UiPath

Tools connect an agent's reasoning to real actions, giving it access to data in business applications and the ability to execute functions, and an agent can only act through tools it has been explicitly granted, described in the system prompt with when to use them.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/agent-tools.mdread 2026-09-18

UiPath orchestrates agents of every origin, UiPath system agents, low-code agents, coded agents and external agents, inside one platform, where agents work alongside activities, other agents, apps, human tasks and Maestro for business process orchestration, and are managed, scheduled and monitored through Orchestrator.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/agent-capabilities-in-the-uipath-platform.mdread 2026-09-18

Agents reason on the customer's own knowledge: an index is added as an agent context, giving the agent access to a permissioned knowledge base, and the builder configures the search strategy and scope that decide what the agent retrieves.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/agent-contexts.mdread 2026-09-18

Agents route decisions to a person: escalations, powered by Action apps in Action Center, let a developer have the agent validate business details with a human before running a tool, request approval, or ask for manual assistance on a business exception. Each escalation carries a prompt that tells the agent when to raise it, and is routed to a specific user, to the least-loaded member of a group, to all group members, or round robin.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/agent-escalations.mdread 2026-09-18

UiPath's trust portal publishes a SOC 2 Type 2 report, an ISO 27001 certificate, a HITRUST certificate, C5, IRAP, HIPAA and Spain's ENS certificate of conformity. The customer-facing controls on the agent layer are Automation Ops policies applied through the AI Trust Layer at tenant level, which control whether users can access and use agents across the organization.

Sourcetrust.uipath.comread 2026-09-18

Every agent run leaves a trace: a detailed record of the steps taken, data processed, decisions made and results generated, with timestamps, errors, inputs and outputs, so a failed tool call can be inspected at the exact step with its inputs, outputs and error. UiPath positions traces for debugging, performance analysis of latency, errors and throughput, and compliance and auditing as a verifiable record of what the agent did, when and how.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/agent-traces.mdread 2026-09-18

Agents keep a documented memory layer. Agent memory stores episodic memory, the inputs, outputs and outcomes of past cases with user feedback, and escalation memory, the resolution of a past human escalation, in memory spaces attached to one or more agents; before each run a recall step retrieves semantically similar past cases as context. Memory spaces are listed in instance management, where individual items are inspected, edited and deleted, retrieval thresholds are tuned per space, and duplicate detection keeps a space from accumulating contradictory entries.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/agent-memory.mdread 2026-09-18

Two delivery models are documented: Automation Cloud, UiPath's cloud service, and Automation Suite, which runs the platform on the customer's own premises, each with its own documentation set.

Sourcedocs.uipath.com/llms.txtread 2026-09-18

UiPath ships customer-adoptable agent templates, available on the Agents page in Automation Cloud and in UiPath Marketplace, each preconfigured for a specific task with a system prompt, activity tools with descriptions and starter evaluation sets, needing only minimum configuration to run and open to modification.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/using-agent-templates.mdread 2026-09-18

Work reaches UiPath agents without a person asking: agents deploy as processes in Orchestrator, which schedules and launches jobs through time triggers at regular intervals and queue triggers that start the automation whenever new items are added to a queue. Both the queue event and the schedule are documented.

Sourcedocs.uipath.com/orchestrator/automation-cloud/latest/user-guide/about-triggers.mdread 2026-09-18

The builder chooses the model for each agent at design time and refines that choice once evaluations show how different models perform on accuracy, stability, speed and cost, and a custom model can be configured for Context Grounding through the admin guide's LLM configuration.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/choosing-the-best-model-for-your-agent.mdread 2026-09-18

SDKs are published for the platform itself: developers build coded agents in their own IDE with a UiPath SDK, package them and deploy them to Orchestrator as standard packages, where they run as processes under the same governance as other automations, and can connect the project to Studio Web for debugging, evaluation and publishing.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/about-coded-agents.mdread 2026-09-18

Agents are evaluated against defined cases before and during release: an evaluation pairs an input with an evaluator that checks the agent's output or trajectory against the expected result, evaluation sets group evaluations, and each run produces a score from 0 to 100 with traces of the evaluation runs to diagnose failures and re-run. Evaluations can be created from correct past runs, and evaluation results guide model choice.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/agent-evaluations.mdread 2026-09-18

Robots operate real application interfaces in attended and unattended automation, and Healing Agent autonomously detects and recovers from UI automation failures caused by changing interfaces, network throughput and evolving UI frameworks, using just-in-time analysis of the automation to choose a recovery strategy. That is documented control of a real interface, with a documented answer for when UI elements change.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide-ha/what-is-healing-agent.mdread 2026-09-18