Vooma
Also known as: Vooma Agents, Vooma Voice, Vooma Quote, Vooma Build
Multi channel AI agent platform for freight brokers and carriers that automates quoting, order entry, load building, and voice calls across email, text, and voice, syncing into the TMS.
Vooma builds multi channel AI agents for freight brokers and carriers, automating the back office from quote to cash. Its agents work across email, text, and voice: Vooma Quote identifies quote requests and drafts email responses, Vooma Build completes tedious order entry and load building in seconds, and Vooma Voice makes and receives calls for inbound load bookings, appointment scheduling, and carrier check calls. The platform has evolved into a full orchestration layer that lets logistics teams build AI workers handling quoting, covering, scheduling, tracking, and building loads.
Agents capture and structure load data across touchpoints and sync it straight into the customer's TMS, analyze historical quoting data to recommend pricing and carrier matches, and manage appointments and follow ups once a load is booked. Customers report automating up to eighty percent of manual order entry and saving up to ten minutes per load build, with named results such as Sunset Transportation seeing sixty six percent faster response times and Direct Traffic Solutions moving from thirty nine to one hundred percent call coverage.
Founded in 2023 by Jesse Buckingham, former CEO of a private equity backed logistics software company, and Mike Carter, a founding engineer at Kodiak Robotics, Vooma raised a total of sixteen point six million dollars including a thirteen million dollar Series A led by Craft Ventures. Customers include Echo, MODE, Arrive Logistics, and NFI, and integration partners include McLeod, Turvo, and Greenscreens.ai.
Vendor details
Canonical URL
https://www.vooma.com
Category
Enterprise operations agent
Subcategory
AI agents for freight logistics
Funding status
Series A; sixteen point six million dollars total, Series A of thirteen million led by Craft Ventures (Dec 2024) on top of a three point six million seed led by Index Ventures
Company status
independent
Use cases & customers
Primary use cases
Target customers
Deployment options
Integrations
Syncs structured load data directly into TMS platforms; documented integrations and partnerships with McLeod, Turvo, and Greenscreens.ai; operates across email, text, and voice channels; production API on each automation for observability and control.
In practice
Vooma Quote reads an inbound email quote request, drafts a response, and logs whether the opportunity was won or lost, saving reps minutes per quote
Vooma Build turns an emailed PDF order into a structured load entered into the TMS in seconds, automating up to eighty percent of order entry
Vooma Voice answers a carrier check call, confirms status, and schedules the appointment without a human rep, lifting call coverage
Sources & related URLs
Capability coverage
8.0 / 14 capabilities · 57%
| Integrations & Tool CallingSyncs structured load data directly into TMS platforms and documents integrations and partnerships with McLeod, Turvo, and Greenscreens.ai, capturing data across email, text, and voice touchpoints. vooma.com blog and Procurement Magazine coverage retrieved 2026-07-08. | Full |
|---|---|
| Workflow OrchestrationVooma has evolved into a full orchestration platform from quote to cash, letting logistics teams build AI workers that handle quoting, covering, scheduling, tracking, and building loads. FreightCaviar and vooma.com blog retrieved 2026-07-08. | Full |
| Knowledge Grounding & RAGAgents analyze historical quoting data to recommend pricing and carrier matches and capture tribal knowledge so it persists through turnover, grounding responses in the customer's own load and quote history. vooma.com blog and FreightCaviar retrieved 2026-07-08. | Full |
| Human Oversight & GuardrailsThe platform is framed as empowering reps rather than replacing them: agents draft quote responses and structure order data for reps to review, meeting carriers and customers where they are rather than forcing rigid workflows. vooma.com blog and Index Ventures announcement retrieved 2026-07-08. | Full |
| Security, Identity & GovernanceNo security certifications, identity, or governance controls documented on retrieved pages. vooma.com and coverage retrieved 2026-07-08. | Unable to verify |
| Observability & AuditabilityVooma Insights delivers analytics across the operation, Quote determines whether opportunities were won or lost, and named customer metrics (response time, call coverage, automation rate) are tracked. DC Velocity and Index Ventures retrieved 2026-07-08. | Full |
| Memory & State PersistenceThe platform builds and retains institutional knowledge so teams gain consistency through turnover, implying persistent context; a dedicated agent memory construct is not separately documented. FreightCaviar retrieved 2026-07-08. | Partial |
| Deployment & Data ResidencySaaS only; no deployment options or data residency choices documented. vooma.com pages retrieved 2026-07-08. | Unable to verify |
| Prebuilt Agents, Templates & PacksShips purpose built products as prebuilt agents: Vooma Quote, Vooma Build, Vooma Voice, Vooma Schedule, and Vooma Insights, each addressing a specific logistics workflow. DC Velocity and Index Ventures retrieved 2026-07-08. | Full |
| Triggers & Channel CoverageAgents operate across email, text, and voice channels, making and receiving calls for inbound load bookings, appointment scheduling, and carrier check calls, triggered by inbound messages and calls. DC Velocity and Craft Ventures coverage retrieved 2026-07-08. | Full |
| Model Flexibility & RoutingNo customer model selection or routing documented; agents run on Vooma's LLM stack. vooma.com pages retrieved 2026-07-08. | Unable to verify |
| APIs, SDKs & MCP ExtensibilityDeep TMS integrations and a platform to build AI logistics operators imply an extensibility surface, but a documented public API, SDK, or MCP interface was not retrieved. vooma.com blog retrieved 2026-07-08. | Partial |
| Testing, Debugging & OptimizationNo agent testing, debugging, or evaluation tooling documented on retrieved pages. vooma.com pages retrieved 2026-07-08. | Unable to verify |
| Browser & Computer UseNo browser or computer use capability documented; automation runs across email, text, voice, and TMS sync. vooma.com pages retrieved 2026-07-08. | Unable to verify |
Pricing
Contact sales
likely product mix (Quote, Build, Voice, Agents) and volume
What is public
Product capabilities and customer outcome metrics are public; commercial terms are not.
Billing mechanics
Not publicly documented; sales led with a demo funnel, likely scoped by product mix and volume.
Cost watchouts
Voice minutes and per channel usage may carry variable cost; pricing likely varies by which products (Quote, Build, Voice, Agents) are enabled.
Variable cost rationale
Multi channel automation including voice implies per minute and per volume cost drivers, and the modular product set means adopting more agents raises cost; no metering is published, so exposure is inferred from the model.
Additional watchouts
Voice automation typically adds per minute cost; confirm whether Quote, Build, and Voice are bundled or priced separately.
Sales call required
Yes — required for paid access
Free / trial
Thirty minute product demo with expert Q&A; no free tier or self serve trial documented
Key ambiguities
Pricing axis and figures are unpublished; the modular product structure means quotes likely depend on the mix adopted.
Missing data
All pricing figures, billing axis, trial terms.
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