How much does Sully.ai cost?

No public rates; demo on request.

What are the best alternatives to Sully.ai?

Based on documented capability coverage across the Agentic Index 14 point taxonomy, the closest alternatives to Sully.ai among healthcare agents are Keragon, Candid Health, Infinitus, Luma Health. Each is graded on the same public evidence, and no vendor pays for placement.

Does Sully.ai support MCP and tool calling?

Full under the Agentic Index verification standard. Sully.ai publishes public evidence of Model Context Protocol (MCP) support, tool calling, and API or SDK extensibility for connecting agents to external tools. Evidence basis: The Sully API lets EMR, EHR and health tech teams build agentic workflows, offering Sully LLM as a drop in replacement for GPT or Claude endpoints and returning structured JSON with FHIR R4 and HL7 outputs. The documentation sits behind a s. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Does Sully.ai have SOC 2, SSO and role based access control?

Full under the Agentic Index verification standard. Sully.ai publishes public evidence of enterprise security and identity controls, covering a compliance posture such as SOC 2 or ISO 27001, single sign on (SSO or SAML), and role based access control (RBAC). Evidence basis: Sully holds SOC 2 Type 2, ISO/IEC 27001:2022 and HITRUST, access control and single sign-on are enterprise features, and policy engines and permissions are on by default. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Does Sully.ai give you tracing and observability into agent runs?

Full under the Agentic Index verification standard. Sully.ai publishes public evidence of tracing, observability and audit logging into agent runs, so a team can see what an agent did and why. Evidence basis: Auditable trails are on by default, and every agent action carries its evidence and explanation. Sully calls the API outputs audit-ready. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Back to vendors

Sully.ai

Q: Who is Sully.ai for?

hospitals, health systems, clinics

Also known as: Sully AI

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Healthcare agentindependentVerified 2026-09-29

Entry priceContact salesFull pricing detail

AI agents for hospitals and clinics (Receptionist, Scribe, Medical Coder, Triage Nurse, Pharmacist, Consultant) coordinated by an agent orchestrator over one EHR integration, with auditable trails and human override, plus the Sully API and Sully LLM for health-tech teams; SOC 2 Type 2, ISO 27001, HITRUST.

Sully AI sells an autonomous operating system for healthcare: named AI agents that work across the patient journey, from an AI Receptionist that answers calls, checks availability and books in the EHR, to an AI Triage Nurse, AI Scribe, AI Medical Coder, AI Pharmacist and AI Consultant, coordinated by an agent orchestrator across people and systems. One EHR integration powers scheduling and notes across a long list of EHRs, with actions depending on each EHR's configuration.

Every action carries evidence and explainability with a human override, under policy engines, permissions and auditable trails by default. For EMR, EHR and health-tech teams, the Sully API offers Sully LLM as a drop-in replacement for GPT or Claude endpoints, returning structured JSON with FHIR R4 and HL7 outputs and an evaluation framework. Sully holds SOC 2 Type 2, ISO 27001:2022 and HITRUST, with access control and single sign-on. Pricing is by demo and sales conversation.

Vendor details

Canonical URL

https://www.sully.ai

Funding status

Venture backed (Amity Ventures led round)

Company status

independent

Use cases & customers

Primary use cases

patient call answeringambient clinical documentationmedical codingintake and triagemultilingual interpretation

Target customers

hospitalshealth systemsclinics

Deployment options

SaaSself-hosted / on-prem option

Integrations

One EHR integration for scheduling and notes across a published list of EHRs (athenahealth, Cerner, Allscripts, AdvancedMD, DrChrono and others); Twilio and SendBird for communications; Sully API with FHIR R4 and HL7 outputs.

In practice

A multi site clinic lets the AI Receptionist answer calls, check availability and book visits in athenahealth, filling cancellations as they appear.

Physicians use the AI Scribe to document each visit and update the EHR, and the AI Medical Coder assigns the codes before the claim goes out.

An EHR vendor swaps its GPT endpoint for Sully LLM through the Sully API and gets FHIR R4 output for its own workflows.

Sources & related URLs

Research sources

https://www.sully.ai/ https://www.sully.ai/help-center/articles/hipaa-compliance https://www.insighthealth.ai/blog/sully-ai https://softwarefinder.com/artificial-intelligence/sully-ai

Agentic Index coverage score

9.0 / 14 capabilities · 64%

Integrations & Tool Calling	Full
One EHR integration powers scheduling and notes across a published list of EHRs (athenahealth, Cerner, Allscripts, AdvancedMD, DrChrono and many more) plus Twilio and SendBird. The receptionist checks availability and creates the appointment in the EHR, with the available actions depending on the EHR's configuration. The plug in design fits the EHR, communications and data stack without replacing them. The Receptionist answers online inquiries, fills cancellations and schedules visits, and the Scribe updates the EHR. SourceSully.ai, sully.ai/integrations, /aos and /productsread 2026-10-05
Workflow Orchestration	Full
An agent orchestrator coordinates multiple agents across people and systems through the patient journey (receptionist before the visit, triage nurse and scribe during it, coder and consultant after), and the API lets teams map custom workflows onto the agent. Sully says the agents take on 30 to 60% of routine tasks, so clinicians can focus on care. SourceSully.ai, sully.ai/aosread 2026-10-05
Knowledge Grounding & RAG	Partial
Agents show evidence and explainability at each action, and the AI Consultant supports clinical decisions. Sully describes no knowledge base or document source the agents answer from. Sully LLM was trained on more than 1.8 million real encounters and can be fine tuned on a customer's own data. SourceSully.ai, sully.ai/aos and /apiread 2026-10-05
Human Oversight & Guardrails	Partial
Each action carries evidence and explainability with a human override, under policy engines and permissions. The override comes after an action, and there is no step where a person approves an agent action before it goes through. An autonomy ladder lets a customer widen what agents do site by site and workflow by workflow. SourceSully.ai, sully.ai/aosread 2026-10-05
Security, Identity & Governance	Full
Sully holds SOC 2 Type 2, ISO/IEC 27001:2022 and HITRUST, access control and single sign-on are enterprise features, and policy engines and permissions are on by default. Sourcetrust.sully.airead 2026-09-29
Observability & Auditability	Full
Auditable trails are on by default, and every agent action carries its evidence and explanation. Sully calls the API outputs audit-ready. Sourcesully.ai/aosread 2026-09-29
Memory & State Persistence	Not documented
Sully describes no memory that its agents keep from one visit or call to the next. Each action carries its own evidence and explanation, and results land in the EHR. SourceSully.ai, sully.ai/aosread 2026-10-05
Deployment & Data Residency	Not documented
Sully says only that it uses best in class infrastructure providers, and it offers no region, region choice, customer environment or on premises option. Customers move up an autonomy ladder site by site and workflow by workflow. The managed agents can go live the same day, and the LLM path takes two to three days. SourceSully.ai, trust.sully.ai, sully.ai/aos and /apiread 2026-10-05
Prebuilt Agents, Templates & Packs	Full
The lineup runs from the AI Receptionist and AI Scribe to the AI Medical Coder, AI Nurse (triage), AI Pharmacist and AI Consultant, each doing its own job and hired individually. The Medical Coder reviews records and assigns diagnosis codes to coding standards, and the Scribe documents encounters and updates the EHR. Sully says more than 400 paying organizations across 36 specialties use the agents. SourceSully.ai, sully.ai/productsread 2026-10-05
Triggers & Channel Coverage	Full
Patients who call to book a visit reach the AI Receptionist, which checks availability and books in the EHR, while the scribe and triage nurse start on arrival and during the visit. The Receptionist also answers online inquiries and fills cancellations as they come up, around the clock. SourceSully.ai, sully.ai and /productsread 2026-10-05
Model Flexibility & Routing	Partial
Sully runs its own Sully LLM and names OpenAI and Claude among the LLM providers used for ambient processing, all chosen by Sully. The customer does not pick models inside the agents. Sully LLM gets free quarterly updates, can be fine tuned on the customer's own data and answers in 189 milliseconds on average. SourceSully.ai, sully.ai/apiread 2026-10-05
APIs, SDKs & MCP Extensibility	Full
The Sully API lets EMR, EHR and health tech teams build agentic workflows, offering Sully LLM as a drop in replacement for GPT or Claude endpoints and returning structured JSON with FHIR R4 and HL7 outputs. The documentation sits behind a sign in. Sully offers the LLM as a model service for custom workflows and the agents as a fully managed service, so a team can keep its own orchestration and swap in the model. SourceSully.ai, sully.ai/apiread 2026-10-05
Testing, Debugging & Optimization	Partial
The API offering includes an evaluation framework and has teams test with their own data, but Sully does not describe what the framework contains. The HealthBench safety comparison is Sully's own benchmark. Sully reports 89% clinical accuracy against 62% for generic LLMs and says Sully LLM outperforms GPT-5 and Claude 4.6 on clinical tasks, and these are its own figures. SourceSully.ai, sully.ai/apiread 2026-10-05
Browser & Computer Use	Not documented
There is no browser, desktop or computer control. Agents act through EHR and communications integrations. The Scribe works from the visit conversation, and the Receptionist from phone calls and online inquiries. SourceSully.ai, sully.ai/integrations and /productsread 2026-10-05

The Agentic Index coverage score grades every vendor Full, Partial or Not documented against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded

Product updates

August 6, 2026·Agent capabilityVerified

Sully.ai introduced a specialized AI scribe designed specifically for nursing shifts. The new capability is tailored to handle nursing-specific documentation requirements, including timestamps, flowsheets, and shift handoffs.

Bears on: Agent capability

View source

August 5, 2026·Agent capabilityVerified

Sully.ai released a psychiatry-tuned AI scribe optimized for mental health prescribers. The specialized agent is configured to structure Mental Status Examinations, document dosing rationales, and ensure correct Evaluation and Management coding.

Bears on: Agent capability

View source

View all 2 Sully.ai updates →Tracked since Aug 2026 · Verified from public vendor sources

Pricing

Contact sales

What is public

No prices, plans or billing basis are published first party; Book a demo is the route.

Variable cost rationale

No billing basis or rate is published, so exposure cannot be checked from public pages.

Sales call required

Yes, required for paid access

Free / trial

Demo on request

Agentic Index verified 2026-09-29

Official pricing page

Related vendors

Alternatives to Sully.ai

The closest documented capability profiles to Sully.ai among healthcare agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.

Keragon9.5 / 14Fuller documented coverage on Human Oversight & Guardrails and Testing, Debugging & Optimization
Candid Health8.0 / 14Adds documented Browser & Computer Use
Infinitus10.0 / 14Adds documented Browser & Computer Use
Luma Health10.0 / 14Adds documented Memory & State Persistence
RapidClaims8.0 / 14Fuller documented coverage on Knowledge Grounding & RAG
SuperDial9.0 / 14Adds documented Deployment & Data Residency and Browser & Computer Use

Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded

Compare Sully.ai with other vendors →Compare all healthcare agents →See where Sully.ai ranks →

Data confidence: high

Head to head

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