Prosper AI

Prosper AI builds healthcare voice agents that automate the phone work between a patient and their care, spanning patient access and revenue cycle management on one platform. Founded in 2023 by MIT and Harvard alumni Xavier de Gracia and Josep Mingot, the New York company raised a $30 million Series A led by Andreessen Horowitz in June 2026, following a $5 million seed nine months earlier, with Base10, Emergence Capital, and Y Combinator also backing it. Its agents now support more than 150,000 providers across over forty care organizations and touch more than seven billion dollars of patient care, with the company reporting that it wins the majority of competitive evaluations it enters.

Where most healthcare voice AI stops at scheduling, Prosper AI coordinates several agents across the full journey: booking and rescheduling appointments in the electronic health record, verifying benefits, following up on prior authorization and claims, and handling billing questions and payment collection on the call. When an electronic eligibility check falls short, the agent dials the payer directly, navigates the phone tree, waits on hold, and speaks with a live representative to pull back structured data, then writes it to the EHR without staff involvement. Customers report it handles more than half of patient conversations end to end, well above the twenty to thirty percent typical of scheduling only tools.

The platform connects through more than eighty native EHR, practice management, and clearinghouse integrations, including Epic, athenahealth, and Cerner over FHIR and HL7, and runs pretrained agents built on reusable Blueprints so common workflows deploy fast, one to two days on batch data or about three weeks with full integration. It is HIPAA compliant with a BAA, SOC 2 Type II, and a zero day data retention arrangement so protected health information is not stored or used for training, with cloud or on premise deployment. For a health system or RCM organization that needs both patient facing and payer facing phone automation with EHR write backs, Prosper AI is a strong single vendor option; teams that only need switchboard containment may find lighter tools sufficient.