How much does TextYess cost?

Offers a free way to start alongside a talk to sales path; no public rate card retrieved this session. WhatsApp message volume and conversation load are the natural cost drivers.

What are the best alternatives to TextYess?

Based on documented capability coverage across the Agentic Index 14 point taxonomy, the closest alternatives to TextYess among GTM and revenue agents are Relcu, Swiftly, Actively AI, Alta. Each is graded on the same public evidence, and no vendor pays for placement.

Does TextYess support MCP and tool calling?

Partial under the Agentic Index verification standard. TextYess publishes some public evidence of tool calling and API or SDK extensibility, but narrower than full Model Context Protocol (MCP) support as defined by the Agentic Index taxonomy. Evidence basis: TextYess integrates with e-commerce platforms and messaging channels, but a public developer API, SDK, or MCP endpoint was not documented this session. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Does TextYess have SOC 2, SSO and role based access control?

Partial under the Agentic Index verification standard. TextYess publishes some public evidence of security and identity controls, but narrower than the full set of SOC 2, single sign on (SSO) and role based access control (RBAC). Evidence basis: TextYess lists SSL by default and handles e-commerce and customer data, but no named infosec certification was retrieved this session. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Can TextYess be self hosted or run in a private VPC?

Partial under the Agentic Index verification standard. TextYess publishes some public evidence on deployment and data residency, but narrower than a documented self hosted or private VPC option. Evidence basis: Delivered as cloud SaaS; no self hosted or data residency option was retrieved this session. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Back to vendors

TextYess

Q: Who is TextYess for?

B2C and D2C e-commerce brands, Fashion, beauty, and food merchants, CX and marketing teams

Also known as: TextYess Inc

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GTM / revenue agentindependentVerified 2026-07-08

Entry priceStart for free; paid pricing via salesFull pricing detail

AI native conversational commerce CRM for B2C brands that sells, supports, and retains customers autonomously across on site, WhatsApp, and voice.

TextYess is an AI native CRM for B2C brands, built to sell, support, and retain customers autonomously through conversational commerce. Its AI agents run on site, on WhatsApp, and by voice in beta, turning conversations into revenue: they reply to customer queries in seconds around the clock, recommend products, recover abandoned carts, and follow up after purchase, while a unified inbox lets the brand manage every interaction across channels from pre purchase to post sale. TextYess launches conversations proactively and runs personalized WhatsApp marketing campaigns at scale, drawing on e-commerce and customer behavioral data such as purchase and browsing history to write tailored messages for each customer. It integrates with the brand's CMS and e-commerce stack and syncs orders back into the merchant system, and reports strong commerce outcomes with a large share of conversations handled autonomously and roughly one in five conversations converting to a sale.

Vendor details

Canonical URL

https://www.textyess.com

Funding status

Seed round of 2.4 million euros (September 2025), co led by VC Partners and Entourage, with Angel Invest Ventures and a group of angels including Filippo Conforti, Gianluca Cocco, Federico Sargenti, Michele Attisani, and Mattia Montepara; the Crunchbase export also lists EXOR N.V. and Club degli Investitori among backers. Founded and launched January 2024 in Milan, Italy by Riccardo Russo (formerly at Y Combinator backed Blink) and Edvaldo Gjonikaj (formerly at GrowishPay). Surpassed 1 million euros in ARR by August 2025 with over 160 clients across fashion, beauty, and food.

Company status

independent

Use cases & customers

Primary use cases

Conversational commerce and sales on WhatsAppAbandoned cart recovery and post purchase follow upAutonomous customer support for B2C brandsPersonalized WhatsApp marketing campaigns

Target customers

B2C and D2C e-commerce brandsFashion, beauty, and food merchantsCX and marketing teams

Deployment options

SaaS

Integrations

Integrates with e-commerce CMS and tech stacks, syncing orders into the merchant system and leveraging e-commerce and customer behavioral data for hyper personalization.

Sources & related URLs

Research sources

https://www.textyess.com/ https://www.finsmes.com/2025/09/textyess-raises-e2-4m-in-seed-funding.html https://www.startuphub.ai/ai-news/funding-round/2025/textyess-funding-propels-ai-conversational-commerce-to-global-stage/

Agentic Index coverage score

8.0 / 14 capabilities · 57%

Integrations & Tool CallingTextYess integrates with a brand's CMS and e-commerce tech stack, syncs orders into the merchant system, and leverages e-commerce and customer data for personalization per textyess.com and Crunchbase.	Full
Workflow OrchestrationTextYess autonomously sells, supports, and retains customers across channels, launching conversations proactively and managing every interaction from pre purchase to post sale in one unified inbox with automations like abandoned cart recovery per textyess.com.	Full
Knowledge Grounding & RAGTextYess grounds replies in the product catalog, FAQs, and site content and uses customer behavioral data such as purchase and browsing history to generate tailored messages per textyess.com and customer testimonials.	Full
Human Oversight & GuardrailsAI agents handle a large share of conversations autonomously, while a unified inbox lets the brand's team monitor and take over interactions, an inbox based oversight rather than a formal approval gate.	Partial
Security, Identity & GovernanceTextYess lists SSL by default and handles e-commerce and customer data, but no named infosec certification was retrieved this session.	Partial
Observability & AuditabilityTextYess surfaces performance metrics such as return on ad spend, conversion rate, and the share of conversations handled autonomously, plus campaign performance, a results dashboard rather than a full tracing and audit suite.	Partial
Memory & State PersistenceAs an AI native CRM, TextYess persists customer profiles and behavioral history to personalize future conversations, though an explicit agent memory architecture was not detailed this session.	Partial
Deployment & Data ResidencyDelivered as cloud SaaS; no self hosted or data residency option was retrieved this session.	Partial
Prebuilt Agents / Templates / PacksTextYess ships six core features and prebuilt automations for scenarios like abandoned cart recovery and post purchase follow up, a template and automation library rather than a self serve agent catalog.	Partial
Triggers & Channel CoverageTextYess operates across on site chat, WhatsApp, and voice in beta, launches conversations proactively, and triggers event based automations such as abandoned checkout and post purchase follow ups plus marketing campaigns at scale per textyess.com.	Full
Model Flexibility & RoutingTextYess runs AI agents internally, but no customer selectable model or model routing was documented this session.	Unable to verify
APIs / SDKs / MCP ExtensibilityTextYess integrates with e-commerce platforms and messaging channels, but a public developer API, SDK, or MCP endpoint was not documented this session.	Partial
Testing, Debugging & OptimizationTextYess tracks reply accuracy and commerce outcomes such as conversion and return on ad spend and iterates on its AI agents, a performance tracking loop rather than a formal agent evaluation framework.	Partial
Browser / Computer-useNo browser driving or computer use capability; TextYess operates through messaging channels and e-commerce integrations rather than a browser or GUI.	Unable to verify

The Agentic Index coverage score grades every vendor Full, Partial or Unable to verify against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded

Pricing

Start for free; paid pricing via sales

Free tier

Cost watchouts

WhatsApp business messaging fees, conversation volume, and voice usage can drive real cost beyond any base tier; the paid rate card was not disclosed this session.

Variable cost rationale

Cost scales with WhatsApp messaging volume, conversation load, and voice usage; a free start exists but paid rates were not retrieved this session.

Sales call required

Mixed (some tiers require a call)

Key ambiguities

A free start is offered but paid tier prices and their limits were not retrieved this session.

Agentic Index verified 2026-07-08

Official pricing page

Related vendors

Alternatives to TextYess

The closest documented capability profiles to TextYess among GTM and revenue agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.

Relcu8.5 / 14Fuller documented coverage on Memory & State Persistence
Swiftly8.0 / 14Fuller documented coverage on Memory & State Persistence
Actively AI8.5 / 14Fuller documented coverage on Observability & Auditability and Memory & State Persistence
Alta8.5 / 14Fuller documented coverage on Security, Identity & Governance and Prebuilt Agents, Templates & Packs
Cobl8.5 / 14Fuller documented coverage on Human Oversight & Guardrails and Memory & State Persistence
Dialog7.5 / 14Fuller documented coverage on APIs, SDKs & MCP ExtensibilityTextYess vs Dialog →

Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded

Compare TextYess with other vendors →Compare all GTM and revenue agents →See where TextYess ranks →

Data confidence: high

Head to head

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