How much does SuperDial cost?

Usage based, priced per completed call; no public rates.

What are the best alternatives to SuperDial?

Based on documented capability coverage across the Agentic Index 14 point taxonomy, the closest alternatives to SuperDial among healthcare agents are Candid Health, Microsoft Dragon Copilot, Sunoh.ai, Abridge. Each is graded on the same public evidence, and no vendor pays for placement.

Does SuperDial support MCP and tool calling?

Full under the Agentic Index verification standard. SuperDial publishes public evidence of Model Context Protocol (MCP) support, tool calling, and API or SDK extensibility for connecting agents to external tools. Evidence basis: Customer facing REST API for launching calls with results returned via webhooks or CSV for integration with existing billing systems, Sacra profile 2026-07-22. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Does SuperDial have SOC 2, SSO and role based access control?

Full under the Agentic Index verification standard. SuperDial publishes public evidence of enterprise security and identity controls, covering a compliance posture such as SOC 2 or ISO 27001, single sign on (SSO or SAML), and role based access control (RBAC). Evidence basis: HIPAA and SOC 2 Type 2 compliance stated first party in funding releases, with BAAs executed with all clients, SuperDial funding release 2026-07-22. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Does SuperDial give you tracing and observability into agent runs?

Full under the Agentic Index verification standard. SuperDial publishes public evidence of tracing, observability and audit logging into agent runs, so a team can see what an agent did and why. Evidence basis: Full audit logging on every call plus post call data validation with structured results logged to the EHR, SuperDial reference docs 2026-07-22. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Back to vendors

SuperDial

Q: Who is SuperDial for?

RCM teams, billing companies, provider groups

Also known as: SuperBill

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Healthcare agentindependentVerified 2026-07-22

Entry pricePer completed call, contact salesFull pricing detail

Voice AI agents that make healthcare's outbound payer calls: navigating IVRs, waiting on hold, and talking to payer reps for benefits verification, prior auth, claims follow up, and credentialing, priced per completed call with human fallback.

SuperDial (founded 2021 as SuperBill by Stanford classmates Sam Schwager and Harrison Caruthers) builds voice AI agents that automate outbound payer phone calls for revenue cycle teams and billing companies: navigating phone trees, waiting on hold, and conducting live conversations with payer representatives for benefits verification, prior authorization, claim follow up, provider data validation, credentialing, and enrollment.

Customizable per payer scripting handles each insurer's IVR, trained human analysts step in when the AI cannot complete a call, and post call data validation logs structured results to the EHR via HL7/FHIR, webhooks, or CSV. HIPAA and SOC 2 Type 2 compliant with BAAs and full per call audit logging; one RCM outsourcer cut manual calls 70 percent and cleared a 120,000 claim backlog in three weeks. Partnered with Omega Healthcare in March 2026.

Vendor details

Canonical URL

https://www.superdial.com

Funding status

$20M+ total; $15M Series A Jun 2025 (SignalFire, Slow Ventures, BoxGroup, Scrub Capital, incl. $3M venture debt)

Company status

independent

Use cases & customers

Primary use cases

benefits verification callsprior authorization status callsclaims follow upprovider credentialing and enrollmentprovider data validation

Target customers

RCM teamsbilling companiesprovider groups

Deployment options

SaaS

Integrations

Epic, eClinicalWorks, Athenahealth, and AdvancedMD via HL7/FHIR (REST API or SFTP); results returned via webhooks or CSV; Omega Healthcare partnership (Mar 2026).

Sources & related URLs

Research sources

https://www.superdial.com/ https://www.globenewswire.com/news-release/2025/06/24/3104265/0/en/SuperDial-raises-15M-to-automate-healthcare-s-endless-admin-phone-calls.html https://sacra.com/c/superdial/

Agentic Index coverage score

8.5 / 14 capabilities · 61%

Integrations & Tool Calling	Full
Integrates with Epic, eClinicalWorks, Athenahealth, and AdvancedMD via HL7/FHIR over REST API or SFTP, with results delivered via webhooks or CSV, SuperDial reference docs 2026-07-22
Workflow Orchestration	Full
End to end call workflows from per payer scripting through IVR navigation, hold, live conversation, human fallback, and post call data validation into the EHR, SuperDial materials 2026-07-22
Knowledge Grounding & RAG	Partial
Customizable per payer scripting encodes each insurer's IVR and question set, though as configured scripts rather than a knowledge architecture, SuperDial reference docs 2026-07-22
Human Oversight & Guardrails	Full
Trained human analysts monitor AI performance and step in when the AI cannot complete a call, an operational human fallback layer, Sacra profile and CB Insights 2026-07-22
Security, Identity & Governance	Full
HIPAA and SOC 2 Type 2 compliance stated first party in funding releases, with BAAs executed with all clients, SuperDial funding release 2026-07-22
Observability & Auditability	Full
Full audit logging on every call plus post call data validation with structured results logged to the EHR, SuperDial reference docs 2026-07-22
Memory & State Persistence	Unable to verify
No documented persistent agent memory capability, SuperDial materials 2026-07-22
Deployment & Data Residency	Partial
SaaS platform with 4 to 8 week implementations; no self host or residency options documented, SuperDial reference docs 2026-07-22
Prebuilt Agents, Templates & Packs	Full
Prebuilt call workflows for benefits verification, prior authorization, claim follow up, provider data validation, credentialing, and enrollment, SuperDial materials 2026-07-22
Triggers & Channel Coverage	Partial
Outbound payer calling triggered via API or batch requests; phone is the sole channel and inbound patient communication is described as a future direction, Sacra profile 2026-07-22
Model Flexibility & Routing	Unable to verify
No customer facing model choice or routing documented, SuperDial materials 2026-07-22
APIs, SDKs & MCP Extensibility	Full
Customer facing REST API for launching calls with results returned via webhooks or CSV for integration with existing billing systems, Sacra profile 2026-07-22
Testing, Debugging & Optimization	Unable to verify
QA is performed by vendor analysts operationally; no customer facing testing or evaluation tooling documented, SuperDial materials 2026-07-22
Browser & Computer Use	Unable to verify
Navigates payer phone IVRs rather than browser or computer interfaces, SuperDial materials 2026-07-22

The Agentic Index coverage score grades every vendor Full, Partial or Unable to verify against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded

Pricing

Per completed call, contact sales

per completed call

What is public

The mechanism is public: customers pay per completed call, aligning cost with delivered outcomes. Rates are not published; independent estimates cite mid five to low six figures annually depending on volume and workflow scope.

Variable cost rationale

Pure per completed call pricing means realized cost scales one to one with payer call volume; no published rates or caps.

Overage / add-ons

Pay per completed call; costs scale directly with call volume.

Sales call required

Yes, required for paid access

Free / trial

None public

Agentic Index verified 2026-07-22

Related vendors

Alternatives to SuperDial

The closest documented capability profiles to SuperDial among healthcare agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.

Candid Health9.5 / 14Adds documented Browser & Computer Use
Microsoft Dragon Copilot9.5 / 14Adds documented Memory & State Persistence and Testing, Debugging & Optimization
Sunoh.ai8.5 / 14Adds documented Memory & State Persistence and Testing, Debugging & Optimization
Abridge7.0 / 14Adds documented Memory & State Persistence
Alaffia Health9.0 / 14Adds documented Memory & State Persistence and Testing, Debugging & Optimization
Ambience Healthcare7.0 / 14Adds documented Memory & State Persistence

Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded

Compare SuperDial with other vendors →Compare all healthcare agents →See where SuperDial ranks →

Data confidence: high

Head to head

SuperDial vs Infinitus