Agentic Index
The best voice agents in 2026, ranked
The best voice agents of 2026 are Quiq, Five9, and Giga, ranked by verified capability coverage on the Agentic Index. All 82 researched vendors in the category are scored against the same 14 capabilities, and Quiq documents the broadest coverage at 12.0 out of 14.
Agentic Index ranks all 82 voice agents in its index by verified capability coverage. These are agents that handle phone calls and spoken conversations from greeting to resolution. Each vendor is scored across the same 14 point taxonomy used throughout the index, most recently verified on 2026-07-22, and this ranking recomputes automatically as new research is verified.
Buyers also search this category as AI voice agents, conversational voice AI platforms, and AI phone answering systems.
Scored on 14 buyer facing capabilities researched from public sources. No vendor pays for placement. How this ranking works
Best voice agents by buyer need
- Best for fastest time to value
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Quiq
Documents 2.0 of 2 on prebuilt packs and channel coverage, and 12.0 of 14 overall.
- Best for regulated and governed deployments
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Five9
Documents 3.0 of 3 on security, auditability, and human oversight, and 11.5 of 14 overall.
- Best for production reliability
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Giga
Documents 2.0 of 2 on testing and observability, and 11.5 of 14 overall.
- Best for developer extensibility
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Gnani.ai
Documents 2.0 of 2 on APIs, MCP support, and tool calling, and 11.5 of 14 overall.
Each segment names the vendor with the most documented coverage on the criteria that segment depends on, computed from the same research as the ranking below. A vendor appears once, in its strongest segment.
Ranked field (82 vendors)
Latest verified research: 2026-07-22
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2F
Cloud native Intelligent CX Platform whose Genius AI suite and June 2026 Voice AI Agents deliver agentic self service with multi agent orchestration, a dial of trust, and live agent handoff.
Full coverage on Workflow Orchestration and Observability & Auditability and 8 more. No documented coverage on Browser / Computer-use.
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7V
Enterprise agentic platform of autonomous Digital Workers that perceive, reason, and act across voice, WhatsApp, email, chat, and app channels, orchestrating processes end to end with guardrails and audit.
Full coverage on Workflow Orchestration and Human Oversight & Guardrails and 7 more. No documented coverage on Browser / Computer-use.
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12A
Specialty specific agentic AI for the patient journey, built on 190M+ patient voice interactions across 23+ specialties, handling scheduling, intake, referrals, refills, eligibility, and payments with native Epic and Athena integration, valued at $1.2B.
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14E
Conversational AI and voice agent platform with WebRTC tool-calling, stateful conversations, evaluation support, PAYG pricing, and developer-accessible APIs and SDKs.
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17P
Healthcare voice agents that automate patient scheduling, eligibility verification, and front office calls.
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19P
PolyAI builds lifelike enterprise voice assistants powered by its proprietary Raven model, automating high volume customer service calls with retrieval grounded answers and deep contact center integrations.
Full coverage on Integrations & Tool Calling and Workflow Orchestration and 4 more. No documented coverage on Browser & Computer Use.
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20R
Voice-native customer support platform: multi-agent orchestration across voice, email, chat, and WhatsApp in 11 languages that plugs into existing Zendesk, Intercom, HubSpot, and telephony via API or SIP, with per-channel model routing, eval suites, and regression testing. Madrid-based, EUR 3.3M raised; Tuio insurance production deployment.
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21R
Regal is a voice first AI agent platform for contact centers, strong at outbound, pairing a smart dialer with event driven journeys and a unified profile of every customer.
Full coverage on Integrations & Tool Calling and Workflow Orchestration and 5 more. No documented coverage on Deployment & Data Residency and Browser & Computer Use.
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22S
WhatsApp first conversational commerce and customer experience platform on the official Meta Business API, unifying AI support, sales and voice agents, broadcasts, a conversational CRM and 100+ integrations across WhatsApp, Voice, SMS, Email and RCS.
Full coverage on Integrations & Tool Calling and APIs / SDKs / MCP Extensibility and 5 more. No documented coverage on Model Flexibility & Routing and Browser / Computer-use.
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23S
India's largest voice AI for consumer sales, blending human-like voice agents trained on six hundred million-plus minutes of Indian contact center speech with vetted human telecallers, connected across call, WhatsApp, SMS, and in-app journeys.
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24S
Synthflow is a well funded no code voice agent platform with a visual flow builder, bring your own model keys, a testing center, and white label options for agencies.
Full coverage on Integrations & Tool Calling and Workflow Orchestration and 4 more. No documented coverage on Browser & Computer Use.
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25F
India's Voice AI contact centre platform deploying inbound and outbound voice agents, with a VoiceFlow builder, multi model choice, observability, VoiceWatch human in the loop, and ISO 27001.
Full coverage on Security, Identity & Governance and Observability & Auditability and 3 more. No documented coverage on Browser / Computer-use.
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26
Safety focused patient facing voice agents at $9 per agent hour, with 300 plus prebuilt agents across 25 specialties, the Polaris constellation architecture, and clinician validated certification.
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27
Leaping AI builds enterprise voice agents that automate inbound and outbound calls, notable for self improving agents, low latency speech, and a built in evaluation loop with regression testing.
Full coverage on Integrations & Tool Calling and Workflow Orchestration and 4 more. No documented coverage on Model Flexibility & Routing and Browser & Computer Use.
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28
Voice AI platform built on proprietary speech-to-speech audio foundation models: build, observe, and evaluate reliable agents with ~300ms latency, an adaptive decision system instead of rigid state machines, a system of record, and cloud or on-prem deployment. Seed-stage, oriented to healthcare and insurance.
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29
AI voice agents built exclusively for compliant US consumer lending: borrower-level memory, in-call payment execution with write-back to servicing systems, real-time FDCPA/CFPB/TCPA enforcement, and a self-serve Agent Studio with automated policy testing. 39M+ interactions, 60% handle-time reduction per Madrona.
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30
Full stack voice AI platform combining Atoms, a no code voice and chat agent builder handling conversations in more than twenty languages, with its own co optimized models: Lightning text to speech at roughly one hundred millisecond latency and Pulse speech to text at sixty four millisecond first transcript.
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32
Thoughtly is a no code voice agent platform that calls, texts, and emails leads across every channel until they pick up, syncing tightly with your customer relationship management system.
Full coverage on Prebuilt Agents, Templates & Packs and Triggers & Channel Coverage and 4 more. No documented coverage on Deployment & Data Residency and Browser & Computer Use.
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33
AI agents that automate clinical trial patient recruitment: multilingual voice, SMS, and chat prescreening, medical history collection, and visit scheduling written into the site's CRM or CTMS, with every interaction scored across 20+ QA metrics and physician-audited. 50+ live trials; production for J&J, Medtronic, and Exscientia; $3.8M from Air Street.
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35
AI native hospitality platform whose AI Concierge runs the full guest journey across WhatsApp, voice, and chat in 40+ languages, routing requests into operations and feeding a built in guest data platform.
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36
eCommerce-native AI customer support platform: build an AI Agent that resolves 70-80% of tickets by acting on order data (edits, returns, exchanges, tracking) across WhatsApp, LiveChat, email, Instagram, chat, and voice, with human handover. Shopify-native; self-serve from about $155 per month plus per-session pricing.
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37
AI employees for medical clinics: a multilingual voice agent answers inbound and outbound calls and schedules directly inside any EHR using Visual AI computer-use agents that operate the EHR screen like a human, no APIs needed, even on 1990s HL7 feeds and Citrix. YC-backed; reports 5-10x first-quarter ROI from cancellation recovery.
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38
Phonely is an omnichannel voice AI platform handling calls across phone, SMS, and webchat, with a thousand plus voices, voice cloning, and latency near three hundred fifty milliseconds.
Full coverage on Integrations & Tool Calling and Workflow Orchestration and 3 more. No documented coverage on Deployment & Data Residency and Browser & Computer Use.
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40
AI-native voice platform for Medicare and ACA distribution: multi-agent teams pre-screen leads 24/7, warm-transfer high-intent callers to licensed agents, and run post-enrollment retention with grounded Summary of Benefits recall. SOC 2 Type 2 and HIPAA compliant, human-in-the-loop; YC-backed.
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41
Operational AI platform for health systems whose Spark core orchestrates named agents (Navigator voice concierge, Document Flow, Order Management) across access, intake, engagement, and payments at 50+ health systems, with HITRUST r2 and SOC 2 Type II.
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42
Compliance-first AI voice agents (Vox) purpose-built for regulated industries: mortgage, insurance, banking, and healthcare, with TCPA, CFPB, HIPAA, and state consent enforced automatically, ~660ms latency, CRM/LOS integration, and on-prem or cloud deployment. Founded by Siri and S-Voice creators; transparent usage-based pricing from $1,000 setup plus $1,000/month.
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43
AI-native operating system for behavioral health clinics with named AI workers for admissions (Sarah), clinical documentation (Emma), billing (Eric), and care coordination (Laura), plus an integrated EHR, CRM, and RCM.
Full coverage on Human Oversight & Guardrails and Workflow Orchestration and 4 more. No documented coverage on Model Flexibility & Routing and Browser / Computer-use and 2 more.
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44
Governed enterprise service agent platform that resolves complex multi step support tickets end to end across email, chat, voice, and APIs, with deep observability and guardrails.
Full coverage on Observability & Auditability and Human Oversight & Guardrails and 4 more. No documented coverage on Memory & State Persistence and Browser / Computer-use and 2 more.
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46
Zocdoc's named AI phone agent for healthcare: answers unlimited concurrent inbound calls 24/7 and books, reschedules, or cancels appointments directly in the EHR following practice rules, with working memory and authenticated transfers. HIPAA and SOC 2. Transparent pricing at $2 per booked appointment, no Marketplace membership required.
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48
The housing automation giant: specialized AI agents run leasing, maintenance, renewals, and resident engagement across voice (33 languages), text, email, and chat, synced to Yardi, RealPage, and Entrata. $250M Series E, reportedly 10% of the US apartment market, independently measured occupancy gains.
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49
AI phone platform for B2C call operations: build human-like agents in a no-code studio, run smart auto-dialers, and complete real-time in-call actions like booking, payments, and warm transfers across 30+ languages, with multi-model routing and iOS call-screening navigation. YC and Cherry Ventures-backed; ~1M calls processed.
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50
WIZ.AI builds enterprise voice AI Talkbots hyper localized for Southeast Asia, handling inbound and outbound calls across many regional languages and dialects with omnichannel reach at massive scale.
Full coverage on Workflow Orchestration and Observability & Auditability and 1 more. No documented coverage on APIs, SDKs & MCP Extensibility and Browser & Computer Use.
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51
Vertically integrated AI workers for logistics and freight: voice agents in 15+ languages that negotiate rates and schedule appointments, plus email, SMS, chat, OCR, and a browser agent for API-less systems, all synced to TMS, ERP, and CRM. 70+ enterprises including DHL and Ryder; $44M Series B from Base10 and a16z.
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52
Insurance-native reasoning AI agents for P&C carriers: voice assistant Nicole plus back-office agents that quote policies, process claims, and automate FNOL end-to-end across voice, SMS, email, and WhatsApp, with a Supervisor oversight tool. $50M at a $300M valuation; hurricane claim response cut from 30 hours to 30 seconds.
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53
AI-native loan origination system for SBA and small business lending with AI agent Sarah: 24/7 inquiry handling, a voice assistant that discusses loan files in real time, automated document collection, and 40+ KYB checks. $29M Series A from Canapi and Live Oak; used by FDIC-insured banks including Huntington.
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55
Conversational AI for the front door of healthcare: multi-agent voice, text, and chat agents that book and reschedule appointments, handle intake and billing, and re-engage patients for medical practices, confined to non-clinical workflows. HIPAA and SOC 2 Type 2 compliant; 400K+ conversations; $22.5M Series A from Scale VP.
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56
AI-powered freight platform for brokers: Track & Trace automates driver check calls over AI voice, SMS, and email, Dart is a pay-as-you-go comms API from $0.03 per message, and Truck Verify does load-level fraud detection, all over an open-source extensible TMS. Founded 2023; one of the early freight-broker AI agent startups.
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57
Sameday is an AI phone and sales agent purpose built for the home service trades, answering calls, running outbound campaigns, and booking jobs with deep ServiceTitan and Jobber integration.
Full coverage on Integrations & Tool Calling and Prebuilt Agents, Templates & Packs and 1 more. No documented coverage on Deployment & Data Residency and Model Flexibility & Routing and 2 more.
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58
Autonomous AI sales reps that close telesales deals over voice and text: lead qualification, objection handling, KYC, upselling, and payment-link delivery, tuned for banks, fintechs, and e-commerce with deep CRM logging and conversion intelligence. $4M Accel-led seed; FinovateSpring 2025 Best of Show; clients include tbi bank and InDrive.
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59
Freight-native AI teammate that owns the full order-to-cash lifecycle across phone, email, portals, and TMS: quoting, dispatch, tracking, document collection, billing, and collections. Founded by a Deliverr co-founder; $110M raised, $35B+ freight under management, in production at Penske Logistics.
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60
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61
The AI front office for home services and the category creator for trades voice: always-on agents answer every call, text, and chat in ~2 seconds, book jobs into ServiceTitan, follow up on estimates, and coach CSRs. 800+ operators, on track to book $1B in jobs in 2026; $125M+ raised at a $1B valuation.
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63
AI voice agents purpose-built for mortgage and loan servicing: payment collection, escrow questions, borrower verification, delinquency recovery, and loan qualification across call, text, email, and webchat, with pre-trained regulatory compliance and ~7-day integration. LendingTree 2024 Innovation Challenge winner; live in large mortgage operations.
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64
PlayAI, from the team behind Play.ht, pairs ultra realistic text to speech with a voice agent platform, offering hundreds of voices, voice cloning, and fully on premises deployment.
Full coverage on Security, Identity & Governance and Deployment & Data Residency. No documented coverage on Human Oversight & Guardrails and Observability & Auditability and 2 more.
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66
Restaurant-focused voice AI phone concierge: answers calls 24/7, manages OpenTable reservations, and handles menu and info questions with branded voices and hybrid AI-plus-staff routing. Live in under 30 minutes; reports 50% more phone reservations and 96%+ guest satisfaction. Opens the hospitality vertical.
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67
AI voice receptionist built exclusively for P&C insurance agencies: 24/7 call answering, intent classification, FNOL capture, lead qualification, and automatic AMS write-back, with native EZLynx, Applied Epic, and HawkSoft integrations. SOC 2 Type 2 and GDPR certified; deployed in under 30 days.
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68
AI voice agent with native appointment booking that answers, qualifies, and books inbound and outbound calls, with rule based lead routing and German GDPR hosting.
Full coverage on Integrations & Tool Calling and Triggers & Channel Coverage. No documented coverage on Model Flexibility & Routing and Memory & State Persistence and 2 more.
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71
Dual-sided AI carrier reps for freight: named agents Felice and Fred vet carriers, negotiate rates, and book loads across voice, SMS, WhatsApp, and more, with a 96% phone-tree navigation rate and photo/voice fraud verification. $17M funded; won FreightWaves' AI Excellence award.
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72
AI growth engine for home services, automotive, and consumer healthcare: Convert autonomously answers, qualifies, and books across calls, text, and web-chat into the CRM with no human handoffs, while Cultivate runs proactive upsell campaigns using signals like weather and equipment age. Backed by Greylock and Founders Fund.
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73
Vocode is an open source developer framework for building voice agents on any AI stack, offering Python and Node libraries, a hosted calling service, and full model flexibility.
Full coverage on Deployment & Data Residency and Model Flexibility & Routing and 1 more. No documented coverage on Knowledge Grounding & RAG and Human Oversight & Guardrails and 4 more.
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74
AI voice interview platform for recruiting: AI interviewer Steve runs automated phone screens, generates questions from the job description, and returns scorecards, transcripts, and video with anti-cheating measures. Integrates with Greenhouse, Lever, and other ATS/HRIS; used by recruiters at 400+ companies.
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76
Goodcall is a no code voice AI platform whose phone agents answer inbound customer calls around the clock, handling questions, booking appointments, and capturing leads for small businesses.
No documented coverage on Deployment & Data Residency and Model Flexibility & Routing and 2 more.
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77
The dealership voice AI with the largest installed base: a Voice AI Operator for complex multi turn and Spanish calls, a Smart Inbox unifying voice and text for the whole team, LiveCSI quality monitoring, and full context human handoffs. 1,000+ dealerships; Stellantis, GM, and BMW approved.
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78
Autonomous revenue engine that engages leads and customers across voice, SMS, email, and WhatsApp, deciding channel and timing to drive outcomes.
Full coverage on Triggers & Channel Coverage and Workflow Orchestration and 1 more. No documented coverage on Browser / Computer-use and Deployment & Data Residency and 5 more.
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79
Voice AI recruiter that conducts natural, adaptive screening interviews with candidates around the clock, then scores and summarizes them and pushes results into your applicant tracking system.
Full coverage on Workflow Orchestration. No documented coverage on Knowledge Grounding & RAG and Security, Identity & Governance and 3 more.
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81
AI voice agents for car dealerships: 24/7 inbound answering, live service calendar booking, parts and sales handling, recall outreach, and SMS automation with a One Size Fits One personalized voice per store. a16z and YC backed, 100+ dealerships, $17M Series A per third party reporting.
How this ranking works. Each vendor's score is the sum of its verified feature scores across 14 buyer facing agentic AI capabilities, researched from public sources. Full support counts 1.0, partial support counts 0.5, and ties are broken alphabetically. A low score means less documented coverage in public materials, not a definitive absence of capability. The buyer need block above is computed from the same scores, taking the subset of criteria each need depends on. No vendor pays for placement.