Automation Anywhere vs UiPath (2026)

Agents and bots do the work inside the customer's systems. The platform combines goal-based AI agents, RPA, APIs and human expertise, connects to ERPs and CRMs through pre-built connectors and open APIs, and runs agentic AI over existing RPA and BPM systems to handle exceptions and unstructured data.

AI Agent Studio agents orchestrate across bots, APIs, documents and other agents in real time, each with assigned tool access, and the Control Room reference includes a Device API and work item queue endpoints. Automation Anywhere does not say which ERPs and CRMs are covered and gives no connector list.

Sourceautomationanywhere.com/products/agentic-process-automation-system, /products/ai-agent-studio; readread 2026-09-17

Tools connect an agent's reasoning to real actions, giving it access to data in business applications and the ability to execute functions, and an agent can only act through tools it has been explicitly granted, described in the system prompt with when to use them.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/agent-tools.mdread 2026-09-18

The platform orchestrates goal-based AI agents, RPA, APIs and human expertise in one unified platform. Its goal-driven AI agents plan, execute and self-heal without manual direction, and agentic AI sits over existing RPA and BPM to handle exceptions and unstructured data that traditional bots cannot.

In AI Agent Studio, agents handle reasoning and human in the loop steps and orchestrate across bots, APIs, documents and other agents in real time, and customers place agents within end-to-end workflows using drag-and-drop tools with AI-powered next action suggestions. The Mozart Orchestrator and Automation Workspace are the named orchestration products. Agent steps are composed with deterministic bots and APIs in one workflow, and self healing covers retries. How branching and versioning work is not described.

Sourceautomationanywhere.com/products/agentic-process-automation-system, /products/ai-agent-studio; readread 2026-09-17

UiPath orchestrates agents of every origin, UiPath system agents, low-code agents, coded agents and external agents, inside one platform, where agents work alongside activities, other agents, apps, human tasks and Maestro for business process orchestration, and are managed, scheduled and monitored through Orchestrator.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/agent-capabilities-in-the-uipath-platform.mdread 2026-09-18

Event triggers can be added and linked to a Bot Runner, and a Trigger API can also create and delete them, with trigger types including email, file and window triggers. Control Room Bot Scheduler API endpoints (/v2/schedule/automations) and an Automations API create, update, delete and return details on scheduled automations. Through Automation Co-Pilot, people can also start multi step agentic workflows in natural language inside their existing apps.

Sourcedocs.automationanywhere.com event triggers, Trigger API, Control Room APIs (index copies); automationanywhere.com/products/agentic-process-automation-system; readread 2026-09-17

Agents deploy as processes in Orchestrator, which schedules and launches jobs through time triggers at regular intervals and queue triggers that start the automation whenever new items are added to a queue, so agents run without anyone asking.

Sourcedocs.uipath.com/orchestrator/automation-cloud/latest/user-guide/about-triggers.mdread 2026-09-18

AI agents are built on a foundational model chosen for the use case and grounded in the customer's company data, which customers connect alongside their choice of LLM. The platform also ships Document Automation and Process Discovery products that work over customer content. Automation Anywhere describes no index, graph or embeddings layer that persists and stays queryable over the customer's knowledge.

Sourceautomationanywhere.com/products/ai-agent-studio; readread 2026-09-17

An index added as agent context gives the agent access to a permissioned knowledge base of the customer's own content, and the builder configures the search strategy and scope that decide what the agent retrieves.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/agent-contexts.mdread 2026-09-18

Public pages for AI Agent Studio, the platform and the Trust Center describe prompts, tools, roles and templates but no agent memory, session state or learned context, and the product documentation does not confirm whether agents keep memory.

Sourcedocs.automationanywhere.com (client-rendered); automationanywhere.com/products/ai-agent-studio; triedread 2026-09-17

Agent memory stores episodic memory, the inputs, outputs and outcomes of past cases with user feedback, and escalation memory, the resolution of a past human escalation, in memory spaces attached to one or more agents; before each run a recall step retrieves semantically similar past cases as context. Memory spaces are listed in instance management, where individual items are inspected, edited and deleted, retrieval thresholds are tuned per space, and duplicate detection keeps a space from accumulating contradictory entries.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/agent-memory.mdread 2026-09-18

In AI Agent Studio, goal driven agents powered by the Process Reasoning Engine handle reasoning and human-in-the-loop steps and orchestrate across bots, APIs, documents and other agents in real time. Customers plug AI agents into workflows with 100% oversight, and built-in governance and guardrails are meant to keep AI actions clear, safe and accountable. The platform orchestrates human expertise alongside agents and bots in one workflow, and AI Governance is a named product. Where a checkpoint is configured, and whether autonomy varies by risk, is not described.

Sourceautomationanywhere.com/products/ai-agent-studio, /products/agentic-process-automation-system; readread 2026-09-17

Escalations, powered by Action apps in Action Center, let a developer have the agent validate business details with a person before running a tool, request approval, or ask for manual assistance on a business exception. Each escalation carries a prompt that tells the agent when to raise it, and is routed to a specific user, to the least-loaded member of a group, to all group members, or round robin.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/agent-escalations.mdread 2026-09-18

Automation Anywhere holds SOC 2 Type II, ISO 27001 and GDPR certifications, and its Trust Center lists ISO 27001, SOC, HIPAA compliance, HITRUST certification, ISO 9001, ISO 42001, ISO 22301 and Cyber Essentials, with vendor penetration test, Veracode and Black Duck reports available on request.

Access is protected by RBAC (role based access control), end to end encryption and comprehensive audit trails, with security embedded at the infrastructure, data and agent levels. AI Agent Studio gives each agent a specific role, goal and tool access and limits models to an approved list, so access is controlled at user, tool and model level. The Trust Center lists SOC without a type, and the platform page supplies Type II.

Sourceautomationanywhere.com/products/agentic-process-automation-system, /trust-center; readread 2026-09-17

UiPath's trust portal publishes a SOC 2 Type 2 report, an ISO 27001 certificate, a HITRUST certificate, C5, IRAP, HIPAA and Spain's ENS certificate of conformity. The customer-facing controls on the agent layer are Automation Ops policies applied through the AI Trust Layer at tenant level, which control whether users can access and use agents across the organization.

Sourcetrust.uipath.comread 2026-09-18

AI Agent Studio lets customers monitor every move agents make, includes Monitor and audit as a step in how it works, and shows what goes in and comes out of the AI models, with built in governance and guardrails meant to keep AI actions clear, safe and accountable. Security includes comprehensive audit trails at the agent level, and the Control Room documentation includes an Audit API to retrieve audit log data, plus audit event and export topics. Automation Anywhere describes this monitoring only in marketing terms and does not show run level detail.

Sourceautomationanywhere.com/products/ai-agent-studio, /products/agentic-process-automation-system; docs.automationanywhere.com Audit API (index copy); readread 2026-09-17

Every agent run leaves a trace, a detailed record of the steps taken, data processed, decisions made and results generated, with timestamps, errors, inputs and outputs, so a failed tool call can be inspected at the exact step with its inputs, outputs and error. UiPath positions traces for debugging, performance analysis of latency, errors and throughput, and compliance and auditing as a verifiable record of what the agent did, when and how.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/agent-traces.mdread 2026-09-18

The platform is sold as a cloud service, through a Cloud Service product and a free Cloud Community Edition, with no published hosting region, residency statement or option to run in the customer's environment. A Deployment Models topic exists in the documentation, but cloud regions and private cloud or on premises options for Automation 360 are not confirmed.

Sourcedocs.automationanywhere.com Deployment models (client-rendered); automationanywhere.com home and product pages; triedread 2026-09-17

UiPath comes in two delivery models, Automation Cloud, its cloud service, and Automation Suite, which runs the platform on the customer's own premises, each with its own documentation set.

Sourcedocs.uipath.com/llms.txtread 2026-09-18

Solutions are offered by industry, covering financial services, healthcare, life sciences and manufacturing, and by function, covering customer service, finance and accounting, human resources, IT and service operations, and each is adopted as a separate engagement.

AI Agent Studio includes a Templatize build step that saves prompts as templates for future use, agents can be customized from templates or the customer's own prompts, and prompts and agents are shared across automation teams.

The Aisera branded solutions in the menu come from the acquired company, and whether the solutions or the Bot Store include adoptable prebuilt agents is not described.

Sourceautomationanywhere.com home Solutions menu, /products/ai-agent-studio; readread 2026-09-17

UiPath ships agent templates, available on the Agents page in Automation Cloud and in UiPath Marketplace, each preconfigured for a specific task with a system prompt, activity tools with descriptions and starter evaluation sets, needing only minimum configuration to run and open to modification.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/using-agent-templates.mdread 2026-09-18

In AI Agent Studio, the customer chooses an AI model for each agent from an approved list, connects it to company data and can test different models to see which fits best. Custom AI models and integrations with third-party AI platforms are supported, and the Control Room API reference includes an AI Agent Studio API for defining and connecting custom model connections. The providers are not named.

Sourceautomationanywhere.com/products/ai-agent-studio; docs.automationanywhere.com Control Room APIs (index copy); readread 2026-09-17

The builder chooses the model for each agent at design time and refines that choice once evaluations show how different models perform on accuracy, stability, speed and cost, and a custom model can be configured for Context Grounding through the admin guide's LLM configuration.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/choosing-the-best-model-for-your-agent.mdread 2026-09-18

The versioned Control Room API reference lists endpoint modules including an Authentication API, Audit API, Device API, Automations (Bot Scheduler) API, Trigger API, Policy Management API, an AI Agent Studio API for defining and connecting custom model connections, and an API Task Execution API that generates an execution URL and token to start an API-task execution through an API endpoint. The platform integrates through pre-built connectors and open APIs, and a free Community Edition is offered to developers. No MCP support is described, and a Package SDK appears in release notes.

Sourcedocs.automationanywhere.com Control Room APIs (index copy); automationanywhere.com/products/agentic-process-automation-system; readread 2026-09-17

With a UiPath SDK, developers build coded agents in their own IDE, package them and deploy them to Orchestrator as standard packages, where they run as processes under the same governance as other automations, and they can connect the project to Studio Web for debugging, evaluation and publishing.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/about-coded-agents.mdread 2026-09-18

AI Agent Studio's build steps are Select and connect, Tune and test, Templatize, Plug in to workflows, and Monitor and audit. In Tune and test, builders adjust prompts to meet their exact requirements and test for accuracy, and in Select and connect they test different models to see which is the best fit, all before an agent goes into a workflow. The AI Governance product sits alongside. Whether results are scored and kept is not described.

Sourceautomationanywhere.com/products/ai-agent-studio; readread 2026-09-17

Evaluations check agents against defined cases before and during release. An evaluation pairs an input with an evaluator that checks the agent's output or trajectory against the expected result, evaluation sets group evaluations, and each run produces a score from 0 to 100 with traces of the evaluation runs to diagnose failures and re-run. Evaluations can be created from correct past runs, and evaluation results guide model choice.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide/agent-evaluations.mdread 2026-09-18

Automation Anywhere controls real application interfaces through Robotic Process Automation, a product line that includes RPA Software, Automation Workspace and Automation 360. The platform combines goal-based AI agents, RPA, APIs and human expertise, with agentic AI running over existing RPA and BPM systems to handle exceptions and unstructured data that traditional bots cannot. Software robots do the screen level work inside the same process. How the robots operate interfaces, and how often they break when an interface changes, is not described.

Sourceautomationanywhere.com/products/agentic-process-automation-system, home product menu; docs.automationanywhere.com (client-rendered); readread 2026-09-17

Robots operate real application interfaces in attended and unattended automation, and Healing Agent autonomously detects and recovers from UI automation failures caused by changing interfaces, network throughput and evolving UI frameworks, using just-in-time analysis of the automation to choose a recovery strategy.

Sourcedocs.uipath.com/agents/automation-cloud/latest/user-guide-ha/what-is-healing-agent.mdread 2026-09-18