How much does Marisa.Care cost?

No public pricing; enterprise sales led to hospitals. Value framing is revenue recapture per converted pending item and reduced no shows, suggesting outcome or conversion linked economics, though the exact model was not retrieved.

What are the best alternatives to Marisa.Care?

Based on documented capability coverage across the Agentic Index 14 point taxonomy, the closest alternatives to Marisa.Care among healthcare agents are Adonis, Fathom, Phluence, Qventus. Each is graded on the same public evidence, and no vendor pays for placement.

Does Marisa.Care require human approval before an agent acts?

Partial under the Agentic Index verification standard. Marisa.Care publishes some public evidence of guardrails or oversight, but narrower than a documented human approval step before an agent acts. Evidence basis: Sensitive cases go to the human team with the full context of the conversation when needed, and Marisa says more than 60% of contacts are resolved by AI without a handoff. That is escalation, and no step has a person approve an agent action. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Back to vendors

Marisa.Care

Q: Who is Marisa.Care for?

hospitals, healthcare providers, clinics, Latin America health systems

Also known as: Marisa, Marisa Care

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Healthcare agentindependentVerified 2026-09-28

Entry priceContact sales; no public pricing. Enterprise, sold to hospitals.Full pricing detail

Healthcare AI agents for hospitals in Latin America: a Call Center agent answering patients 24/7 by voice and WhatsApp, a Concierge agent that recaptures pending exams and consultations from the medical record and confirms appointments, and a Clinical Support agent for documentation.

Marisa.Care is a hub of ultra connected AI agents for hospitals that turns clinical demand into revenue while improving patient outcomes, operating across three orchestrated layers: triggers, where AI agents identify clinical gaps and risks through health assessments, prescriptions, and diagnostic findings; navigation, where agents qualify patient leads and guide personalized care journeys; and revenue, where pending care is converted into booked, paid services. In practice, a patient who calls or messages is served by conversational AI with no menu and no IVR, and the agent accesses the real schedule and resolves the request end to end.

After a visit, an agent reads the medical record, identifies prescribed exams and consultations, and proactively offers scheduling over WhatsApp, so each resolved pending item recaptures revenue that would otherwise be lost, without a dedicated team. Other agents proactively confirm appointments and exams over WhatsApp with preparation guidance to reduce no shows, and lead qualification agents transform patient data into qualified leads that support cross selling and upselling of services. By closing care gaps and lifting conversion, Marisa aims to be the essential AI hub for hospitals across Latin America.

Vendor details

Canonical URL

https://marisa.care

Funding status

Pre-seed stage. Founder Sérgio Ricardo Santos; based in Belo Horizonte, Minas Gerais, Brazil. Already serving reference hospitals in Brazil and Mexico and scaling across Latin America. Specific funding amount was not retrieved this session.

Company status

independent

Use cases & customers

Primary use cases

patient scheduling automationpending exam and consultation recaptureappointment confirmation and no show reductionpatient lead qualification and navigationcare gap closure and revenue conversion

Target customers

hospitalshealthcare providersclinicsLatin America health systems

Deployment options

SaaS

Integrations

Native integrations with hospital schedules, medical records and exam systems (no system named on the pages read); patients are served by voice calls and WhatsApp, with handover to the human team when needed.

In practice

A patient leaves a consultation with three exams prescribed and never books them. Marisa's Concierge agent reads the record, messages the patient on WhatsApp and books the exams, recovering revenue the hospital would have lost.

Your call center queue backs up every Monday. The Call Center agent answers by voice and WhatsApp around the clock, books against the real schedule and hands sensitive cases to staff with the full conversation.

No shows are eating into clinic capacity. The agent confirms each appointment on WhatsApp ahead of time, updates registration before arrival and reschedules missed visits automatically.

Sources & related URLs

Research sources

https://marisa.care/en https://www.crunchbase.com/organization/marisa-care

Agentic Index coverage score

5.0 / 14 capabilities · 36%

Integrations & Tool Calling	Full
Agents connect to the hospital's schedules, medical records and exam systems through native integration with the leading HIS systems on the market, book and confirm appointments and exams, update registration before the patient arrives, and serve patients by voice and WhatsApp. None of the integrated systems is named. SourceMarisa.Care, marisa.care/enread 2026-10-06
Workflow Orchestration	Full
Three named agents run the patient journey from inbound contact through recapturing pending exams and confirming them, with Call Center handling inbound service, Concierge the work after a visit, from scheduling prescribed exams to recovering missed visits with automatic rescheduling, and Clinical Support transcription and documentation. SourceMarisa.Care, marisa.care/enread 2026-10-06
Knowledge Grounding & RAG	Partial
Agents read the medical record and exam systems to find pending items and the schedule to book them, and the Clinical Support agent draws on the patient's clinical context for decision support during the consultation. Context is drawn for each patient, with no maintained retrieval structure documented. SourceMarisa.Care, marisa.care/enread 2026-10-06
Human Oversight & Guardrails	Partial
Sensitive cases go to the human team with the full context of the conversation when needed, and Marisa says more than 60% of contacts are resolved by AI without a handoff. That is escalation, and no step has a person approve an agent action before it commits. SourceMarisa.Care, marisa.care/enread 2026-10-06
Security, Identity & Governance	Not documented
No security certification is named, and no access controls a hospital would manage are described for the agents or for Omni, the service tool staff use. SourceMarisa.Care, marisa.care/en and suporte.marisa.careread 2026-10-06
Observability & Auditability	Not documented
Nothing records what the agents did, since no audit log or action history is described. The support center offers a reports guide for Omni and Journey, but what those reports show about the agents' actions is not described. SourceMarisa.Care, marisa.care/en and suporte.marisa.careread 2026-10-06
Memory & State Persistence	Not documented
Patient schedules and records are the hospital's business records, and the agents keep no memory of their own on top of them. SourceMarisa.Care, marisa.care/enread 2026-10-06
Deployment & Data Residency	Not documented
Where the service is hosted is not stated, and no hosting region or customer environment option appears on the site or in the support center. SourceMarisa.Care, marisa.care/en and suporte.marisa.careread 2026-10-06
Prebuilt Agents / Templates / Packs	Full
Three prebuilt agents ship with their own names and jobs, Call Center for inbound service, Concierge for recapture, confirmation and digital check in after the visit, and Clinical Support for documentation and decision support, and each does its job on its own. Rede D'Or and Oncoclínicas are among the hospital groups shown as customers. SourceMarisa.Care, marisa.care/enread 2026-10-06
Triggers & Channel Coverage	Full
Pending exams and consultations are picked up automatically from the medical record, confirmations go out proactively on WhatsApp, missed visits are recovered with automatic rescheduling, and inbound calls and messages are answered around the clock by voice and text, so the agents start work on their own. SourceMarisa.Care, marisa.care/enread 2026-10-06
Model Flexibility & Routing	Not documented
Which model runs the agents is not disclosed, and the hospital has no choice of model; the agents are described only as working in natural language by voice and text. SourceMarisa.Care, marisa.care/enread 2026-10-06
APIs / SDKs / MCP Extensibility	Not documented
There is no public API or SDK for building on the platform, and the integrations run from Marisa into the hospital's HIS, schedule and record systems. SourceMarisa.Care, marisa.care/enread 2026-10-06
Testing, Debugging & Optimization	Not documented
No way to test or score the agents is described. The homepage reports outcomes instead, among them operational costs 30 to 50% lower without reducing service capacity and 20 to 40% fewer no shows, figures that are Marisa's own. SourceMarisa.Care, marisa.care/enread 2026-10-06
Browser / Computer-use	Not documented
The agents work through system integrations and messaging channels, voice and WhatsApp, and no browser or computer control is described. SourceMarisa.Care, marisa.care/enread 2026-10-06

The Agentic Index coverage score grades every vendor Full, Partial or Not documented against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded

Pricing

Contact sales; no public pricing. Enterprise, sold to hospitals.

not disclosed; likely conversion or outcome linked

Cost watchouts

Early stage vendor; commercial terms may still be forming. If pricing is conversion or revenue linked, cost scales with patient volume and converted pending items.

Variable cost rationale

If economics are conversion or outcome linked, cost tracks patient volume and converted pending items; no public rate card, so exposure is moderate and uncertain.

Sales call required

Yes, required for paid access

Free / trial

No public free tier; hospital engagement

Lowest paid plan

Not public

Key ambiguities

No public pricing. Whether billing is per conversion, per outcome, per seat, or platform tier is not disclosed.

Agentic Index verified 2026-09-28

Official pricing page

Related vendors

Alternatives to Marisa.Care

The closest documented capability profiles to Marisa.Care among healthcare agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.

Adonis5.5 / 14Adds documented Security, Identity & Governance
Fathom5.0 / 14Adds documented Security, Identity & Governance
Phluence5.0 / 14Adds documented Security, Identity & Governance
Qventus5.0 / 14Adds documented Observability & Auditability
Honey Health6.5 / 14Adds documented Observability & Auditability and Browser & Computer Use
AlethianAI7.0 / 14Adds documented Security, Identity & Governance and Observability & Auditability

Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded

Compare Marisa.Care with other vendors →Compare all healthcare agents →See where Marisa.Care ranks →

Data confidence: medium