Agentic Index

The best voice agents in 2026, ranked

The best voice agents of 2026 are Dynamiq, HappyRobot, and Blits.ai, ranked by verified capability coverage on the Agentic Index. All 109 researched vendors in the category are scored against the same 14 capabilities, and Dynamiq documents the broadest coverage at 13.5 out of 14.

Agentic Index ranks 109 of the 110 voice agents in its index by verified capability coverage. These are agents that handle phone calls and spoken conversations from greeting to resolution. Each vendor is scored across the same 14 point taxonomy used throughout the index, most recently verified on 2026-10-25, and this ranking recomputes automatically as new research is verified. Vendors awaiting capability research are listed separately and are not ranked.

Buyers also search this category as AI voice agents, conversational voice AI platforms, and AI phone answering systems.

Scored on 14 buyer facing capabilities researched from public sources. No vendor pays for placement. How this ranking works

Best voice agents by buyer need

Best for fastest time to value
ElevenAgents

Documents 2.0 of 2 on prebuilt packs and channel coverage, and 12.5 of 14 overall.

Best for regulated and governed deployments
Dynamiq

Documents 3.0 of 3 on security, auditability, and human oversight, and 13.5 of 14 overall.

Best for production reliability
HappyRobot

Documents 2.0 of 2 on testing and observability, and 13.0 of 14 overall.

Best for developer extensibility
Blits.ai

Documents 2.0 of 2 on APIs, MCP support, and tool calling, and 12.5 of 14 overall.

Each segment names the vendor with the most documented coverage on the criteria that segment depends on, computed from the same research as the ranking below. A vendor appears once, in its strongest segment.

Ranked field (109 vendors)

Latest verified research: 2026-10-25

  1. 1
    D

    Dynamiq is an enterprise platform for chat, voice and workflow agents, built on a visual canvas or in its Apache 2.0 Python SDK on one engine, with an AI Coworker that has its own sandboxed computer and voice agents that answer inbound calls on a business's phone lines. It adds 2,100+ app integrations, support for 29 model providers in its SDK plus an AI gateway for the most used models, guardrails with human approval, evals and node level tracing, and runs in Dynamiq Cloud, the customer's cloud or a data center.

    Full coverage on Browser / Computer-use and Testing, Debugging & Optimization and 11 more.

  2. 2
    H

    AI workers for enterprise operations that handle calls and messages across voice, SMS, email, WhatsApp, chat, Teams and Slack, built in a workflow editor or described to Prisma, with 200+ integrations, browser agents for systems without APIs, and tests and audits around every release. HappyRobot started in freight and logistics and now sells into eight industries.

  3. 3
    B

    Enterprise platform for chat, voice and digital human agents, with agentic workflows, more than 15 model providers, in conversation payments, and deployment in the customer's own cloud or data center.

    Full coverage on Testing, Debugging & Optimization and APIs / SDKs / MCP Extensibility and 9 more.

  4. 4
    E

    ElevenAgents is a voice first agent platform for building, testing and running multimodal agents across telephony, web, WhatsApp and SMS, with an LLM the customer chooses, a managed RAG knowledge base and OpenTelemetry tracing.

  5. 5
    S

    Synthflow is a voice agent platform with a visual flow designer, a template marketplace, per contact memory, simulation testing, US and EU data regions and a full platform API.

    Full coverage on Testing, Debugging & Optimization and APIs, SDKs & MCP Extensibility and 10 more. No documented coverage on Browser & Computer Use.

  6. 6
    B

    Bland AI is an enterprise voice AI platform for high-volume and regulated phone workflows, running its own telephony, speech, language and text-to-speech stack behind a node-based pathway builder, with SMS, RCS and iMessage on the same agents.

  7. 7
    C

    Enterprise conversational and agentic AI platform now owned by NiCE, building voice and chat agents in more than 100 languages, with your own LLM, NLU, STT and TTS, on premises Kubernetes deployment, assertion based Playbook testing, and certifications including ISO 27001, ISO 42001, SOC 2 Type II and PCI DSS 4.0.

  8. 8
    H

    HighLevel's AI Employee puts voice agents on a business's phone lines that answer calls 24/7, qualify leads, book straight into the calendar, transfer to staff and place outbound calls from workflows, alongside Conversation AI across SMS, social messaging, WhatsApp and live chat and Managed Agents for custom CRM automation. Agencies resell it under their own brand, and it runs on a choice of Gemini, Claude or GPT models with an MCP server and public APIs.

    Full coverage on Testing, Debugging & Optimization and APIs / SDKs / MCP Extensibility and 9 more. No documented coverage on Browser / Computer-use.

  9. 9
    L

    LuMay is an enterprise agent platform whose single runtime, orchestration engine, connector layer and governance layer sit under packaged agents for phone calls (Voxentis), legal work (Lexintis), knowledge search, workflow automation, forecasting, anomaly detection and translation. Flows are built visually or from a plain English description, with approval gates, versioning and delegation between agents, and the same containers run as SaaS, in the customer's Azure or AWS account, on premises or air gapped.

    Full coverage on APIs / SDKs / MCP Extensibility and Model Flexibility & Routing and 9 more. No documented coverage on Browser / Computer-use.

  10. 10
    R

    Voice and chat agent platform for phone workflows, pairing a customer-chosen or self-hosted LLM with node-based conversation flows, telephony over SIP or imported numbers, and a testing suite spanning playground, simulation, batch and live A/B.

  11. 11
    D

    Enterprise AI agent platform from Sendbird, running omnichannel agents with a dedicated memory platform and the Trust OS governance layer for observability, control, and staged release.

  12. 12
    F

    Cloud native Intelligent CX Platform whose Genius AI suite and Voice AI Agents deliver agentic self service with multi agent orchestration, a dial of trust, and live agent handoff.

    Full coverage on Testing, Debugging & Optimization and APIs / SDKs / MCP Extensibility and 8 more. No documented coverage on Browser / Computer-use.

  13. 13
    F

    Floatbot is a no code platform for voice and digital AI agents in insurance, collections, lending, banking and healthcare, automating claims first notice of loss, debt collection, loan servicing, payments and patient calls. Agent M runs a master agent with use case sub agents that call APIs as tools, flows add HTTP calls and branching, retrieval answers from PDFs and websites, and agents run inbound and outbound across phone, chat, SMS, WhatsApp and email, on a multi tenant or private cloud, hybrid or on premises, with a choice of language model.

    Full coverage on Testing, Debugging & Optimization and Model Flexibility & Routing and 8 more. No documented coverage on Browser / Computer-use.

  14. 14
    G

    Voice AI platform with foundational speech models and agents that run production workflows for enterprises.

  15. 15
    P

    Phonely is a voice AI platform whose agents answer and place phone calls and work across SMS, web chat and API, built in a block based flow editor with templates, simulated testing and a public API.

    Full coverage on Testing, Debugging & Optimization and APIs, SDKs & MCP Extensibility and 8 more. No documented coverage on Browser & Computer Use.

  16. 16
    Q

    Enterprise agentic AI platform for customer experience. Its AI Agents resolve inquiries across voice, chat, SMS, WhatsApp, and email with governed decisioning, AI Assistants support human agents, and Voice AI carries context across every channel.

  17. 17
    V

    Voice agent platform for building, testing and deploying phone and web voice agents, with telephony infrastructure, tool calling, real time monitoring and self serve pricing for developers.

  18. 18
    A

    Aircall's AI Voice Agents answer and place calls on Aircall's own telephony, resolve routine requests end to end, and act in Shopify, HubSpot, Salesforce and Zendesk mid call, with templates for FAQ, lead qualification and order support, intent based transfer branches and scored simulations before launch. AI Messaging Agents bring the same actions to SMS and WhatsApp, and both are billed by usage with telephony and models included.

    Full coverage on Testing, Debugging & Optimization and APIs / SDKs / MCP Extensibility and 7 more. No documented coverage on Browser / Computer-use.

  19. 19
    O

    Vertically integrated conversational voice AI for regulated enterprise contact centers, owning every layer from acoustic model to orchestration engine, with on premises bare metal deployment, decision level audit trails and a human gated self learning loop.

  20. 20
    P

    PolyAI builds enterprise voice and chat agents on its Raven model or a customer chosen LLM, with retrieval grounded answers, contact center integrations, simulation testing and a full API.

    Full coverage on Testing, Debugging & Optimization and APIs, SDKs & MCP Extensibility and 8 more. No documented coverage on Browser & Computer Use and Deployment & Data Residency.

  21. 21
    S

    Voice AI platform covering the full stack, pairing Atoms, a no code voice and chat agent builder handling conversations in more than twenty languages, with its own co optimized models, Lightning text to speech at roughly one hundred millisecond latency and Pulse speech to text with a sixty four millisecond first transcript.

  22. 22SoundHound logo

    Voice-first agentic AI platform for enterprise support and voice commerce, LLM-agnostic including customer-hosted models, deployable in the customer's private cloud or embedded on-device, with named products across answering, ordering, drive-thru and IT operations.

  23. 23Telnyx logo

    Telnyx is a communications carrier that runs AI Assistants on its own network and GPUs. Teams configure voice and chat agents in a portal with their choice of model, speech providers, tools, MCP servers and knowledge bases, guide them with conversation workflows, check them with AI tests and release them through versioned canary traffic splits, at $0.05 a minute for the voice engine.

    Full coverage on Testing, Debugging & Optimization and APIs / SDKs / MCP Extensibility and 7 more. No documented coverage on Browser / Computer-use.

  24. 24Vibrium AI logo

    Enterprise agentic platform of autonomous Digital Workers that perceive, reason, and act across voice, WhatsApp, email, chat, and app channels, orchestrating processes end to end with guardrails and audit.

    Full coverage on Model Flexibility & Routing and Triggers & Channel Coverage and 8 more. No documented coverage on Browser / Computer-use and APIs / SDKs / MCP Extensibility.

  25. 25Vonage logo

    The communications API company owned by Ericsson, whose AI Studio builds virtual agents for phone calls, WhatsApp, SMS and web chat on a drag and drop canvas, calling outside systems through webhooks and Salesforce actions, answering from a Knowledge AI index and handing conversations to live agents, with agents hosted in the US or Europe.

    Full coverage on APIs / SDKs / MCP Extensibility and Prebuilt Agents / Templates / Packs and 7 more. No documented coverage on Browser / Computer-use.

  26. 26Augie logo

    Freight operations AI teammate that runs the order to cash lifecycle across phone, email, text, portals and the TMS, from quoting, carrier selection and dispatch to tracking, document collection, billing and collections. Augment has raised $110 million and has $85 billion of aggregate freight under management.

  27. 27Autocalls logo

    Autocalls is a no code platform for AI voice agents that place and answer calls, run WhatsApp, SMS and chat conversations, book meetings and look up data mid call through custom API tools and remote MCP servers, in more than 100 languages. Teams pick the conversation mode, transcriber and model, from GPT-5 to Gemini, design flows visually, run campaigns from lead lists and automation triggers, choose all EU or all US routing, and manage everything through a REST API or an OAuth MCP connector for Claude and ChatGPT.

    Full coverage on APIs / SDKs / MCP Extensibility and Model Flexibility & Routing and 7 more. No documented coverage on Browser / Computer-use and Memory & State Persistence.

  28. 28Cartesia logo

    Real time voice models (Sonic text to speech, Ink speech to text) and Managed Agents, a hosted voice agent platform with tools, a knowledge base, batch calling and call evaluations.

  29. 29Giga logo

    Giga offers enterprise AI support agents for voice, chat, email and messaging that resolve requests in business systems, with a browser agent, a CLI and SDK, and an agent that proposes and tests its own improvements.

  30. 30Glia logo

    Banking AI platform for banks, credit unions, and insurers that unifies voice, digital, and video with agentic workflows through a ChannelLess architecture.

  31. 31Pipecat logo

    Open-source framework for building real-time voice and multimodal AI agents.

    Full coverage on Testing, Debugging & Optimization and APIs, SDKs & MCP Extensibility and 5 more.

  32. 32Regal logo

    Regal is a voice first AI agent platform for contact centers, focused on outbound, pairing a smart dialer with event driven journeys and a unified profile of every customer.

    Full coverage on Testing, Debugging & Optimization and APIs, SDKs & MCP Extensibility and 7 more. No documented coverage on Browser & Computer Use and Deployment & Data Residency.

  33. 33Voice.ai logo

    Voice.ai's Voice AI Agent platform runs phone and web voice agents that answer inbound calls, place outbound calls, look up records and book appointments through webhook tools, MCP servers and Google Calendar, Sheets and Gmail, grounded in a knowledge base and spoken through the company's own speech models. Teams pick the language model per agent, build through a REST API and Web SDK, and run it in the cloud, inside their own VPC or on premise.

    Full coverage on APIs / SDKs / MCP Extensibility and Model Flexibility & Routing and 6 more. No documented coverage on Browser / Computer-use.

  34. 34CloudTalk logo

    CloudTalk's VoiceAgents answer and place calls on CloudTalk numbers in 160+ countries and 70+ languages, booking into Google or Outlook calendars, calling the customer's APIs as tools, transferring to people with a context card and exporting extracted call data to the CRM. Teams start from templates, pick from OpenAI, Anthropic or Google models in Expert Mode, trigger outbound calls from HubSpot, Salesforce or the API, and manage agents through an MCP server.

    Full coverage on APIs / SDKs / MCP Extensibility and Model Flexibility & Routing and 5 more. No documented coverage on Browser / Computer-use.

  35. 35Infinitus logo

    Healthcare AI agents and copilots for payor, provider and patient conversations across voice, chat and SMS, with a no-code Studio that builds and simulation-tests agents and Lens scoring every interaction; SOC 2 Type II, customer SSO.

  36. 36LivePerson logo

    Enterprise digital customer conversation platform running about a billion interactions a month across fourteen messaging channels, with intent modeling, bot building and voice to message deflection, now a SoundHound AI company.

  37. 37Luma Health logo

    AI agents for health system patient access, outreach, intake and payments, led by Navigator, which answers and calls patients and remembers them across channels, with named agents that schedule, refer and collect inside the EHR and Fax Transform for incoming faxes.

  38. 38OmniDimension logo

    OmniDimension is a platform for AI voice agents configured in plain text and deployed to phone numbers in 70+ countries, web calls, WhatsApp, email and SMS, with more than 1,000 voices in 90+ languages and strong Indian language coverage. Agents call any REST endpoint as an action, answer from knowledge bases and live web search, remember each caller across channels in memory pools, run bulk and dynamic campaigns, and plug into OmniWorkflows automations, with a REST API, Python SDK and an OAuth MCP server.

    Full coverage on APIs / SDKs / MCP Extensibility and Model Flexibility & Routing and 6 more. No documented coverage on Browser / Computer-use and Deployment & Data Residency.

  39. 39Prosper AI logo

    Healthcare voice agents for patient access and revenue cycle phone work: scheduling, eligibility, prior authorization, claims status, billing and intake, with payer calls, 80+ EHR and PM integrations, campaign APIs and on-prem options.

  40. 40Thoughtly logo

    Thoughtly is a no code voice agent platform that calls, texts, and emails leads across every channel until they pick up, syncing tightly with your customer relationship management system.

    Full coverage on APIs, SDKs & MCP Extensibility and Triggers & Channel Coverage and 5 more. No documented coverage on Browser & Computer Use.

  41. 41Webex AI Agent logo

    Webex AI Agent is Cisco's AI agent for its own contact centers, built in Webex AI Agent Studio. Autonomous agents work toward a goal with up to ten actions, including MCP tools and Webex Connect flows, answer from knowledge bases and hand over to human agents on voice and chat, while scripted agents handle tightly defined tasks, and contact center data stays in one of eight regions.

    Full coverage on Prebuilt Agents / Templates / Packs and Deployment & Data Residency and 5 more. No documented coverage on Browser / Computer-use.

  42. 42Plivo logo

    A voice and messaging API company whose AI Agent studio builds agents for calls, web chat, SMS and WhatsApp as visual flows, drafted from a plain English description by its Vibe Agent, with app actions, HTTP requests, a synced knowledge base and handover to human teams, at $0.03 a minute excluding telephony, alongside SIP trunking and audio streaming for agents built on LiveKit, Pipecat or Vapi.

    Full coverage on APIs / SDKs / MCP Extensibility and Model Flexibility & Routing and 4 more. No documented coverage on Browser / Computer-use.

  43. 43Salient logo

    AI agents for US consumer loan servicing: Taylor handles inbound and outbound collections and servicing across voice, SMS, email and chat with borrower level memory and payment processing, Marshall audits every call and account event for compliance, and Flyn, Alex and Melanie cover total loss claims, disputes and charge offs. SOC 2 and PCI Level 1.

  44. 44Allo logo

    Allo is a business phone system for small teams with an AI receptionist add on that answers missed or all inbound calls, answers from the company's website and files, keeps asking until it has the details a team requires, transfers by plain language rules with an optional warm handoff, books into Google Calendar, Cal.com or Calendly, and fills empty CRM fields after the call. Admins can switch the AI provider to Mistral, and a public API, webhooks and an MCP server can configure the agent and work with calls and texts.

    Full coverage on APIs / SDKs / MCP Extensibility and Model Flexibility & Routing and 5 more. No documented coverage on Browser / Computer-use and Deployment & Data Residency and 1 more.

  45. 45CallFluent logo

    CallFluent provides configurable voice agents for inbound reception, outbound lead follow up and website conversations. Businesses connect their own Twilio account, choose a ready made agent template and add instructions, calendar actions and custom data fields. Google Calendar and GoHighLevel support appointment booking, while webhooks connect call results to other systems. Agencies can manage client workspaces and resell branded services. Paid plans include a minute allowance, with separate telephony costs and optional customer supplied OpenAI or ElevenLabs credentials.

    Full coverage on APIs / SDKs / MCP Extensibility and Model Flexibility & Routing and 4 more. No documented coverage on Browser / Computer-use and Deployment & Data Residency.

  46. 46careCycle logo

    careCycle offers AI employees and a softphone platform for Medicare and ACA agencies: voice agents prequalify leads, warm transfer to licensed agents, answer benefit questions from maintained plan data and run retention campaigns, with a public API. It states SOC 2 Type 2 certification and HIPAA compliance.

  47. 47JustCall logo

    JustCall's AI Voice Agent answers and places calls on JustCall numbers, qualifies leads, books appointments, texts callers and hands off with a spoken summary, running custom API actions before, during and after each call. Teams build agents from industry templates or a plain language brief, ground them in knowledge bases of up to 500 web pages, and log every call to HubSpot, Salesforce, Pipedrive or Zendesk.

    Full coverage on APIs / SDKs / MCP Extensibility and Prebuilt Agents / Templates / Packs and 5 more. No documented coverage on Browser / Computer-use and Model Flexibility & Routing and 1 more.

  48. 48Phonic logo

    Speech to speech voice agent platform on Phonic's own audio models: developers build agents with webhook, WebSocket and MCP tools, run them on phone numbers, SIP trunks, LiveKit or apps, hand off between agents, and score calls with eval prompts and replays. SOC 2 Type II, SSO, self host on Enterprise; usage pricing from $0.14 a minute.

  49. 49Podium logo

    AI native communications platform for local businesses whose AI Employee, Jerry, captures and converts leads around the clock across text, phone, and web chat, booking appointments, taking payments, and following up in the business's own voice.

  50. 50Sully.ai logo

    AI agents for hospitals and clinics (Receptionist, Scribe, Medical Coder, Triage Nurse, Pharmacist, Consultant) coordinated by an agent orchestrator over one EHR integration, with auditable trails and human override, plus the Sully API and Sully LLM for health-tech teams; SOC 2 Type 2, ISO 27001, HITRUST.

  51. 51SuperDial logo

    Payer and patient calling platform for revenue cycle teams: voice agents that work payer IVRs and representatives, plus portal automation and API and EDI connectivity, returning structured, evidence-linked results by API, webhook or EHR write-back; public API, SOC 2 Type II.

  52. 52Thread logo

    AI service desk for MSPs that automates triage, dispatch, and client conversations across chat, email, and phone with Magic Agents, resolving routine tickets and prepping the rest for technicians.

  53. 53Voiceflow logo

    Collaborative platform for designing, building, and deploying AI agents across chat and voice.

    Full coverage on APIs, SDKs & MCP Extensibility and Model Flexibility & Routing and 5 more. No documented coverage on Browser & Computer Use and Memory & State Persistence and 1 more.

  54. 54AgentVoice logo

    AgentVoice builds and runs inbound and outbound AI voice agents, and licenses its own voice agent engine, source code included, for deployment into a customer's Azure, AWS or private servers with no per minute platform fee. Agents call webhooks and APIs as custom actions before, during and after a call, answer from knowledge bases built from websites, documents and audio, remember each contact across calls, run outbound campaigns with pacing and retries, and fire from event triggers and a REST API.

    Full coverage on APIs / SDKs / MCP Extensibility and Deployment & Data Residency and 3 more. No documented coverage on Browser / Computer-use and Security, Identity & Governance.

  55. 55Hyro logo

    AI agents for health system patient access and outreach, more than 20 of them each owning one job, answering only from a knowledge graph of the organization's approved sources and acting inside Epic and other EHRs, with every answer traceable to its source.

  56. 56Leaping AI logo

    Leaping AI builds voice and text agents that answer inbound calls, run outbound call and SMS campaigns, and book appointments into a business's calendar and CRM, with agents that review their own calls to improve.

    Full coverage on Testing, Debugging & Optimization and Triggers & Channel Coverage and 2 more. No documented coverage on Browser & Computer Use.

  57. 57Outverse logo

    Governed platform for enterprise service agents that resolve complex multi-step tickets end to end across email, chat, voice and APIs, built around policy authoring, reasoning traces and safe deployment.

    Full coverage on Testing, Debugging & Optimization and Observability & Auditability and 3 more. No documented coverage on Browser / Computer-use and Deployment & Data Residency.

  58. 58Replicant logo

    Voice first autonomous contact center platform that resolves routine calls end to end across voice, chat, and SMS, with code based guardrails and quality assurance on every conversation.

    Full coverage on Testing, Debugging & Optimization and Triggers & Channel Coverage and 5 more. No documented coverage on Browser & Computer Use and APIs, SDKs & MCP Extensibility and 2 more.

  59. 59
    R

    Omnichannel AI customer support platform automating chat, WhatsApp, email, tickets, social and voice, with human agents handling escalations in the same inbox.

  60. 60SquadStack.ai logo

    Managed voice AI for consumer sales and support in India, pairing voice agents trained on Indian contact center calls with human advisors across call, WhatsApp, SMS and in app, billed per conversation minute.

  61. 61Telli logo

    AI phone agent platform for B2C call operations: build agents in a no code builder with knowledge bases and in call HTTP tools, run them from an auto dialer, API, inbound numbers or workflow triggers with If/else branching, integrate Salesforce, HubSpot and calendars, and score every call. SOC 2, GDPR and HIPAA stated; EU hosted.

  62. 62Vooma logo

    Vooma puts six named AI agents into freight brokerage and carrier operations. They quote from the inbox, build loads in the TMS, book appointments by email, phone or facility portal, cover loads on the boards, track shipments with driver calls and chase proof of delivery, at a level of autonomy the team sets, with a public API and an 18 system integration catalog.

  63. 63Assort Health logo

    Specialty specific AI agents for patient access. Concierge answers every call, chat and scheduling request and books into the EHR, and Activate reaches out on EHR events, with Patient Journey Memory across interactions and 20+ EHR integrations.

  64. 64Callers logo

    Callers, formerly Voxia, builds AI agents for inbound and outbound calls, texts, email and web chat from campaign scripts, with triggers, a knowledge base, contact memory and a public API.

    Full coverage on APIs / SDKs / MCP Extensibility and Triggers & Channel Coverage and 4 more. No documented coverage on Browser / Computer-use and Model Flexibility & Routing and 2 more.

  65. 65NextLevel.AI logo

    NextLevel.AI licenses voice and chat agents for inbound call centers, receptionists, booking, support, warm transfers and outbound sales, collections and follow up across phone, website, WhatsApp, SMS and email, with one agent keeping the same conversation memory across channels. Agents answer from an indexed knowledge base, sync with CRMs and calendars, call external APIs on higher tiers, and run in four zones, the US, EU, UAE and Saudi Arabia, with a private cloud option and Cisco, Genesys, Avaya and Ziwo connections.

    Full coverage on Deployment & Data Residency and Knowledge Grounding & RAG and 1 more. No documented coverage on Browser / Computer-use.

  66. 66Sameday logo

    Sameday is an AI phone and sales agent purpose built for the home service trades, answering calls, running outbound campaigns, and booking jobs with deep ServiceTitan and Jobber integration.

    Full coverage on Testing, Debugging & Optimization and Triggers & Channel Coverage and 3 more. No documented coverage on Browser & Computer Use and Model Flexibility & Routing and 1 more.

  67. 67Spoki logo

    WhatsApp first conversational commerce and customer experience platform on the official Meta Business API, unifying AI support, sales and voice agents, broadcasts, a conversational CRM and 100+ integrations across WhatsApp, Voice, SMS, Email and RCS.

    Full coverage on APIs / SDKs / MCP Extensibility and Triggers & Channel Coverage and 2 more. No documented coverage on Browser / Computer-use and Model Flexibility & Routing.

  68. 68aiola logo

    Voice agents for field teams on Salesforce. Reps speak, and a squad of agents updates records, pulls account intel and preps the next visit, on aiOla's own speech models.

  69. 69Call Agent AI logo

    Call Agent AI sells an AI receptionist for US and Canadian small businesses that answers calls in more than 50 languages, qualifies callers, books appointments and updates customer records while the call is live. Native HubSpot, Zoho, Jobber and Cal.com connections handle contact matching, scheduling and follow ups, and outbound campaigns dial CRM lists. A separately priced Web Agent adds website chat and voice. Customers choose the language model, write business instructions and route complex calls to staff, on plans priced by included minutes or conversations.

    Full coverage on Model Flexibility & Routing and Knowledge Grounding & RAG and 2 more. No documented coverage on Browser / Computer-use and Deployment & Data Residency and 1 more.

  70. 70Cedar logo

    Patient financial platform whose Kora Platform, an orchestrated team of billing agents, answers and places patient calls and texts to resolve balances, coverage and payment plans, with a context engine that remembers each patient.

  71. 71Deepgram logo

    Voice AI infrastructure for real time speech to text (Flux, Nova-3), text to speech (Flux TTS, Aura) and a Voice Agent API that joins listening, thinking and speaking, with function calling and a choice of LLM.

  72. 72Futwork logo

    Voice AI contact center platform from India for inbound and outbound calls, with a VoiceFlow builder, observability, simulated and A/B testing, and escalation to Futwork's own experts, priced per minute or per outcome.

    Full coverage on Testing, Debugging & Optimization and Triggers & Channel Coverage and 2 more. No documented coverage on Browser / Computer-use and Deployment & Data Residency and 1 more.

  73. 73Goodcall logo

    Goodcall is a no code voice AI platform whose phone agents answer inbound customer calls around the clock, handling questions, booking appointments, and capturing leads for small businesses.

    Full coverage on Triggers & Channel Coverage and Observability & Auditability and 3 more. No documented coverage on Browser & Computer Use and APIs, SDKs & MCP Extensibility and 2 more.

  74. 74Hippocratic AI logo

    Patient-facing clinical voice agents from as low as $9 an hour, with a catalog of 1,000+ agents, orchestrators that coordinate teams of agents across the patient journey, the Polaris constellation of safety models, and escalation to human nurses.

  75. 75Konvo logo

    eCommerce-native AI customer platform from a German company. Merchants build an agent on an indexed knowledge hub and prebuilt order and subscription skills, test it against a defined suite before launch, and deploy it across chat, email, WhatsApp, Instagram and voice or inside an existing helpdesk.

  76. 76Liberate logo

    AI agents for insurance operations: Nicole answers and places calls, SMS, email and digital messages for carriers, agencies and TPAs, filing first notice of loss claims into Guidewire, Duck Creek or Applied Epic, giving claim status, chasing documents, servicing policies and running renewal outreach, with configurable escalation to adjusters. SOC 2, HIPAA and PCI; $50M raise led by Battery Ventures.

  77. 77mdhub logo

    AI operating system for behavioral health clinics with named AI workers for admissions (Sarah), clinical documentation (Emma) and billing (Eric), on an integrated EHR, CRM and RCM.

    Full coverage on Triggers & Channel Coverage and Prebuilt Agents / Templates / Packs and 4 more. No documented coverage on Browser / Computer-use and Testing, Debugging & Optimization and 3 more.

  78. 78Parloa logo

    Voice first enterprise AI Agent Management Platform that lets teams design, simulate, deploy, and govern autonomous voice and chat agents across the full contact center lifecycle.

    Full coverage on Testing, Debugging & Optimization and Triggers & Channel Coverage and 3 more. No documented coverage on Browser & Computer Use and Model Flexibility & Routing and 2 more.

  79. 79Quo logo

    Sona is the AI voice agent inside Quo, the business phone system formerly called OpenPhone. It answers the calls a team misses or cannot take, follows jobs written in plain language, answers from a shared knowledge base, texts the caller a link mid call, transfers to a teammate, shared inbox or outside number, and opens Jobber requests. Every Sona call is recorded, transcribed and summarized, and a public API plus an OAuth MCP server let outside agents work with Quo calls, texts, contacts and tasks.

    Full coverage on APIs / SDKs / MCP Extensibility and Security, Identity & Governance and 1 more. No documented coverage on Browser / Computer-use and Deployment & Data Residency.

  80. 80Awaz logo

    Awaz is a no code platform for AI voice agents that answer and place calls, book meetings into Google Calendar in real time, transfer calls under set conditions, and carry conversations to SMS and WhatsApp, in more than 30 languages with ElevenLabs voices. Agents answer from knowledge bases of documents, URLs and FAQs, run batch and scheduled outbound campaigns, fire from CRM events through Zapier, Make and webhooks, and are driven by a REST API, with a white label edition for agencies on Retell infrastructure.

    Full coverage on APIs / SDKs / MCP Extensibility and Security, Identity & Governance and 2 more. No documented coverage on Browser / Computer-use and Model Flexibility & Routing and 2 more.

  81. 81Consio logo

    AI phone platform for Shopify brands: a twenty four seven inbound AI voice agent plus an outbound power dialer and SMS, with revenue attribution on every conversation.

  82. 82EliseAI logo

    EliseAI offers AI agents for housing and healthcare operators: LeasingAI, ResidentAI and VoiceAI handle leasing, tours, maintenance, renewals and delinquency across calls, text, email and chat, synced with Yardi, RealPage, Entrata and other property systems.

  83. 83Kastle logo

    AI agents for loan operations across origination, fulfillment and servicing. A Loan Officer Assistant and Collections, Servicing, Compliance and Loss Mitigation agents work borrower calls, SMS, email and chat around the clock, complete approved transactions and escalate what exceeds their authority. Kastle is SOC 2 Type II certified and raised a $24M Series A led by Insight Partners.

  84. 84Ribbon logo

    Voice AI recruiter that conducts natural, adaptive screening interviews with candidates around the clock, then scores and summarizes them and pushes results into your applicant tracking system.

    Full coverage on APIs, SDKs & MCP Extensibility and Security, Identity & Governance and 1 more. No documented coverage on Browser & Computer Use and Testing, Debugging & Optimization and 1 more.

  85. 85WIZ.AI logo

    WIZ.AI builds enterprise voice AI Talkbots hyper localized for Southeast Asia, handling inbound and outbound calls across many regional languages and dialects with omnichannel reach at massive scale.

    Full coverage on Triggers & Channel Coverage and Deployment & Data Residency and 1 more. No documented coverage on Browser & Computer Use and APIs, SDKs & MCP Extensibility and 1 more.

  86. 86Zeeg logo

    AI voice agent with native appointment booking that answers, qualifies and books inbound and outbound calls in 23 languages, with rule based lead routing and hosting in Europe.

    Full coverage on APIs / SDKs / MCP Extensibility and Triggers & Channel Coverage and 2 more. No documented coverage on Browser / Computer-use and Model Flexibility & Routing and 2 more.

  87. 87AviaryAI logo

    Outbound AI voice agents for credit unions, banks and insurers, running on the company's own private models for collections, new member onboarding, loan servicing, card activation and cross sell calls, with SOC 2 and TCPA compliance. Backed by Y Combinator.

  88. 88Avoca logo

    AI front office for home services. Agents answer every call, text and chat, book jobs into ServiceTitan and other field service systems, follow up on estimates by SMS and phone, and score every call for coaching.

  89. 89Imagicle logo

    Imagicle AI Receptionist is a cloud voice agent that answers company phone lines on Cisco CUCM, Webex Calling, Microsoft Teams and SIP PBXs, understands what callers want in six languages, answers from a curated FAQ list, transfers to staff synced from Webex Control Hub or Entra ID, and books, moves or cancels appointments through Cal.com with instructions written in plain language. Admins configure it without code, and a dashboard logs every request, answer, transfer and fallback per call.

    Full coverage on Deployment & Data Residency and Observability & Auditability and 1 more. No documented coverage on Browser / Computer-use and APIs / SDKs / MCP Extensibility and 2 more.

  90. 90Smith.ai logo

    Smith.ai's AI Receptionist answers a small business's calls around the clock, sorts callers into playbooks for new clients, existing clients and sales, runs intake and lead qualification, books into Calendly, Clio or ServiceTitan, texts follow ups and warm transfers to staff, with a 24/7 human agent network on standby. Quality Studio scores every simulated, test and real call against the business's own goals before and after launch.

    Full coverage on Testing, Debugging & Optimization and Integrations & Tool Calling. No documented coverage on Browser / Computer-use and Model Flexibility & Routing and 1 more.

  91. 91Broccoli logo

    AI voice agents built for the trades, answering every call for plumbing, HVAC, and electrical contractors, booking jobs in real time into CRMs like ServiceTitan, and following up on leads around the clock.

  92. 92Rauda logo

    AI agents for customer support across voice, email, chat and WhatsApp in 11 languages that plug into Zendesk, Intercom, HubSpot, Salesforce and the customer's telephony, resolve cases such as refunds and order changes, and are built from the customer's historical tickets, with regression back tests and an LLM judge scoring every response. Hosted in the EU.

  93. 93RingCentral AI Receptionist logo

    RingCentral AI Receptionist answers business calls around the clock in six languages, answers from FAQs generated from a company description and from knowledge bases of websites and documents, transfers by name from the company directory or by plain language context rules, texts callers booking links, and books appointments against Google or Outlook calendars. It runs as a standalone plan with 100 minutes or as a RingEX add on, and admins test it by chat or call before assigning it to call handling.

    Full coverage on Security, Identity & Governance and Knowledge Grounding & RAG. No documented coverage on Browser / Computer-use and Model Flexibility & Routing and 2 more.

  94. 94Toma logo

    AI coworkers for car dealerships that answer every call, work every lead and book service directly in Xtime and other dealer systems. Safeguards route frustrated or keyword triggered calls to staff, an inbox holds transcripts and recordings, and Toma IQ learns store policies that managers approve. Toma reports SOC 2 Type II compliance and has announced ISO 27001 and PCI DSS certification.

  95. 95VoiceGenie logo

    VoiceGenie runs AI voice assistants for outbound sales, lead qualification, follow ups, reminders and inbound support, set up with a goal, a welcome message and a script, personalized with dynamic variables from each contact, and grounded in a knowledge base of links and PDFs. During calls an assistant can book through Cal.com, send an SMS or transfer to a person, and after each call it answers custom insight questions and posts results by webhook, while a public API places calls and controls campaigns.

    Full coverage on APIs / SDKs / MCP Extensibility and Knowledge Grounding & RAG and 1 more. No documented coverage on Browser / Computer-use and Model Flexibility & Routing and 3 more.

  96. 96Delfa logo

    AI agents and a patient relationship management system for clinical trial recruitment. Agents prescreen, take medical histories, schedule and remind patients by voice, chat, SMS or email, and update the site's CTMS and CRM. AICPA certification with GDPR and HIPAA compliance.

  97. 97Equal AI logo

    Equal AI is a call assistant app for India that answers the calls you decline or miss, talks to the caller, and sends you a summary, a recording and next steps, with promotional calls muted by category.

  98. 98Netic logo

    AI agents for home services, pest, roofing, veterinary and consumer health operators. Convert answers every call, text, web chat and third party lead and books jobs into the CRM or FSM, and Cultivate runs autonomous campaigns triggered by membership, job history and weather signals, with Empower analytics and Evaluate call scoring for human CSRs. Backed by Founders Fund and Greylock.

  99. 99Numa logo

    AI operating system for car dealerships. Voice AI answers calls and texts, resolves requests and writes them back to the DMS (CDK, Reynolds, Dealertrack, Tekion, Xtime), with a Smart Inbox, LiveCSI satisfaction monitoring and Service Advisor, Heat Case and Opportunity agents. 1,300+ dealership locations, by the company's count.

  100. 100Slang.ai logo

    AI phone agent for restaurants: answers every call around the clock, makes, changes and cancels reservations in OpenTable, SevenRooms and Yelp, answers hours, menu and allergy questions, routes VIP calls to staff and sends real time alerts, with recordings, transcripts and call analytics. From $399 per location per month.

  101. 101Sonant logo

    AI receptionist for P and C insurance agencies: answers every inbound call in any language, recognizes callers, looks up policies live in the AMS, captures quote and claim details, books appointments, texts links, warm transfers to staff and writes structured activity back to Applied Epic, EZLynx, HawkSoft, Momentum and other AMSs. SOC 2 Type II.

  102. 102Hello Patient logo

    Mia, Hello Patient's AI agent for medical, dental and veterinary practices, answers patient calls, texts and chat around the clock, books and reschedules into the EHR, verifies insurance, handles intake and bill pay, runs recall outreach, and escalates clinical questions to staff. SOC 2 Type 2 and HIPAA with a BAA; $22.5M Series A.

  103. 103Qventus logo

    Care operations automation for hospitals. Named AI Operational Assistants for pre-admission testing, discharge planning, case management, patient flow and surgical scheduling call, text, read faxes and update the EHR, on models trained on each hospital's data.

  104. 104Zo (Zocdoc) logo

    Zocdoc's AI phone agent for healthcare practices. It answers inbound scheduling calls 24/7 and books, reschedules or cancels appointments directly in the practice's EHR under its scheduling rules, transferring complex calls to staff with the caller authenticated and a call summary. HIPAA compliant and SOC 2 certified. Practices pay per appointment Zo manages, and Zocdoc Marketplace membership is not required.

  105. 105Outcraft AI logo

    Autonomous revenue engine that engages leads and customers across voice, SMS, email, and WhatsApp, deciding channel and timing to drive outcomes.

    Full coverage on Triggers & Channel Coverage and Workflow Orchestration and 1 more. No documented coverage on Browser / Computer-use and Testing, Debugging & Optimization and 6 more.

  106. 106Solda AI logo

    AI sales agents that run the full sales cycle over voice and text for B2C companies, especially banks and fintechs. They make outbound calls, take incoming calls and handle follow ups and callbacks for loan upsells, collections, card activation and lead qualification, trained on the customer's recorded calls and script and optimized with A/B tests. Solda raised a 4 million euro seed round led by Accel and AltaIR Capital.

  107. 107Inntelo AI logo

    AI native hospitality platform whose AI Concierge handles guest conversations across WhatsApp, phone, voice and chat, routing requests into built in housekeeping, maintenance and operations workflows with a guest data platform underneath.

  108. 108Trapeze logo

    AI voice agents for medical practices, now focused on ophthalmology. The agents answer patients' scheduling calls 24/7 with zero hold times, handling intake, insurance verification and slotting into the EHR under each doctor's scheduling rules. Backed by Y Combinator and founded by Betty Chang and Chris Chen.

  109. 109Freebot logo

    Consumer voice agent from Freebutter AI that takes over a customer service problem, calling the company, working its phone menu, waiting on hold and negotiating until a fix or a person is ready.

    No documented coverage on Browser / Computer-use and Testing, Debugging & Optimization and 8 more.

Also in this category, awaiting capability research (1)

Recent verified changes in this category

This ranking recomputes from verified capability research rather than opinion, so it moves when the underlying evidence moves. These are the most recent sourced change log entries for the vendors ranked highest here, newest first, one per vendor.

  1. Retell AI agent capability

    Medium impact

    Release 6.2.15 of the Retell SDK adds duplex, a new response engine for Retell LLM agents that pairs the gpt-live-1 realtime speech model with a text LLM backend, an optional backup and a voice prompt of up to 15,000 tokens. In duplex mode, tools always speak after they run. The same release adds an API call to refresh a knowledge base and a way to list the catalog of integration app templates.

    October 30, 2026 · Verified · All Retell AI changes

  2. HighLevel agent capability

    High impact

    The AI Agent Action in HighLevel workflows can now search the web in the middle of a run, switched on from a new Built in tools section. The agent decides when a task needs facts it does not have, and builders can also paste trusted page links into its instructions for it to read first. Each search is billed on top of the action, at 1 cent with OpenAI and Claude models and 1.4 cents with Gemini models.

    October 29, 2026 · Partially Verified · All HighLevel changes

  3. ElevenAgents pricing / packaging

    Medium impact

    Agents built on ElevenAgents can now run supported LLMs on a fast service tier, which costs more per token in exchange for higher throughput and lower latency. Builders switch it on per agent or in workflow overrides, and the model list shows which tiers each model supports. The default stays standard, and the LLM usage calculator can estimate the cost difference before anyone switches.

    October 26, 2026 · Verified · All ElevenAgents changes

  4. Blits.ai human approval / guardrails

    High impact

    Release 5.9 lets teams decide, tool by tool, whether a Blits.ai agent runs it on its own, asks the customer to confirm, or waits for an employee to approve. Approvers get an inbox and a review button on live conversations, and agentic workflows pause while an approval is pending, then resume once it is decided. Write actions on business system integrations now need approval by default.

    October 22, 2026 · Partially Verified · All Blits.ai changes

  5. Gnani.ai workflow orchestration

    Medium impact

    The Prompt Engine in Gnani.ai's Agent Builder splits a voice agent's conversation into scenarios, each a self contained piece of the flow, joined by transitions set up in advance. On every turn the agent reads only the scenario it is in, not the whole script. Global transitions catch moments such as a callback request, a competitor mention or a request for a human, wherever the call happens to be.

    October 21, 2026 · Verified · All Gnani.ai changes

Full change log · updated weekly across the whole index

How this ranking works. Each vendor's Agentic Index coverage score is the sum of its verified feature scores across the 14 buyer facing capabilities in the Agentic Index taxonomy, researched from public sources. Full support counts 1.0, partial support counts 0.5, and ties are broken alphabetically. A low score means less documented coverage in public materials, not a definitive absence of capability. The buyer need block above is computed from the same scores, taking the subset of criteria each need depends on. No vendor pays for placement.

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