Agentic Index
AI agents for business, by job and industry
An AI agent for business is software that takes a goal, plans the steps and carries them out in the systems a company already uses. Agentic Index tracks 1,165 of them, and the fastest way to a shortlist is to start from the job the agent has to do.
Each page below lists the vendors built for one job, one industry or one requirement, with how they differ. Every vendor is researched from public sources on the same 14 capabilities, and no vendor pays for placement.
By job
Start from the work the agent has to do.
- Customer support
- Agents that answer customers and finish the request behind the question, across chat, email and voice.
- Sales and revenue
- Agents that research accounts, run outreach, qualify leads and keep the CRM current.
- Software development
- Coding agents that write, review and ship code from the editor, the terminal or the pull request.
- Data analysis
- Agents that answer business questions from company data and build the query, the chart and the summary.
- Marketing
- Agents that plan, produce and run campaigns and content.
- HR and recruiting
- Agents that source and screen candidates and answer employee questions.
- Finance and accounting
- Agents that process invoices, reconcile accounts and close the books.
- Legal
- Agents that review contracts, research matters and draft documents.
- Procurement and supply chain
- Agents that plan supply, source suppliers and manage purchasing.
- IT support
- Agents that resolve employee IT requests and service desk tickets.
- IT operations and incident response
- Agents that detect, diagnose and resolve production incidents.
- Security operations
- Agents that triage alerts and run investigations for the security team.
- Back office operations
- Agents that run internal workflows across finance, HR, legal and operations.
- Phone and voice
- Agents that answer and place calls in a natural voice.
By industry
Start from the business you are in.
- Small business
- Agents a small team can buy and set up without a sales cycle.
- Ecommerce and retail
- Agents for online stores: shopper questions, orders, returns and merchandising.
- Insurance
- Agents for claims, underwriting and policyholder service.
- Banking and financial services
- Agents built for banks, lenders and wealth managers.
- Healthcare
- Agents for clinical documentation, patient access and the revenue cycle.
- Real estate
- Agents for brokerages, leasing teams and property managers.
- Logistics
- Agents for freight, shipping and warehouse operations.
By requirement
Start from a rule the agent has to meet.
- Ready for production
- Platforms that document the controls a live deployment depends on.
- Security and compliance
- Platforms with single sign on, audit trails and data residency.
- Human approval before the agent acts
- Platforms that pause for a person to approve a step.
- Self hosted or private cloud
- Platforms you can run on your own infrastructure.
- Bring your own model
- Platforms that let you choose or route between model providers.
Three questions before a shortlist
- What job will it do?
- An agent built for one job arrives knowing the systems and the vocabulary of that job. A general platform can be shaped to almost anything, and someone on your team does the shaping.
- What does it need to reach?
- An agent is only as useful as the systems it can act in. List the two or three tools the work runs through and check each vendor's integrations against that list first.
- How much can it do alone?
- Some agents draft and wait for a person to approve. Others act and report afterward. Decide which steps need a person before you compare products, because it removes half the field.
Common questions
- What is an AI agent for business?
- An AI agent for business is software that takes a goal, plans the steps and carries them out in the systems a company already uses, such as the help desk, the CRM or the code repository. It differs from a chatbot in that it acts on the request instead of only answering it.
- How do I choose an AI agent for my business?
- Start from the job, then check what the agent can connect to and how much it is allowed to do without a person approving. Agentic Index lists vendors by job and by industry and researches each one on the same capabilities from public sources.
- How many AI agent vendors are there?
- Agentic Index tracks 1,165 AI agent vendors, each researched on the same 14 capabilities. No vendor pays for placement.