How much does Trapeze cost?

No published rates; onboarding through a consultation.

What are the best alternatives to Trapeze?

Based on documented capability coverage across the Agentic Index 14 point taxonomy, the closest alternatives to Trapeze among voice agents are Hello Patient, Zo (Zocdoc), Netic, Numa. Each is graded on the same public evidence, and no vendor pays for placement.

Does Trapeze give you tracing and observability into agent runs?

Partial under the Agentic Index verification standard. Trapeze publishes some public evidence of logging or observability, but narrower than full tracing and auditability across agent runs. Evidence basis: An admin portal and dashboard show gaps in patient call resolution across all calls. Whether a record or trace is kept for each call is not stated. Trapeze, ycombinator.com/launches/Nhv-trapeze-ai-scheduling-agents-for-healthcare, 2026-10-0. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

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Trapeze

Q: Who is Trapeze for?

medical practices and clinics, independent doctors and specialty groups, healthcare providers with high inbound call volume

Also known as: Trapeze Health, trapeze.health

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Voice agentindependentVerified 2026-09-28

Entry priceRequest a consultationFull pricing detail

AI voice agents for medical practices, now focused on ophthalmology. The agents answer patients' scheduling calls 24/7 with zero hold times, handling intake, insurance verification and slotting into the EHR under each doctor's scheduling rules. Backed by Y Combinator and founded by Betty Chang and Chris Chen.

Trapeze sells AI voice agents that act as a practice's scheduler, and it now offers them as 24/7 practice management for ophthalmology with zero hold times. The agents answer patients' scheduling calls, the channel the founders say carries 88% of patient appointments, and handle intake, insurance verification and slotting integrated with the practice's EHR and telephony system.

A scheduling rules engine structures each doctor's rules from PDFs, the EHR, paper and staff know how, and an admin portal and dashboard show gaps in call resolution. Trapeze publishes no security or HIPAA documentation, no hosting details and no pricing. Trapeze was founded by Betty Chang and Chris Chen and is backed by Y Combinator.

Vendor details

Canonical URL

https://www.trapeze.health

Funding status

Y Combinator backed (launch post, June 2025); founded by Betty Chang and Chris Chen

Company status

independent

Use cases & customers

Primary use cases

24/7 patient call answering and triageappointment scheduling and bookingreducing front-desk and call-center loadafter-hours clinic phone coverage

Target customers

medical practices and clinicsindependent doctors and specialty groupshealthcare providers with high inbound call volume

Deployment options

cloud platform integrating into existing clinic systems and workflows, live in days

Integrations

Trapeze integrates with the practice's EHR and telephony system for intake, insurance verification and slotting, without naming the systems. An admin portal and dashboard show gaps in call resolution.

In practice

Your ophthalmology practice's phones back up every morning and callers hang up. Trapeze answers every scheduling call around the clock with no hold time and books the visit under each doctor's rules.

New patients call with insurance questions the front desk cannot get to. Trapeze takes the intake, verifies insurance and slots the appointment in the EHR.

Each surgeon has different rules for which visits go where, kept in PDFs and in staff heads. Trapeze's rules engine turns them into rules the agent follows when booking.

Sources & related URLs

Research sources

https://hiretop.com/startup-updates/trapeze-ai-healthcare-scheduling/ https://www.startupriders.com/p/ai-voice-agents

Agentic Index coverage score

4.0 / 14 capabilities · 29%

Integrations & Tool Calling	Full
Trapeze's voice agents handle intake, insurance verification and slotting integrated with the practice's EHR and telephony system, booking appointments into the schedule, and the founders say they already help hundreds of doctors acquire and schedule more patients. The supported EHRs are not named. SourceTrapeze, ycombinator.com/launches/Nhv-trapeze-ai-scheduling-agents-for-healthcare and trapeze.healthread 2026-10-06
Workflow Orchestration	Partial
The agent runs the scheduling call from intake through insurance verification to slotting, guided by a rules engine of each doctor's scheduling rules, in a flow Trapeze sets, and the site promises automation end to end for ophthalmology practices. No branching workflow builder or routing among several agents is offered to the practice. SourceTrapeze, ycombinator.com/launches/Nhv-trapeze-ai-scheduling-agents-for-healthcare and trapeze.healthread 2026-10-06
Knowledge Grounding & RAG	Partial
A scheduling rules engine structures each doctor's rules from PDFs, EHRs, paper and staff know how for the agent to follow, so the practice's scheduling knowledge sits in one structured place, but retrieval over the practice's documents, refresh and citation are not described. SourceTrapeze, ycombinator.com/launches/Nhv-trapeze-ai-scheduling-agents-for-healthcareread 2026-10-06
Human Oversight & Guardrails	Not documented
How Trapeze's agents hand calls to staff, or how they are constrained beyond following each doctor's scheduling rules, is not stated. SourceTrapeze, ycombinator.com/launches/Nhv-trapeze-ai-scheduling-agents-for-healthcare and trapeze.healthread 2026-10-06
Security, Identity & Governance	Not documented
Practices using Trapeze handle patient data, yet its security controls and compliance posture (HIPAA, attestations, access controls) are not described, and no security page or HIPAA documentation is published. SourceTrapeze, ycombinator.com/launches/Nhv-trapeze-ai-scheduling-agents-for-healthcare and trapeze.healthread 2026-10-06
Observability & Auditability	Partial
An admin portal and dashboard show gaps in patient call resolution across all calls. Whether a record or trace is kept for each call is not stated. SourceTrapeze, ycombinator.com/launches/Nhv-trapeze-ai-scheduling-agents-for-healthcareread 2026-10-06
Memory & State Persistence	Not documented
Whether the agents keep memory of patients or calls is not stated. SourceTrapeze, ycombinator.com/launches/Nhv-trapeze-ai-scheduling-agents-for-healthcare and trapeze.healthread 2026-10-06
Deployment & Data Residency	Not documented
Where Trapeze hosts patient data, and whether any deployment choice exists, is not stated, and no privacy or security page is published. SourceTrapeze, ycombinator.com/launches/Nhv-trapeze-ai-scheduling-agents-for-healthcare and trapeze.healthread 2026-10-06
Prebuilt Agents, Templates & Packs	Partial
Trapeze deploys one scheduling agent per practice, configured from that doctor's rules, and names no set of packaged agents or templates. It now presents itself as practice management for ophthalmology. SourceTrapeze, ycombinator.com/launches/Nhv-trapeze-ai-scheduling-agents-for-healthcare and trapeze.healthread 2026-10-06
Triggers & Channel Coverage	Full
The agents answer patients' scheduling calls, the channel the founders say carries 88% of patient appointments, and trapeze.health describes 24/7 availability with zero hold times for ophthalmology practices, so patients' calls start the work without staff. SourceTrapeze, ycombinator.com/launches/Nhv-trapeze-ai-scheduling-agents-for-healthcare and trapeze.healthread 2026-10-06
Model Flexibility & Routing	Not documented
The models behind the agents are not named, and whether customers choose among them is not stated. SourceTrapeze, ycombinator.com/launches/Nhv-trapeze-ai-scheduling-agents-for-healthcare and trapeze.healthread 2026-10-06
APIs, SDKs & MCP Extensibility	Not documented
No API, SDK or MCP server is mentioned, and no developer documentation is linked from trapeze.health. SourceTrapeze, ycombinator.com/launches/Nhv-trapeze-ai-scheduling-agents-for-healthcare and trapeze.healthread 2026-10-06
Testing, Debugging & Optimization	Not documented
No testing or evaluation of the agents is described; the founders measure the problem instead, with their customers' call centers seeing abandonment rates above 20% and costs in the millions a year. SourceTrapeze, ycombinator.com/launches/Nhv-trapeze-ai-scheduling-agents-for-healthcare; trapeze.healthread 2026-10-06
Browser & Computer Use	Not documented
Whether the agents operate EHR or portal screens is not stated. The agents are described as integrated with the EHR and telephony system, without saying how they connect. SourceTrapeze, ycombinator.com/launches/Nhv-trapeze-ai-scheduling-agents-for-healthcare and trapeze.healthread 2026-10-06

The Agentic Index coverage score grades every vendor Full, Partial or Not documented against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded

Pricing

Request a consultation

No billing unit is published.

What is public

Only the sales motion is public. Onboarding runs through a consultation, and no rates or plans are published.

Variable cost rationale

No billing model is published, so nothing public says what is metered, what makes the bill grow or what limits it.

Sales call required

Yes, required for paid access

Free / trial

None published

Lowest paid plan

Not published

Agentic Index verified 2026-07-22

Official pricing page

Related vendors

Alternatives to Trapeze

The closest documented capability profiles to Trapeze among voice agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.

Hello Patient5.0 / 14Adds documented Human Oversight & Guardrails and Security, Identity & Governance
Zo (Zocdoc)5.0 / 14Adds documented Human Oversight & Guardrails and Security, Identity & GovernanceTrapeze vs Zo (Zocdoc) →
Netic5.5 / 14Adds documented Human Oversight & Guardrails and Security, Identity & Governance
Numa5.5 / 14Adds documented Human Oversight & Guardrails
Slang.ai5.5 / 14Adds documented Human Oversight & Guardrails and Security, Identity & Governance
Sonant5.5 / 14Adds documented Human Oversight & Guardrails and Security, Identity & Governance, among others

Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded

Compare Trapeze with other vendors →Compare all voice agents →See where Trapeze ranks →

Data confidence: low

Head to head

Trapeze vs Zo (Zocdoc)