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Marisa.Care

Also known as: Marisa, Marisa Care

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Healthcare agentindependentVerified 2026-07-08

Healthcare AI agent hub for hospitals that schedules patients conversationally, recaptures pending exams and consults over WhatsApp, and converts clinical demand into revenue.

Marisa.Care is a hub of ultra connected AI agents for hospitals that turns clinical demand into revenue while improving patient outcomes, operating across three orchestrated layers: triggers, where AI agents identify clinical gaps and risks through health assessments, prescriptions, and diagnostic findings; navigation, where agents qualify patient leads and guide personalized care journeys; and revenue, where pending care is converted into booked, paid services. In practice, a patient who calls or messages is served by conversational AI with no menu and no IVR, and the agent accesses the real schedule and resolves the request end to end. After a visit, an agent reads the medical record, identifies prescribed exams and consultations, and proactively offers scheduling over WhatsApp, so each resolved pending item recaptures revenue that would otherwise be lost, without a dedicated team. Other agents proactively confirm appointments and exams over WhatsApp with preparation guidance to reduce no shows, and lead qualification agents transform patient data into qualified leads that support cross selling and upselling of services. By closing care gaps and lifting conversion, Marisa aims to be the essential AI hub for hospitals across Latin America.

Vendor details

Canonical URL

https://marisa.care

Category

Healthcare agent

Funding status

Pre-seed stage. Founder Sérgio Ricardo Santos; based in Belo Horizonte, Minas Gerais, Brazil. Already serving reference hospitals in Brazil and Mexico and scaling across Latin America. Specific funding amount was not retrieved this session.

Company status

independent

Use cases & customers

Primary use cases

patient scheduling automationpending exam and consultation recaptureappointment confirmation and no show reductionpatient lead qualification and navigationcare gap closure and revenue conversion

Target customers

hospitalshealthcare providersclinicsLatin America health systems

Deployment options

SaaS

Integrations

Connects to the hospital's real scheduling system and electronic medical records (to detect prescribed exams and consultations) and engages patients over voice calls, messaging, and WhatsApp. Specific integration connectors were not enumerated on the retrieved pages.

Capability coverage

6.5 / 14 capabilities · 46%

Integrations & Tool CallingAgents access the hospital's real scheduling system to resolve bookings end to end, read the medical record to detect prescribed exams and consultations, and reach patients over voice calls, messaging, and WhatsApp, though specific connectors were not enumerated. Full
Workflow OrchestrationMarisa orchestrates three layers, triggers, navigation, and revenue, and runs the patient journey end to end, from identifying a pending exam through proactive scheduling, confirmation, and conversion, coordinating multiple specialized agents. Full
Knowledge Grounding & RAGAgents ground in patient clinical data, reading medical records, prescriptions, diagnostic findings, and self administered assessments to identify care gaps and risks, but no explicit retrieval augmented generation or knowledge base is documented. Partial
Human Oversight & GuardrailsAgents resolve patient scheduling and follow up largely autonomously without a dedicated team, while clinical staff act on the gaps and risks surfaced, but no formal human in the loop approval or guardrail construct is documented. Partial
Security, Identity & GovernanceHandling patient health data in Brazil and Mexico implies data protection obligations such as LGPD, but specific security or compliance certifications were not retrieved this session. Partial
Observability & AuditabilityThe platform reports measurable clinical and financial impact, including measurable incremental revenue per converted pending item and conversion tracking, but no dedicated agent action audit log is documented. Partial
Memory & State PersistenceMaintains persistent patient data and personalized care journeys, tracking pending items per patient over time, but no explicit per agent memory construct is documented. Partial
Deployment & Data ResidencyDelivered as a cloud SaaS platform. No on premise or configurable data residency options are documented on the retrieved pages. Partial
Prebuilt Agents / Templates / PacksOffers a hub of several prebuilt healthcare agents (conversational scheduling, pending exam recapture, appointment confirmation, lead qualification) plus assessment questionnaires, but not a broad user composable catalog. Partial
Triggers & Channel CoverageAgents are event driven and proactive: post visit they detect pending exams and reach out to schedule, they proactively confirm appointments and send prep guidance, and they answer inbound patient calls and messages across voice and WhatsApp. Full
Model Flexibility & RoutingNo customer selectable model or multi provider routing is documented on the retrieved pages. Unable to verify
APIs / SDKs / MCP ExtensibilityNo public API, SDK, or MCP surface for building on Marisa is documented on the retrieved pages for this early stage product. Unable to verify
Testing, Debugging & OptimizationNo agent testing, evaluation harness, or optimization tooling is documented on the retrieved pages. Unable to verify
Browser / Computer-useMarisa operates through conversational channels and system integrations. No browser automation or general computer use capability is documented. Unable to verify

Recent platform changes

No recent material changes tracked yet.

Pricing

Contact sales; no public pricing. Enterprise, sold to hospitals.

not disclosed; likely conversion or outcome linked

Contact onlyMedium variable cost

Cost watchouts

Early stage vendor; commercial terms may still be forming. If pricing is conversion or revenue linked, cost scales with patient volume and converted pending items.

Variable cost rationale

If economics are conversion or outcome linked, cost tracks patient volume and converted pending items; no public rate card, so exposure is moderate and uncertain.

Sales call required

Yes — required for paid access

Free / trial

No public free tier; hospital engagement

Lowest paid plan

Not public

Key ambiguities

No public pricing. Whether billing is per conversion, per outcome, per seat, or platform tier is not disclosed.

Verified 2026-07-08

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