How much does mdhub cost?

Emma, the AI clinical assistant, publishes per clinician pricing (Lite $50 and Pro $119 a month, $42 and $99 billed annually, Enterprise on contact) with a free trial; Sarah, Eric and the full operating system are sold through a demo with no published price.

What are the best alternatives to mdhub?

Based on documented capability coverage across the Agentic Index 14 point taxonomy, the closest alternatives to mdhub among healthcare agents are Commure, Luma Health, AlethianAI, Claim Health. Each is graded on the same public evidence, and no vendor pays for placement.

Does mdhub have SOC 2, SSO and role based access control?

Full under the Agentic Index verification standard. mdhub publishes public evidence of enterprise security and identity controls, covering a compliance posture such as SOC 2 or ISO 27001, single sign on (SSO or SAML), and role based access control (RBAC). Evidence basis: Mdhub, Inc states SOC 2 Type 2 compliance and a HIPAA compliant protocol for storing and processing data, with single sign on, role based access controls and least privilege. Role based access management sits in Emma's Enterprise tier. Data. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Does mdhub require human approval before an agent acts?

Full under the Agentic Index verification standard. mdhub publishes public evidence of human approval steps and guardrails, so an agent action can be held for review before it executes. Evidence basis: Clinicians approve, edit and sign Emma's note before it is saved to the patient record, so nothing reaches the record without sign off. Sarah routes anything outside the clinic's defined workflows or clinically sensitive to staff with full. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Does mdhub give you tracing and observability into agent runs?

Partial under the Agentic Index verification standard. mdhub publishes some public evidence of logging or observability, but narrower than full tracing and auditability across agent runs. Evidence basis: Sarah hands conversations to staff with full context, and Chart Audit gives supervisors a compliance dashboard with scores for each note, failure reasons and trends for each clinician. Eric tracks denials in real time across all payers. mdh. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

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mdhub

Q: Who is mdhub for?

Behavioral health clinics, Community mental health organizations, Group practices and multi-site clinics, Psychiatry and therapy practices

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Healthcare agentindependentVerified 2026-09-29

Entry priceEmma from $50 per clinician a month (Lite; $42 billed annually); Sarah, Eric and the full platform by demoFull pricing detail

AI operating system for behavioral health clinics with named AI workers for admissions (Sarah), clinical documentation (Emma) and billing (Eric), on an integrated EHR, CRM and RCM.

mdhub builds an AI operating system for behavioral health clinics, from individual psychiatrists, therapists and PMHNPs to group practices, CCBHCs and enterprise health systems, combining named AI workers with its own behavioral health EHR, CRM and revenue cycle management. Sarah, the AI admissions coordinator, answers every call, text, fax and web form day or night, collects intake details, verifies coverage with payers, matches patients to providers and books appointments, routing anything outside the clinic's defined workflows or clinically sensitive to staff with full context.

Emma, the AI clinical assistant, pre-charts each session, writes the note as the session happens, applies CPT codes and adapts to each clinician's voice; the clinician approves, edits and signs before the note is saved, and Chart Audit scores every note against the compliance team's rules. Eric, the AI billing specialist, runs real-time eligibility checks, scrubs and submits claims, tracks denials and prepares appeals. mdhub works alongside athenahealth, Epic, AdvancedMD, Netsmart, Qualifacts and Tebra, states SOC 2 Type 2 and HIPAA compliance with single sign on and role-based access, and says more than 10,000 clinicians use it.

Vendor details

Canonical URL

https://www.mdhub.ai

Funding status

Private, with a pre-seed round in September 2024. Backed by Y Combinator, Precursor Ventures, Pioneer Fund, Rebel Fund, and Expansion Venture Capital. Based in San Francisco, California.

Company status

independent

Use cases & customers

Primary use cases

24/7 AI patient admissions and schedulingAutomated clinical documentation with codingAI-powered revenue cycle managementBetween-visit patient engagement

Target customers

Behavioral health clinicsCommunity mental health organizationsGroup practices and multi-site clinicsPsychiatry and therapy practices

Deployment options

SaaS

Integrations

Sarah connects to the clinic's phone system, web forms and messaging and checks coverage with payer systems. mdhub names athenahealth, Epic, AdvancedMD, Netsmart, Qualifacts and Tebra alongside its own EHR, CRM and RCM. No public API is published.

In practice

Your behavioral health clinic misses intake calls after hours. mdhub's Sarah answers every call, text, fax and web form, checks insurance and books the first appointment.

Therapists spend evenings on notes. Emma prepares the chart before the session, drafts the note and CPT codes during it, and the clinician reviews and signs before it is saved.

Claims sit in a backlog and denials keep climbing. Eric scrubs each claim before it goes out, tracks denials across payers and prepares the appeals.

Sources & related URLs

Related / legacy domains

https://www.ycombinator.com/companies/mdhub

Research sources

https://www.mdhub.ai/ https://www.ycombinator.com/companies/mdhub https://openminds.com/press/mdhub-launches-integrated-ai-native-platform-to-help-behavioral-health-clinics-reduce-administrative-burden-serve-more-patients/ https://www.mdhub.ai/blog-posts/whats-new

Agentic Index coverage score

7.5 / 14 capabilities · 54%

Integrations & Tool Calling	Full
Sarah connects to the clinic's phone system, web forms and messaging, checks coverage against payer systems and books appointments, working with athenahealth, Epic, Netsmart and Tebra. Emma works with Epic, AdvancedMD, Tebra, Netsmart and Qualifacts, as well as SimplePractice, Kareo, Medidata and Raven. Eric submits claims and appeals and checks eligibility in real time across all major insurers, including behavioral health carve outs, and mdhub also offers its own EHR and CRM. Sourcemdhub, mdhub.ai/products/sarah, /products/emma and /products/ericread 2026-10-05
Workflow Orchestration	Full
Three named AI workers carry work end to end on one system. Sarah takes it from intake to a booked appointment, Emma from chart prep before the session to a coded note, and Eric from eligibility to claim and appeal. mdhub calls this orchestration from end to end, with tasks moving forward automatically on one connected system that includes its own EHR, CRM and revenue cycle tools. Sourcemdhub, mdhub.airead 2026-10-05
Knowledge Grounding & RAG	Partial
Emma reads the chart and prepares each session from the patient's history and open items, and Chart Audit checks notes against rules the compliance team sets. That context is assembled from the clinic's own record for each session, and mdhub names no retrieval structure it maintains over the clinic's knowledge. Emma's chart aware assistant answers questions and drafts summaries inside the patient's record. Sourcemdhub, mdhub.ai/products/emmaread 2026-10-05
Human Oversight & Guardrails	Full
Clinicians approve, edit and sign Emma's note before it is saved to the patient record, so nothing reaches the record without sign off. Sarah routes anything outside the clinic's defined workflows or clinically sensitive to staff with full context. Clinicians review notes in mdhub's web portal before saving, and Sarah sends clinically sensitive conversations to the team at once. Sourcemdhub, mdhub.ai/products/emma and /products/sarah; mdhub.ai/use-cases/ai-medical-scribe-behavioral-healthread 2026-10-05
Security, Identity & Governance	Full
Mdhub, Inc states SOC 2 Type 2 compliance and a HIPAA compliant protocol for storing and processing data, with single sign on, role based access controls and least privilege. Role based access management sits in Emma's Enterprise tier. Data is encrypted with TLS 1.2 in transit and AES at rest, an independent firm runs a penetration test at least once a year, and Business Associate Agreements are available. Sourcemdhub, mdhub.ai/security and /products/emmaread 2026-10-05
Observability & Auditability	Partial
Sarah hands conversations to staff with full context, and Chart Audit gives supervisors a compliance dashboard with scores for each note, failure reasons and trends for each clinician. Eric tracks denials in real time across all payers. mdhub names no audit log or record per run of the actions the AI workers took. Sourcemdhub, mdhub.ai/products/sarah and /products/eric; mdhub.ai/use-cases/behavioral-health-chart-audit-softwareread 2026-10-05
Memory & State Persistence	Partial
Emma adapts to each clinician's voice and documentation preferences over use and keeps that style for each clinician. mdhub states no lifetime or delete path for it. Chart preparation draws on the clinic's record of patient history. Eric learns from every resolved denial and spots denial trends specific to each payer. Sourcemdhub, mdhub.ai/products/emma and /products/eric; mdhub.ai/use-cases/ai-medical-scribe-behavioral-healthread 2026-10-05
Deployment & Data Residency	Not documented
The service is hosted on Google Cloud, with each customer environment in a dedicated trust zone inside mdhub's cloud. No hosting region is published, and mdhub names no region choice, customer tenant or on premises option. Clinics can run mdhub's own EHR and CRM or connect the AI workers to the EHR they already use. Sourcemdhub, mdhub.ai/security and mdhub.airead 2026-10-05
Prebuilt Agents / Templates / Packs	Full
Three named prebuilt AI workers have their own product pages, Sarah for admissions, Emma for clinical documentation (also sold on its own plans) and Eric for billing. Each does a separate job. Emma comes in Lite, Pro and Enterprise plans, from $42 a month on annual billing, and mdhub's use cases span chart audit, billing, telehealth, referral management, scheduling, scribing and medication. Sourcemdhub, mdhub.ai and /products/emmaread 2026-10-05
Triggers & Channel Coverage	Full
Sarah answers every inbound call, text, fax and web form day or night, and Eric works the claims queue continuously. mdhub reports a 100% answer rate for Sarah, who can switch to Spanish in the middle of a call. Sourcemdhub, mdhub.ai/products/sarah and /products/ericread 2026-10-05
Model Flexibility & Routing	Not documented
No model provider or customer model choice is named. Emma's Pro plan includes a chart aware GPT whose provider goes unnamed. Emma captures conversations in Spanish, French, Mandarin, Japanese, German and other languages, with the output language set by the clinic. Sourcemdhub, mdhub.ai/products/emmaread 2026-10-05
APIs / SDKs / MCP Extensibility	Not documented
No API, SDK or MCP server is published. mdhub's Documentation holds guides and academy resources, not a developer reference. Connections to EHRs and payer systems are built by mdhub. Sourcemdhub, mdhub.airead 2026-10-05
Testing, Debugging & Optimization	Not documented
For agent behavior, mdhub names no evaluation harness, test cases or quality gate. Chart Audit scores each clinical note against the compliance team's rules to coach clinicians, and it does not test the AI workers themselves. mdhub reports 2 hours saved per clinician each day and 55% fewer insurance denials with Emma. Sourcemdhub, mdhub.ai/products/emma; mdhub.ai/use-cases/behavioral-health-chart-audit-softwareread 2026-10-05
Browser / Computer-use	Not documented
The AI workers act through phone, messaging, fax, EHR and payer integrations, and mdhub names no browser, desktop or computer control. Sourcemdhub, mdhub.ai and /products/sarahread 2026-10-05

The Agentic Index coverage score grades every vendor Full, Partial or Not documented against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded

Recent platform changes

2026-08-11·Agent capabilityVerified

mdhub released three new capabilities for its behavioral health platform: AI Analytics for custom reporting, an AI Care Coordinator named Laura for between-visit patient engagement, and an automated Chart Audit tool for compliance checks. These tools work alongside the existing AI clinical assistant to manage broader operational workflows.

Bears on: Workflow orchestration

View source

2026-08-11·IntegrationsVerified

mdhub announced it is now a vetted partner on the athenahealth Marketplace. The integration connects mdhub's AI-powered admissions, clinical documentation, and scheduling tools directly into athenaOne workflows.

Bears on: Workflow orchestration

View source

View all 2 changes for mdhub →Tracked since Aug 2026 · Verified from public vendor sources

Pricing

Emma from $50 per clinician a month (Lite; $42 billed annually); Sarah, Eric and the full platform by demo

Per clinician per month for Emma; not published for Sarah, Eric or the full platform.

Trial available

Cost watchouts

Emma Lite caps at 50 sessions a month per clinician; role-based access management, custom templates and advanced analytics sit in Emma's Enterprise tier; Sarah, Eric and the full platform are quoted separately after a demo.

Variable cost rationale

Emma scales per clinician with a session cap on Lite; costs for Sarah, Eric and the full platform are not published, and scaling with clinic size is an inference.

Overage / add-ons

Emma Lite caps at 50 sessions a month and Pro is unlimited; no overage rate is published.

Sales call required

Mixed (some tiers require a call)

Free / trial

Free trial on Emma's Lite and Pro plans (length not stated); no free tier.

Lowest paid plan

Emma Lite, $50 per clinician a month ($42 billed annually), up to 50 sessions a month.

Key ambiguities

Whether pricing scales per clinician, per agent, or per clinic is not published.

Agentic Index verified 2026-09-29

Official pricing page

Related vendors

Alternatives to mdhub

The closest documented capability profiles to mdhub among healthcare agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.

Commure7.0 / 14A lighter documented profile than mdhub
Luma Health7.5 / 14Adds documented Model Flexibility & Routing
AlethianAI7.0 / 14Fuller documented coverage on Observability & Auditability
Claim Health6.0 / 14A lighter documented profile than mdhub
Abridge6.5 / 14Fuller documented coverage on Observability & Auditability
Adonis5.5 / 14A lighter documented profile than mdhub

Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded

Compare mdhub with other vendors →Compare all healthcare agents →See where mdhub ranks →

Data confidence: high

Head to head

mdhub vs Freed