Numa

Numa is an AI platform for automotive dealerships whose Voice AI Operator runs customer conversations across voice, text, and messaging: complex multi turn calls with topic changes, Spanish language support for bilingual markets, live service calendar booking, and follow up texts, with escalations that hand humans the full conversation transcript and customer context so callers never repeat themselves. Its Smart Inbox, introduced as the first voice AI with one, gives dealerships a single place to see and collaborate on every customer conversation, while LiveCSI monitors communication quality and satisfaction in real time and a mobile app puts the same inbox and AI capabilities in the hands of service advisors, BDC reps, parts staff, and managers anywhere in the dealership, eliminating missed call and delayed callback bottlenecks. Numa specializes in the hardest interactions: missed calls, upset service customers, and emotionally complex conversations. Trusted by 1,000+ dealerships across the US and Canada with Stellantis, GM, and BMW partner and approved vendor integrations. Numa publishes self favoring category rankings, which the Index treats as landscape material only.