Infinitus

Infinitus builds voice AI agents for the phone heavy back office of healthcare: calling insurance companies, navigating payer IVRs, waiting on hold, and capturing benefits details, prior authorization requirements and statuses, and claims information, plus patient and provider facing agents for off hours inquiries, refill coordination, and proactive check ins. The platform maintains a knowledge graph of payer specific rules, routes ambiguous results to human reviewers before finalizing, and adheres to SOC 2 Type II and HIPAA with PHI redaction and bias testing. Its Studio no code builder lets healthcare teams design, test, deploy, and refine agents, and calls launch from systems of record including Epic, Cerner, athenahealth, and Salesforce via API, individually or in bulk.