BIK

BIK, from the team behind Manifest AI, calls itself the first agentic AI CRM for eCommerce, consolidating a brand's marketing and support stack under one dashboard so merchants can spin up AI commerce agents instead of stitching together twenty plugins or hiring more people. It ships more than 500 prebuilt AI commerce agents out of the box, from a size guide agent that handles refund prone sizing questions to an Instagram DM agent that shortlists influencers, and an Agent Studio builder where a brand defines an agent's goal, success criteria and instructions to create its own. Agents deploy across WhatsApp, Instagram, a website chatbot, Facebook Messenger, SMS and email, and plug deeply into Shopify with two way conversational messaging on revenue generating flows such as abandoned cart recovery, upsell, cross sell, welcome and web store event triggers, plus Instagram comment to DM and end to end purchase, AI product recommendations, and gamification like spin the wheel, back in stock and price drop alerts. A customer service suite unifies an inbox across Messenger, Instagram, WhatsApp, SMS and email for AI and human agents together, backed by a workflow builder, team and agent configuration, analytics and export, and delivery intelligence through spam protection, limiters and reattempt modules. Built on the principle that the brand owns its data, BIK is used by more than 100 eCommerce brands and is available through the Shopify App Store with dedicated growth strategy support during onboarding.