How much does Netic cost?

No pricing page and no published rates; sold through a demo.

What are the best alternatives to Netic?

Based on documented capability coverage across the Agentic Index 14 point taxonomy, the closest alternatives to Netic among voice agents are Hello Patient, Zo (Zocdoc), Avoca, Numa. Each is graded on the same public evidence, and no vendor pays for placement.

Does Netic give you tracing and observability into agent runs?

Full under the Agentic Index verification standard. Netic publishes public evidence of tracing, observability and audit logging into agent runs, so a team can see what an agent did and why. Evidence basis: Empower lets the operator drill down into each customer interaction and track exactly what happened and its revenue impact, beside zone and unit views and custom cohorts. That gives a record of outcomes for each interaction. Netic publishes. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Does Netic have SOC 2, SSO and role based access control?

Partial under the Agentic Index verification standard. Netic publishes some public evidence of security and identity controls, but narrower than the full set of SOC 2, single sign on (SSO) and role based access control (RBAC). Evidence basis: SOC 2 is claimed with a badge, and a Secureframe trust center holds Netic's security policies, encryption at rest and third party penetration tests, with documents on request. Its access control policy governs Netic's own systems. Netic nam. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Does Netic require human approval before an agent acts?

Partial under the Agentic Index verification standard. Netic publishes some public evidence of guardrails or oversight, but narrower than a documented human approval step before an agent acts. Evidence basis: When a conversation is escalated, the Customer Hub hands the operator's team full context. Bookings follow the operator's operational rules, and Netic says a harness gates every irreversible action. Netic names no step where a person approv. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

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Netic

Q: Who is Netic for?

HVAC, plumbing, and roofing operators, automotive service businesses, consumer healthcare providers, multi-location service enterprises

Also known as: netic.ai, Netic Convert, Netic Cultivate, Cybernetic Labs Inc.

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Voice agentindependentVerified 2026-09-28

Entry priceContact salesFull pricing detail

AI agents for home services, pest, roofing, veterinary and consumer health operators. Convert answers every call, text, web chat and third party lead and books jobs into the CRM or FSM, and Cultivate runs autonomous campaigns triggered by membership, job history and weather signals, with Empower analytics and Evaluate call scoring for human CSRs. Backed by Founders Fund and Greylock.

Netic sells AI agents that handle demand and growth for service operators in home services, pest control, roofing, veterinary care and consumer health. Convert answers every inbound call, text, web widget and third party lead, qualifies it and books, resolves or reschedules jobs directly in the operator's CRM or field service management system under the operator's rules, handing escalations to staff through a Customer Hub with full context. Cultivate launches campaigns on its own from real time signals such as membership status, past job history and weather, scheduling sends and follow ups for renewals, high value jobs and time sensitive offers.

Empower lets the operator drill into each interaction and see what happened and its revenue impact, and Evaluate scores calls handled by human CSRs against the operator's rubric. Expand, a marketing engine, is announced as launching soon. The voice agent runs on a single open source LLM working from a procedure library, with regression evals behind every change. Netic displays a SOC 2 badge, and its Secureframe trust center holds its security policies and penetration tests. Netic is the trading name of Cybernetic Labs Inc. It has raised $20M from Founders Fund and Greylock, with further backing from Founders Fund since.

Vendor details

Canonical URL

https://www.netic.ai

Funding status

$20M from Founders Fund and Greylock (June 2025) and further Founders Fund backing reported in November 2025, per coverage listed on the company's press page

Company status

independent

Use cases & customers

Primary use cases

autonomous inbound call answering and job bookingcross-channel lead capture (call, text, web-chat, widgets, third-party)proactive membership and upsell campaignsaverage-ticket and revenue growthoperational analytics for service enterprises

Target customers

HVAC, plumbing, and roofing operatorsautomotive service businessesconsumer healthcare providersmulti-location service enterprises

Deployment options

cloud platform integrating into existing CRM or field service management (FSM) systems

Integrations

Books jobs directly into the operator's CRM or field service management system (Netic does not name the systems) from calls, texts, web chat, online widgets and third party lead platforms. Campaigns draw on membership status, job history and weather data.

In practice

Your team misses calls, texts and web leads when the office is busy or closed. Netic's Convert answers every inbound call, text, web widget and third party lead as it arrives and books, resolves or reschedules the job directly in your CRM or FSM under your operational rules, handing escalations to staff through the Customer Hub with full context.

Your membership renewals and weather sensitive offers depend on someone remembering to send them. Cultivate launches campaigns on its own from membership status, job history and weather signals, and schedules sends and follow ups without staff starting them.

Your managers want to see which interactions turned into revenue and how your CSRs handle calls. Empower lets them drill into each customer interaction to see what happened and its revenue impact, and Evaluate scores the calls your human CSRs handle against your rubric.

Sources & related URLs

Research sources

https://www.netic.ai/ https://www.pmmag.com/articles/106572-netic-launches-with-20m-to-fix-the-500b-industries-that-keep-america-running https://greylock.com/portfolio-news/introducing-netic-the-ai-revenue-engine-for-americas-essential-services/ https://www.crunchbase.com/organization/netic-b1e2

Agentic Index coverage score

5.5 / 14 capabilities · 39%

Integrations & Tool Calling	Full
The agents book jobs, resolve inquiries and reschedule appointments directly into the operator's CRM or FSM from calls, texts, web chat, widgets and third party platforms. Netic does not name the CRM and FSM systems. SourceNetic, netic.ai homepage and Convert pageread 2026-09-28
Workflow Orchestration	Partial
Convert runs intake through booking under the operator's operational rules, and Cultivate schedules campaign sends and follow ups on its own. Both are the product's own flows, with one LLM working from a procedure library. Netic describes no branching, workflow builder or multi agent routing that the operator runs. SourceNetic, netic.ai Convert and Cultivate pages and engineering post of 20 August 2026read 2026-09-28
Knowledge Grounding & RAG	Partial
Agents act on the operator's customer data, such as membership status and past job history, and on outside signals such as weather. A procedure library is loaded into each conversation as needed. Netic describes no knowledge base the operator maintains and no retrieval over its documents. SourceNetic, netic.ai Cultivate page and engineering post of 20 August 2026read 2026-09-28
Human Oversight & Guardrails	Partial
When a conversation is escalated, the Customer Hub hands the operator's team full context. Bookings follow the operator's operational rules, and Netic says a harness gates every irreversible action. Netic names no step where a person approves an agent action before it commits. SourceNetic, netic.ai Convert page and engineering post of 20 August 2026read 2026-09-28
Security, Identity & Governance	Partial
SOC 2 is claimed with a badge, and a Secureframe trust center holds Netic's security policies, encryption at rest and third party penetration tests, with documents on request. Its access control policy governs Netic's own systems. Netic names no SSO, roles or permissions for the operator's users. SourceNetic, netic.ai homepage and trust center; cybernetic-labs.secureframetrust.comread 2026-09-28
Observability & Auditability	Full
Empower lets the operator drill down into each customer interaction and track exactly what happened and its revenue impact, beside zone and unit views and custom cohorts. That gives a record of outcomes for each interaction. Netic publishes no step by step trace of the agent's tool calls. SourceNetic, netic.ai Empower page and homepageread 2026-09-28
Memory & State Persistence	Not documented
Customer history, including membership status, past jobs and prior interactions in the Customer Hub, is the operator's business record. Netic describes no memory the agent keeps with its own scope and lifetime. SourceNetic, netic.ai Convert and Cultivate pagesread 2026-09-28
Deployment & Data Residency	Not documented
The product is sold as a hosted service. Netic names no hosting region or region choice, and no dedicated or customer hosted option. SourceNetic, netic.ai homepage and trust center; cybernetic-labs.secureframetrust.comread 2026-09-28
Prebuilt Agents, Templates & Packs	Partial
Two named agent products sit beside Empower analytics and Evaluate call scoring. Convert handles intake and booking, and Cultivate runs autonomous campaigns such as membership renewals, high value job conversion and weather sensitive offers. Expand is announced as launching soon. The two agents are configured to each operator, and Netic publishes no set of packaged agents or templates. SourceNetic, netic.ai product pagesread 2026-09-28
Triggers & Channel Coverage	Full
Convert handles every inbound call, text, web widget and third party lead as it arrives. Cultivate launches campaigns from real time signals such as membership status, job history and weather, and schedules sends and follow ups around the clock without staff starting them. SourceNetic, netic.ai Convert and Cultivate pagesread 2026-09-28
Model Flexibility & Routing	Not documented
The voice agent now runs on a single open source LLM of Netic's own choosing, Netic says, though it does not name the production model. The operator has no model choice. SourceNetic, netic.ai engineering post of 20 August 2026read 2026-09-28
APIs, SDKs & MCP Extensibility	Not documented
No API, SDK, developer documentation or MCP server for calling Netic is published. Third party lead platforms are only channels the agents book from. SourceNetic, netic.ai homepage and product pagesread 2026-09-28
Testing, Debugging & Optimization	Not documented
Evaluate scores calls handled by the operator's human CSRs against its rubric, not the AI agent's calls. Netic runs regression evals inside its own engineering process. It names no way for the operator to test or score the agent's behavior. SourceNetic, netic.ai Evaluate page and engineering post of 20 August 2026read 2026-09-28
Browser & Computer Use	Not documented
Bookings are written into the operator's CRM or FSM. Netic describes no browser, desktop or computer control. SourceNetic, netic.ai homepage and Convert pageread 2026-09-28

The Agentic Index coverage score grades every vendor Full, Partial or Not documented against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded

Pricing

Contact sales

not captured

What is public

The motion only: a demo request; no plan structure, rates or metering are published.

Variable cost rationale

No billing model captured; per-location or outcome-based economics are plausible but not documented for Netic.

Sales call required

Yes, required for paid access

Free / trial

Not published

Agentic Index verified 2026-09-28

Official pricing page

Related vendors

Alternatives to Netic

The closest documented capability profiles to Netic among voice agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.

Hello Patient5.0 / 14A lighter documented profile than Netic
Zo (Zocdoc)5.0 / 14A lighter documented profile than Netic
Avoca6.5 / 14Adds documented Testing, Debugging & OptimizationNetic vs Avoca →
Numa5.5 / 14Fuller documented coverage on Prebuilt Agents, Templates & PacksNetic vs Numa →
Slang.ai5.5 / 14Fuller documented coverage on Security, Identity & Governance
Sonant5.5 / 14Adds documented Memory & State Persistence

Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded

Compare Netic with other vendors →Compare all voice agents →See where Netic ranks →

Data confidence: high

Head to head

Netic vs AvocaNetic vs Numa