Celonis vs UiPath (2026)

Data comes in from any source, and actions land in connected systems. The Data Core extracts data from any source and queries billions of records at speed, and the Context Model is system agnostic, built from data across systems, applications, devices and interactions, with a Marketplace in the platform navigation.

Celonis ingests data from SAP and Oracle, runs action flows that execute in third party systems, and offers a Celonis MCP Server that exposes process tools to agents. Its integrations that feed process context to agents built in Copilot Studio, watsonx Orchestrate and Bedrock are Celonis integrations, not capabilities of those platforms. The connector catalog and action flow reference require a login, and no connector count is published.

Sourcecelonis.com/platform, home; July first-party blog and press read; readread 2026-09-17

Tools connect an agent's reasoning to real actions, giving it access to data in business applications and the ability to execute functions, and an agent can only act through tools it has been explicitly granted, described in the system prompt with when to use them.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/agent-tools.mdread 2026-09-18

AI driven processes on the platform combine agents, people and systems, and customers compose them in the Build Experience, where they analyze, design and operate composable, AI-driven business processes and build and run strategic, operational, business-critical solutions.

Design defines workflows, outcomes, guardrails and best practices, and Operate orchestrates AI to work alongside people and systems while monitoring adherence. The acquired Orchestration Engine handles end to end process workflows, and action flows execute the steps. Branching, retry and versioning specifics are not public.

Sourcecelonis.com/platform; July first-party blog and press read; readread 2026-09-17

UiPath orchestrates agents of every origin, UiPath system agents, low-code agents, coded agents and external agents, inside one platform, where agents work alongside activities, other agents, apps, human tasks and Maestro for business process orchestration, and are managed, scheduled and monitored through Orchestrator.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/agent-capabilities-in-the-uipath-platform.mdread 2026-09-18

Work reaches Celonis agents from process events, without a person asking. Agents act on process events, for example identifying orders ready for scheduling, and execute action flows against connected systems. The Context Model mines new processes and agents as they execute in real time, and Operate orchestrates AI alongside people and systems. Channels such as Teams and Microsoft 365 belong to partner surfaces. The trigger catalog itself sits behind a login.

Sourcecelonis.com/blog AgentC post (read 8 July 2026); celonis.com/platform; datedread 2026-09-17

Agents deploy as processes in Orchestrator, which schedules and launches jobs through time triggers at regular intervals and queue triggers that start the automation whenever new items are added to a queue, so agents run without anyone asking.

Sourcedocs.uipath.com/orchestrator/automation-cloud/latest/user-guide/about-triggers.mdread 2026-09-18

Agents ground on the Celonis Context Model (formerly the Process Intelligence Graph), a continuously refreshed model of the customer's business. It is a dynamic, system-agnostic, real-time representation of the entire business, built on process data and business knowledge from across systems, applications, devices and interactions, and it determines root causes, generates predictions and recommendations and evaluates what-if scenarios.

It keeps improving, mining new processes and agents as they execute, so AI agents have the operational clarity to reason correctly, in Celonis's words. Beneath it, the Data Core extracts data from any source and queries billions of records. Knowledge enters by ingestion, not retraining. Permissions per source and citation behavior are not public.

Sourcecelonis.com/platform, /solutions/ai, home; readread 2026-09-17

An index added as agent context gives the agent access to a permissioned knowledge base of the customer's own content, and the builder configures the search strategy and scope that decide what the agent retrieves.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/agent-contexts.mdread 2026-09-18

Whether Celonis agents keep memory is not settled. The Context Model persists a digital twin of the business with agent outcomes written back, but that is the business record, not agent memory. Celonis calls it continuously improving, mining new processes and agents as they execute and learning from how people and agents interact in real time.

That is adaptation at the platform level, with no memory scope, lifetime or review surface for an individual agent. The product documentation requires a login, and nothing public describes session or long term memory for the AI Assistant Builder or its agents.

Sourcedocs.celonis.com (login-gated); celonis.com/platform; triedread 2026-09-17

Agent memory stores episodic memory, the inputs, outputs and outcomes of past cases with user feedback, and escalation memory, the resolution of a past human escalation, in memory spaces attached to one or more agents; before each run a recall step retrieves semantically similar past cases as context. Memory spaces are listed in instance management, where individual items are inspected, edited and deleted, retrieval thresholds are tuned per space, and duplicate detection keeps a space from accumulating contradictory entries.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/agent-memory.mdread 2026-09-18

Customers define guardrails, but Celonis offers no approval step. Design redesigns operations to integrate enterprise AI and defines workflows, outcomes, guardrails and best practices, and Operate orchestrates AI to work alongside people and systems while monitoring adherence. Where an approval would sit (node, workflow or policy layer), and whether autonomy can vary by risk, is not published. Governance planes in partner platforms, such as Microsoft's Agent 365, belong to those partners.

Sourcecelonis.com/platform, /solutions/ai; readread 2026-09-17

Escalations, powered by Action apps in Action Center, let a developer have the agent validate business details with a person before running a tool, request approval, or ask for manual assistance on a business exception. Each escalation carries a prompt that tells the agent when to raise it, and is routed to a specific user, to the least-loaded member of a group, to all group members, or round robin.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/agent-escalations.mdread 2026-09-18

Celonis's trust portal (hosted on SafeBase) lists ISO/IEC 27001 with a Statement of Applicability, ISO/IEC 27701, ISO 9001:2015, SOC 1, SOC 2, the CSA STAR registry, TISAX, Cyber Essentials and Cyber Essentials Plus, plus GDPR and HIPAA positions, with documents available on request and a SOC 2 report featured.

Its product security section lists SSO and SAML, role based access and team management, alongside penetration testing and a subprocessor list. The portal's detail pages and reports are available only with access, and the product documentation sits behind a login. Governance planes in partner platforms, such as Microsoft Agent 365 and Amazon Bedrock AgentCore, are not Celonis's own controls.

Sourcetrust.celonis.com; celonis.com/legal/trust-center; readread 2026-09-17

UiPath's trust portal publishes a SOC 2 Type 2 report, an ISO 27001 certificate, a HITRUST certificate, C5, IRAP, HIPAA and Spain's ENS certificate of conformity. The customer-facing controls on the agent layer are Automation Ops policies applied through the AI Trust Layer at tenant level, which control whether users can access and use agents across the organization.

Sourcetrust.uipath.comread 2026-09-18

Celonis monitors agent activity inside the process record. Operate continuously monitors process performance, adherence and agent activity and orchestrates AI to work alongside people and systems, and the Context Model mines new processes and agents as they execute, learning from how people and agents interact in real time. Each executed step is mined into the process record as it happens. There is no public per run trace view, prompt log or tool call inspector. Tracing in AWS AgentCore and observation in Microsoft Agent 365 belong to those partners.

Sourcecelonis.com/platform, home; readread 2026-09-17

Every agent run leaves a trace, a detailed record of the steps taken, data processed, decisions made and results generated, with timestamps, errors, inputs and outputs, so a failed tool call can be inspected at the exact step with its inputs, outputs and error. UiPath positions traces for debugging, performance analysis of latency, errors and throughput, and compliance and auditing as a verifiable record of what the agent did, when and how.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/agent-traces.mdread 2026-09-18

Delivery is cloud SaaS, and no hosting region, residency option or customer environment is published. The Data Core, Context Model and Build Experience run as a cloud platform, and on premises, hybrid and residency options are not detailed. The trust portal's public overview lists compliance frameworks and a subprocessor entry but no region choice, and its detail sections and the product documentation both require access.

Sourcecelonis.com/platform, /solutions/ai; trust.celonis.com; readread 2026-09-17

UiPath comes in two delivery models, Automation Cloud, its cloud service, and Automation Suite, which runs the platform on the customer's own premises, each with its own documentation set.

Sourcedocs.uipath.com/llms.txtread 2026-09-18

Packaged solutions and partner built agents are both available to adopt. A Marketplace sits in the platform, and the Build Experience ships strategic, operational and business critical solutions a customer runs. Through AgentC, customers can use agents pre built by partners such as Rollio and Hypatos, alongside Solution Suites and assistant templates in the AI Assistant Builder. Each works on its own when adopted.

Sourcecelonis.com/platform; AgentC blog and press (read 8 July 2026); readread 2026-09-17

UiPath ships agent templates, available on the Agents page in Automation Cloud and in UiPath Marketplace, each preconfigured for a specific task with a system prompt, activity tools with descriptions and starter evaluation sets, needing only minimum configuration to run and open to modification.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/using-agent-templates.mdread 2026-09-18

Whether Celonis customers choose a model is not settled. Celonis calls itself platform and model agnostic because agents built in Microsoft Copilot Studio, IBM watsonx Orchestrate and Amazon Bedrock Agents choose their own models, but that choice belongs to those platforms, not to Celonis. No model, provider, routing or selection surface is named for Celonis's own AI (the AI Assistant Builder), and the product documentation is behind a login.

Sourcedocs.celonis.com (login-gated); celonis.com/platform, /solutions/ai; triedread 2026-09-17

The builder chooses the model for each agent at design time and refines that choice once evaluations show how different models perform on accuracy, stability, speed and cost, and a custom model can be configured for Context Grounding through the admin guide's LLM configuration.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/choosing-the-best-model-for-your-agent.mdread 2026-09-18

Agents built elsewhere can call Celonis. A Process Intelligence API opens the platform and a Celonis MCP Server exposes process tools to agents, and AgentC supplies tooling and integrations for building agents in third party platforms. Neither the API nor the MCP reference is public.

Sourcecelonis.com/news/press AgentC release and /blog AgentC post (read 8 July 2026); docs.celonis.com login-gated; datedread 2026-09-17

With a UiPath SDK, developers build coded agents in their own IDE, package them and deploy them to Orchestrator as standard packages, where they run as processes under the same governance as other automations, and they can connect the project to Studio Web for debugging, evaluation and publishing.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/about-coded-agents.mdread 2026-09-18

Processes can be simulated, but there is no way to test an agent's own behavior. Analyze lets customers run process simulations, predictions and what-if scenarios and find where to deploy AI, and Operate continuously monitors process performance, adherence and agent activity. Simulation tests the process and forecasts outcomes and does not score or compare what an agent does, and adherence monitoring after deployment watches operations and does not gate a change to the agent.

Sourcecelonis.com/platform, /solutions/ai; readread 2026-09-17

Evaluations check agents against defined cases before and during release. An evaluation pairs an input with an evaluator that checks the agent's output or trajectory against the expected result, evaluation sets group evaluations, and each run produces a score from 0 to 100 with traces of the evaluation runs to diagnose failures and re-run. Evaluations can be created from correct past runs, and evaluation results guide model choice.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/agent-evaluations.mdread 2026-09-18

The agents work through data and integrations, not screens. Celonis extracts data from source systems, holds it in the Data Core, reasons over the Context Model, and acts through action flows and integrated platforms. No agent operates a browser, a desktop session or another application's screens, and Celonis ships no bot or screen automation estate, so breakage when an interface changes is not a concern here.

Sourcecelonis.com/platform, /solutions/ai, home; readread 2026-09-17

Robots operate real application interfaces in attended and unattended automation, and Healing Agent autonomously detects and recovers from UI automation failures caused by changing interfaces, network throughput and evolving UI frameworks, using just-in-time analysis of the automation to choose a recovery strategy.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide-ha/what-is-healing-agent.mdread 2026-09-18