mdhub
AI-native operating system for behavioral health clinics with named AI workers for admissions (Sarah), clinical documentation (Emma), billing (Eric), and care coordination (Laura), plus an integrated EHR, CRM, and RCM.
mdhub is a San Francisco company (Y Combinator, Precursor Ventures, Pioneer Fund, Rebel Fund, and Expansion Venture Capital backed) that builds the first AI-native operating system for behavioral health clinics, combining an AI workforce with an integrated EHR, CRM, and revenue cycle management in one HIPAA-compliant platform. Its named AI workers take ownership of clinic operations: Sarah, the AI admissions coordinator, answers 100 percent of inbound calls, texts, and faxes 24/7, verifies insurance in real time, and has booked more than 100,000 patients; Emma, the AI clinical assistant, generates ICD-10 and CPT-coded session notes within 30 seconds and has supported more than 3 million patient sessions; Eric, the AI billing agent, handles coding, claim scrubbing, submission, and denial management; and Laura, the AI care coordinator, manages between-visit engagement. The platform launched its fully integrated form in April 2026, partners with athenahealth through the athenaOne Marketplace, and reports clinics booking 30 percent more patients while clinicians save more than 2 hours daily. Hundreds of mid to large behavioral health clinics use the platform.
Vendor details
Canonical URL
https://www.mdhub.ai
Category
Healthcare agent
Funding status
Private, pre-seed on the source CSV (September 2024 round). Backed by Y Combinator, Precursor Ventures, Pioneer Fund, Rebel Fund, and Expansion Venture Capital. Based in San Francisco, California.
Company status
independent
Use cases & customers
Primary use cases
Target customers
Deployment options
Integrations
Integrates with major EHRs including athenahealth athenaOne via its Marketplace, supports voice, text, and fax channels, and offers a full AI-native EHR, CRM, and RCM stack for clinics that transition fully.
Sources & related URLs
Related / legacy domains
Agentic Index coverage score
8.0 / 14 capabilities · 57%
| Integrations & Tool Callingathenahealth athenaOne Marketplace integration, major EHR integrations, and voice, text, and fax channel coverage (mdhub.ai). | Full |
|---|---|
| Workflow OrchestrationAI workers and clinic staff are orchestrated across admissions, clinical, and billing with tasks moving forward automatically without handoffs (mdhub.ai). | Full |
| Knowledge Grounding & RAGAgents are preconfigured for behavioral health workflows and payer requirements and claims are checked against clinical notes; no general RAG documented (mdhub.ai). | Partial |
| Human Oversight & GuardrailsClinicians review and approve AI-generated notes and clinical oversight is maintained across workflows (mdhub.ai). | Full |
| Security, Identity & GovernanceHIPAA compliant and SOC 2 certified with enterprise-grade security (mdhub.ai). | Full |
| Observability & AuditabilityAI-powered custom analytics, automated Chart Audit for payer compliance, and operational reporting; no per-action agent trace documented (mdhub.ai/blog-posts/whats-new). | Partial |
| Memory & State PersistenceThe CRM captures every lead with automated follow-ups and patient context persists across encounters; no first-class agent memory documented (mdhub.ai). | Partial |
| Deployment & Data ResidencyCloud SaaS with HIPAA-compliant hosting; no self-host or residency options documented (mdhub.ai). | Partial |
| Prebuilt Agents / Templates / PacksFour named prebuilt AI workers (Sarah, Emma, Eric, Laura) configured for behavioral health workflows before go-live (mdhub.ai). | Full |
| Triggers & Channel CoverageSarah answers every inbound call, text, and fax 24/7 and Laura proactively engages patients between visits (mdhub.ai, ycombinator.com/companies/mdhub). | Full |
| Model Flexibility & RoutingNo user-facing model choice is documented (mdhub.ai). | Unable to verify |
| APIs / SDKs / MCP ExtensibilityNo public API, SDK, or MCP is documented (mdhub.ai). | Unable to verify |
| Testing, Debugging & OptimizationNo agent testing or evaluation tooling is documented (mdhub.ai). | Unable to verify |
| Browser / Computer-useNo browser or computer use is documented (mdhub.ai). | Unable to verify |
The Agentic Index coverage score grades every vendor Full, Partial or Unable to verify against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded
Recent platform changes
mdhub released three new capabilities for its behavioral health platform: AI Analytics for custom reporting, an AI Care Coordinator named Laura for between-visit patient engagement, and an automated Chart Audit tool for compliance checks. These tools work alongside the existing AI clinical assistant to manage broader operational workflows.
Bears on: Workflow orchestration
View sourcemdhub announced it is now a vetted partner on the athenahealth Marketplace. The integration connects mdhub's AI-powered admissions, clinical documentation, and scheduling tools directly into athenaOne workflows.
Bears on: Workflow orchestration
View sourcePricing
No public pricing; book a demo for a quote, with onboarding and implementation managed end to end by mdhub.
Not published; platform and AI worker deployment for clinics.
Cost watchouts
Clinics can start with individual agents alongside an existing EHR and later transition fully, so scope and cost can grow with adoption; implementation is included but pricing per agent versus full platform is not published.
Variable cost rationale
Cost presumably scales with clinic size and the number of AI workers adopted, but no rates are published to anchor exposure.
Overage / add-ons
Not published.
Sales call required
Yes, required for paid access
Free / trial
No free tier or trial documented; a 30 minute demo is the entry point.
Lowest paid plan
Not published.
Key ambiguities
Whether pricing scales per clinician, per agent, or per clinic is not published.
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Alternatives to mdhub
The closest documented capability profiles to mdhub among healthcare agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.
- Ambience Healthcare7.0 / 14A lighter documented profile than mdhub
- Commure7.0 / 14A lighter documented profile than mdhub
- Marisa.Care6.5 / 14A lighter documented profile than mdhub
- Microsoft Dragon Copilot9.5 / 14Adds documented APIs, SDKs & MCP Extensibility and Testing, Debugging & Optimization
- Sunoh.ai8.5 / 14Adds documented APIs, SDKs & MCP Extensibility and Testing, Debugging & Optimization
- Abridge7.0 / 14Fuller documented coverage on Observability & Auditability
Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded