How much does Automation Anywhere cost?

Paid editions are quoted through enterprise sales; no list prices are published. A free Cloud Community Edition is offered for individuals and developers. The company states that agent-driven work shifts licensing away from seat-based pricing, but no first-party rate card was read.

Does Automation Anywhere support MCP and tool calling?

Full under the Agentic Index verification standard. Automation Anywhere publishes public evidence of Model Context Protocol (MCP) support, tool calling, and API or SDK extensibility for connecting agents to external tools. Evidence basis: A versioned API is published for the platform itself. The Control Room API reference lists endpoint modules including an Authentication API, Audit API, Device API, Automations (Bot Scheduler) API, Trigger API, an API Task Execution API that. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Does Automation Anywhere have SOC 2, SSO and role based access control?

Full under the Agentic Index verification standard. Automation Anywhere publishes public evidence of enterprise security and identity controls, covering a compliance posture such as SOC 2 or ISO 27001, single sign on (SSO or SAML), and role based access control (RBAC). Evidence basis: Certifications and access controls are both published. The platform page states "the platform holds SOC 2 Type II, ISO 27001 and GDPR certifications", and the Trust Center lists ISO 27001, SOC, HIPAA compliant, HITRUST certified, ISO 9001,. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Does Automation Anywhere give you tracing and observability into agent runs?

Full under the Agentic Index verification standard. Automation Anywhere publishes public evidence of tracing, observability and audit logging into agent runs, so a team can see what an agent did and why. Evidence basis: Agent actions can be monitored and audited after the fact. AI Agent Studio says "monitor every move agents make", names Monitor and audit as a step in how it works, promises built in governance and guardrails that "keep AI actions clear, sa. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Back to vendors

Automation Anywhere

Q: Who is Automation Anywhere for?

enterprise, public sector, mid-market

Q: What are the best alternatives to Automation Anywhere?

Based on documented capability coverage across the Agentic Index 14 point taxonomy, the closest alternatives to Automation Anywhere among enterprise operations agents are SS&C Blue Prism, Adopt AI, Pega, Pipefy. Each is graded on the same public evidence, and no vendor pays for placement.

Also known as: Tethys Solutions

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Enterprise operations agentindependentVerified 2026-09-17

Entry priceNot public for paid editions; enterprise pricing quoted through sales, with a free Cloud Community EditionFull pricing detail

Enterprise Agentic Process Automation platform that orchestrates goal driven AI agents, RPA bots, and human decisions across whole business processes.

Automation Anywhere is an enterprise agentic process automation platform that combines goal-driven AI agents, robotic process automation, APIs and human expertise in one orchestrated system. Its position is that agents are most useful over an existing automation estate: agentic AI runs on top of current RPA and BPM installations to handle the exceptions and unstructured work traditional bots cannot, while the Mozart Orchestrator and Automation Workspace sequence agents, bots and people through a single process.

Agents are built in the low-code AI Agent Studio. Teams give each agent a role, a goal and specific tool access, choose a model from an approved list and connect it to company data, tune prompts and test for accuracy, save prompts as templates, plug the agent into a workflow, then monitor and audit it. Agents reason, act across bots, APIs, documents and other agents, and can be triggered by schedule, by system events or in natural language from inside existing applications through Automation Co-Pilot. The Control Room exposes versioned APIs for authentication, audit, scheduling, triggers, policy management, API task execution and custom model connections.

The platform is sold with governance attached: built-in guardrails on agent actions, a separate AI Governance product, role-based access control, end-to-end encryption and comprehensive audit trails. Automation Anywhere states that the platform holds SOC 2 Type II, ISO 27001 and GDPR certifications, and its trust center lists ISO 27001, SOC, HITRUST, ISO 42001, ISO 22301 and HIPAA compliance alongside penetration test and code-scanning reports.

In November 2025 Automation Anywhere acquired Aisera, and it now sells Aisera-branded self-service agents for IT service management, IT operations and the service desk beside its own industry and function solutions. Paid editions are quoted through enterprise sales; a free Cloud Community Edition is available.

Vendor details

Canonical URL

https://www.automationanywhere.com

Subcategory

Agentic process automation

Funding status

Independent, headquartered in San Jose, California, founded in 2003 as Tethys Solutions and rebranded Automation Anywhere in 2010 by Mihir Shukla, Neeti Mehta Shukla, Ankur Kothari, and Rushabh Parmani. Raised about eight hundred forty million dollars in total, including a two hundred fifty million dollar Series A led by New Enterprise Associates and Goldman Sachs at a one point eight billion dollar valuation, a three hundred million dollar SoftBank Vision Fund investment, and a two hundred ninety million dollar Series B led by Salesforce Ventures in 2019 at a six point eight billion dollar valuation. Serves thousands of organizations across ninety countries and has been a Gartner Magic Quadrant Leader for robotic process automation for eight consecutive years.

Company status

independent

Use cases & customers

Primary use cases

agentic process automationIT and finance workflow automationdocument processing and exception handlingenterprise RPA modernization

Target customers

enterprisepublic sectormid-market

Deployment options

SaaScloudVPCon-premise

Integrations

Orchestrates agents, RPA bots and APIs across enterprise systems, integrating with ERPs and CRMs through pre-built connectors and open APIs, and running agentic AI over existing RPA and BPM installations to handle exceptions and unstructured data. The Control Room publishes versioned APIs, including an API Task execution endpoint and an AI Agent Studio API for connecting custom models.

In practice

Your largest back office processes like invoice exception handling stay manual because they span ERP systems, documents, and judgment calls. Automation Anywhere agents read the documents, cross reference the data, apply the rules, and route only true exceptions to a person.

You have years of RPA bots but leadership now wants autonomous agents without losing control. The orchestrator coordinates agents, bots, and people in one governed flow, with guardrails and evaluations so nothing reaches production untested.

IT and finance teams are buried in repetitive tickets and approvals. Pre built agentic solutions for accounts payable, IT service desk, and customer support drive straight through processing above ninety percent while keeping a full audit trail.

Sources & related URLs

Research sources

https://www.automationanywhere.com/products/agentic-process-automation-system https://www.automationanywhere.com/products/ai-agent-studio https://www.prnewswire.com/news-releases/automation-anywhere-unveils-2026-platform-enhancements-to-run-ai-driven-processes-across-the-enterprise-302776109.html https://www.prnewswire.com/news-releases/automation-anywhere-advances-ai-native-agentic-solutions-for-the-enterprise-with-openai-302664271.html https://en.wikipedia.org/wiki/Automation_Anywhere

Agentic Index coverage score

11.5 / 14 capabilities · 82%

Integrations & Tool Calling	Full
Agents and bots execute work in the customer's systems. The platform "combines and orchestrates goal-based AI agents, RPA, APIs, and human expertise in one unified platform"; "using pre-built connectors and open APIs, the platform integrates seamlessly with ERPs and CRMs"; and agentic AI runs over existing RPA and BPM systems to handle exceptions and unstructured data. AI Agent Studio agents "orchestrate across bots, APIs, documents, and other agents in real time", each with assigned tool access, and the indexed Control Room reference publishes a Device API and work item queue endpoints. Which ERPs and CRMs are covered is not stated, and no connector list is given. Sourceautomationanywhere.com/products/agentic-process-automation-system, /products/ai-agent-studio; readread 2026-09-17
Workflow Orchestration	Full
Agents, bots, APIs and people run in one orchestrated process. The platform orchestrates "goal-based AI agents, RPA, APIs, and human expertise in one unified platform", where "goal-driven AI agents plan, execute, and self-heal without manual direction" and agentic AI sits over existing RPA and BPM to "handle exceptions and unstructured data that traditional bots cannot". AI Agent Studio says agents handle reasoning and human in the loop and orchestrate across bots, APIs, documents and other agents in real time, and customers "orchestrate agents easily within end-to-end workflows via drag-and-drop tools with AI-powered next action suggestions". The Mozart Orchestrator and Automation Workspace are named products. Agent steps are composed with deterministic bots and APIs in one workflow, and self healing covers retries. Branching and versioning specifics are not spelled out. Sourceautomationanywhere.com/products/agentic-process-automation-system, /products/ai-agent-studio; readread 2026-09-17
Knowledge Grounding & RAG	Partial
Agents are grounded in connected company data, but no maintained retrieval structure is documented. AI agents are "built on the right foundational model for your use case, grounded in your company data", customers "choose your LLM, connect your data", and the platform ships Document Automation and Process Discovery products over customer content. No index, graph or embeddings layer that persists and stays queryable over the customer's knowledge is documented. Sourceautomationanywhere.com/products/ai-agent-studio; readread 2026-09-17
Human Oversight & Guardrails	Full
Human checkpoints are part of the orchestrated process. AI Agent Studio says goal driven agents powered by the Process Reasoning Engine "handle reasoning, human-in-the-loop, and orchestrate across bots, APIs, documents, and other agents in real time", that customers "plug AI agents into workflows, with 100% oversight", and that "built-in governance and guardrails keep AI actions clear, safe, and accountable". The platform orchestrates human expertise alongside agents and bots in one workflow, and AI Governance is a named product. Where a checkpoint is configured, and whether autonomy varies by risk, is not described. Sourceautomationanywhere.com/products/ai-agent-studio, /products/agentic-process-automation-system; readread 2026-09-17
Security, Identity & Governance	Full
Certifications and access controls are both published. The platform page states "the platform holds SOC 2 Type II, ISO 27001 and GDPR certifications", and the Trust Center lists ISO 27001, SOC, HIPAA compliant, HITRUST certified, ISO 9001, ISO 42001, ISO 22301 and Cyber Essentials, with vendor penetration test, Veracode and Black Duck reports available on request. For access, the same page cites RBAC (role based access control), end to end encryption and comprehensive audit trails, with security "natively embedded at the infrastructure, data, and agent levels". AI Agent Studio gives each agent "a specific role, goal, and tool access" and limits models to an approved list, so access is controlled at user, tool and model level. The Trust Center lists SOC without a type (the platform page supplies Type II), and reports are released on request. Sourceautomationanywhere.com/products/agentic-process-automation-system, /trust-center; readread 2026-09-17
Observability & Auditability	Full
Agent actions can be monitored and audited after the fact. AI Agent Studio says "monitor every move agents make", names Monitor and audit as a step in how it works, promises built in governance and guardrails that "keep AI actions clear, safe, and accountable", and offers to "see what goes in and comes out of your AI models". The platform page says security includes comprehensive audit trails at the agent level, and the indexed Control Room documentation includes an Audit API to "retrieve audit log data" plus audit event and export topics. The monitoring surface is described in marketing copy, and run level detail is not shown. Sourceautomationanywhere.com/products/ai-agent-studio, /products/agentic-process-automation-system; docs.automationanywhere.com Audit API (index copy); readread 2026-09-17
Memory & State Persistence	Not documented
The product pages for AI Agent Studio and the platform, the Trust Center and the home page describe prompts, tools, roles and templates but no agent memory, session state or learned context, and the product documentation does not confirm whether agents keep memory. Sourcedocs.automationanywhere.com (client-rendered); automationanywhere.com/products/ai-agent-studio; triedread 2026-09-17
Deployment & Data Residency	Not documented
The platform is sold as a cloud service (a Cloud Service product and a free Cloud Community Edition), and no hosting region, residency statement or customer environment option is published. The documentation names a Deployment Models topic, but cloud regions and private cloud or on premises options for Automation 360 are not confirmed. Sourcedocs.automationanywhere.com Deployment models (client-rendered); automationanywhere.com home and product pages; triedread 2026-09-17
Prebuilt Agents, Templates & Packs	Full
Automation Anywhere publishes solutions a buyer selects, plus templates inside the agent builder. The Solutions menu offers solutions by industry (financial services, healthcare, life sciences, manufacturing) and by function (customer service, finance and accounting, human resources, IT, service operations). AI Agent Studio names Templatize as a build step, with "save prompts as templates for quick access for future [use]" and "customize easily using templates or your own prompts", and prompts and agents are shared across automation teams. Each solution is a separately adoptable engagement. The Aisera branded solutions in the menu come from the acquired company, and whether the solutions or the Bot Store include adoptable prebuilt agents is not described. Sourceautomationanywhere.com home Solutions menu, /products/ai-agent-studio; readread 2026-09-17
Triggers & Channel Coverage	Full
Work reaches agents and bots without a person starting it. The documentation includes Adding event triggers and Linking event triggers to a Bot Runner topics, a Trigger API with which "you can also create and delete event triggers", and Control Room Bot Scheduler API endpoints (/v2/schedule/automations) plus an Automations API to "create, update, delete, and return details on scheduled automations". The platform page adds natural language triggering of multi step agentic workflows inside existing apps through Automation Co-Pilot. So work starts on events, on schedules and in conversation. The documentation's trigger types include email, file and window triggers. Sourcedocs.automationanywhere.com event triggers, Trigger API, Control Room APIs (index copies); automationanywhere.com/products/agentic-process-automation-system; readread 2026-09-17
Model Flexibility & Routing	Full
The customer controls which model each agent uses. AI Agent Studio says "choose your LLM, connect your data", and its Select and connect step reads: "Choose an AI model from your approved list and connect it to your data. Test different models to see which is the best fit." The FAQ confirms that "AI Agent Studio supports custom AI models and integrations with third-party AI platforms", and the indexed Control Room API reference includes an AI Agent Studio API to "define and connect to custom model connections". The providers are not named. Sourceautomationanywhere.com/products/ai-agent-studio; docs.automationanywhere.com Control Room APIs (index copy); readread 2026-09-17
APIs, SDKs & MCP Extensibility	Full
A versioned API is published for the platform itself. The Control Room API reference lists endpoint modules including an Authentication API, Audit API, Device API, Automations (Bot Scheduler) API, Trigger API, an API Task Execution API that generates an execution URL and token "to start an API-task execution through an API endpoint", a Policy Management API, and an AI Agent Studio API to "define and connect to custom model connections". The platform page says it integrates through "pre-built connectors and open APIs", and a free Community Edition is offered to developers. No MCP support is documented, and a Package SDK appears in release notes. Sourcedocs.automationanywhere.com Control Room APIs (index copy); automationanywhere.com/products/agentic-process-automation-system; readread 2026-09-17
Testing, Debugging & Optimization	Full
Agents are tested and compared before they go into a workflow. AI Agent Studio's named build steps are Select and connect, Tune and test, Templatize, Plug in to workflows, and Monitor and audit. Tune and test reads "adjust prompts to meet your exact requirements and test for accuracy", and Select and connect includes "test different models to see which is the best fit". The AI Governance product sits alongside. Testing a prompt for accuracy and comparing models before an agent is deployed is a way to evaluate a change. Whether results are scored and kept is not described. Sourceautomationanywhere.com/products/ai-agent-studio; readread 2026-09-17
Browser & Computer Use	Full
Automation Anywhere controls real application interfaces through RPA. Robotic Process Automation is a named product line (RPA Software, Automation Workspace, Automation 360), and the platform "combines and orchestrates goal-based AI agents, RPA, APIs, and human expertise in one unified platform", with agentic AI running "over existing RPA and BPM systems to handle exceptions and unstructured data that traditional bots cannot". Software robots carry the screen level work inside the same process, so how often they break when an interface changes is a live question for a bot estate this size. The mechanism by which the robots operate interfaces is not described. Sourceautomationanywhere.com/products/agentic-process-automation-system, home product menu; docs.automationanywhere.com (client-rendered); readread 2026-09-17

The Agentic Index coverage score grades every vendor Full, Partial or Not documented against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded

Recent platform changes

2026-07-29·Security / enterpriseVerified

Automation Anywhere announced that its agentic AI platform is now HIPAA compliant, supporting the processing of protected health information (PHI) across administrative healthcare workflows. The compliance framework enforces strict access controls, data encryption, and comprehensive audit logging. It also includes the provision of business associate agreements (BAAs) for covered entities.

Bears on: Security / enterprise

View source

2026-07-28·Observability / auditabilityVerified

Automation Anywhere introduced a new enterprise AI evaluation framework and operational memory architecture designed to measure agent trajectory accuracy for multi-step tasks. The company also published a benchmark report demonstrating its base agent (aa-agent-v1) achieved top rankings across all pass levels on the public τ-bench evaluation.

Bears on: Observability / auditability

View source

View all 2 changes for Automation Anywhere →Tracked since Jul 2026 · Verified from public vendor sources

Pricing

Not public for paid editions; enterprise pricing quoted through sales, with a free Cloud Community Edition

bots, consumption, and connected models

Free tierTrial available

What is public

No list pricing for paid editions. Automation Anywhere routes commercial terms through sales and offers a free Cloud Community Edition for individuals and developers.

Billing mechanics

Enterprise subscription tied to bots, agent consumption and connected foundation models.

Cost watchouts

Because models are bring your own, foundation model token costs sit outside the platform fee and can grow with agent usage.

Variable cost rationale

Cost scales with bot and agent consumption and, because the platform connects to customer chosen foundation models, model token spend is passed through, so total cost varies with automation volume and model usage.

Additional watchouts

Frequently cited as premium priced. Benchmark against other enterprise automation platforms and confirm which modules such as Document Automation and Process Discovery are included.

Sales call required

Yes, required for paid access

Free / trial

Free Cloud Community Edition for individuals and developers; paid editions via sales

Key ambiguities

No entry rate is published for paid editions; all commercial pricing is quoted under sales. The company states that agent-driven work moves licensing away from seat-based pricing, but no first-party rate card or unit rate was read.

Agentic Index verified 2026-09-17

Official pricing page

Related vendors

Alternatives to Automation Anywhere

The closest documented capability profiles to Automation Anywhere among enterprise operations agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.

SS&C Blue Prism12.0 / 14Adds documented Deployment & Data Residency
Adopt AI12.5 / 14Adds documented Deployment & Data Residency
Pega13.5 / 14Adds documented Memory & State Persistence and Deployment & Data Residency
Pipefy12.5 / 14Adds documented Memory & State Persistence and Deployment & Data Residency
Appian14.0 / 14Adds documented Memory & State Persistence and Deployment & Data Residency
Beam AI12.0 / 14Adds documented Deployment & Data Residency

Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded

Compare Automation Anywhere with other vendors →Compare all enterprise operations agents →See where Automation Anywhere ranks →

Data confidence: high

Head to head

Automation Anywhere vs UiPath Automation Anywhere vs Altilia Automation Anywhere vs ServiceNow Automation Anywhere vs Boomi Automation Anywhere vs Salesforce