How much does Freed cost?

Public self-serve pricing: Starter $39 a month for up to 40 notes, Core $79 a month unlimited, Premier $119 a month or $104 a month billed annually with EHR push, coding and dictation; Groups priced by quote with SSO and a dedicated account manager. Seven day free trial with no credit card; student and resident offers on the pricing page.

What are the best alternatives to Freed?

Based on documented capability coverage across the Agentic Index 14 point taxonomy, the closest alternatives to Freed among healthcare agents are Abridge, DeepScribe, mdhub, Claim Health. Each is graded on the same public evidence, and no vendor pays for placement.

Does Freed have SOC 2, SSO and role based access control?

Full under the Agentic Index verification standard. Freed publishes public evidence of enterprise security and identity controls, covering a compliance posture such as SOC 2 or ISO 27001, single sign on (SSO or SAML), and role based access control (RBAC). Evidence basis: PHI is encrypted at rest and in transit, alongside SOC 2 Type 1 and Type 2, HIPAA and HITECH with BAAs; SSO on the Groups plan and team roles configured in Front Desk settings cover access. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Does Freed give you tracing and observability into agent runs?

Partial under the Agentic Index verification standard. Freed publishes some public evidence of logging or observability, but narrower than full tracing and auditability across agent runs. Evidence basis: Front Desk keeps a shared clinic inbox where staff review and manage the receptionist's patient conversations, a run-level history; no audit trail or per-action record of what the scribe or receptionist did is documented. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Does Freed require human approval before an agent acts?

Partial under the Agentic Index verification standard. Freed publishes some public evidence of guardrails or oversight, but narrower than a documented human approval step before an agent acts. Evidence basis: The note reaches the EHR only when the clinician pushes it with one click, and Front Desk runs within AI hours the clinic configures, but no review step, approval queue or escalation rule is described. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Back to vendors

Freed

Q: Who is Freed for?

solo clinicians, small practices, SMB

Also known as: Freed AI, getfreed.ai

Visit site

Healthcare agentindependentVerified 2026-09-28

Entry price$39 per month (Starter, up to 40 notes); $79 Core unlimited; $119 Premier or $104 per month billed annuallyFull pricing detail

Self-serve ambient AI scribe with public pricing from $39 a month, EHR push into browser-based EHRs through a Chrome extension, coding and patient letters, plus Front Desk, an AI receptionist that answers clinic calls after hours.

Freed sells an ambient AI scribe that clinicians can buy and start using without a sales call. It drafts notes from in-person and telehealth visits, summarizes the last note, open follow-ups and relevant history before the visit, answers clinical questions with cited answers from more than 50 medical sources, suggests ICD-10, CPT and E/M codes at the level the documentation supports, and produces patient instructions, letters and referrals. A clinician edits one note and asks Freed to learn the format, and later notes follow it.

On Premier, EHR push places the note in the right fields of browser-based EHRs such as Athena, DrChrono, Elation, Kipu, Practice Fusion, SimplePractice and Tebra through a Chrome extension. Front Desk is a second product: an AI receptionist that answers calls during lunch and after hours within AI hours the clinic sets, with two-way SMS, a shared clinic inbox, a clinic knowledge base and team roles.

Freed publishes its prices: Starter at $39 a month for up to 40 notes, Core at $79 unlimited, Premier at $119 a month or $104 a month billed annually, and custom Groups pricing with SSO, with a seven day trial and no credit card. The vendor states SOC 2 Type 1 and Type 2, HIPAA and HITECH, BAAs, no stored patient recordings, optional 30 day note deletion and US hosting on Microsoft Azure. It reports 26,000+ clinicians at 1,300+ clinics and more than 32 million visits transcribed in 2025.

Vendor details

Canonical URL

https://www.getfreed.ai

Subcategory

Clinical documentation

Funding status

Independent. Reports 26,000+ clinicians at 1,300+ clinics and more than 32 million patient visits transcribed in 2025; founding and funding details are not stated on the pages read.

Company status

independent

Use cases & customers

Primary use cases

ambient clinical documentation for individualssame day self serve setupbrowser based EHR note pushsmall practice documentation

Target customers

solo clinicianssmall practicesSMB

Deployment options

SaaS on Microsoft Azure in the United States

Integrations

EHR push through a Chrome extension into browser-based EHRs, including Athena, DrChrono, Elation, Kipu, Optimantra, Aarista, Practice Fusion, SimplePractice and Tebra, placing the note in the right fields on the clinician's click; no API integration is documented. Front Desk answers the clinic's phone line with two-way SMS and a shared inbox. Works on desktop, phone and tablet for in-person and telehealth visits.

In practice

You are a solo NP who cannot sit through an enterprise procurement cycle. Freed signs up self serve with a seven day trial and produces EHR ready notes the same afternoon.

Charting follows you home every night. Freed generates the structured SOAP note within a couple of minutes of ending the visit, so charts close before you leave the office.

Your 20 clinician community health center cannot afford $300 per provider scribes. Freed's posted tiers top out at $119 per month with group rates below individual pricing at scale.

Sources & related URLs

Research sources

https://www.getfreed.ai/pricing https://help.getfreed.ai/en/articles/9242518-freed-pricing https://www.veroscribe.com/blog/freed-ai-review-2026

Agentic Index coverage score

5.5 / 14 capabilities · 39%

Integrations & Tool Calling	Partial
EHR push through a Chrome extension places the note in the right fields of a fixed list of browser based EHRs (Athena, DrChrono, Elation, Kipu, Practice Fusion, SimplePractice, Tebra and others) on the clinician's click. No API integration or custom tools are documented, so the connector list is fixed with no way to add your own. Sourcegetfreed.ai/featuresread 2026-09-28
Workflow Orchestration	Partial
Pre-charting, the ambient scribe, coding, patient instructions and letters, and the Front Desk receptionist are fixed function products; no multi agent or buyer configured flow is documented. Sourcegetfreed.ai/featuresread 2026-09-28
Knowledge Grounding & RAG	Partial
Clinical Evidence gives cited answers from 50+ medical sources (vendor knowledge), and pre-charting summarizes the last note, open follow-ups and relevant history per visit. Front Desk has a clinic knowledge base set up at onboarding, though how it is retrieved and kept current is not described. Sourcegetfreed.ai/featuresread 2026-09-28
Human Oversight & Guardrails	Partial
The note reaches the EHR only when the clinician pushes it with one click, and Front Desk runs within AI hours the clinic configures, but no review step, approval queue or escalation rule is described. Sourcegetfreed.ai/featuresread 2026-09-28
Security, Identity & Governance	Full
PHI is encrypted at rest and in transit, alongside SOC 2 Type 1 and Type 2, HIPAA and HITECH with BAAs; SSO on the Groups plan and team roles configured in Front Desk settings cover access. Sourcegetfreed.ai/securityread 2026-09-28
Observability & Auditability	Partial
Front Desk keeps a shared clinic inbox where staff review and manage the receptionist's patient conversations, a run-level history; no audit trail or per-action record of what the scribe or receptionist did is documented. Sourcefrontdesk.help.getfreed.ai/enread 2026-09-28
Memory & State Persistence	Partial
A clinician edits one note and asks Freed to learn the format, and later notes follow it, with saved phrases on Premier; this is per clinician style personalization with no stated lifetime. Notes auto-delete after 30 days if set, which is data retention, not memory. Sourcegetfreed.ai/featuresread 2026-09-28
Deployment & Data Residency	Not documented
Data resides in the United States on Microsoft Azure, a fixed region that is disclosed but not selectable, with no customer environment option. Sourcegetfreed.ai/securityread 2026-09-28
Prebuilt Agents, Templates & Packs	Partial
Specialty specific templates on every plan and an instant template builder on Core are vendor note formats and a builder the clinician uses, not an adoptable agent or template library; Front Desk is a second product beside the scribe. Sourcegetfreed.ai/pricingread 2026-09-28
Triggers & Channel Coverage	Full
Front Desk is an AI receptionist that answers the clinic's inbound calls during lunch and after hours, within AI hours the clinic sets, with two way SMS and a shared clinic inbox, so an inbound patient call wakes it on its own; scribe capture is clinician started. Sourcefrontdesk.help.getfreed.ai/enread 2026-09-28
Model Flexibility & Routing	Not documented
The model is described as trained only on de-identified notes and runs on Azure infrastructure, with no provider named and no customer model choice or routing documented (provider undisclosed). Sourcegetfreed.ai/securityread 2026-09-28
APIs, SDKs & MCP Extensibility	Not documented
No API, SDK or developer documentation for Freed's platform is linked; the navigation offers pricing, security, help centers and contact only. Sourcegetfreed.airead 2026-09-28
Testing, Debugging & Optimization	Not documented
No customer evaluation or testing surface is documented; the 98 percent recall figure is the vendor's own measurement. Sourcegetfreed.airead 2026-09-28
Browser & Computer Use	Not documented
The Chrome extension places the note into EHR fields when the clinician clicks push, a step a person drives; no agent that navigates or operates an interface on its own is documented. Sourcegetfreed.ai/featuresread 2026-09-28

The Agentic Index coverage score grades every vendor Full, Partial or Not documented against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded

Recent platform changes

2026-08-05·Human approval / guardrailsVerified

Freed released a new Dictation feature for its AI Scribe product. This capability is now live specifically for customers on the Premier and Group pricing tiers.

Bears on: Human approval / guardrails

View source

2026-08-05·Memory / stateVerified

Freed launched Knowledge Base 2.0 for its Front Desk AI receptionist. This rebuilt experience makes it easier for users to manage the information the AI agent draws upon when interacting with patients.

Bears on: Memory / state

View source

View all 2 changes for Freed →Tracked since Aug 2026 · Verified from public vendor sources

Pricing

$39 per month (Starter, up to 40 notes); $79 Core unlimited; $119 Premier or $104 per month billed annually

seats (per clinician per month), tiered

Trial available

Included quota

Starter includes up to 40 notes a month with specialty templates and live support. Core adds unlimited notes, the instant template builder and Clinical Evidence answers. Premier adds visit summaries and patient context, patient instructions, letters and referrals, EHR push, dictation and saved phrases, and ICD-10 and CPT codes.

What is public

Everything: all three tier prices, the note cap, the annual rate, trial terms, and the student discount are posted by the vendor.

Billing mechanics

Self-serve monthly subscriptions per clinician across three posted tiers, with an annual option on Premier. Groups get custom pricing with SSO, team capabilities and a dedicated account manager.

Cost watchouts

The 40 note cap on Starter is roughly two notes per working day, so full-time clinicians land on Core or Premier; Premier's $104 rate is the annual option.

Variable cost rationale

Flat posted tiers with unlimited notes above Starter; the only quota is Starter's 40 note cap, which pushes an upgrade rather than overage billing.

Additional watchouts

EHR push is a Chrome extension into browser-based EHRs, not API write back, so it depends on the EHR running in the browser.

Overage / add-ons

Starter is capped at 40 notes per month; Core and Premier are unlimited with no usage metering.

Sales call required

Mixed (some tiers require a call)

Free / trial

Seven day free trial of Premier, no credit card; no permanent free tier

Lowest paid plan

Starter at $39 per month for up to 40 notes

Commercial notes

Independent. Reports 26,000+ clinicians at 1,300+ clinics and more than 32 million visits transcribed in 2025.

Key ambiguities

Student and resident terms differ between the pricing page offer (Core through a pilot program) and the 50 percent student discount in its FAQ.

Agentic Index verified 2026-09-28

Official pricing page Docs

Related vendors

Alternatives to Freed

The closest documented capability profiles to Freed among healthcare agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.

Abridge6.5 / 14Fuller documented coverage on Integrations & Tool Calling and Human Oversight & Guardrails
DeepScribe5.5 / 14Fuller documented coverage on Integrations & Tool Calling and Human Oversight & GuardrailsFreed vs DeepScribe →
mdhub7.5 / 14Fuller documented coverage on Integrations & Tool Calling and Workflow OrchestrationFreed vs mdhub →
Claim Health6.0 / 14Fuller documented coverage on Integrations & Tool Calling and Workflow Orchestration
Commure7.0 / 14Fuller documented coverage on Integrations & Tool Calling and Workflow Orchestration
Fathom5.0 / 14Fuller documented coverage on Workflow Orchestration and Prebuilt Agents, Templates & Packs

Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded

Compare Freed with other vendors →Compare all healthcare agents →See where Freed ranks →

Data confidence: high

Head to head

Freed vs Nabla Freed vs Suki Freed vs Heidi Freed vs DeepScribe Freed vs mdhub