Agentic Index
SleekFlow vs Spoki (2026)
Two WhatsApp first platforms on the official Meta Business API, and the pricing gap is the story. That verdict is the Agentic Index coverage score, graded from each vendor's own published materials.
SleekFlow's AgentFlow suite sells and supports across WhatsApp, Instagram, TikTok, SMS, email and calls with a unified inbox and commerce integrations, from about 149 dollars a month, documenting 9 of 14. Spoki unifies AI support, sales and voice agents, broadcasts, a conversational CRM and more than a hundred integrations across WhatsApp, voice, SMS, email and RCS, free at zero euros then from nineteen euros for Service and forty nine for Marketing plus pass through Meta fees, at 8. SleekFlow documents more; Spoki starts at a tenth of the price.
This comparison is published by Agentic Index, an independent agentic AI vendor research platform. SleekFlow and Spoki are each graded against the same 14 capability Agentic Index taxonomy, from the vendor's own public materials under the Agentic Index verification standard, alongside 969 researched vendors. No vendor pays for placement and no vendor has reviewed this page. How this evidence is graded
Choose SleekFlow if
- Documented coverage is broader and TikTok is a channel you actually sell on.
- A unified inbox across every channel is the operational requirement.
- Commerce integrations matter because the conversation should end in a purchase.
Choose Spoki if
- Nineteen euros a month against 149 is the difference between trying this and not.
- Transparent pass through of Meta conversation fees makes your true cost predictable.
- RCS alongside WhatsApp and SMS matters for your market.
| At a glance | SleekFlow | Spoki |
|---|---|---|
| Category | Customer support agent | Customer support agent |
| Entry price | About one hundred forty nine dollars per month (Pro with AI, per G2 2026 listing) | Free plan at zero euro per month; paid plans from nineteen euro per month (Service) and forty nine euro per month (Marketing), plus pass through Meta WhatsApp conversation fees. |
| Free / trial | Free plan capped at fifty monthly active contacts and three users; free trial also offered | Permanent free plan at zero euro per month plus a free trial with no credit card |
| Pricing confidence | public partial | public exact |
| Feature | S SleekFlow |
S Spoki |
|---|---|---|
| Action & orchestration | ||
|
Integrations & Tool Calling Ability to connect agents to real systems through native integrations, OAuth-authenticated actions, custom tools, APIs, webhooks, or MCP-compatible tools. |
Full / Explicit | Full / Explicit |
|
Workflow Orchestration Ability to sequence, branch, retry, route, and combine deterministic workflow nodes with autonomous agent steps. |
Full / Explicit | Full / Explicit |
|
Triggers & Channel Coverage How agents wake up and where they work: schedules, webhooks, message events, CRM events, inbox events, chat, email, voice, and collaboration tools. |
Full / Explicit | Full / Explicit |
| Knowledge & context | ||
|
Knowledge Grounding & RAG Ability to ground agent behavior in company data through document ingestion, retrieval, external knowledge APIs, semantic search, or RAG layers. |
Full / Explicit | Partial |
|
Memory & State Persistence Ability to persist context across a run, conversation, workflow, user, team, or longer-term memory layer. |
Partial | Partial |
| Control & trust | ||
|
Human Oversight & Guardrails Approval steps, consent checkpoints, escalation rules, structured guardrails, policy constraints, and pause/resume controls. |
Full / Explicit | Partial |
|
Security, Identity & Governance RBAC, SSO, auditability, encryption, least-privilege tool access, compliance posture, and data handling policy. |
Full / Explicit | Partial |
|
Observability & Auditability Traces, logs, execution histories, metrics, audit events, and debugging detail for production agent behavior. |
Full / Explicit | Partial |
|
Deployment & Data Residency Deployment modes and options, including SaaS, dedicated cloud, VPC, on-prem, hybrid, local runtime, and self-hosting. |
Unknown / Unspecified | Partial |
| Solution readiness | ||
|
Prebuilt Agents, Templates & Packs Ready-made workflows, packaged employees, templates, blueprints, industry solutions, and role-specific agents that reduce time-to-value. |
Partial | Partial |
| Platform extensibility | ||
|
Model Flexibility & Routing Ability to work across multiple foundation models, route tasks to different models, or let buyers bring their own providers and keys. |
No / Not documented | No / Not documented |
|
APIs, SDKs & MCP Extensibility Composability layer: stable APIs, SDKs, MCP tool consumption/serving, custom tools, and integration into internal systems. |
Partial | Full / Explicit |
|
Testing, Debugging & Optimization Testing, debugging, scoring, retries, fallbacks, quality gates, and optimization loops for improving agent workflows before and after deployment. |
Partial | Partial |
| Specialist automation | ||
|
Browser & Computer Use Browser, desktop, or remote/local computer control for workflows that cannot be handled through stable APIs alone. |
No / Not documented | No / Not documented |
Pricing snapshot
Sourced from the Index pricing dataset · open each vendor's profile for full detail.
| Pricing | S SleekFlow |
S Spoki |
|---|---|---|
|
Entry price Lowest public entry point |
About one hundred forty nine dollars per month (Pro with AI, per G2 2026 listing) | Free plan at zero euro per month; paid plans from nineteen euro per month (Service) and forty nine euro per month (Marketing), plus pass through Meta WhatsApp conversation fees. |
|
Pricing confidence How public the numbers are |
Public, partial | Public, exact |
|
Billing Primary billing axis |
monthly active contacts, plan tier, flow enrollment credits | Monthly subscription tier plus pass through per conversation Meta WhatsApp fees |
|
Variable cost Workload / overage exposure |
High variable cost | High variable cost |
|
Free tier / trial Try before you buy |
Free tierTrial
|
Free tierTrial
|
|
Buying motion Self-serve vs sales call |
Mixed | Self-serve |
More comparisons with SleekFlow or Spoki
Other matchups in customer support agents
Not the pairing you were after? These compare a different set of customer support agents on the same 14 capabilities.