Agentic Index
Gallabox vs Konvo (2026)
Both serve commerce conversations and they sit on opposite sides of the purchase, at 7 and 8.5 of 14.
Gallabox captures, qualifies and converts across WhatsApp, Instagram, web chat and voice with a no code builder, free trial then about 89 dollars a month. Konvo resolves 70 to 80 percent of support tickets by acting on order data through edits, returns, exchanges and tracking, Shopify native, from about 155 dollars plus per session. Gallabox wins the customer; Konvo keeps them after something goes wrong, and most brands eventually need both.
Choose Gallabox if
- Lead capture and conversion is the gap, and support is already handled.
- Eighty nine dollars against 155 plus per session is a real difference at your volume.
- Instagram and web chat are where your buyers first appear.
Choose Konvo if
- Documented coverage is broader and post purchase tickets are your actual volume.
- Acting on order data directly is what resolves rather than deflects.
- A published 70 to 80 percent resolution rate is evidence you can test.
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