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SleekFlow

Also known as: AgentFlow, SleekFlow AI

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Customer support agentindependentVerified 2026-07-08

Omnichannel AI agent suite (AgentFlow) that sells to and supports customers across WhatsApp, Instagram, TikTok, SMS, email, and calls, with a unified inbox and commerce integrations.

SleekFlow is an omnichannel conversation suite for B2C brands, centered on AgentFlow, its platform for building and scaling AI agents across the customer lifecycle. Agents qualify leads, book appointments, resolve support issues end to end, run proactive outreach and retention campaigns, and work alongside human teams in a unified inbox spanning WhatsApp, Instagram, TikTok, Facebook, SMS, email, and voice calls.

The platform turns websites and internal documents into a managed knowledge base, shows the source behind every AI response, and learns from human feedback. Agents connect to Shopify, HubSpot, and Salesforce for real time customer data, and AgentFlow can build integrations from public API endpoints or a customer supplied swagger definition, orchestrating multi step API sequences through playbooks.

SleekFlow is headquartered in Singapore and Hong Kong with offices across Southeast Asia, the Middle East, and Brazil. The company raised a Series A led by Tiger Global in 2022, a seven million dollar extension in 2024, and a further Series A round in June 2025 per Crunchbase batch data, with Alibaba affiliated funds among its investors.

Vendor details

Canonical URL

https://sleekflow.io

Category

Customer support agent

Subcategory

Omnichannel AI agent suite for B2C engagement

Funding status

Series A; eight million dollar round led by Tiger Global (2022), seven million dollar extension led by Atinum (2024), additional Series A June 2025 per Crunchbase batch data

Company status

independent

Use cases & customers

Primary use cases

AI agents for sales conversion on chat channelsCustomer support automation across messaging appsBroadcast and retention campaignsLead capture and qualification from social channelsIn chat commerce and payments

Target customers

B2C brands in retail and ecommerceFinancial services and insurance teamsSMBs and mid market companies in APAC, MENA, and LATAM

Deployment options

SaaS

Integrations

Native Shopify, HubSpot, and Salesforce integrations; channels include WhatsApp (official Meta partner), Instagram, Facebook, TikTok, Telegram, WeChat, SMS, email (including Outlook), and VoIP calls via Twilio. AgentFlow can generate custom integrations from public APIs or swagger definitions; Stripe powers in chat payments.

In practice

An ecommerce brand deploys AgentFlow on WhatsApp and Instagram to answer product questions, recommend items from Shopify data, and send checkout links inside the chat

A services business uses AI agents to qualify inbound leads, book appointments, and hand complex cases to humans with full conversation context

A retention team runs segmented WhatsApp campaigns with restock reminders and loyalty offers, tracking revenue per campaign

Capability coverage

11.0 / 14 capabilities · 79%

Integrations & Tool CallingNative Shopify, HubSpot, and Salesforce connections give agents real time data; AgentFlow builds custom integrations from public API endpoints or customer swagger definitions and orchestrates multi API sequences. sleekflow.io/agentflow retrieved 2026-07-08. Full
Workflow OrchestrationFlow Builder automation plus playbooks that orchestrate agents calling multiple APIs in sequence, from availability lookups to booking and payment, within one conversation. sleekflow.io/agentflow and pricing page retrieved 2026-07-08. Full
Knowledge Grounding & RAGCrawls websites and internal docs into structured knowledge articles, and every AI response shows the knowledge article it referenced and the playbook step it followed. sleekflow.io/agentflow retrieved 2026-07-08. Full
Human Oversight & GuardrailsAgents work alongside humans in the inbox with suggested responses, humans flag knowledge gaps and correct misunderstandings, knowledge updates require approval, and high priority cases route to people. sleekflow.io/agentflow and homepage retrieved 2026-07-08. Full
Security, Identity & GovernanceISO 27001 certified, SOC 2 Type II audited encryption of AI inputs and outputs in transit and at rest, GDPR compliant, logical tenant isolation, and role based permissions in the inbox. sleekflow.io/agentflow and inbox pages retrieved 2026-07-08. Full
Observability & AuditabilityEvery AI response is traceable to its source article, playbook step, and intent interpretation for audit; AgentFlow analyzes conversations for patterns and surfaces AI insights, with analytics dashboards on higher tiers. sleekflow.io/agentflow and G2 pricing listing retrieved 2026-07-08. Full
Memory & State PersistenceAgentFlow markets a managed AI memory that continuously learns, remembers, and improves from interactions, with human feedback expanding memory so agents do not repeat mistakes. sleekflow.io/agentflow retrieved 2026-07-08. Full
Deployment & Data ResidencyCloud SaaS with GDPR compliance documented on official pages; a third party 2026 review cites European data hosting, but official residency options were not retrieved. sleekflow.io/agentflow and toptenaiagents.co.uk review retrieved 2026-07-08. Partial
Prebuilt Agents, Templates & PacksFAQ templates, playbooks, and lifecycle campaign patterns are documented, but a marketplace or gallery of prebuilt agents is not. sleekflow.io/agentflow and inbox pages retrieved 2026-07-08. Partial
Triggers & Channel CoverageChannel coverage spans WhatsApp, Instagram, Facebook, TikTok, Telegram, WeChat, SMS, email, and calls, with triggers from TikTok instant forms, ad click to message, comment auto replies, and behavior based automations. sleekflow.io/channels-integrations and homepage retrieved 2026-07-08. Full
Model Flexibility & Routing2025 press coverage cites GPT-4o as the underlying model for the context aware assistant; customer selectable models or routing are not documented. marketing-interactive.com SleekFlow coverage retrieved 2026-07-08. Partial
APIs, SDKs & MCP ExtensibilityPublic API access and webhooks are plan features (API access documented at five thousand calls per month on 2024 plan pages, and on the Premium AI tier per 2026 G2 listing), plus a public API changelog. sleekflow.io pricing blog and G2 listing retrieved 2026-07-08. Full
Testing, Debugging & OptimizationPerformance tracking, review of AI driven improvement suggestions, and approval workflows for knowledge and playbook refinements are documented; formal simulation or eval testing tooling is not. sleekflow.io/agentflow retrieved 2026-07-08. Partial
Browser & Computer UseNo browser or computer use capability documented on retrieved pages; agents act through APIs and messaging channels. sleekflow.io pages retrieved 2026-07-08. Unable to verify

Recent platform changes

No recent material changes tracked yet.

Pricing

About one hundred forty nine dollars per month (Pro with AI, per G2 2026 listing)

monthly active contacts, plan tier, flow enrollment credits

Public — partialHigh variable costFree tierTrial available

Included quota

Pro about two thousand monthly active contacts, Premium about twelve thousand, per G2 2026 listing; each plan includes monthly flow enrollment credits

What is public

Free tier, self serve checkout via Stripe, monthly and annual billing, monthly active contact mechanics, auto scaling behavior, and flow enrollment credit system are all publicly documented in the help center and pricing page.

Billing mechanics

Subscription tier plus monthly active contact volume. Contacts count when engaged in a billing month, including emoji reactions. Twenty percent usage buffer before auto scaling upgrades the tier. Flow enrollment credits meter automation usage separately with prorated refunds on downgrade.

Cost watchouts

Auto scaling upgrades the subscription tier automatically and the new tier becomes the default; WhatsApp template message fees from Meta are separate; hosted email numbers and certain integrations have historically been add ons.

Variable cost rationale

Three stacked variable dimensions: monthly active contacts with default on auto scaling that upgrades the tier automatically, flow enrollment credits with their own auto scaling, and WhatsApp template fees passed through from Meta per message. Successful campaigns directly raise the bill.

Additional watchouts

Auto scaling defaults to on for both contacts and flow enrollments, so bills can step up without manual action; downgrading the contact tier requires contacting support.

Overage / add-ons

Auto scaling is enabled by default: exceeding the monthly active contact limit automatically upgrades the workspace to the next tier after a twenty percent buffer; messaging pauses at one hundred percent if auto scaling is off

Sales call required

Mixed (some tiers require a call)

Free / trial

Free plan capped at fifty monthly active contacts and three users; free trial also offered

Lowest paid plan

Pro (with AI) at about one hundred forty nine dollars per month per G2 2026 listing; annual billing discounts apply

Key ambiguities

Official site does not present a simple public price table in retrieved content; exact current tier prices come from third party listings and have shifted across pricing model generations (seat era versus monthly active contact era).

Missing data

Exact current official tier prices and monthly active contact tier ladder; Enterprise pricing.

Verified 2026-07-08

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