How much does QueryPal cost?

Free trial (a free plan is referenced by third party listings). Tiered subscription by usage volume and features; exact prices not public. Enterprise hosting and managed deployment are sales led.

Back to vendors

QueryPal

Q: Who is QueryPal for?

Mid market and enterprise support teams, Venture backed SaaS, Developer focused products, Teams with strict data requirements

Visit site

Customer support agentprivateVerified 2026-07-09

Agentic AI customer service platform that learns from a team's best agents and their knowledge to draft replies, deflect and resolve tickets, and analyze support, with flexible hosting.

QueryPal is an agentic AI customer service platform built around what it calls a human knowledge layer: it learns from a company's best agents, their tickets, documentation, and standard operating procedures, then answers in the team's voice rather than as a generic bot. Three products cover the workflow: Intercept drafts email replies with reported ninety percent plus agent approval, Concierge is an agentic chatbot that deflects and resolves issues end to end, and Prism analyzes tickets and sentiment. It plugs into Slack and Microsoft Teams and connects to knowledge and helpdesk systems such as Confluence, Notion, Google Drive, Jira, Zendesk, and Intercom, and can securely take actions like updating accounts. QueryPal is SOC 2 Type II and GDPR compliant and can run fully hosted, self hosted, or managed so sensitive data stays in a customer's environment. It is backed by investors including Sequoia and Lightspeed.

Vendor details

Canonical URL

https://querypal.com

Funding status

Seed

Company status

private

Use cases & customers

Primary use cases

Customer support ticket deflection and resolutionAgent assist email draftingInternal knowledge Q&A in Slack and TeamsSupport analytics and sentiment

Target customers

Mid market and enterprise support teamsVenture backed SaaSDeveloper focused productsTeams with strict data requirements

Deployment options

Cloud (fully hosted)Self hostedManaged

Integrations

Chat surfaces in Slack and Microsoft Teams; knowledge and ticketing connectors including Zendesk, Intercom, Jira, Confluence, Notion, and Google Drive; developer tool actions such as Stripe, Retool, and Linear; Python and TypeScript SDKs.

Sources & related URLs

Research sources

https://querypal.com/ https://aiagentstore.ai/ai-companies/the-10-best-agentic-ai-customer-service-companies https://declom.com/querypal/

Capability coverage

9.0 / 14 capabilities · 64%

Integrations & Tool CallingSlack, Teams, Zendesk, Intercom, Jira, Confluence, Drive, and Notion connectors plus action tools like Stripe, Retool, and Linear, and can update accounts (querypal.com)	Full
Workflow OrchestrationSOP based end to end resolution and support workflow automation (querypal.com, aiagentstore review)	Full
Knowledge Grounding & RAGhuman knowledge layer ingesting tickets, docs, and SOPs to answer with cited sources (querypal.com, declom review)	Full
Human Oversight & Guardrailsagent approve and edit continuous learning loop; Intercept drafts for human approval and augments rather than replaces agents (querypal.com)	Full
Security, Identity & GovernanceSOC 2 Type II and GDPR compliant, runs in the customer environment, handles PII and payment data (querypal.com)	Full
Observability & AuditabilityPrism analyzes support tickets and sentiment; agent action audit logging not detailed (querypal.com)	Partial
Memory & State Persistencelearns and adapts to a team's communication style over time; session memory not detailed (querypal.com, declom review)	Partial
Deployment & Data Residencyfully hosted, self hosted, or managed deployment so sensitive data stays in the customer's environment (querypal.com)	Full
Prebuilt Agents / Templates / Packsthree prebuilt product modules: Intercept, Concierge, and Prism (querypal.com)	Partial
Triggers & Channel CoverageSlack, Teams, email, chat, and helpdesk channels (querypal.com)	Partial
Model Flexibility & Routingno model choice or routing exposed to the user (querypal.com)	Unable to verify
APIs / SDKs / MCP ExtensibilityPython and TypeScript SDKs and an API (querypal.com)	Full
Testing, Debugging & Optimizationcontinuous learning loop improves accuracy but no eval or testing framework documented (querypal.com)	Unable to verify
Browser / Computer-useno browser or computer use capability documented (querypal.com)	Unable to verify

Recent platform changes

No recent material changes tracked yet.

View all changes for QueryPal →

Pricing

Free trial; paid tiers not publicly listed

Tiered subscription by usage volume and features; specifics not public.

Contact onlyMedium variable costTrial available

Cost watchouts

Usage volume tiers plus self hosted or managed deployment can raise cost; confirm scope with the vendor.

Variable cost rationale

Tiered pricing scales with support usage volume and enabled features, so cost grows with ticket and resolution volume; exact rates are not public.

Sales call required

Yes — required for paid access

Free / trial

Free trial (a free plan is referenced by third party listings).

Lowest paid plan

Not publicly listed.

Key ambiguities

No public pricing; tiers are usage and feature based. Third party listings describe a free plan while the vendor site emphasizes a free trial, so free tier availability is unconfirmed.

Verified 2026-07-09

Official pricing page

Data confidence: high