhatsApp agents, are offered as configurable modules (idlebooking.com). | Partial |
| Triggers & Channel CoverageEvent driven restock, a 24 hour WhatsApp agent, reminders, and multi channel booking drive the agents; the WhatsApp agent is partly coming soon (idlebooking.com). | Partial |
| Model Flexibility & RoutingNo user facing model choice is documented (idlebooking.com). | Unable to verify |
| APIs / SDKs / MCP ExtensibilityNo public API, SDK, or MCP is documented; integrations are scoped add ons (idlebooking.com). | Unable to verify |
| Testing, Debugging & OptimizationNo agent testing or evaluation tooling is documented (idlebooking.com). | Unable to verify |
| Browser / Computer-useNo browser or computer use is documented (idlebooking.com). | Unable to verify |
Pricing
One flat all inclusive subscription with unlimited staff and bookings, no commission, and no per transaction markup, plus a 7 day free trial and modular add ons; the exact monthly figure was not retrieved.
One flat subscription per business, with optional paid modules and add ons.
Included quota
Unlimited staff and bookings on the flat subscription.
Cost watchouts
Optional add ons such as custom payment providers, multi store, and AI agents are priced on top of the base subscription.
Variable cost rationale
A flat all inclusive subscription with no commission and no per transaction markup keeps variable cost low, though payment processing runs through Stripe.
Overage / add-ons
No per transaction markup; add on modules are priced separately.
Sales call required
Mixed (some tiers require a call)
Free / trial
7 day free trial, self serve setup in about an hour or team deployed.
Lowest paid plan
Flat all inclusive subscription; the exact figure was not retrieved.
Key ambiguities
The flat subscription model is clear, but the exact monthly price and add on figures were not retrieved.
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