How much does Callers cost?

Pricing is not published and is quoted through a demo.

What are the best alternatives to Callers?

Based on documented capability coverage across the Agentic Index 14 point taxonomy, the closest alternatives to Callers among voice agents are careCycle, Thoughtly, Zeeg, Goodcall. Each is graded on the same public evidence, and no vendor pays for placement.

Does Callers support MCP and tool calling?

Full under the Agentic Index verification standard. Callers publishes public evidence of Model Context Protocol (MCP) support, tool calling, and API or SDK extensibility for connecting agents to external tools. Evidence basis: A public API at api.callers.ai has an OpenAPI specification and authenticates with an Authorization header. It creates and configures agents, including their script graph, channels, voice, tools, knowledge bases and webhooks. It also manage. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Does Callers have SOC 2, SSO and role based access control?

Full under the Agentic Index verification standard. Callers publishes public evidence of enterprise security and identity controls, covering a compliance posture such as SOC 2 or ISO 27001, single sign on (SSO or SAML), and role based access control (RBAC). Evidence basis: Single sign on supports SAML 2.0, OAuth 2.0 and OpenID Connect with Okta, Auth0 and Azure Active Directory. Callers says it is SOC 2 and GDPR compliant but names no report type. A trust center sits at trust.callers.ai. The older voxia.ai se. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Does Callers give you tracing and observability into agent runs?

Partial under the Agentic Index verification standard. Callers publishes some public evidence of logging or observability, but narrower than full tracing and auditability across agent runs. Evidence basis: Real time dashboards cover live and past campaigns with drill downs by agent, time and segment, and the API returns calls, recordings, statuses and each call's webhook payload. Callers names no per call view of the actions the agent took. C. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Back to vendors

Callers

Q: Who is Callers for?

Customer support and sales teams, Ecommerce, hospitality, real estate, and financial services

Also known as: Voxia, voxia.ai, Amy Insight Inc, callers.ai

Visit site

Voice agentindependentVerified 2026-09-28

Entry priceNot public; demo ledFull pricing detail

Callers, formerly Voxia, builds AI agents for inbound and outbound calls, texts, email and web chat from campaign scripts, with triggers, a knowledge base, contact memory and a public API.

Callers, formerly Voxia and earlier Amy, is the product of Amy Insight Inc of Delaware; the company announced its rebrand to Callers AI in June 2025, and Voxia's documentation host now redirects to docs.callers.ai. Businesses build AI agents as campaigns for inbound and outbound calls, texts, email and a website widget.

Each campaign's script is a graph of steps with fallbacks, variables, actions and scenarios that can book a meeting, transfer the call or send a text, and a script can be generated from a short description of the use case.

Triggers add contacts from connected apps automatically, so calls start without anyone placing them, and integrations cover Salesforce, HubSpot, Google Sheets, Slack, Cal.com, Zapier and several telephony carriers, including the customer's own SIP carrier.

Agents draw on a knowledge base of uploaded files, websites and text, and a contact memory store keeps notes per contact that can be updated or cleared. Dashboards cover live and past campaigns, Split Traffic runs concurrent versions of a campaign, and agencies can manage sub accounts under a white label. A public API with an OpenAPI specification covers agents, contacts, calls, webhooks, voices and memory. Single sign on supports SAML and OpenID Connect providers, and Callers says it is SOC 2 and GDPR compliant. Pricing is not published.

Vendor details

Canonical URL

https://callers.ai

Funding status

Seed. Investors include Next Coast Ventures, Micha Breakstone, Jim Mellon, Lorne Abony, and Joey Low. One aggregator reports 18 million dollars raised, which is not corroborated by primary sources.

Company status

independent

Use cases & customers

Primary use cases

Inbound and outbound call automationCustomer support and lead engagementAppointment setting and reschedulingInformation collection and verification

Target customers

Customer support and sales teamsEcommerce, hospitality, real estate, and financial services

Integrations

Salesforce, HubSpot, Google Sheets, Slack, Cal.com and Zapier, an app center, telephony through Twilio, Telnyx, Plivo and other carriers or the customer's own SIP carrier, WhatsApp and SMS, webhooks with signature validation, and a public API with an OpenAPI specification.

In practice

Your team wants every new lead called the moment it lands in your CRM. A Callers trigger adds the contact from a connected app such as Salesforce or HubSpot to a campaign, instantly or within five minutes, and the agent places the call without anyone dialing.

Your front desk misses calls that should turn into booked meetings. An inbound Callers campaign answers the call with context from a knowledge base built from your files and website, and can schedule the meeting, text the caller or transfer to a person with a warm summary.

Your team wants to try a new script without stopping the one that works. Callers Split Traffic runs concurrent versions of the campaign against live calls, and real time dashboards cover each campaign with drill downs by agent, time and segment.

Sources & related URLs

Related / legacy domains

https://www.linkedin.com/company/voxiaai https://www.crunchbase.com/organization/amy-5b1b

Research sources

https://www.voxia.ai/ https://codexsolutionsint.com/voxia/ https://www.spotsaas.com/product/voxia https://www.myaifrontdesk.com/comparison/voxia

Agentic Index coverage score

8.0 / 14 capabilities · 57%

Integrations & Tool Calling	Full
Scenario steps let the agent schedule a meeting, transfer the call or send an SMS during a call. After the call, actions email or text leads, update CRMs and launch workflows. Integrations cover Salesforce, HubSpot, Google Sheets, Slack, Cal.com and Zapier. SourceCallers (formerly Voxia), docs.callers.ai Actions Summary and Campaign Scenariosread 2026-09-28
Workflow Orchestration	Full
An agent's script is a directed graph of script and nested script nodes joined by edges. It carries fallbacks for silence, errors, retries and unhandled input, along with tool functions, webhooks and scenarios that schedule meetings, transfer calls or send texts. Campaigns carry follow up cadences across call, chat and email. SourceCallers (formerly Voxia), docs.callers.ai Create an agent API and Campaign Scenariosread 2026-09-28
Knowledge Grounding & RAG	Full
A knowledge base holds uploaded CSV, text, Word, PDF and Excel files, scraped website pages and typed text. Agents use it as context throughout calls, and customers keep it current by adding, editing or removing entries. Callers does not say how entries are retrieved during a call. SourceCallers (formerly Voxia), docs.callers.ai Knowledge Baseread 2026-09-28
Human Oversight & Guardrails	Partial
Scenarios can transfer the call to a person, and the API plays a warm transfer summary to the receiving agent. Callers names no step where a person approves an agent action before it commits. SourceCallers (formerly Voxia), docs.callers.ai Campaign Scenarios and API referenceread 2026-09-28
Security, Identity & Governance	Full
Single sign on supports SAML 2.0, OAuth 2.0 and OpenID Connect with Okta, Auth0 and Azure Active Directory. Callers says it is SOC 2 and GDPR compliant but names no report type. A trust center sits at trust.callers.ai. The older voxia.ai security policy attributes SOC 2 to its subprocessors, and no SOC 2 report of the company's own is published. SourceCallers (formerly Voxia), docs.callers.ai Single Sign-Onread 2026-09-28
Observability & Auditability	Partial
Real time dashboards cover live and past campaigns with drill downs by agent, time and segment, and the API returns calls, recordings, statuses and each call's webhook payload. Callers names no per call view of the actions the agent took. SourceCallers (formerly Voxia), docs.callers.ai Analytics and API referenceread 2026-09-28
Memory & State Persistence	Partial
A Contact Memory store keeps memories per contact and campaign, each marked actual, outdated or deleted. API calls create, update or delete one memory, or clear all of a contact's memories. Callers does not say how memories are written or how long they last. SourceCallers (formerly Voxia), docs.callers.ai Contact Memory APIread 2026-09-28
Deployment & Data Residency	Not documented
The service is hosted, and no hosting region is published. Callers names no region choice, private deployment or way to run it in the customer's own environment. SourceCallers (formerly Voxia), docs.callers.ai privacy policy and documentation indexread 2026-09-28
Prebuilt Agents / Templates / Packs	Not documented
The customer builds each campaign by choosing inbound or outbound, naming the agent and describing the use case, and Callers then generates a script to edit. Callers names no prebuilt agents or template catalog. SourceCallers (formerly Voxia), docs.callers.ai Starting a New Campaignread 2026-09-28
Triggers & Channel Coverage	Full
Triggers add contacts to a campaign automatically when something happens in a connected app, either instantly or on a five minute schedule, so calls start without anyone placing them. Inbound campaigns answer calls that customers start. Text, email and a web widget are further channels. SourceCallers (formerly Voxia), docs.callers.ai Triggers, Starting a New Campaign and Create an agent APIread 2026-09-28
Model Flexibility & Routing	Not documented
An agent's configuration sets its voice, language and temperature, and customers can create or clone voices. No language model or voice provider is named, and no configuration field chooses among providers. SourceCallers (formerly Voxia), docs.callers.ai Create an agent APIread 2026-09-28
APIs / SDKs / MCP Extensibility	Full
A public API at api.callers.ai has an OpenAPI specification and authenticates with an Authorization header. It creates and configures agents, including their script graph, channels, voice, tools, knowledge bases and webhooks. It also manages contacts, calls and recordings, webhooks, voices, contact memory and sub organizations. SourceCallers (formerly Voxia), docs.callers.ai Create an agent API and API reference indexread 2026-09-28
Testing, Debugging & Optimization	Partial
Split Traffic runs concurrent versions of a campaign against live calls, and customers can report call issues for review. Callers does not say how the versions are compared or scored, and names no test cases or simulations. SourceCallers (formerly Voxia), docs.callers.ai changelogread 2026-09-28
Browser / Computer-use	Not documented
Agents work by phone, text, email and a web widget and act through integrations. Callers names no browser, desktop or computer control. SourceCallers (formerly Voxia), docs.callers.ai documentation indexread 2026-09-28

The Agentic Index coverage score grades every vendor Full, Partial or Not documented against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded

Pricing

Not public; demo led

Not published

Included quota

A free plan is available; paid quotas are not published.

What is public

Nothing about price is public; callers.ai/pricing returns 404.

Billing mechanics

Not published. Callers quotes through a demo; the billing unit and plan structure are not stated.

Cost watchouts

Telephony runs on Callers' carriers or the customer's own SIP carrier, so confirm whether carrier minutes are billed separately.

Variable cost rationale

Voice call operations bill on telephony and call volume, so cost scales with usage; Voxia's exact rate model is not published.

Sales call required

Mixed (some tiers require a call)

Free / trial

No free plan or trial published

Key ambiguities

No rate, billing unit or plan structure is published.

Agentic Index verified 2026-09-28

Official pricing page

Related vendors

Alternatives to Callers

The closest documented capability profiles to Callers among voice agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.

careCycle9.0 / 14Adds documented Prebuilt Agents, Templates & Packs
Thoughtly10.0 / 14Adds documented Deployment & Data Residency and Prebuilt Agents, Templates & Packs, among others
Zeeg6.0 / 14A lighter documented profile than Callers
Goodcall7.5 / 14Adds documented Prebuilt Agents, Templates & Packs
Liberate7.5 / 14Adds documented Prebuilt Agents, Templates & Packs
Regal10.5 / 14Adds documented Prebuilt Agents, Templates & Packs and Model Flexibility & Routing

Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded

Compare Callers with other vendors →Compare all voice agents →See where Callers ranks →

Data confidence: medium

Head to head

Callers vs Telli