How much does SquadStack.ai cost?

SquadStack bills per minute of AI conversation, with no seat or platform fees, plus a one time setup fee per use case; rates depend on language mix, call complexity and commitment and are quoted after a discovery call. Engagements run as Pilot, Scale or Strategic, each with human advisors and a dedicated customer success manager.

What are the best alternatives to SquadStack.ai?

Based on documented capability coverage across the Agentic Index 14 point taxonomy, the closest alternatives to SquadStack.ai among voice agents are Leaping AI, Kastle, Futwork, Liberate. Each is graded on the same public evidence, and no vendor pays for placement.

Can SquadStack.ai be self hosted or run in a private VPC?

Full under the Agentic Index verification standard. SquadStack.ai publishes public evidence of self hosted or private VPC deployment, along with data residency options for controlling where agent data is processed and stored. Evidence basis: All models run in India, with on premise and private cloud deployment available where sensitive workflows cannot leave the enterprise boundary. How the on premise and private cloud options are delivered and supported is not described. Squad. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Does SquadStack.ai support MCP and tool calling?

Partial under the Agentic Index verification standard. SquadStack.ai publishes some public evidence of tool calling and API or SDK extensibility, but narrower than full Model Context Protocol (MCP) support as defined by the Agentic Index taxonomy. Evidence basis: Webhooks, JSON APIs and third party connectors are listed under lead and workflow APIs, but no API reference, endpoint list or developer portal is published. SquadStack, squadstack.ai homepage and sitemap, 2026-09-28. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Does SquadStack.ai have SOC 2, SSO and role based access control?

Partial under the Agentic Index verification standard. SquadStack.ai publishes some public evidence of security and identity controls, but narrower than the full set of SOC 2, single sign on (SSO) and role based access control (RBAC). Evidence basis: ISO/IEC 27001:2022 and ISO 27701 certified and SOC 2 Type II compliant, with the ISO certificate published and a trust center at trust.squadstack.ai; the Control Tower's compliance audit trail is a record of activity. No roles, SSO or other. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

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SquadStack.ai

Q: Who is SquadStack.ai for?

Consumer brands in India running high volume calling, Brokerage, lending, banking, and insurance firms, E-commerce and quick commerce platforms, EdTech and healthcare companies

Also known as: SquadStack, Humanoid AI Agent Stack

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Voice agentindependentVerified 2026-09-28

Entry priceNot public; per minute quote after a discovery callFull pricing detail

Managed voice AI for consumer sales and support in India, pairing voice agents trained on Indian contact center calls with human advisors across call, WhatsApp, SMS and in app, billed per conversation minute.

SquadStack.ai (Squadrun Solutions Private Limited, Noida) runs voice AI programs for consumer businesses in India, mostly outbound sales and lead qualification, with loan and EMI collections, hiring and customer support beside them.

Its voice agents speak nine Indian languages, switch languages mid sentence and handle interruptions and noise, on models the company says are trained on more than 600 million minutes of real Indian sales calls.

The trust center describes the business as fully managed, outcome focused outsourcing with AI agents and skilled human agents: SquadStack's team sets up each campaign over about two weeks, runs a pilot, then scales, and every engagement includes human advisors and a dedicated customer success manager.

The stack joins lead scoring, the voice agent, omnichannel outreach across call, WhatsApp, SMS and in app, and warm transfer to a human advisor for complex calls. Conversation memory carries across sessions and channels for each lead. The platform describes itself as model agnostic, routing each conversation or turn to the best performing model, with its in house Sales LLM carrying most traffic.

It connects two ways with Salesforce, Zoho, HubSpot and Meritto, with customer data platforms such as WebEngage and CleverTap, and with Indian dialers, and it offers webhooks. The ROI Optimizer runs controlled experiments on voice, prompt, channel sequence and call timing, and a quality dashboard scores sampled calls on 23 parameters.

SquadStack states ISO 27001 and ISO 27701 certification and SOC 2 Type II compliance, runs all models in India and offers on premise and private cloud deployment. It bills per minute of AI conversation with a one time setup fee per use case, and rates are quoted after a discovery call.

Vendor details

Canonical URL

https://www.squadstack.ai

Subcategory

Voice AI for consumer sales

Funding status

Independent, headquartered in Noida, India, with its most recent listed round recorded as non-equity assistance. SquadStack positions itself as India's number one voice AI for sales, reporting more than forty lakh calls daily on a proprietary model trained on over six hundred million minutes of real Indian contact center conversations, with named deployments at IndiaMART, Upstox, Kissht, Shiprocket, and STAGE.

Company status

independent

Use cases & customers

Primary use cases

High volume outbound sales and lead qualification callsInbound customer support automation in Indian languagesCollections and payment follow-up callsInsurance renewals and banking service calls

Target customers

Consumer brands in India running high volume callingBrokerage, lending, banking, and insurance firmsE-commerce and quick commerce platformsEdTech and healthcare companies

Deployment options

Cloud

Integrations

Two way CRM integrations with Salesforce, Zoho, HubSpot and Meritto; customer data platforms WebEngage, MoEngage, CleverTap and Netcore; dialers and telephony from Exotel, Knowlarity, Ozonetel and Gupshup; data exports to BigQuery, Redshift and S3; and webhooks. Warm transfer hands complex calls to human advisors, and models run in India with on premise and private cloud options.

In practice

A brokerage needs to activate millions of leads without an army of callers. SquadStack's voice AI processed more than two crore leads for Upstox and lifted activation rates by forty percent at lower cost.

An OTT platform drowns in payment and refund support calls. SquadStack's voicebot contained fifty five percent of volume end to end at STAGE, with eighty six percent positive CSAT and seventy percent lower cost.

A lender's collections team struggles with sensitive follow-ups at scale. SquadStack automates payment reminders and recovery conversations in local languages and hands complex cases to trained human agents.

Sources & related URLs

Related / legacy domains

https://www.squadstack.com

Research sources

https://www.squadstack.ai/ https://www.squadstack.ai/voicebot/ai-voice-agent-for-sales-automation https://grokipedia.com/page/SquadStack_AI_voicebot https://crozdesk.com/software/squadstack

Agentic Index coverage score

8.5 / 14 capabilities · 61%

Integrations & Tool Calling	Full
Two way CRM integrations with Salesforce, Zoho, HubSpot and Meritto, customer data platforms (WebEngage, MoEngage, CleverTap, Netcore), dialers (Exotel, Knowlarity, Ozonetel, Gupshup) and data stores (BigQuery, Redshift, S3), plus webhooks, so call outcomes are written back to the buyer's systems. SourceSquadStack, squadstack.ai homepageread 2026-09-28
Workflow Orchestration	Full
Campaigns run as multi step journeys across call, WhatsApp, SMS and in app, sequenced by lead priority and timing, with voice AI agents and human advisors in one flow and warm transfers between them. The journeys are set up by SquadStack's team rather than in a builder the buyer operates. SourceSquadStack, squadstack.ai homepage and Humanoid AI Agent Stack pageread 2026-09-28
Knowledge Grounding & RAG	Not documented
No knowledge base or retrieval over the buyer's own documents is described; the agent draws on SquadStack's consumer graph and models trained on its own call data, which is the vendor's data rather than the customer's knowledge, and it carries per lead context across calls. SourceSquadStack, squadstack.ai Conversational Superintelligence page and homepageread 2026-09-28
Human Oversight & Guardrails	Partial
Complex conversations warm transfer to a human advisor by design, locked compliance sections keep scripts from drifting, and a human layer audits sampled calls after the fact; no step where a person approves an agent action before it commits is documented. SourceSquadStack, squadstack.ai homepage and Humanoid AI Agent Stack pageread 2026-09-28
Security, Identity & Governance	Partial
ISO/IEC 27001:2022 and ISO 27701 certified and SOC 2 Type II compliant, with the ISO certificate published and a trust center at trust.squadstack.ai; the Control Tower's compliance audit trail is a record of activity. No roles, SSO or other access controls are described, and the SOC 2 report, unlike the ISO certificate, is not published. SourceSquadStack, squadstack.ai homepage and trust.squadstack.airead 2026-09-28
Observability & Auditability	Partial
A call quality dashboard shows scores on 23 audit parameters for sampled calls, with filters by lead source, duration, disposition and transcript, beside conversion and drop off analytics and a compliance audit trail. No per call view of the actions the agent took in connected systems is documented. SourceSquadStack, squadstack.ai Call Quality Analysis page and homepageread 2026-09-28
Memory & State Persistence	Partial
Conversation memory is persistent across sessions and channels for each lead, so leads never repeat themselves; the scope is per lead, but no stated lifetime or delete path for that memory is documented. SourceSquadStack, squadstack.ai homepageread 2026-09-28
Deployment & Data Residency	Full
All models run in India, with on premise and private cloud deployment available where sensitive workflows cannot leave the enterprise boundary. How the on premise and private cloud options are delivered and supported is not described. SourceSquadStack, squadstack.ai homepageread 2026-09-28
Prebuilt Agents, Templates & Packs	Partial
Use case solutions for sales, hiring, loan and EMI collections and customer support, and industry pages for lending, insurance, brokerage and eight other sectors, are delivered as campaigns SquadStack configures for each buyer. No named prebuilt agents or templates a customer adopts are published. SourceSquadStack, squadstack.ai homepage and pricing pageread 2026-09-28
Triggers & Channel Coverage	Full
Leads arriving from the buyer's CRM, customer data platforms and webhooks are prioritized and called on a schedule without anyone at the buyer placing each call, across call, WhatsApp, SMS and in app, and inbound support calls are answered as well. SourceSquadStack, squadstack.ai homepageread 2026-09-28
Model Flexibility & Routing	Partial
The platform describes itself as model agnostic, evaluating models continuously and routing per conversation and per turn to whichever performs, with its in house Sales LLM carrying most production traffic; SquadStack makes the routing choice, the buyer does not, and the other models are not named. SourceSquadStack, squadstack.ai homepageread 2026-09-28
APIs, SDKs & MCP Extensibility	Partial
Webhooks, JSON APIs and third party connectors are listed under lead and workflow APIs, but no API reference, endpoint list or developer portal is published. SourceSquadStack, squadstack.ai homepage and sitemapread 2026-09-28
Testing, Debugging & Optimization	Full
The ROI Optimizer runs controlled experiments on the agent's voice, prompt, channel sequence and call timing against conversion, an optimization loop on the deployed agent. SourceSquadStack, squadstack.ai homepageread 2026-09-28
Browser & Computer Use	Not documented
The agents work by phone, WhatsApp, SMS and in app voice and reach systems through integrations; no browser, desktop or computer control is described. SourceSquadStack, squadstack.ai homepageread 2026-09-28

The Agentic Index coverage score grades every vendor Full, Partial or Not documented against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded

Pricing

Not public; per minute quote after a discovery call

Per minute of AI conversation, plus a one time setup fee per use case

What is public

The billing unit (per conversation minute), the setup fee, the three engagement tiers and what every tier includes are public; the rates are not.

Billing mechanics

Billed per minute the AI is in conversation with a lead, with no seat or platform charges, and a one time setup fee per use case. The per minute rate varies with language mix, call complexity and commitment volume. Engagement tiers: Pilot (one use case), Scale (one use case, dedicated pod, deeper CRM integration) and Strategic (several use cases, custom SLAs).

Cost watchouts

Blended AI plus human delivery means human telecaller capacity for complex calls may carry different economics than AI handled volume, and omnichannel outreach across WhatsApp and SMS can add messaging costs.

Variable cost rationale

Cost scales directly with lead and call volume across AI and human handled conversations, plus omnichannel messaging, so spend grows with campaign size and containment mix, though named case studies consistently report lower cost than fully human operations.

Additional watchouts

Confirm how AI handled and human handled call volume are each priced, what messaging channel costs apply, and whether campaign setup and configuration carry one time fees.

Sales call required

Yes, required for paid access

Free / trial

No free trial; paid pilots on one use case with a no traction guarantee

Key ambiguities

The per minute rate and setup fee amounts are not published, and how human advisor time is charged inside the per minute model is not stated.

Missing data

No published per minute rate or setup fee amount.

Agentic Index verified 2026-09-28

Official pricing page

Related vendors

Alternatives to SquadStack.ai

The closest documented capability profiles to SquadStack.ai among voice agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.

Leaping AI8.5 / 14Adds documented Knowledge Grounding & RAG
Kastle7.0 / 14Fuller documented coverage on Prebuilt Agents, Templates & Packs
Futwork7.5 / 14Adds documented Knowledge Grounding & RAGSquadStack.ai vs Futwork →
Liberate7.5 / 14Adds documented Knowledge Grounding & RAG
Phonely11.5 / 14Adds documented Knowledge Grounding & RAG
Telli8.5 / 14Adds documented Knowledge Grounding & RAG

Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded

Compare SquadStack.ai with other vendors →Compare all voice agents →See where SquadStack.ai ranks →

Data confidence: medium

Head to head

SquadStack.ai vs Futwork SquadStack.ai vs Regal