Hippocratic AI
Also known as: Hippocratic, Polaris
Safety focused patient facing voice agents at $9 per agent hour, with 300 plus prebuilt agents across 25 specialties, the Polaris constellation architecture, and clinician validated certification.
Hippocratic AI builds patient facing voice agents rather than clinician facing scribes, and is the category leader in autonomous patient engagement. Founded in 2023 in Palo Alto by Munjal Shah with a clinical founding team, the company raised a $141 million Series B in April 2025 at a $1.64 billion valuation and a $126 million Series C in November 2025, with 2026 trackers placing its valuation near $3.5 billion. Its agents handle non diagnostic patient work that consumes nursing time: post discharge follow up, medication adherence, preoperative instructions, chronic care check ins, cancer screening outreach, and benefits navigation, conducted over voice calls and text in more than 20 languages with sub 300 millisecond latency. The company reports more than 115 million clinical patient interactions, 50 plus health system, payer, and pharma partners, and average patient satisfaction of 8.7 out of 10.
The technical core is Polaris, a safety focused constellation architecture exceeding 4.1 trillion parameters in which a primary conversation agent is backed by specialist support agents for privacy and compliance, checklists, and medication safety, any of which can end a non compliant conversation. Safety is the whole thesis: agents are deliberately barred from diagnosis and prescribing, escalate to humans when clinical judgment is required, and pass a certification pipeline of automated evaluations, simulated call testing by a network of 6,237 nurses and 308 doctors, and customer sign off. Health systems choose from more than 300 prebuilt agents across 25 specialties or build their own with a no code Agent Trainer, and an AI Agent App Store lets licensed US clinicians create and monetize agents, earning 5 percent of the base rate plus 70 percent of any premium they set.
Pricing is usage based at $9 per agent hour, billed only for active agent time, a headline rate the company markets against a US registered nurse median near $39 an hour. The economics cut both ways: running one agent around the clock costs about $6,480 a month, and usage based billing makes budgets spike with call volume. For high volume outreach that human staffing cannot cover, the model is compelling; for organizations wanting predictable line items, it takes planning.
Vendor details
Canonical URL
https://www.hippocraticai.com
Category
Healthcare agent
Subcategory
Patient engagement agents
Funding status
Independent, founded 2023 in Palo Alto by Munjal Shah and a clinical founding team. Raised a $141 million Series B in April 2025 at a $1.64 billion valuation and a $126 million Series C in November 2025, with 2026 trackers reporting valuation near $3.5 billion. Backers include General Catalyst and Andreessen Horowitz, with an Nvidia partnership for its voice inference engine. Acquired Grove AI in January 2026 to enter clinical trials.
Company status
independent
Use cases & customers
Primary use cases
Target customers
Deployment options
Integrations
Agents operate over outbound and inbound voice calls and text messages in more than 20 languages with sub 300 millisecond conversation latency. More than 300 prebuilt agents across 25 specialties, a no code Agent Trainer, and an AI Agent App Store where licensed US clinicians build, certify, and monetize agents. Deployments span 50 plus health systems, payers, and pharma partners, plus a CMS Health Tech Ecosystem integration.
In practice
Your nurses spend hours on post discharge calls that are mostly routine. Hippocratic agents run the follow ups by voice, review care plans, monitor symptoms, and escalate to humans when judgment is needed.
Your Medicare Advantage plan needs HEDIS outreach across thousands of members. Agents at $9 per hour run screening and quality measure campaigns human call centers cannot cover economically.
Compliance will not sign off on an unproven patient facing AI. Every Hippocratic agent passes automated evaluation, simulated call testing by thousands of nurses and doctors, and customer sign off before certification.
Sources & related URLs
Capability coverage
9.0 / 14 capabilities · 64%
| Integrations & Tool CallingAgents handle scheduling, outreach, and CMS ecosystem workflows, but deep EHR integration is not the product's core surface, Hippocratic docs 2026-07-06 | Partial |
|---|---|
| Workflow OrchestrationPolaris constellation architecture is the flagship: a primary conversation agent orchestrated with specialist support agents for compliance, checklists, and medication safety, plus campaign level outreach workflows, Hippocratic docs 2026-07-06 | Full |
| Knowledge Grounding & RAGModels trained on medical literature, care protocols, and regulatory documents; grounding is baked into the model rather than a customer facing knowledge surface, Hippocratic docs 2026-07-06 | Partial |
| Human Oversight & GuardrailsAgents are barred from diagnosis and prescribing, escalate to humans when clinical judgment is required, and support agents can terminate non compliant conversations, Hippocratic docs 2026-07-06 | Full |
| Security, Identity & GovernanceDedicated privacy and compliance specialist agents confirm patient identity and enforce standards; HIPAA posture across health system, payer, and pharma deployments, Hippocratic docs 2026-07-06 | Full |
| Observability & AuditabilityConversation documentation by checklist specialists and cross validation of 115 million interactions against simulated results; no customer facing audit console documented, Hippocratic docs 2026-07-06 | Partial |
| Memory & State PersistenceAgents carry care plan and patient context across follow up sequences; scoped to engagement workflows, Hippocratic docs 2026-07-06 | Partial |
| Deployment & Data ResidencyManaged SaaS with international deployments (UAE, Japan, Israel); no self host or residency options documented, Hippocratic docs 2026-07-06 | Partial |
| Prebuilt Agents, Templates & PacksMore than 300 prebuilt agents across 25 specialties plus an AI Agent App Store marketplace; the prebuilt library is a flagship differentiator, Hippocratic docs 2026-07-06 | Full |
| Triggers & Channel CoverageOutbound and inbound voice calls and text messages in more than 20 languages with sub 300 millisecond latency; channel coverage is the product, Hippocratic docs 2026-07-06 | Full |
| Model Flexibility & RoutingVertically integrated proprietary Polaris models only; deliberately no third party model choice, Hippocratic docs 2026-07-06 | Unable to verify |
| APIs, SDKs & MCP ExtensibilityNo code Agent Trainer and the clinician creator App Store extend the platform; no developer API or SDK documented, Hippocratic docs 2026-07-06 | Partial |
| Testing, Debugging & OptimizationThree step certification with automated evaluations, simulated call safety testing by 6,237 nurses and 308 doctors, and customer sign off on every agent; the most rigorous documented evaluation pipeline in the lane, Hippocratic docs 2026-07-06 | Full |
| Browser & Computer UseAgents operate over voice and text channels, not browser or computer control, Hippocratic docs 2026-07-06 | Unable to verify |
Recent platform changes
No recent material changes tracked yet.
Pricing
$9 per agent hour, usage based; custom enterprise contracts
usage (agent hours)
Included quota
Pay only for active agent time at the published $9 hourly base rate. Health systems select from 300 plus prebuilt agents or build custom ones; premium priced agents from the App Store can carry clinician set markups above the base rate.
What is public
The $9 per agent hour base rate is published and widely marketed by the company itself; enterprise contract structures and premium agent markups are not public.
Billing mechanics
Usage based B2B pricing at $9 per active agent hour rather than seats or licenses, under custom enterprise contracts with health systems, payers, and pharma. Clinician creators earn 5 percent of the base rate plus 70 percent of premium markup, capped at $5,000 per agent.
Cost watchouts
Usage based billing makes budgets spike with call volume: a busy season means a bigger bill, and running an agent around the clock costs about $6,480 a month. Deployment scoping, safety certification, and integration work run through enterprise contracts on top of the hourly rate.
Variable cost rationale
Pure usage metering by agent hour with no cap or floor: monthly cost is a direct function of deployed hours and call volume, so demand spikes translate straight into bill spikes.
Additional watchouts
The $9 headline is real but the unit is agent hours, not seats: continuous coverage compounds to thousands per month per agent, and volume spikes hit the bill directly. Budget from modeled call volume, not the hourly sticker.
Overage / add-ons
Pure usage metering by agent hour; costs scale directly with deployed agent time and call volume, with no cap or floor documented.
Sales call required
Yes — required for paid access
Free / trial
No free trial; enterprise pilots through sales
Lowest paid plan
$9 per agent hour base rate
Commercial notes
Independent, founded 2023 by Munjal Shah. $141 million Series B at $1.64 billion (April 2025), $126 million Series C (November 2025), valuation near $3.5 billion per 2026 trackers. More than 115 million patient interactions and 50 plus partners. Acquired Grove AI in January 2026.
Key ambiguities
The $9 hourly rate is the published headline, but enterprise contracts are custom and may be structured around covered patients rather than hours; premium App Store agents carry markups above base.
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