How much does TextYess cost?

Offers a free way to start alongside a talk to sales path; no public rate card retrieved this session. WhatsApp message volume and conversation load are the natural cost drivers.

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TextYess

Q: Who is TextYess for?

B2C and D2C e-commerce brands, Fashion, beauty, and food merchants, CX and marketing teams

Also known as: TextYess Inc

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GTM / revenue agentindependentVerified 2026-07-08

AI native conversational commerce CRM for B2C brands that sells, supports, and retains customers autonomously across on site, WhatsApp, and voice.

TextYess is an AI native CRM for B2C brands, built to sell, support, and retain customers autonomously through conversational commerce. Its AI agents run on site, on WhatsApp, and by voice in beta, turning conversations into revenue: they reply to customer queries in seconds around the clock, recommend products, recover abandoned carts, and follow up after purchase, while a unified inbox lets the brand manage every interaction across channels from pre purchase to post sale. TextYess launches conversations proactively and runs personalized WhatsApp marketing campaigns at scale, drawing on e-commerce and customer behavioral data such as purchase and browsing history to write tailored messages for each customer. It integrates with the brand's CMS and e-commerce stack and syncs orders back into the merchant system, and reports strong commerce outcomes with a large share of conversations handled autonomously and roughly one in five conversations converting to a sale.

Vendor details

Canonical URL

https://www.textyess.com

Funding status

Seed round of 2.4 million euros (September 2025), co led by VC Partners and Entourage, with Angel Invest Ventures and a group of angels including Filippo Conforti, Gianluca Cocco, Federico Sargenti, Michele Attisani, and Mattia Montepara; the Crunchbase export also lists EXOR N.V. and Club degli Investitori among backers. Founded and launched January 2024 in Milan, Italy by Riccardo Russo (formerly at Y Combinator backed Blink) and Edvaldo Gjonikaj (formerly at GrowishPay). Surpassed 1 million euros in ARR by August 2025 with over 160 clients across fashion, beauty, and food.

Company status

independent

Use cases & customers

Primary use cases

Conversational commerce and sales on WhatsAppAbandoned cart recovery and post purchase follow upAutonomous customer support for B2C brandsPersonalized WhatsApp marketing campaigns

Target customers

B2C and D2C e-commerce brandsFashion, beauty, and food merchantsCX and marketing teams

Deployment options

SaaS

Integrations

Integrates with e-commerce CMS and tech stacks, syncing orders into the merchant system and leveraging e-commerce and customer behavioral data for hyper personalization.

Sources & related URLs

Research sources

https://www.textyess.com/ https://www.finsmes.com/2025/09/textyess-raises-e2-4m-in-seed-funding.html https://www.startuphub.ai/ai-news/funding-round/2025/textyess-funding-propels-ai-conversational-commerce-to-global-stage/

Capability coverage

8.0 / 14 capabilities · 57%

Integrations & Tool CallingTextYess integrates with a brand's CMS and e-commerce tech stack, syncs orders into the merchant system, and leverages e-commerce and customer data for personalization per textyess.com and Crunchbase.	Full
Workflow OrchestrationTextYess autonomously sells, supports, and retains customers across channels, launching conversations proactively and managing every interaction from pre purchase to post sale in one unified inbox with automations like abandoned cart recovery per textyess.com.	Full
Knowledge Grounding & RAGTextYess grounds replies in the product catalog, FAQs, and site content and uses customer behavioral data such as purchase and browsing history to generate tailored messages per textyess.com and customer testimonials.	Full
Human Oversight & GuardrailsAI agents handle a large share of conversations autonomously, while a unified inbox lets the brand's team monitor and take over interactions, an inbox based oversight rather than a formal approval gate.	Partial
Security, Identity & GovernanceTextYess lists SSL by default and handles e-commerce and customer data, but no named infosec certification was retrieved this session.	Partial
Observability & AuditabilityTextYess surfaces performance metrics such as return on ad spend, conversion rate, and the share of conversations handled autonomously, plus campaign performance, a results dashboard rather than a full tracing and audit suite.	Partial
Memory & State PersistenceAs an AI native CRM, TextYess persists customer profiles and behavioral history to personalize future conversations, though an explicit agent memory architecture was not detailed this session.	Partial
Deployment & Data ResidencyDelivered as cloud SaaS; no self hosted or data residency option was retrieved this session.	Partial
Prebuilt Agents / Templates / PacksTextYess ships six core features and prebuilt automations for scenarios like abandoned cart recovery and post purchase follow up, a template and automation library rather than a self serve agent catalog.	Partial
Triggers & Channel CoverageTextYess operates across on site chat, WhatsApp, and voice in beta, launches conversations proactively, and triggers event based automations such as abandoned checkout and post purchase follow ups plus marketing campaigns at scale per textyess.com.	Full
Model Flexibility & RoutingTextYess runs AI agents internally, but no customer selectable model or model routing was documented this session.	Unable to verify
APIs / SDKs / MCP ExtensibilityTextYess integrates with e-commerce platforms and messaging channels, but a public developer API, SDK, or MCP endpoint was not documented this session.	Partial
Testing, Debugging & OptimizationTextYess tracks reply accuracy and commerce outcomes such as conversion and return on ad spend and iterates on its AI agents, a performance tracking loop rather than a formal agent evaluation framework.	Partial
Browser / Computer-useNo browser driving or computer use capability; TextYess operates through messaging channels and e-commerce integrations rather than a browser or GUI.	Unable to verify

Recent platform changes

No recent material changes tracked yet.

View all changes for TextYess →

Pricing

Start for free; paid pricing via sales

Public — partialMedium variable costFree tier

Cost watchouts

WhatsApp business messaging fees, conversation volume, and voice usage can drive real cost beyond any base tier; the paid rate card was not disclosed this session.

Variable cost rationale

Cost scales with WhatsApp messaging volume, conversation load, and voice usage; a free start exists but paid rates were not retrieved this session.

Sales call required

Mixed (some tiers require a call)

Key ambiguities

A free start is offered but paid tier prices and their limits were not retrieved this session.

Verified 2026-07-08

Official pricing page

Data confidence: high