Marisa.Care
Also known as: Marisa, Marisa Care
Healthcare AI agent hub for hospitals that schedules patients conversationally, recaptures pending exams and consults over WhatsApp, and converts clinical demand into revenue.
Marisa.Care is a hub of ultra connected AI agents for hospitals that turns clinical demand into revenue while improving patient outcomes, operating across three orchestrated layers: triggers, where AI agents identify clinical gaps and risks through health assessments, prescriptions, and diagnostic findings; navigation, where agents qualify patient leads and guide personalized care journeys; and revenue, where pending care is converted into booked, paid services. In practice, a patient who calls or messages is served by conversational AI with no menu and no IVR, and the agent accesses the real schedule and resolves the request end to end. After a visit, an agent reads the medical record, identifies prescribed exams and consultations, and proactively offers scheduling over WhatsApp, so each resolved pending item recaptures revenue that would otherwise be lost, without a dedicated team. Other agents proactively confirm appointments and exams over WhatsApp with preparation guidance to reduce no shows, and lead qualification agents transform patient data into qualified leads that support cross selling and upselling of services. By closing care gaps and lifting conversion, Marisa aims to be the essential AI hub for hospitals across Latin America.
Vendor details
Canonical URL
https://marisa.care
Category
Healthcare agent
Funding status
Pre-seed stage. Founder Sérgio Ricardo Santos; based in Belo Horizonte, Minas Gerais, Brazil. Already serving reference hospitals in Brazil and Mexico and scaling across Latin America. Specific funding amount was not retrieved this session.
Company status
independent
Use cases & customers
Primary use cases
Target customers
Deployment options
Integrations
Connects to the hospital's real scheduling system and electronic medical records (to detect prescribed exams and consultations) and engages patients over voice calls, messaging, and WhatsApp. Specific integration connectors were not enumerated on the retrieved pages.
Sources & related URLs
Capability coverage
6.5 / 14 capabilities · 46%
| Integrations & Tool CallingAgents access the hospital's real scheduling system to resolve bookings end to end, read the medical record to detect prescribed exams and consultations, and reach patients over voice calls, messaging, and WhatsApp, though specific connectors were not enumerated. | Full |
|---|---|
| Workflow OrchestrationMarisa orchestrates three layers, triggers, navigation, and revenue, and runs the patient journey end to end, from identifying a pending exam through proactive scheduling, confirmation, and conversion, coordinating multiple specialized agents. | Full |
| Knowledge Grounding & RAGAgents ground in patient clinical data, reading medical records, prescriptions, diagnostic findings, and self administered assessments to identify care gaps and risks, but no explicit retrieval augmented generation or knowledge base is documented. | Partial |
| Human Oversight & GuardrailsAgents resolve patient scheduling and follow up largely autonomously without a dedicated team, while clinical staff act on the gaps and risks surfaced, but no formal human in the loop approval or guardrail construct is documented. | Partial |
| Security, Identity & GovernanceHandling patient health data in Brazil and Mexico implies data protection obligations such as LGPD, but specific security or compliance certifications were not retrieved this session. | Partial |
| Observability & AuditabilityThe platform reports measurable clinical and financial impact, including measurable incremental revenue per converted pending item and conversion tracking, but no dedicated agent action audit log is documented. | Partial |
| Memory & State PersistenceMaintains persistent patient data and personalized care journeys, tracking pending items per patient over time, but no explicit per agent memory construct is documented. | Partial |
| Deployment & Data ResidencyDelivered as a cloud SaaS platform. No on premise or configurable data residency options are documented on the retrieved pages. | Partial |
| Prebuilt Agents / Templates / PacksOffers a hub of several prebuilt healthcare agents (conversational scheduling, pending exam recapture, appointment confirmation, lead qualification) plus assessment questionnaires, but not a broad user composable catalog. | Partial |
| Triggers & Channel CoverageAgents are event driven and proactive: post visit they detect pending exams and reach out to schedule, they proactively confirm appointments and send prep guidance, and they answer inbound patient calls and messages across voice and WhatsApp. | Full |
| Model Flexibility & RoutingNo customer selectable model or multi provider routing is documented on the retrieved pages. | Unable to verify |
| APIs / SDKs / MCP ExtensibilityNo public API, SDK, or MCP surface for building on Marisa is documented on the retrieved pages for this early stage product. | Unable to verify |
| Testing, Debugging & OptimizationNo agent testing, evaluation harness, or optimization tooling is documented on the retrieved pages. | Unable to verify |
| Browser / Computer-useMarisa operates through conversational channels and system integrations. No browser automation or general computer use capability is documented. | Unable to verify |
Pricing
Contact sales; no public pricing. Enterprise, sold to hospitals.
not disclosed; likely conversion or outcome linked
Cost watchouts
Early stage vendor; commercial terms may still be forming. If pricing is conversion or revenue linked, cost scales with patient volume and converted pending items.
Variable cost rationale
If economics are conversion or outcome linked, cost tracks patient volume and converted pending items; no public rate card, so exposure is moderate and uncertain.
Sales call required
Yes — required for paid access
Free / trial
No public free tier; hospital engagement
Lowest paid plan
Not public
Key ambiguities
No public pricing. Whether billing is per conversion, per outcome, per seat, or platform tier is not disclosed.
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