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Ambience Healthcare

Also known as: Ambience, AutoScribe

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AI platform for health systems pairing an ambient scribe with pre-visit, in-visit and post-visit modules for chart summaries, chart questions, referral and discharge notes and point of care coding, grounded in a shared, source-linked understanding of the patient record (Chorus). Reads and writes Epic, Oracle Health (Cerner) and athenahealth.

Ambience Healthcare builds an AI platform for clinical documentation, coding and chart work at health systems, across ambulatory, inpatient and emergency settings and more than 200 specialties.

Its modules run in three suites: before the visit (patient and hospital stay summaries, a conditions advisor, and schedule, problem list and patient list sync), during it (the ambient scribe with multiple speaker attribution and translation, a live recap, Chart Chat for questions about the chart, medication order assist and patient instructions) and after it (HPI, assessment and plan, discharge and ED medical decision making notes, referral letters, and coding modules for ICD-10, E&M, HCC compliance, Modifier 25, add-on codes and inpatient level of service).

All of them draw on Chorus, shared infrastructure introduced in August 2026 that maintains a continuously updated, source-linked understanding of each patient from notes, medications, labs and diagnostic reports, with the EHR as the authoritative record. Every action is clinician reviewed and audited, codes are surfaced for the clinician to attest, and inpatient CDI suggestions carry their clinical rationale and documentation references.

The platform is built into Epic Hyperspace and Haiku with SMART on FHIR and Ambient APIs, writes to Cerner Millennium through FHIR and REST APIs, and integrates with athenahealth through its Marketplace; Integration APIs for EHRs and telehealth platforms are documented behind a request. The vendor states SOC 2 Type I and Type II, HIPAA and GDPR, and builds on OpenAI GPT-5 with its own models. Founded in 2020 by Mike Ng (CEO) and Nikhil Buduma, it raised a $243 million Series C in July 2025 led by Oak HC/FT and Andreessen Horowitz; named customers include Cleveland Clinic, UCSF Health, Houston Methodist, Memorial Hermann, MultiCare and Ardent Health.

Vendor details

Canonical URL

https://www.ambiencehealthcare.com

Category

Healthcare agent

Subcategory

Clinical documentation

Funding status

Independent. Founded 2020 by Mike Ng (CEO) and Nikhil Buduma. Raised a $243 million Series C on 29 July 2025 led by Oak HC/FT and Andreessen Horowitz, with the OpenAI Startup Fund, Kleiner Perkins, Optum Ventures and others participating; total raised and valuation are not stated in the announcement.

Company status

independent

Use cases & customers

Primary use cases

ambient clinical documentationcoding integrity at point of careafter visit summariesreferral drafting and pre visit prep

Target customers

health systemsacademic medical centersenterprise

Deployment options

SaaS

Integrations

Built into Epic Hyperspace and Haiku with SMART on FHIR and Ambient APIs; writes to Cerner Millennium (Oracle Health) through FHIR and REST APIs; integrates with athenahealth through its Marketplace and MDP program. Schedules, patient lists (including Epic MyList) and problem lists stay in sync inside the EHR. Ambience Integration APIs for EHRs, telehealth platforms and healthcare applications (transcription, note generation, CDI with ICD-10 suggestions, patient context enrichment) are documented at docs.ambiencehealthcare.com, with access by request.

In practice

Your specialty mix spans oncology to emergency medicine and generic scribes miss the vocabulary. Ambience ships specialty tuned models across more than 200 specialties, so notes match how each field documents.

Documentation and coding live in silos and denials keep climbing. AutoCDI validates each note against ICD-10 and CPT requirements at the point of care, with audit trails for revenue cycle teams.

Patients leave visits confused about next steps. AutoAVS turns the encounter into a plain language after visit summary in the patient's own language, with no added clinician work.

Agentic Index coverage score

7.5 / 14 capabilities · 54%

Integrations & Tool Calling Full

Reads and writes directly to the EHR: built into Epic Hyperspace and Haiku with SMART on FHIR and Ambient APIs, FHIR and REST APIs into Cerner Millennium, and athenahealth through its Marketplace and MDP program; schedules, patient lists and problem lists stay in sync inside the EHR.

Sourceambiencehealthcare.com/informaticsread 2026-09-28

Workflow Orchestration Partial

Pre-visit, in-visit and post-visit suites of fixed-function modules (patient summary, ambient scribe, chart chat, referral letters, coding assist and others) run on the shared Chorus infrastructure. The sequence is product defined, with no multi-agent or buyer-configured flow documented.

Sourceambiencehealthcare.com/productsread 2026-09-28

Knowledge Grounding & RAG Full

Chorus maintains a system of context over the patient record: it navigates notes, medications, labs and diagnostic reports, reconciles contradictions, and keeps a continuously updated, source-linked understanding of the patient that is reused across workflows, with the EHR as the authoritative record.

Sourceambiencehealthcare.com/blog/introducing-ambience-chorus----part-1-system-of-contextread 2026-09-28

Human Oversight & Guardrails Full

Every action is clinician reviewed, and codes (ICD-10, HCC/MCC/CC, E&M) are surfaced as care is delivered with the clinician there to attest before they reach the record or a claim.

Sourceambiencehealthcare.comread 2026-09-28

Security, Identity & Governance Partial

The informatics page states SOC 2 Type I and Type II certification, HIPAA and GDPR, and the trust center names Ambience a HIPAA business associate. No access surface (single sign-on, roles or permissions) is documented; the Vanta trust center shows only its HIPAA statement, and the API landing page says only secure authentication and access control.

Sourceambiencehealthcare.com/informaticsread 2026-09-28

Observability & Auditability Full

Every action is audited, and inpatient CDI carries an explainable audit trail in which every suggested diagnosis includes its clinical rationale and supporting documentation references; Chart Chat answers cite their sources.

Sourceambiencehealthcare.com/blog/ambience-healthcare-becomes-first-ambient-ai-platform-to-launch-inpatient-cdi-at-the-point-of-care-built-on-openairead 2026-09-28

Memory & State Persistence Partial

Adaptive Physical Exam Templates remember each clinician's exam documentation preferences, scoped per clinician. How long those preferences are kept is not stated.

Sourceambiencehealthcare.com/productsread 2026-09-28

Deployment & Data Residency Not documented

No hosting provider, region or customer-environment option is documented; the informatics page, which addresses IT buyers, covers EHR integration and compliance only.

Sourceambiencehealthcare.com/informaticsread 2026-09-28

Prebuilt Agents, Templates & Packs Partial

About 25 named modules across pre-visit, in-visit and post-visit suites (Patient Summary, Ambient Scribe, Chart Chat, Referral Letters, Discharge Note Generator, ICD-10 Code Assist, HCC Compliance Validator and others) are features of one platform. Most sit downstream of the ambient note rather than standing alone, and coverage of 200+ specialties is product tuning, not an adoptable template library.

Sourceambiencehealthcare.com/productsread 2026-09-28

Triggers & Channel Coverage Partial

Ambient capture is started by the clinician in ambulatory, inpatient and emergency settings, and schedule, patient list and problem list sync keeps context current. Nothing starts the agent on an event or schedule without the clinician.

Sourceambiencehealthcare.com/productsread 2026-09-28

Model Flexibility & Routing Not documented

Built on OpenAI GPT-5 together with Ambience's proprietary models, chosen by the vendor; no customer model choice or routing is documented.

Sourceambiencehealthcare.com/blog/ambience-healthcare-becomes-first-ambient-ai-platform-to-launch-inpatient-cdi-at-the-point-of-care-built-on-openairead 2026-09-28

APIs, SDKs & MCP Extensibility Full

docs.ambiencehealthcare.com names the Ambience Integration APIs for EHRs, telehealth platforms and healthcare applications, covering encounter transcription, note generation, CDI with ICD-10 suggestions and EHR patient context enrichment. The reference is gated behind a documented request path (the EMR integration mailbox).

Sourcedocs.ambiencehealthcare.comread 2026-09-28

Testing, Debugging & Optimization Not documented

No customer evaluation or testing surface is documented; the Cleveland Clinic study, KLAS validations and the AAPC coding compliance figure are the vendor's own results.

Sourceambiencehealthcare.comread 2026-09-28

Browser & Computer Use Not documented

No browser or computer use is documented; the product works inside the EHR through SMART on FHIR, FHIR and REST APIs.

Sourceambiencehealthcare.com/informaticsread 2026-09-28

The Agentic Index coverage score grades every vendor Full, Partial or Not documented against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded

Recent platform changes

2026-08-24·Memory / stateVerified

Ambience Healthcare introduced Ambience Chorus, a shared AI infrastructure that powers its entire product suite. The platform features a system of context that navigates patient records across notes, medications, labs, and diagnostic reports to build and maintain a source-linked understanding of the patient's clinical history.

Bears on: Memory / state

View source
2026-08-10·Agent capabilityPartially Verified

Ambience Healthcare expanded its Chart Awareness capabilities across its intelligence platform. The update introduces Chart-Aware Patient Summaries, Assessment & Plan generation, Diagnostics, and Coding, which automatically synthesize longitudinal patient history, lab trends, and imaging findings directly into clinical notes.

Bears on: Memory / state

View source
View all 2 changes for Ambience Healthcare →Tracked since Aug 2026 · Verified from public vendor sources

Pricing

Contact sales

Inference, not stated by the vendor: clinicians covered and modules licensed.

Included quota

Annual contract per clinical full time equivalent. Base AutoScribe is the entry module; AutoCDI, AutoAVS, AutoRefer, and AutoPrep are added per module.

What is public

Modules, EHR integrations and SOC 2 Type I and II are public; no prices, plans or trial are published.

Billing mechanics

Not published; sold through sales.

Variable cost rationale

Inference, not stated by the vendor: module selection and the number of clinicians covered likely move the contract value; no rate or meter is published.

Additional watchouts

Health system sales only; no self-serve path or published rates.

Overage / add-ons

No usage metering documented; cost scales with clinical FTE count and module selection under annual contracts.

Sales call required

Yes, required for paid access

Free / trial

No self-serve trial published

Lowest paid plan

None public

Commercial notes

Independent; $243 million Series C in July 2025 led by Oak HC/FT and Andreessen Horowitz. Named customers include Cleveland Clinic, UCSF Health, Houston Methodist, Memorial Hermann, MultiCare and Ardent Health.

Key ambiguities

No vendor rate, billing unit or module packaging is published.

Agentic Index verified 2026-09-28

Alternatives to Ambience Healthcare

The closest documented capability profiles to Ambience Healthcare among healthcare agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.

  • Suki6.5 / 14A lighter documented profile than Ambience Healthcare
  • XCaliber Health9.0 / 14Fuller documented coverage on Workflow Orchestration and Prebuilt Agents, Templates & Packs
  • Abridge6.5 / 14Fuller documented coverage on Security, Identity & GovernanceAmbience Healthcare vs Abridge →
  • Develop Health7.5 / 14Fuller documented coverage on Workflow Orchestration and Triggers & Channel Coverage
  • Heidi9.0 / 14Adds documented Deployment & Data Residency
  • Lyrebird Health7.0 / 14Adds documented Deployment & Data Residency

Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded

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