How much does SuperDial cost?

Usage based, priced per completed call; no public rates.

Back to vendors

SuperDial

Q: Who is SuperDial for?

RCM teams, billing companies, provider groups

Also known as: SuperBill

Visit site

Healthcare agentindependentVerified 2026-07-22

Voice AI agents that make healthcare's outbound payer calls: navigating IVRs, waiting on hold, and talking to payer reps for benefits verification, prior auth, claims follow up, and credentialing, priced per completed call with human fallback.

SuperDial (founded 2021 as SuperBill by Stanford classmates Sam Schwager and Harrison Caruthers) builds voice AI agents that automate outbound payer phone calls for revenue cycle teams and billing companies: navigating phone trees, waiting on hold, and conducting live conversations with payer representatives for benefits verification, prior authorization, claim follow up, provider data validation, credentialing, and enrollment. Customizable per payer scripting handles each insurer's IVR, trained human analysts step in when the AI cannot complete a call, and post call data validation logs structured results to the EHR via HL7/FHIR, webhooks, or CSV. HIPAA and SOC 2 Type 2 compliant with BAAs and full per call audit logging; one RCM outsourcer cut manual calls 70 percent and cleared a 120,000 claim backlog in three weeks. Partnered with Omega Healthcare in March 2026.

Vendor details

Canonical URL

https://www.superdial.com

Funding status

$20M+ total; $15M Series A Jun 2025 (SignalFire, Slow Ventures, BoxGroup, Scrub Capital, incl. $3M venture debt)

Company status

independent

Use cases & customers

Primary use cases

benefits verification callsprior authorization status callsclaims follow upprovider credentialing and enrollmentprovider data validation

Target customers

RCM teamsbilling companiesprovider groups

Deployment options

SaaS

Integrations

Epic, eClinicalWorks, Athenahealth, and AdvancedMD via HL7/FHIR (REST API or SFTP); results returned via webhooks or CSV; Omega Healthcare partnership (Mar 2026).

Sources & related URLs

Research sources

https://www.superdial.com/ https://www.globenewswire.com/news-release/2025/06/24/3104265/0/en/SuperDial-raises-15M-to-automate-healthcare-s-endless-admin-phone-calls.html https://sacra.com/c/superdial/

Capability coverage

8.5 / 14 capabilities · 61%

Integrations & Tool CallingIntegrates with Epic, eClinicalWorks, Athenahealth, and AdvancedMD via HL7/FHIR over REST API or SFTP, with results delivered via webhooks or CSV, SuperDial reference docs 2026-07-22	Full
Workflow OrchestrationEnd to end call workflows from per payer scripting through IVR navigation, hold, live conversation, human fallback, and post call data validation into the EHR, SuperDial materials 2026-07-22	Full
Knowledge Grounding & RAGCustomizable per payer scripting encodes each insurer's IVR and question set, though as configured scripts rather than a knowledge architecture, SuperDial reference docs 2026-07-22	Partial
Human Oversight & GuardrailsTrained human analysts monitor AI performance and step in when the AI cannot complete a call, an operational human fallback layer, Sacra profile and CB Insights 2026-07-22	Full
Security, Identity & GovernanceHIPAA and SOC 2 Type 2 compliance stated first party in funding releases, with BAAs executed with all clients, SuperDial funding release 2026-07-22	Full
Observability & AuditabilityFull audit logging on every call plus post call data validation with structured results logged to the EHR, SuperDial reference docs 2026-07-22	Full
Memory & State PersistenceNo documented persistent agent memory capability, SuperDial materials 2026-07-22	Unable to verify
Deployment & Data ResidencySaaS platform with 4 to 8 week implementations; no self host or residency options documented, SuperDial reference docs 2026-07-22	Partial
Prebuilt Agents, Templates & PacksPrebuilt call workflows for benefits verification, prior authorization, claim follow up, provider data validation, credentialing, and enrollment, SuperDial materials 2026-07-22	Full
Triggers & Channel CoverageOutbound payer calling triggered via API or batch requests; phone is the sole channel and inbound patient communication is described as a future direction, Sacra profile 2026-07-22	Partial
Model Flexibility & RoutingNo customer facing model choice or routing documented, SuperDial materials 2026-07-22	Unable to verify
APIs, SDKs & MCP ExtensibilityCustomer facing REST API for launching calls with results returned via webhooks or CSV for integration with existing billing systems, Sacra profile 2026-07-22	Full
Testing, Debugging & OptimizationQA is performed by vendor analysts operationally; no customer facing testing or evaluation tooling documented, SuperDial materials 2026-07-22	Unable to verify
Browser & Computer UseNavigates payer phone IVRs rather than browser or computer interfaces, SuperDial materials 2026-07-22	Unable to verify

Pricing

Per completed call, contact sales

per completed call

Contact onlyHigh variable cost

What is public

The mechanism is public: customers pay per completed call, aligning cost with delivered outcomes. Rates are not published; independent estimates cite mid five to low six figures annually depending on volume and workflow scope.

Variable cost rationale

Pure per completed call pricing means realized cost scales one to one with payer call volume; no published rates or caps.

Overage / add-ons

Pay per completed call; costs scale directly with call volume.

Sales call required

Yes — required for paid access

Free / trial

None public

Verified 2026-07-22

Data confidence: high