Agentic Index

The best voice agents in 2026, ranked

The best voice agents of 2026 are ElevenAgents, Bland AI, and Retell AI, ranked by verified capability coverage on the Agentic Index. All 91 researched vendors in the category are scored against the same 14 capabilities, and ElevenAgents documents the broadest coverage at 12.5 out of 14.

Agentic Index ranks all 91 voice agents in its index by verified capability coverage. These are agents that handle phone calls and spoken conversations from greeting to resolution. Each vendor is scored across the same 14 point taxonomy used throughout the index, most recently verified on 2026-09-08, and this ranking recomputes automatically as new research is verified.

Buyers also search this category as AI voice agents, conversational voice AI platforms, and AI phone answering systems.

Scored on 14 buyer facing capabilities researched from public sources. No vendor pays for placement. How this ranking works

Best voice agents by buyer need

Best for fastest time to value
ElevenAgents

Documents 2.0 of 2 on prebuilt packs and channel coverage, and 12.5 of 14 overall.

Best for regulated and governed deployments
Bland AI

Documents 3.0 of 3 on security, auditability, and human oversight, and 12.0 of 14 overall.

Best for production reliability
Retell AI

Documents 2.0 of 2 on testing and observability, and 12.0 of 14 overall.

Best for developer extensibility
Cognigy

Documents 2.0 of 2 on APIs, MCP support, and tool calling, and 11.5 of 14 overall.

Each segment names the vendor with the most documented coverage on the criteria that segment depends on, computed from the same research as the ranking below. A vendor appears once, in its strongest segment.

Ranked field (91 vendors)

Latest verified research: 2026-09-08

  1. 1
    E

    Voice-first agent platform for building, testing and running multimodal agents across telephony, web, WhatsApp and SMS, with a customer-chosen LLM, a managed RAG knowledge base and OpenTelemetry tracing.

  2. 2
    B

    Enterprise voice AI platform for high-volume and regulated phone workflows, running its own telephony, speech, language and text-to-speech stack behind a node-based pathway builder, with SMS, RCS and iMessage on the same agents.

  3. 3
    R

    Voice and chat agent platform for phone workflows, pairing a customer-chosen or self-hosted LLM with node-based conversation flows, telephony over SIP or imported numbers, and a testing suite spanning playground, simulation, batch and live A/B.

  4. 4
    C

    Enterprise conversational and agentic AI platform now owned by NiCE, building voice and chat agents in 100-plus languages with bring-your-own LLM, NLU, STT and TTS, on-premises Kubernetes deployment, assertion-based Playbook testing and a nine-certification compliance portfolio.

  5. 5
    D

    Enterprise AI agent platform from Sendbird, running omnichannel agents with a dedicated memory platform and the Trust OS governance layer for observability, control, and staged release.

  6. 6
    F

    Cloud native Intelligent CX Platform whose Genius AI suite and June 2026 Voice AI Agents deliver agentic self service with multi agent orchestration, a dial of trust, and live agent handoff.

    Full coverage on Integrations & Tool Calling and Workflow Orchestration and 8 more. No documented coverage on Browser / Computer-use.

  7. 7
    G

    Enterprise voice and chat AI agents that resolve customer support autonomously in ninety plus languages, deployable on the customer's own cloud with open source models.

  8. 8
    G

    Voice AI platform with foundational speech models and agents that run production workflows for enterprises.

  9. 9
    Q

    Enterprise agentic AI platform for customer experience whose AI Agents resolve inquiries across voice, chat, SMS, WhatsApp, and email with governed decisioning, AI Assistants supporting human agents, and a May 2026 Voice AI launch extending context across every channel.

  10. 10
    a

    Enterprise voice AI for field and frontline teams: the Jargonic ASR model turns speech into structured data and triggers workflows in noisy, jargon heavy settings, with deep Salesforce integration.

  11. 11
    O

    Vertically integrated conversational voice AI for regulated enterprise contact centres, owning every layer from acoustic model to orchestration engine, with on-premise bare-metal deployment, decision-level audit trails and a human-gated self-learning loop.

  12. 12
    S

    Voice-first agentic AI platform for enterprise support and voice commerce, LLM-agnostic including customer-hosted models, deployable in the customer's private cloud or embedded on-device, with named products across answering, ordering, drive-thru and IT operations.

  13. 13
    V

    Enterprise agentic platform of autonomous Digital Workers that perceive, reason, and act across voice, WhatsApp, email, chat, and app channels, orchestrating processes end to end with guardrails and audit.

    Full coverage on Prebuilt Agents / Templates / Packs and Model Flexibility & Routing and 8 more. No documented coverage on APIs / SDKs / MCP Extensibility and Browser / Computer-use.

  14. 14
    G

    Banking AI platform for banks, credit unions, and insurers that unifies voice, digital, and video with agentic workflows through a ChannelLess architecture.

  15. 15
    I

    Healthcare voice AI agents that call payers, providers, and patients for benefit verification, prior authorization follow up, enrollment, and adherence outreach, with 100M+ minutes of healthcare conversations and a no code Studio agent builder.

  16. 16
    V

    Voice agent platform for building, testing, and deploying phone and web voice agents: telephony infrastructure, tool calling, real-time monitoring, and self-serve pricing for developers.

  17. 17
    A

    Specialty specific agentic AI for the patient journey, built on 190M+ patient voice interactions across 23+ specialties, handling scheduling, intake, referrals, refills, eligibility, and payments with native Epic and Athena integration, valued at $1.2B.

  18. 18
    P

    Open-source framework for building real-time voice and multimodal AI agents.

    Full coverage on Integrations & Tool Calling and Workflow Orchestration and 5 more. No documented coverage on Browser & Computer Use.

  19. 19
    P

    Healthcare voice agents that automate patient scheduling, eligibility verification, and front office calls.

  20. 20
    P

    PolyAI builds lifelike enterprise voice assistants powered by its proprietary Raven model, automating high volume customer service calls with retrieval grounded answers and deep contact center integrations.

    Full coverage on Knowledge Grounding & RAG and Integrations & Tool Calling and 4 more. No documented coverage on Browser & Computer Use.

  21. 21
    R

    Voice-native customer support platform: multi-agent orchestration across voice, email, chat, and WhatsApp in 11 languages that plugs into existing Zendesk, Intercom, HubSpot, and telephony via API or SIP, with per-channel model routing, eval suites, and regression testing. Madrid-based, EUR 3.3M raised; Tuio insurance production deployment.

  22. 22
    R

    Regal is a voice first AI agent platform for contact centers, strong at outbound, pairing a smart dialer with event driven journeys and a unified profile of every customer.

    Full coverage on Triggers & Channel Coverage and Observability & Auditability and 5 more. No documented coverage on Browser & Computer Use and Deployment & Data Residency.

  23. 23
    S

    India's largest voice AI for consumer sales, blending human-like voice agents trained on six hundred million-plus minutes of Indian contact center speech with vetted human telecallers, connected across call, WhatsApp, SMS, and in-app journeys.

  24. 24
    S

    Synthflow is a well funded no code voice agent platform with a visual flow builder, bring your own model keys, a testing center, and white label options for agencies.

    Full coverage on Security, Identity & Governance and Deployment & Data Residency and 4 more. No documented coverage on Browser & Computer Use.

  25. 25
    F

    India's Voice AI contact centre platform deploying inbound and outbound voice agents, with a VoiceFlow builder, multi model choice, observability, VoiceWatch human in the loop, and ISO 27001.

    Full coverage on Integrations & Tool Calling and Human Oversight & Guardrails and 3 more. No documented coverage on Browser / Computer-use.

  26. 26Hippocratic AI logo

    Safety focused patient facing voice agents at $9 per agent hour, with 300 plus prebuilt agents across 25 specialties, the Polaris constellation architecture, and clinician validated certification.

  27. 27Leaping AI logo

    Leaping AI builds enterprise voice agents that automate inbound and outbound calls, notable for self improving agents, low latency speech, and a built in evaluation loop with regression testing.

    Full coverage on Testing, Debugging & Optimization and Integrations & Tool Calling and 4 more. No documented coverage on Model Flexibility & Routing and Browser & Computer Use.

  28. 28Phonic logo

    Voice AI platform built on proprietary speech-to-speech audio foundation models: build, observe, and evaluate reliable agents with ~300ms latency, an adaptive decision system instead of rigid state machines, a system of record, and cloud or on-prem deployment. Seed-stage, oriented to healthcare and insurance.

  29. 29Podium logo

    AI native communications platform for local businesses whose AI Employee, Jerry, captures and converts leads around the clock across text, phone, and web chat, booking appointments, taking payments, and following up in the business's own voice.

  30. 30Salient logo

    AI voice agents built exclusively for compliant US consumer lending: borrower-level memory, in-call payment execution with write-back to servicing systems, real-time FDCPA/CFPB/TCPA enforcement, and a self-serve Agent Studio with automated policy testing. 39M+ interactions, 60% handle-time reduction per Madrona.

  31. 31Smallest AI logo

    Full stack voice AI platform combining Atoms, a no code voice and chat agent builder handling conversations in more than twenty languages, with its own co optimized models: Lightning text to speech at roughly one hundred millisecond latency and Pulse speech to text at sixty four millisecond first transcript.

  32. 32Sully.ai logo

    Team of specialized AI employees for hospitals (Receptionist, Scribe, Coder, Nurse, Interpreter, Consultant) collaborating under one EHR connection across Epic, Cerner, MEDITECH and 50+ systems, with SOC 2 Type II and ISO 27001 attestations and a self host option.

  33. 33Thoughtly logo

    Thoughtly is a no code voice agent platform that calls, texts, and emails leads across every channel until they pick up, syncing tightly with your customer relationship management system.

    Full coverage on Prebuilt Agents, Templates & Packs and Triggers & Channel Coverage and 4 more. No documented coverage on Deployment & Data Residency and Browser & Computer Use.

  34. 34Thread logo

    AI service desk for MSPs that automates triage, dispatch, and client conversations across chat, email, and phone with Magic Agents, resolving routine tickets and prepping the rest for technicians.

  35. 35Voiceflow logo

    Collaborative platform for designing, building, and deploying AI agents across chat and voice.

    Full coverage on Workflow Orchestration and Triggers & Channel Coverage and 5 more. No documented coverage on Memory & State Persistence and Human Oversight & Guardrails and 1 more.

  36. 36Delfa logo

    AI agents that automate clinical trial patient recruitment: multilingual voice, SMS, and chat prescreening, medical history collection, and visit scheduling written into the site's CRM or CTMS, with every interaction scored across 20+ QA metrics and physician-audited. 50+ live trials; production for J&J, Medtronic, and Exscientia; $3.8M from Air Street.

  37. 37Hyro logo

    Responsible AI agents for health system patient access, powered by a self updating knowledge graph, resolving 85%+ of repetitive calls, chats, and SMS across 45+ health systems including Intermountain, Baptist Health, and Montefiore.

  38. 38LivePerson logo

    Enterprise digital customer conversation platform running about a billion interactions a month across fourteen messaging channels, with intent modelling, bot building and voice to message deflection, now a SoundHound AI company.

  39. 39Novoflow logo

    AI employees for medical clinics: a multilingual voice agent answers inbound and outbound calls and schedules directly inside any EHR using Visual AI computer-use agents that operate the EHR screen like a human, no APIs needed, even on 1990s HL7 feeds and Citrix. YC-backed; reports 5-10x first-quarter ROI from cancellation recovery.

  40. 40Outverse logo

    Governed platform for enterprise service agents that resolve complex multi-step tickets end to end across email, chat, voice and APIs, built around policy authoring, reasoning traces and safe deployment.

    Full coverage on Integrations & Tool Calling and Workflow Orchestration and 3 more. No documented coverage on Deployment & Data Residency and Browser / Computer-use.

  41. 41Phonely logo

    Phonely is an omnichannel voice AI platform handling calls across phone, SMS, and webchat, with a thousand plus voices, voice cloning, and latency near three hundred fifty milliseconds.

    Full coverage on Security, Identity & Governance and Workflow Orchestration and 3 more. No documented coverage on Browser & Computer Use and Deployment & Data Residency.

  42. 42Replicant logo

    Voice first autonomous contact center platform that resolves routine calls end to end across voice, chat, and SMS, with code based guardrails and quality assurance on every conversation.

    Full coverage on Workflow Orchestration and Triggers & Channel Coverage and 5 more. No documented coverage on Memory & State Persistence and Deployment & Data Residency and 2 more.

  43. 43
    R

    Omnichannel AI customer support platform automating chat, WhatsApp, email, tickets, social and voice, with human agents handling escalations in the same inbox.

  44. 44Speechmatics logo

    Speech to text and text to speech layer that voice agents run on, plus Flow, its own voice agent platform, with cloud, on premise, on device and VPC deployment and SOC 2 Type II certification.

  45. 45SuperDial logo

    Voice AI agents that make healthcare's outbound payer calls: navigating IVRs, waiting on hold, and talking to payer reps for benefits verification, prior auth, claims follow up, and credentialing, priced per completed call with human fallback.

  46. 46Vooma logo

    Vooma deploys six named AI agents into freight brokerage and carrier operations, quoting from the inbox, building loads in the TMS, booking appointments by email, phone or facility portal, covering loads on the boards, tracking shipments with driver calls and chasing proof of delivery, at an automation level the team sets per workflow, with a public API and an eighteen-system integration catalogue.

  47. 47careCycle logo

    AI-native voice platform for Medicare and ACA distribution: multi-agent teams pre-screen leads 24/7, warm-transfer high-intent callers to licensed agents, and run post-enrollment retention with grounded Summary of Benefits recall. SOC 2 Type 2 and HIPAA compliant, human-in-the-loop; YC-backed.

  48. 48Luma Health logo

    Operational AI platform for health systems whose Spark core orchestrates named agents (Navigator voice concierge, Document Flow, Order Management) across access, intake, engagement, and payments at 50+ health systems, with HITRUST r2 and SOC 2 Type II.

  49. 49Marr Labs logo

    Compliance-first AI voice agents (Vox) purpose-built for regulated industries: mortgage, insurance, banking, and healthcare, with TCPA, CFPB, HIPAA, and state consent enforced automatically, ~660ms latency, CRM/LOS integration, and on-prem or cloud deployment. Founded by Siri and S-Voice creators; transparent usage-based pricing from $1,000 setup plus $1,000/month.

  50. 50mdhub logo

    AI-native operating system for behavioral health clinics with named AI workers for admissions (Sarah), clinical documentation (Emma), billing (Eric), and care coordination (Laura), plus an integrated EHR, CRM, and RCM.

    Full coverage on Integrations & Tool Calling and Workflow Orchestration and 4 more. No documented coverage on Model Flexibility & Routing and APIs / SDKs / MCP Extensibility and 2 more.

  51. 51Parloa logo

    Voice first enterprise AI Agent Management Platform that lets teams design, simulate, deploy, and govern autonomous voice and chat agents across the full contact center lifecycle.

    Full coverage on Security, Identity & Governance and Integrations & Tool Calling and 4 more. No documented coverage on Deployment & Data Residency and Browser & Computer Use and 2 more.

  52. 52Spoki logo

    WhatsApp first conversational commerce and customer experience platform on the official Meta Business API, unifying AI support, sales and voice agents, broadcasts, a conversational CRM and 100+ integrations across WhatsApp, Voice, SMS, Email and RCS.

    Full coverage on Integrations & Tool Calling and Workflow Orchestration and 2 more. No documented coverage on Model Flexibility & Routing and Browser / Computer-use.

  53. 53Zo (Zocdoc) logo

    Zocdoc's named AI phone agent for healthcare: answers unlimited concurrent inbound calls 24/7 and books, reschedules, or cancels appointments directly in the EHR following practice rules, with working memory and authenticated transfers. HIPAA and SOC 2. Transparent pricing at $2 per booked appointment, no Marketplace membership required.

  54. 54Consio logo

    AI phone platform for Shopify brands: a twenty four seven inbound AI voice agent plus an outbound power dialer and SMS, with revenue attribution on every conversation.

  55. 55EliseAI logo

    The housing automation giant: specialized AI agents run leasing, maintenance, renewals, and resident engagement across voice (33 languages), text, email, and chat, synced to Yardi, RealPage, and Entrata. $250M Series E, reportedly 10% of the US apartment market, independently measured occupancy gains.

  56. 56Konvo logo

    eCommerce-native AI customer platform from a German company: build an agent on an indexed knowledge hub and prebuilt order and subscription skills, test it against a defined suite before launch, and deploy it across chat, email, WhatsApp, Instagram and voice or inside an existing helpdesk.

  57. 57Telli logo

    AI phone platform for B2C call operations: build human-like agents in a no-code studio, run smart auto-dialers, and complete real-time in-call actions like booking, payments, and warm transfers across 30+ languages, with multi-model routing and iOS call-screening navigation. YC and Cherry Ventures-backed; ~1M calls processed.

  58. 58WIZ.AI logo

    WIZ.AI builds enterprise voice AI Talkbots hyper localized for Southeast Asia, handling inbound and outbound calls across many regional languages and dialects with omnichannel reach at massive scale.

    Full coverage on Workflow Orchestration and Observability & Auditability and 1 more. No documented coverage on APIs, SDKs & MCP Extensibility and Browser & Computer Use.

  59. 59HappyRobot logo

    Vertically integrated AI workers for logistics and freight: voice agents in 15+ languages that negotiate rates and schedule appointments, plus email, SMS, chat, OCR, and a browser agent for API-less systems, all synced to TMS, ERP, and CRM. 70+ enterprises including DHL and Ryder; $44M Series B from Base10 and a16z.

  60. 60Liberate logo

    Insurance-native reasoning AI agents for P&C carriers: voice assistant Nicole plus back-office agents that quote policies, process claims, and automate FNOL end-to-end across voice, SMS, email, and WhatsApp, with a Supervisor oversight tool. $50M at a $300M valuation; hurricane claim response cut from 30 hours to 30 seconds.

  61. 61Casca logo

    AI-native loan origination system for SBA and small business lending with AI agent Sarah: 24/7 inquiry handling, a voice assistant that discusses loan files in real time, automated document collection, and 40+ KYB checks. $29M Series A from Canapi and Live Oak; used by FDIC-insured banks including Huntington.

  62. 62Cedar logo

    Patient financial platform whose Kora AI voice agent autonomously resolves billing calls 24/7, trained on Cedar's proprietary billing data, with nearly 400K calls handled at providers including Hartford HealthCare and Keck Medicine of USC.

  63. 63Hello Patient logo

    Conversational AI for the front door of healthcare: multi-agent voice, text, and chat agents that book and reschedule appointments, handle intake and billing, and re-engage patients for medical practices, confined to non-clinical workflows. HIPAA and SOC 2 Type 2 compliant; 400K+ conversations; $22.5M Series A from Scale VP.

  64. 64LoadPartner logo

    AI-powered freight platform for brokers: Track & Trace automates driver check calls over AI voice, SMS, and email, Dart is a pay-as-you-go comms API from $0.03 per message, and Truck Verify does load-level fraud detection, all over an open-source extensible TMS. Founded 2023; one of the early freight-broker AI agent startups.

  65. 65Sameday logo

    Sameday is an AI phone and sales agent purpose built for the home service trades, answering calls, running outbound campaigns, and booking jobs with deep ServiceTitan and Jobber integration.

    Full coverage on Integrations & Tool Calling and Triggers & Channel Coverage and 1 more. No documented coverage on Deployment & Data Residency and Testing, Debugging & Optimization and 2 more.

  66. 66Solda AI logo

    Autonomous AI sales reps that close telesales deals over voice and text: lead qualification, objection handling, KYC, upselling, and payment-link delivery, tuned for banks, fintechs, and e-commerce with deep CRM logging and conversion intelligence. $4M Accel-led seed; FinovateSpring 2025 Best of Show; clients include tbi bank and InDrive.

  67. 67Augie logo

    Freight-native AI teammate that owns the full order-to-cash lifecycle across phone, email, portals, and TMS: quoting, dispatch, tracking, document collection, billing, and collections. Founded by a Deliverr co-founder; $110M raised, $35B+ freight under management, in production at Penske Logistics.

  68. 68AviaryAI logo

    Outbound-first AI voice agents purpose-built for credit unions, banks, and insurers, running on a compliance-grade private LLM: collections, onboarding, loan servicing, and cross-sell calls with SOC 2, TCPA compliance, and full auditability. YC-backed, $3M seed, grew out of Cambio.

  69. 69Avoca logo

    The AI front office for home services and the category creator for trades voice: always-on agents answer every call, text, and chat in ~2 seconds, book jobs into ServiceTitan, follow up on estimates, and coach CSRs. 800+ operators, on track to book $1B in jobs in 2026; $125M+ raised at a $1B valuation.

  70. 70Deepgram logo

    Voice AI infrastructure with real time speech to text (Nova, Flux), text to speech (Aura), and a Voice Agent API that unifies listening, thinking, and speaking.

  71. 71Kastle logo

    AI voice agents purpose-built for mortgage and loan servicing: payment collection, escrow questions, borrower verification, delinquency recovery, and loan qualification across call, text, email, and webchat, with pre-trained regulatory compliance and ~7-day integration. LendingTree 2024 Innovation Challenge winner; live in large mortgage operations.

  72. 72PlayAI logo

    PlayAI, from the team behind Play.ht, pairs ultra realistic text to speech with a voice agent platform, offering hundreds of voices, voice cloning, and fully on premises deployment.

    Full coverage on Deployment & Data Residency and Security, Identity & Governance. No documented coverage on Testing, Debugging & Optimization and Browser & Computer Use and 2 more.

  73. 73Qventus logo

    AI based care operations automation for hospitals whose AI Operational Assistants predict bottlenecks and act on them across perioperative, surgical, and inpatient settings, deployed at 150+ hospitals with bidirectional real time EHR integration.

  74. 74Slang.ai logo

    Restaurant-focused voice AI phone concierge: answers calls 24/7, manages OpenTable reservations, and handles menu and info questions with branded voices and hybrid AI-plus-staff routing. Live in under 30 minutes; reports 50% more phone reservations and 96%+ guest satisfaction. Opens the hospitality vertical.

  75. 75Sonant logo

    AI voice receptionist built exclusively for P&C insurance agencies: 24/7 call answering, intent classification, FNOL capture, lead qualification, and automatic AMS write-back, with native EZLynx, Applied Epic, and HawkSoft integrations. SOC 2 Type 2 and GDPR certified; deployed in under 30 days.

  76. 76Zeeg logo

    AI voice agent with native appointment booking that answers, qualifies, and books inbound and outbound calls, with rule based lead routing and German GDPR hosting.

    Full coverage on Integrations & Tool Calling and Triggers & Channel Coverage. No documented coverage on Model Flexibility & Routing and Testing, Debugging & Optimization and 2 more.

  77. 77Cartesia logo

    Real time voice models (Sonic text to speech, Ink speech to text) and the Line voice agent platform, built on state space models for sub 100 millisecond latency.

  78. 78Equal AI logo

    AI call assistant that answers, screens, and manages incoming phone calls on your behalf.

  79. 79FleetWorks logo

    Dual-sided AI carrier reps for freight: named agents Felice and Fred vet carriers, negotiate rates, and book loads across voice, SMS, WhatsApp, and more, with a 96% phone-tree navigation rate and photo/voice fraud verification. $17M funded; won FreightWaves' AI Excellence award.

  80. 80Netic logo

    AI growth engine for home services, automotive, and consumer healthcare: Convert autonomously answers, qualifies, and books across calls, text, and web-chat into the CRM with no human handoffs, while Cultivate runs proactive upsell campaigns using signals like weather and equipment age. Backed by Greylock and Founders Fund.

  81. 81Vocode logo

    Vocode is an open source developer framework for building voice agents on any AI stack, offering Python and Node libraries, a hosted calling service, and full model flexibility.

    Full coverage on APIs, SDKs & MCP Extensibility and Deployment & Data Residency and 1 more. No documented coverage on Browser & Computer Use and Testing, Debugging & Optimization and 4 more.

  82. 82Wayfaster logo

    AI voice interview platform for recruiting: AI interviewer Steve runs automated phone screens, generates questions from the job description, and returns scorecards, transcripts, and video with anti-cheating measures. Integrates with Greenhouse, Lever, and other ATS/HRIS; used by recruiters at 400+ companies.

  83. 83Broccoli logo

    AI voice agents built for the trades, answering every call for plumbing, HVAC, and electrical contractors, booking jobs in real time into CRMs like ServiceTitan, and following up on leads around the clock.

  84. 84Goodcall logo

    Goodcall is a no code voice AI platform whose phone agents answer inbound customer calls around the clock, handling questions, booking appointments, and capturing leads for small businesses.

    No documented coverage on APIs, SDKs & MCP Extensibility and Deployment & Data Residency and 2 more.

  85. 85Numa logo

    The dealership voice AI with the largest installed base: a Voice AI Operator for complex multi turn and Spanish calls, a Smart Inbox unifying voice and text for the whole team, LiveCSI quality monitoring, and full context human handoffs. 1,000+ dealerships; Stellantis, GM, and BMW approved.

  86. 86Ribbon logo

    Voice AI recruiter that conducts natural, adaptive screening interviews with candidates around the clock, then scores and summarizes them and pushes results into your applicant tracking system.

    Full coverage on Workflow Orchestration. No documented coverage on Security, Identity & Governance and Testing, Debugging & Optimization and 3 more.

  87. 87Inntelo AI logo

    AI-native hospitality platform whose AI Concierge handles guest conversations across WhatsApp, phone, voice and chat, routing requests into built-in housekeeping, maintenance and operations workflows with a guest data platform underneath.

  88. 88Outcraft AI logo

    Autonomous revenue engine that engages leads and customers across voice, SMS, email, and WhatsApp, deciding channel and timing to drive outcomes.

    Full coverage on Integrations & Tool Calling and Workflow Orchestration and 1 more. No documented coverage on Browser / Computer-use and Human Oversight & Guardrails and 7 more.

  89. 89Trapeze logo

    AI-native Zocdoc: multilingual voice agents modeled on top call-center reps that triage patient calls and schedule appointments 24/7, integrating into existing clinic systems and live in days. Founded 2025 in New York; 140+ doctors onboarded in three months reaching 1M+ patients.

  90. 90Toma logo

    AI voice agents for car dealerships: 24/7 inbound answering, live service calendar booking, parts and sales handling, recall outreach, and SMS automation with a One Size Fits One personalized voice per store. a16z and YC backed, 100+ dealerships, $17M Series A per third party reporting.

  91. 91Voxia logo

    No code AI voice conversation platform for inbound and outbound call operations across support, lead engagement, and scheduling.

    No documented coverage on Browser / Computer-use and Testing, Debugging & Optimization and 6 more.

Recent verified changes in this category

This ranking recomputes from verified capability research rather than opinion, so it moves when the underlying evidence moves. These are the most recent sourced change log entries for the vendors ranked highest here, newest first, one per vendor.

  1. SoundHound integrations

    Medium impact

    SoundHound AI has partnered with Perplexity to integrate real-time web search capabilities into SoundHound Chat AI. The voice assistant can now respond to user questions conversationally using up-to-date knowledge retrieved directly from the web.

    September 3, 2026 · Verified · All SoundHound changes

  2. Gnani.ai agent capability

    High impact

    Gnani.ai launched Artha, a sovereign enterprise AI stack that combines its new 30-billion-parameter open-weight foundational model, Evon v3.3, with the Plexus platform for AI agents.

    August 28, 2026 · Partially Verified · All Gnani.ai changes

  3. ElevenLabs Conversational AI mcp / tool calling / api

    High impact

    ElevenLabs released an MCP (Model Context Protocol) server for its platform. This update provides a standardized framework for conversational agents to interface with external data sources and enterprise tools.

    August 22, 2026 · Partially Verified · All ElevenLabs Conversational AI changes

  4. Giga agent capability

    High impact

    Giga launched real-time synthetic voice detection to screen live inbound calls for AI-generated voices. The system dynamically analyzes conversations to flag machine speakers, leveraging training pipelines optimized for telephony conditions and adversarial robustness.

    August 13, 2026 · Verified · All Giga changes

  5. Five9 workflow orchestration

    High impact

    Five9 integrated its Agentic Quality Management (AQM) directly with Five9 Intelligent CX Routing. The system evaluates 100% of interactions to dynamically update agent proficiency scores, which the routing engine then uses to match customers with the most capable agent in near real-time.

    August 11, 2026 · Verified · All Five9 changes

Full change log · updated weekly across the whole index

How this ranking works. Each vendor's Agentic Index coverage score is the sum of its verified feature scores across the 14 buyer facing capabilities in the Agentic Index taxonomy, researched from public sources. Full support counts 1.0, partial support counts 0.5, and ties are broken alphabetically. A low score means less documented coverage in public materials, not a definitive absence of capability. The buyer need block above is computed from the same scores, taking the subset of criteria each need depends on. No vendor pays for placement.

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