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FleetWorks

Also known as: Felice and Fred

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Entry priceContact salesFull pricing detail

Dual sided AI carrier reps for freight. Named agents Felice and Fred vet carriers, negotiate rates, and book loads across voice, SMS, WhatsApp, and more, with a 96% phone tree navigation rate and photo and voice fraud verification. FleetWorks has $17M in funding and won FreightWaves' AI Excellence award.

FleetWorks automates the phone calls and emails that keep freight moving, taking a dual sided approach to a market where nearly 80% of US truckload bookings still happen by phone and email. Its named AI carrier representatives, Felice and Fred, handle inbound and outbound communication, vet carriers, and negotiate rates on the broker's behalf, while a separate always on AI dispatcher works for carriers, learning their preferences, equipment, and availability to find ideal freight. The company describes dozens of agents working together, and its AI navigates automated phone trees with a stated 96% success rate.

Communication spans voice, email, SMS, WhatsApp, Google Chat, and Telegram, meeting carriers on whatever channel they prefer, with photo and voice verification for driver fraud prevention and live issue detection that reaches out to brokers and shippers proactively. It serves carriers from one truck to 5,000. FleetWorks has $17M in funding and won FreightWaves' inaugural AI Excellence in Supply Chain award. Its product documentation, at docs.fleetworks.ai, requires an access code.

Vendor details

Canonical URL

https://www.fleetworks.ai

Category

Voice agent

Funding status

$17M in new funding announced alongside the launch of its always-on AI dispatcher (October 2025); backed by LFX Ventures; based in SOMA, San Francisco; CEO and co-founder Paul Singer; won FreightWaves' inaugural AI Excellence in Supply Chain award

Company status

independent

Use cases & customers

Primary use cases

carrier vetting and fraud preventionload booking and freight matchingrate negotiation on the broker's behalfcarrier check calls and load servicingmulti-channel carrier and broker communication

Target customers

freight brokersfreight forwarderslogistics operatorscarriers and small fleets (1 to 5,000 trucks)

Deployment options

cloud platform integrating with existing phone, email, and TMS systemsworks alongside Gmail, Google Sheets, or a full TMS

Integrations

FleetWorks integrates with existing phone, email, and TMS systems and leading logistics platforms, working alongside anything from Gmail and Google Sheets to a full TMS. It communicates across voice, email, SMS, WhatsApp, Google Chat, and Telegram. Its AI navigates automated phone trees with a stated 96% success rate, and photo and voice verification guards against driver and carrier fraud.

In practice

Your developers want to build on FleetWorks. Public detail on an API, SDK or MCP server is not available, and the documentation at docs.fleetworks.ai requires an access code.

Your security team reviews FleetWorks before rollout. Its security certifications and access controls are not known.

Your IT team needs to know where freight data will live. Where FleetWorks hosts data and which deployment options it offers are not known.

Agentic Index coverage score

Awaiting research on the current product

Which outside tools and systems FleetWorks connects to is not known.

Sourcefleetworks.airead 2026-09-29

Product updates

·IntegrationsPartially Verified

FleetWorks partnered with SONAR to integrate TRAC rates and market coverage scores directly into its artificial intelligence agents. This embeds real-time freight market data into the automated phone, email, and SMS workflows used for matching brokers with carriers.

Bears on: Agent capability

View source
View all FleetWorks updates →Tracked since Aug 2026 · Verified from public vendor sources

Pricing

Contact sales

not captured

What is public

The value framing is public (positioned against the cost of a human carrier rep); no plan structure or rates have been found published.

Variable cost rationale

No billing model captured; per-rep or per-load economics are plausible for the category but not documented for FleetWorks.

Sales call required

Yes, required for paid access

Free / trial

Not published

Agentic Index verified 2026-09-29

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Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded

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