How much does Tennr cost?

No public pricing; demo required.

What are the best alternatives to Tennr?

Based on documented capability coverage across the Agentic Index 14 point taxonomy, the closest alternatives to Tennr among healthcare agents are CodaMetrix, FinThrive, Humata Health, Nym. Each is graded on the same public evidence, and no vendor pays for placement.

Does Tennr have SOC 2, SSO and role based access control?

Partial under the Agentic Index verification standard. Tennr publishes some public evidence of security and identity controls, but narrower than the full set of SOC 2, single sign on (SSO) and role based access control (RBAC). Evidence basis: Tennr displays HIPAA Compliant and SOC II Compliant badges and does not state its SOC 2 type. It names no SSO, roles or permissions that a customer operates. The only access control policies it describes are internal ones. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Does Tennr give you tracing and observability into agent runs?

Partial under the Agentic Index verification standard. Tennr publishes some public evidence of logging or observability, but narrower than full tracing and auditability across agent runs. Evidence basis: Referrers and staff see real time status and to-dos per order. Autopilot shows field by field confidence, and dashboards track processing times, conversion and denials. Tennr names no audit log and no record, referral by referral, of the ac. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Does Tennr require human approval before an agent acts?

Partial under the Agentic Index verification standard. Tennr publishes some public evidence of guardrails or oversight, but narrower than a documented human approval step before an agent acts. Evidence basis: Autopilot completes high confidence work automatically. Items needing verification go to staff review queues, and only the parts requiring expert judgment are escalated. The customer chooses which steps run on Autopilot. Automated work comm. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Back to vendors

Tennr

Also known as: RaeLM

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Healthcare agentindependentVerified 2026-09-29

Entry priceContact salesFull pricing detail

Referral and patient intake orchestration for specialty providers: reads inbound faxes, portal, e-prescribe and email orders, checks documentation against a maintained payer criteria library, runs benefits checks and patient, payer and prescriber outreach, and updates charts, with Autopilot automating high-confidence steps.

Tennr automates pre-visit patient processing for referral based care. Its customers are DME suppliers and manufacturers, infusion providers, fertility clinics, physician groups, health systems and specialty pharmacies. It classifies and routes inbound faxes, charts, portal submissions and internal orders, extracts the data, runs eligibility and benefits investigation, and checks documentation against a library of service code to payer criteria mappings that Tennr keeps current, identifying what supports coverage and what is missing.

Its agents call, text and email patients, payers and prescribers to unblock orders, compile and submit prior authorization packets, and update charts and orders, while referring providers see real time status and to-dos. Autopilot completes high-confidence work automatically, with field-level confidence and accuracy measures that let a team choose which steps to automate. Items needing verification and expert judgment go to staff. Tennr runs its own purpose built models (RaeLM) and displays HIPAA and SOC 2 badges. It does not name the EHRs it connects to or describe an API, customer access controls or hosting. Pricing is by demo.

Vendor details

Canonical URL

https://www.tennr.com

Funding status

$162M total at $605M valuation; Series C Jun 2025 (IVP, a16z, Lightspeed, GV, ICONIQ, Foundation Capital, Frank Slootman)

Company status

independent

Use cases & customers

Primary use cases

referral intake and routingdocument extraction from faxeseligibility and benefits investigationprior authorization qualificationreferral status tracking

Target customers

DME suppliers and manufacturersinfusion providersfertility clinicsphysician groupshealth systemsspecialty pharmacies

Deployment options

SaaS

Integrations

Tennr takes in orders by eFax, email, portal and e-prescribe. It updates charts and orders in the provider's systems, which it does not name publicly, and submits prior authorizations to payers. Outreach to patients, payers and prescribers runs by phone, text and email. There is no public API.

In practice

Your intake team rekeys referrals that arrive by fax, portal, e-prescribe and email. Tennr classifies and routes each one, extracts the data and writes it into your connected systems.

Your staff chase payers and prescribers for missing paperwork before an order can move. Tennr checks the documentation against its payer criteria library, then calls, texts and emails patients, payers and prescribers until the order is unblocked.

Your team wants routine orders to move on their own while staff keep the hard cases. Autopilot completes the high confidence steps you choose, and items needing verification or expert judgment go to staff review queues.

Sources & related URLs

Research sources

https://www.tennr.com/ https://www.fiercehealthcare.com/health-tech/tennr-clinches-101m-build-out-ai-automates-patient-referral-workflows https://digitalhealthwire.com/tennr-raises-101m-series-c-for-ai-powered-referrals/

Agentic Index coverage score

6.5 / 14 capabilities · 46%

Integrations & Tool Calling	Full
Charts and orders update automatically where they need to reflect changes. Autopilot writes extracted patient data into connected systems, which removed 12 manual entry points at one supplier. The product compiles and submits prior authorization packets and calls, texts and emails patients, payers and prescribers. Tennr does not name the EHRs and pharmacy systems it writes to. Sourcetennr.comread 2026-09-29
Workflow Orchestration	Full
Inbound documents are classified and routed into workflows. Authorization status and medical necessity criteria decide the next step. Tennr either completes and submits the order, reaches out for what is missing, or escalates to staff the parts needing expert judgment. Autopilot runs high confidence steps automatically, and the customer chooses which steps it runs. Sourcetennr.com/productread 2026-09-29
Knowledge Grounding & RAG	Full
Documentation is checked against a library of service code to payer criteria mappings that Tennr keeps up to date across every product a provider supplies. Health systems can apply their own care management criteria. New criteria enter the library instead of going into a retrained model. Sourcetennr.com/solutions/dmeread 2026-09-29
Human Oversight & Guardrails	Partial
Autopilot completes high confidence work automatically. Items needing verification go to staff review queues, and only the parts requiring expert judgment are escalated. The customer chooses which steps run on Autopilot. Automated work commits without an approval step. Sourcetennr.com/customer-stories/performance-home-medicalread 2026-09-29
Security, Identity & Governance	Partial
Tennr displays HIPAA Compliant and SOC II Compliant badges and does not state its SOC 2 type. It names no SSO, roles or permissions that a customer operates. The only access control policies it describes are internal ones. Sourcetennr.com/privacy-policyread 2026-09-29
Observability & Auditability	Partial
Referrers and staff see real time status and to-dos per order. Autopilot shows field by field confidence, and dashboards track processing times, conversion and denials. Tennr names no audit log and no record, referral by referral, of the actions the agent took. Sourcetennr.com/solutions/health-systemsread 2026-09-29
Memory & State Persistence	Not documented
Each referral is processed from its own documents and the payer criteria library. Tennr names no agent memory. Sourcetennr.com/productread 2026-09-29
Deployment & Data Residency	Not documented
Hosting and cloud providers come up only as a category of vendor Tennr uses. Tennr names no hosting provider or region, no residency choice and no option to run in the customer's environment. Sourcetennr.com/privacy-policyread 2026-09-29
Prebuilt Agents, Templates & Packs	Partial
The product comes as an Automation Suite, Intelligent Triage, Workflow Orchestration, Communications Coordination and Autopilot. These are stages and modes of one referral pipeline, not products that stand alone. A product catalog is offered as a download. The specialty solutions describe customer segments. Sourcetennr.com/productread 2026-09-29
Triggers & Channel Coverage	Full
Work starts when faxes, portal submissions, e-prescribe and email orders arrive. Tennr classifies and routes each inbound referral and follows up by phone, text and email until the order is unblocked, with no one at the provider initiating it. Sourcetennr.comread 2026-09-29
Model Flexibility & Routing	Not documented
Document reading and payer criteria matching run on Tennr's own purpose built models (RaeLM). Tennr names no third party model provider and no way for customers to choose a model. Sourcetennr.com/aboutread 2026-09-29
APIs, SDKs & MCP Extensibility	Not documented
There is no public API, SDK, webhook or MCP surface, and the site has no developer pages. Sourcetennr.com/sitemap.xmlread 2026-09-29
Testing, Debugging & Optimization	Partial
Autopilot exposes field by field confidence and accuracy measures that a team uses to decide which steps to automate. Tennr does not say how accuracy is measured or whether it gates changes. Sourcetennr.com/customer-stories/performance-home-medicalread 2026-09-29
Browser & Computer Use	Not documented
Portals appear as intake sources, and outreach runs by phone, text and email, not through a screen. Tennr names no browser, desktop or portal operation by the agent. Sourcetennr.com/solutions/dmeread 2026-09-29

The Agentic Index coverage score grades every vendor Full, Partial or Not documented against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded

Pricing

Contact sales

What is public

No prices, plans or billing basis are published first party; Tennr offers a demo and positions the platform as letting providers grow order volume without adding intake headcount.

Variable cost rationale

No billing basis or rate is published, so exposure to referral or document volume cannot be checked from public pages.

Sales call required

Yes, required for paid access

Free / trial

None public

Agentic Index verified 2026-09-29

Official pricing page

Related vendors

Alternatives to Tennr

The closest documented capability profiles to Tennr among healthcare agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.

CodaMetrix6.5 / 14Fuller documented coverage on Testing, Debugging & Optimization
FinThrive7.5 / 14Adds documented Browser & Computer Use
Humata Health7.5 / 14Adds documented Browser & Computer Use
Nym7.5 / 14Fuller documented coverage on Observability & Auditability and Testing, Debugging & Optimization
Waystar7.5 / 14Adds documented APIs, SDKs & MCP Extensibility
Arintra7.0 / 14Adds documented Deployment & Data Residency

Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded

Compare Tennr with other vendors →Compare all healthcare agents →See where Tennr ranks →

Data confidence: medium

Head to head

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