Glean vs UiPath (2026)

Agents act in outside systems as well as reading from them, through Connectors & Actions, and Glean enforces source-system permissions on every read and write. The 275+ app connectors each have their own page under glean.com/connectors, spanning documents, tickets, chat and code, and the same connectors feed Glean's index. The Indexing SDK lets teams add custom, permission-aware data alongside Glean's existing connectors, and custom actions are available through the APIs.

Sourceglean.com/ai-agents connector index and glean.com/platform/apiread 2026-09-12

Tools connect an agent's reasoning to real actions, giving it access to data in business applications and the ability to execute functions, and an agent can only act through tools it has been explicitly granted, described in the system prompt with when to use them. Integration Service adds an MCP Connector that lets workflows call tools from any compatible MCP server as a native activity, Database Hub to read and write systems such as SQL Server, Oracle and Databricks without custom code, and Relay to reach on premises systems from cloud automations.

Sourcedocs.uipath.com/agents (agent tools) and uipath.com/newsroom/uipath-platform-updates-fusionread 2026-10-24

Glean's agentic engine lets agents reason through tasks, plan next steps and take action using enterprise context, in multi step and multi agent runs. Agent orchestration, which Glean describes as automating work across systems, routes tasks between agents and connects to external systems so automations run when and where they are needed, inside a governed runtime. An agent builder supports reasoning-based agents and complex workflows, and a deployment surface lets teams roll out, share and certify agents.

Sourceglean.com/ai-agentsread 2026-09-12

UiPath orchestrates agents of every origin, UiPath system agents, low-code agents, coded agents and external agents, inside one platform, where agents work alongside activities, other agents, apps, human tasks and Maestro for business process orchestration, and are managed, scheduled and monitored through Orchestrator.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/agent-capabilities-in-the-uipath-platform.mdread 2026-09-18

Key events start agent runs, and agent orchestration exists to trigger agents from key events, route tasks between agents and connect to external systems so automations run when and where they are needed. People reach Glean from its own web app, from 275+ connected applications, and through Glean MCP inside Claude Code, Codex, Gemini, Cursor and Copilot. Proactive AI, which anticipates next steps like meeting prep or first drafts before anyone asks, is marked coming soon, while the event triggers carry no such marker.

Sourceglean.com/ai-agents, against glean.com/platform/enterprise-contextread 2026-09-12

Agents deploy as processes in Orchestrator, which schedules and launches jobs through time triggers at regular intervals and queue triggers that start the automation whenever new items are added to a queue, so agents run without anyone asking.

Sourcedocs.uipath.com/orchestrator/automation-cloud/latest/user-guide/about-triggers.mdread 2026-09-18

A persistent index and graph sit over the customer's corpus. Glean has 275+ connectors across apps, documents, tickets, chat and code and 1000+ signals in the Enterprise Graph mapping people, content and relationships, on the principle of indexing data once and using it everywhere. The Enterprise Graph captures not just content but the relationships between people, data and activity across the organization, and it persists between runs and stays queryable. Retrieval respects permissions, enforcing source system permissions on every read, so the graph carries access state as well as content.

Sourceglean.com/platform/enterprise-contextread 2026-09-12

An index added as agent context gives the agent access to a permissioned knowledge base of the customer's own content, and the builder configures the search strategy and scope that decide what the agent retrieves.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/agent-contexts.mdread 2026-09-18

Enterprise Memory, which learns continuously, is one of four Enterprise Context components, and what Glean publishes under that heading is the Enterprise Graph, a knowledge structure. A per user layer sits beside it. Personal Graph learns each person's goals, commitments, priorities, writing style and ways of working from their edits, replies, messages and other work signals, and Glean uses it to tailor answers and write in that person's voice.

Glean does not describe a lifetime, expiry or purge path for either, or a way for a person or an admin to read or edit what was learned. Skill reflection, launched in October 2026, updates a skill from how it is used only after a person confirms the change. Proactive AI, which builds a live view of teams and projects and anticipates next steps, is marked coming soon.

Sourceglean.com/platform/enterprise-context, glean.com/enterprise-context/personal-graph and glean.com/blog/skill-reflection-2026read 2026-10-24

Agent memory, in preview, keeps memory spaces that several agents can share. Episodic memory holds the inputs, outputs and outcomes of past cases with the feedback attached to them, and items enter it when a person promotes feedback from an agent run. Escalation memory stores how a person resolved an escalation in Action Center.

Before each run a recall step embeds the current inputs, finds similar items and adds them to the agent's context as examples, and before raising an escalation the agent checks for a matching resolution. Memory items can be inspected, edited and deleted from the Memory spaces tab. Nothing is written to memory by the agent on its own, and no retention period or expiry is stated.

Sourcedocs.uipath.com agents user guide, agent memoryread 2026-10-25

Glean Protect checks agent actions before they run. Action Alignment checks agent actions against the user's intent and authority before execution, and write actions are checked before they execute to keep agents within their intended scope, so Glean, not the downstream system, stops a write that fails the check.

Topic Restrictions check requests against acceptable use and industry-specific policies before the model responds. Agent governance policies and different policies for select agents or users are marked coming soon, and the control on agentic browser use is in beta, while the checks above carry no such marker. Glean does not describe an approval queue that a person reviews item by item.

Sourceglean.com/platform/securityread 2026-09-12

Escalations, powered by Action apps in Action Center, let a developer have the agent validate business details with a person before running a tool, request approval, or ask for manual assistance on a business exception. Each escalation carries a prompt that tells the agent when to raise it, and is routed to a specific user, to the least-loaded member of a group, to all group members, or round robin. Runtime Checker validates agent behavior against defined policies while the agent is running, not only when it was built, and an LLM as judge guardrail evaluates outputs against custom criteria.

Sourcedocs.uipath.com/agents (agent escalations) and uipath.com/newsroom/uipath-platform-updates-fusionread 2026-10-24

Glean holds SOC 2 Type II, ISO 27001, ISO 42001, HIPAA, TX-RAMP Level 2 and GDPR, with a trust center at trust.glean.com.

Identity & Access verifies who is making a request through the customer's SSO provider before AI runs, covering both user and agent identity, and Data Permissions enforces source-system permissions on every read and write, so an agent does not automatically access everything the user can. An always on audit trail records what happened.

Four items are marked coming soon or beta, agent governance policies, per agent and per user policies, Enterprise Graph enriched threat detection, and security scans of memory.

Sourceglean.com/platform/securityread 2026-09-12

UiPath's trust portal publishes a SOC 2 Type 2 report, an ISO 27001 certificate, a HITRUST certificate, C5, IRAP, HIPAA and Spain's ENS certificate of conformity. The customer-facing controls on the agent layer are Automation Ops policies applied through the AI Trust Layer at tenant level, which control whether users can access and use agents across the organization.

Sourcetrust.uipath.comread 2026-09-18

Every control point is logged to an end-to-end audit trail as it happens, with events available to stream into a SIEM.

Six control points are logged, identity and access, data permissions, sensitive content, topic restrictions, runtime threat protection and action alignment, so the trail shows who asked, under what identity, what was permitted, what was screened and what the agent was allowed to do.

It is Glean's own record of what its agents did, separate from the logs the customer's Slack, Jira or Salesforce already keep. Agent observability, a separate surface, reports adoption, error rates, upvotes, downvotes and ROI as operational metrics.

Sourceglean.com/platform/security and glean.com/ai-agentsread 2026-09-12

Every agent run leaves a trace, a detailed record of the steps taken, data processed, decisions made and results generated, with timestamps, errors, inputs and outputs, so a failed tool call can be inspected at the exact step with its inputs, outputs and error. UiPath positions traces for debugging, performance analysis of latency, errors and throughput, and compliance and auditing as a verifiable record of what the agent did, when and how.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/agent-traces.mdread 2026-09-18

Customers can host Glean in their own cloud tenant, and Glean says SafetyCulture chose it in part for its security-first approach to enterprise data and the ability to host Glean within its own cloud tenant. TX-RAMP Level 2 points to a deployment posture US state governments can procure, and a trust center sits at trust.glean.com. Glean publishes no deployment guide for the cloud tenant option, and no single tenant, customer managed, on premises or air gapped deployment.

Sourceglean.com/platform/securityread 2026-09-12

UiPath comes in two delivery models, Automation Cloud, its cloud service, and Automation Suite, which runs the platform on the customer's own premises, each with its own documentation set. Automation Suite now runs on Linux with the full agentic AI stack, so agents, robots and people work inside infrastructure the enterprise already operates.

Sourcedocs.uipath.com/llms.txt and uipath.com/newsroom/uipath-platform-updates-fusionread 2026-10-24

The Agent Library lets teams discover trusted, reusable agents, so every team can build, deploy and discover new agents on one platform, and a deployment surface lets them roll out, share and certify agents. The library holds independent agents built for different jobs that customers can adopt from the catalog. Glean does not publish a count of prebuilt agents.

Sourceglean.com/ai-agents and its Agent Library sectionread 2026-09-12

UiPath ships agent templates, available on the Agents page in Automation Cloud and in UiPath Marketplace, each preconfigured for a specific task with a system prompt, activity tools with descriptions and starter evaluation sets, needing only minimum configuration to run and open to modification.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/using-agent-templates.mdread 2026-09-18

Glean Intelligence optimizes AI for price-performance, matching each task to the right model across 40+ open and frontier models, with Auto routing. Customers and admins get a Model Hub for access to the latest models, flexible model choice as part of the Open Platform, an AI Gateway that governs every AI interaction and which models may be used, and Usage Controls for AI usage and spend. Multi cloud support and the Bedrock, Vertex and Azure OpenAI hosting relationships are infrastructure, not separate model providers. Glean does not show how a model is selected for each step.

Sourceglean.com/platformread 2026-09-12

The builder chooses the model for each agent at design time and refines that choice once evaluations show how different models perform on accuracy, stability, speed and cost, and a custom model can be configured for Context Grounding through the admin guide's LLM configuration.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/choosing-the-best-model-for-your-agent.mdread 2026-09-18

Outside callers reach Glean through its Search API, Chat API and Agents API, an Indexing SDK that lets teams add custom, permission-aware data alongside Glean's existing connectors, and a Web SDK to embed Glean UI and context-aware chat or agent experiences.

The Agents API follows the LangChain Agent Protocol, with client libraries in TypeScript, Go, Java and Python, and an ungated developer portal sits at developers.glean.com.

Glean MCP feeds governed enterprise context into Claude Code, Codex, Gemini, Cursor and Copilot, letting those tools drive Glean, while the 275+ connectors run the other way, letting Glean drive other systems.

Sourceglean.com/platform/api and glean.com/blog/go-agents-launchread 2026-09-12

With a UiPath SDK, developers build coded agents in their own IDE, package them and deploy them to Orchestrator as standard packages, where they run as processes under the same governance as other automations, and they can connect the project to Studio Web for debugging, evaluation and publishing.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/about-coded-agents.mdread 2026-09-18

Builders can test agents before they publish them, and Glean does not describe how a test is scored. The agent builder versions every change automatically, keeps drafts and offers rollback, and lets builders test outputs and adjust instructions.

Headless agent building, generally available since October 2026, lets developers define an agent in files from Claude Code, Codex or Cursor, run it with representative inputs, "run evaluations" and refine it before publishing, with changes reviewed and rolled back through Git. Debug and trace views became generally available in May 2026. Glean does not describe what an evaluation measures, a pass criterion, scored test cases, a quality gate or a controlled experiment. Agent observability reports adoption, error rates, upvotes, downvotes and ROI as live operational metrics.

Sourceglean.com/ai-agents/agent-builder, glean.com/blog/glean-headless-agent-builder and glean.com/press/glean-introduces-the-enterprise-agent-development-lifecycle-codifying-how-enterprises-build-govern-and-measure-ai-agentsread 2026-10-24

Evaluations check agents against defined cases before and during release. An evaluation pairs an input with an evaluator that checks the agent's output or trajectory against the expected result, evaluation sets group evaluations, and each run produces a score from 0 to 100 with traces of the evaluation runs to diagnose failures and re-run. Evaluations can be created from correct past runs, and evaluation results guide model choice.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/agent-evaluations.mdread 2026-09-18

Agents reach other systems through 275+ API connectors and custom actions, and Glean offers no hosted browser, desktop session or remote or local computer control. Glean Protect lists keeping agentic browser use in check as a guardrail in beta. Nothing shows Glean's own agent driving a browser.

Sourceglean.com/platform/security and glean.com/platformread 2026-09-12

Robots operate real application interfaces in attended and unattended automation, and Healing Agent autonomously detects and recovers from UI automation failures caused by changing interfaces, network throughput and evolving UI frameworks, using just-in-time analysis of the automation to choose a recovery strategy.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide-ha/what-is-healing-agent.mdread 2026-09-18