Hyro

Hyro is an adaptive communications platform for healthcare providers and payers that deploys AI assistants across call centers, websites, mobile apps, and SMS. Instead of trained conversational flows, it ingests data from webpages, databases, and APIs into a proprietary self updating knowledge graph and layers NLU on top, enabling out of the box deployment in days with no training data. Its Triple C responsible AI framework provides Clarity (full explainability of each response's logic path), Control (restricted knowledge sources that eliminate hallucinations), and Compliance (PII and PHI redaction). Assistants resolve scheduling, refills, physician search, and FAQ calls end to end with NLU based smart routing to staff for complex cases, and Conversational Intelligence analytics surface call drivers and knowledge gaps. SOC 2 Type II controls, BAAs, role based access, audit logging, and US only data residency options are reported.