How much does Telli cost?

No pricing page and no published rates; custom quotes through sales, with self sign up available.

What are the best alternatives to Telli?

Based on documented capability coverage across the Agentic Index 14 point taxonomy, the closest alternatives to Telli among voice agents are Zeeg, Futwork, Leaping AI, Liberate. Each is graded on the same public evidence, and no vendor pays for placement.

Does Telli support MCP and tool calling?

Full under the Agentic Index verification standard. Telli publishes public evidence of Model Context Protocol (MCP) support, tool calling, and API or SDK extensibility for connecting agents to external tools. Evidence basis: A REST API covers agents, calls (get, list, initiate, schedule, batch), contacts and contact properties and phone numbers, with bearer token auth and HMAC signed webhooks for call ended, rescheduled, dialer and contact status events, and te. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Does Telli have SOC 2, SSO and role based access control?

Partial under the Agentic Index verification standard. Telli publishes some public evidence of security and identity controls, but narrower than the full set of SOC 2, single sign on (SSO) and role based access control (RBAC). Evidence basis: telli claims SOC 2, GDPR, HIPAA and EU AI Act compliance and EU hosting, and publishes a trust center at trust.telli.com. Settings cover inviting team members and API keys, but there are no roles, permissions or SSO. telli, telli.com homepa. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Does Telli give you tracing and observability into agent runs?

Partial under the Agentic Index verification standard. Telli publishes some public evidence of logging or observability, but narrower than full tracing and auditability across agent runs. Evidence basis: Each call record keeps the transcript, recording, an AI summary, a call score, goal attainment and the outcome, beside a performance dashboard and live monitoring, but the tool calls or actions the agent executed are not shown in the call r. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

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Telli

Q: Who is Telli for?

sales-driven B2C companies, real estate, energy, and solar operators, HVAC and home services, insurance and medical-product sellers

Also known as: telli.com, telli Studio

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Voice agentindependentVerified 2026-09-28

Entry priceContact salesFull pricing detail

AI phone agent platform for B2C call operations: build agents in a no code builder with knowledge bases and in call HTTP tools, run them from an auto dialer, API, inbound numbers or workflow triggers with If/else branching, integrate Salesforce, HubSpot and calendars, and score every call. SOC 2, GDPR and HIPAA stated; EU hosted.

telli sells an AI voice platform for B2C companies' call operations: lead qualification and reactivation, customer engagement, payment reminders, support, reception and upselling, across solar and HVAC, healthcare, real estate, insurance, energy, financial services, telecom and hiring.

Teams build agents in a no code builder, give each a knowledge base of product guides, FAQs and policies that the agent searches during calls, choose a voice in 30+ languages, and let agents run pre built or custom HTTP tools mid call and transfer to a person.

Calls start from an auto dialer with timing and retry strategies, from the API, from inbound numbers, or from visual workflows triggered by call, contact, schedule or webhook events, which branch with If/else and Switch nodes and update CRMs, send SMS, WhatsApp or email, and schedule calls. Native integrations cover Salesforce, HubSpot, Calendly, Cal.com, HubSpot Meetings, Zeeg, Make, Zapier, n8n, Slack and Teams, and a REST API with signed webhooks and an MCP server opens the platform to developers.

Each call keeps a transcript, recording, summary, call score and outcome, with a performance dashboard and live monitoring. telli states SOC 2, GDPR, HIPAA and EU AI Act compliance and EU hosting, and says it is model agnostic across OpenAI, Google Gemini, ElevenLabs and Cartesia. The company is telli technologies GmbH of Germany.

Vendor details

Canonical URL

https://www.telli.com

Funding status

Not stated on the pages read; telli technologies GmbH, Germany (a pre seed round led by Cherry Ventures and Y Combinator was reported in the trade press in 2025)

Company status

independent

Use cases & customers

Primary use cases

high-volume outbound B2C sales callsappointment booking and automated callbackslead qualification and nurturingin-call payment collectionwarm transfer of complex cases to humans

Target customers

sales-driven B2C companiesreal estate, energy, and solar operatorsHVAC and home servicesinsurance and medical-product sellers

Deployment options

cloud platform with a no-code studio (telli Studio)

Integrations

Native Salesforce and HubSpot, calendars (Calendly, Cal.com, HubSpot Meetings, Zeeg, bookingtime, custom), Make, Zapier, n8n, Slack, Teams, WhatsApp Business and SMS; custom HTTP tools and a contact lookup webhook; REST API with bearer auth and HMAC webhooks; MCP server.

In practice

A sales team has thousands of inbound leads and too few people to call them back fast. telli's agents call each lead from the auto dialer with retry strategies, qualify them, book meetings in Calendly or HubSpot Meetings and write the result to Salesforce or HubSpot.

A lender needs payment reminders across several channels. A telli workflow starts on a schedule or a contact event, calls the customer, and follows up by SMS, WhatsApp or email, branching on the call outcome.

A support team wants its phone agent to answer from its own policies. telli searches a knowledge base of the team's product guides, FAQs and procedures during each call, and transfers complex issues to a person.

Sources & related URLs

Research sources

https://www.telli.com/ https://techcrunch.com/2025/04/15/telli-a-yc-alum-raises-pre-seed-funding-for-its-ai-voice-agents/ https://cartesia.ai/customers/telli https://aiagentstore.ai/ai-agent/telli

Agentic Index coverage score

8.5 / 14 capabilities · 61%

Integrations & Tool Calling	Full
Agents run pre built or custom HTTP tools during the call, and telli integrates natively with Salesforce and HubSpot, calendars (Calendly, Cal.com, HubSpot Meetings, Zeeg, custom), Make, Zapier, n8n, Slack and Teams, with a contact lookup webhook for the customer's own systems. Sourcetelli, docs.telli.com Tool Calls, Custom HTTP Tools and integration pagesread 2026-09-28
Workflow Orchestration	Full
Visual workflows start on call ended, contact created or updated, a schedule or an incoming webhook and chain HTTP requests, contact updates, SMS, WhatsApp, email, CRM records and call scheduling, with If/else and Switch nodes for branching, beside an auto dialer with retry strategies. Sourcetelli, docs.telli.com Workflows and Auto-Dialer pagesread 2026-09-28
Knowledge Grounding & RAG	Full
Knowledge bases of the customer's product guides, FAQs, policies and procedures (PDF, Word, Markdown, text) are searched by the agent during calls and re processed automatically whenever documents are added or removed, one knowledge base per agent of up to five documents (about 1,500 pages). Sourcetelli, docs.telli.com Knowledge Base pagesread 2026-09-28
Human Oversight & Guardrails	Partial
Each agent has a transfer number for complex issues or sales handovers and calls can be watched in live monitoring, but no person approves an agent action before it commits. Sourcetelli, docs.telli.com Agents, Call Transfer and Live Monitoring pagesread 2026-09-28
Security, Identity & Governance	Partial
telli claims SOC 2, GDPR, HIPAA and EU AI Act compliance and EU hosting, and publishes a trust center at trust.telli.com. Settings cover inviting team members and API keys, but there are no roles, permissions or SSO. Sourcetelli, telli.com homepage and docs.telli.com Settings pageread 2026-09-28
Observability & Auditability	Partial
Each call record keeps the transcript, recording, an AI summary, a call score, goal attainment and the outcome, beside a performance dashboard and live monitoring, but the tool calls or actions the agent executed are not shown in the call record. Sourcetelli, docs.telli.com Conversation History and Performance Dashboard pagesread 2026-09-28
Memory & State Persistence	Not documented
What carries between calls is the contact record and its custom properties, which agents read as variables and workflows update. That is the customer's contact data model, and there is no memory layer with its own scope and lifetime. Sourcetelli, docs.telli.com Contacts, Contact Properties and Variables pagesread 2026-09-28
Deployment & Data Residency	Not documented
Hosting is in the EU, by telli's account, a fixed region with no choice, dedicated or customer hosted option. The data retention settings govern how long call data is kept, not where. Sourcetelli, telli.com homepage and docs.telli.com Data Retention pageread 2026-09-28
Prebuilt Agents, Templates & Packs	Partial
Customers build agents in telli's no code builder with pre built in call actions and cookbooks, and use case pages describe lead qualification, reactivation, payment reminders and support, but no named packaged agents or agent templates are offered. Sourcetelli, telli.com homepage and use case pages and docs.telli.com cookbooksread 2026-09-28
Triggers & Channel Coverage	Full
Calls start from the auto dialer's schedules and retry strategies, API scheduled calls, inbound calls on telli or imported numbers, and workflows triggered by contact events, schedules and webhooks, with SMS and WhatsApp alongside voice. Sourcetelli, docs.telli.com Auto-Dialer, Schedule Call, Phone Numbers and Workflows pagesread 2026-09-28
Model Flexibility & Routing	Partial
telli calls itself model agnostic across OpenAI, Google Gemini, ElevenLabs and Cartesia and lets customers pick a voice for each agent, but the thinking model cannot be changed, so telli chooses the LLM and only the voice is the customer's choice. Sourcetelli, telli.com homepage and docs.telli.com Agents pageread 2026-09-28
APIs, SDKs & MCP Extensibility	Full
A REST API covers agents, calls (get, list, initiate, schedule, batch), contacts and contact properties and phone numbers, with bearer token auth and HMAC signed webhooks for call ended, rescheduled, dialer and contact status events, and telli runs an MCP server at mcp.telli.com with OAuth. Sourcetelli, docs.telli.com API reference, Authentication, Webhooks and MCP pagesread 2026-09-28
Testing, Debugging & Optimization	Full
Every call is scored for logical flow, clarity and satisfaction and marked on whether the agent reached its goal, scoring the agent's output after deployment, and refine your agent and feedback system guides explain how to act on those results. There is no test harness before release. Sourcetelli, docs.telli.com Conversation History, Call Analysis and Feedback System pagesread 2026-09-28
Browser & Computer Use	Not documented
Agents act through HTTP tools, native integrations and workflows, and there is no browser, desktop or computer control. Navigating iOS call screening is a telephony behavior, not computer control. Sourcetelli, docs.telli.com Tools and integration pagesread 2026-09-28

The Agentic Index coverage score grades every vendor Full, Partial or Not documented against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded

Product updates

October 12, 2026·Observability / auditabilityVerified

A new Simulations page in telli has a simulated caller talk to a draft or published agent version before real callers reach it. Users create reusable scenarios, choose the agent, version and number of conversations, and inspect each run, with checks for expected outcomes, booked appointments, tool call sequences or forbidden tool calls.

Bears on: Human approval / guardrails

View source

September 28, 2026·Workflow orchestrationVerified

Telli workflows can now start from an incoming web request through a new Webhook received trigger with a stable endpoint URL. The endpoint can accept anonymous requests or require a saved Bearer token, and a published workflow can be run by hand before outside requests are switched on.

Bears on: Workflow orchestration

View source

View all 2 Telli updates →Tracked since Sep 2026 · Verified from public vendor sources

Pricing

Contact sales

not captured

What is public

The motion only: custom quotes and a demo, with self sign up at app.telli.com; no rates or metering are published.

Variable cost rationale

No billing model captured; per-call or per-minute economics are typical for the category but not documented for the core platform.

Sales call required

Yes, required for paid access

Free / trial

Not published

Agentic Index verified 2026-09-28

Official pricing page

Related vendors

Alternatives to Telli

The closest documented capability profiles to Telli among voice agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.

Zeeg7.0 / 14A lighter documented profile than Telli
Futwork7.5 / 14Fuller documented coverage on Prebuilt Agents, Templates & Packs
Leaping AI8.5 / 14Adds documented Memory & State Persistence and Deployment & Data Residency
Liberate7.5 / 14Fuller documented coverage on Security, Identity & Governance
Regal10.5 / 14Adds documented Memory & State Persistence
Aircall11.0 / 14Adds documented Memory & State Persistence and Deployment & Data Residency

Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded

Compare Telli with other vendors →Compare all voice agents →See where Telli ranks →

Data confidence: high

Head to head

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