Ivalua
Also known as: Ivalua SAS, Ivalua, Inc., Ivalua Inc, Ivalua IVA, Ivalua IVA Studio, Ivalua Integration Hub, ivalua.com
Ivalua sells a unified source to pay suite for indirect, direct and services spend, and IVA, the single AI agent built into it, works across sourcing, contracts, supplier management, purchasing and invoices. IVA builds sourcing events, drafts and redlines contracts, checks purchases and invoices against contract terms and routes approvals, on request, inside workflows or when an event fires, always within the invoking user's permissions. Customers pick the language model, teach IVA team practices as Skills, and buy on quote.
Ivalua SAS, a French company whose US arm, Ivalua, Inc., is based in Redwood City, California, sells a cloud platform for managing spend and suppliers.
One codebase, workflow engine and data model cover intake and orchestration, supplier management, sourcing, contract management, spend analysis, eProcurement, external workforce, accounts payable automation, expenses, payments, inventory collaboration and direct materials sourcing.
Its founder now serves as chief AI officer and executive chairman under chief executive Franck Lheureux, and Ivalua counts more than 500 customers, among them IKEA, Michelin, Rolls Royce, Volkswagen, Whirlpool, BAE Systems and Cleveland Clinic, with more than 1,000 employees in 15 offices.
IVA is one agent with access to the whole platform rather than a separate agent for each module. A user describes the work in chat and IVA assembles the data, tools and processes to do it: building sourcing events with pricing grids, supplier invitations and price benchmarks, drafting and redlining contracts and moving them through approval and signature, validating supplier documents and enriching profiles, checking purchases against contracts, budgets and policies before submission, and matching invoices against every contract term while flagging duplicates and changed bank details.
It also runs inside workflows and in the background, so a supplier risk event can lead it to surface every affected contract, open a purchase order, draft a mitigation plan and propose alternative suppliers. In accounts payable, a PDF Intake Agent captures invoices arriving by email, scan or upload. Teams write their best practices, such as category strategies and negotiation approaches, as Skills in a chat based Skill Builder, and IVA Studio manages those Skills, the tools IVA may call, its MCP connections and the models it runs on.
Ivalua lists no prices. Subscriptions are quoted by its sales team, implementation runs through Ivalua Professional Services or certified partners, and a dedicated customer success manager stays for the subscription term. Customers choose IVA's model from OpenAI, Google, Mistral, Anthropic, Meta, xAI and others, or bring their own.
Access runs through single sign on, multifactor authentication and role based permissions, IVA can never exceed the invoking user's rights, and it logs its plans, tool calls and actions. Ivalua holds ISO/IEC 27001:2022, SOC 1 Type II and SOC 2 Type II reports, CSA STAR and TISAX, and offers regional data residency, a US GovCloud audited for FedRAMP equivalency and an Australia GovCloud assessed under IRAP.
Ivalua fits large enterprises and public bodies that want one platform for every category of spend, several ERPs on a single instance and an agent that works across the whole source to pay cycle under the permissions and approvals they already run. It suits manufacturers with direct materials needs, regulated buyers that need GovCloud hosting, and IT teams that want to choose the model and connect their own agents through MCP. It fits less well for smaller companies that want published prices or a trial, buyers who want a catalog of separate prebuilt agents, or teams that need an agent with its own memory across tasks or one that operates websites in a browser.
Vendor details
Canonical URL
https://www.ivalua.com
Category
Enterprise operations agent
Subcategory
Source to pay suite with IVA, a single governed AI agent that sources, contracts, buys and pays across the platform
Funding status
Ivalua SAS, a privately held French company with worldwide subsidiaries including Ivalua, Inc. of Redwood City, California; KKR holds a minority growth equity stake alongside Ardian and the founders, and Ivalua reports 24% organic growth in subscription revenue in its latest annual results, with no debt.
Company status
independent
Use cases & customers
Primary use cases
Target customers
Deployment options
Integrations
Ivalua's Integration Hub ships prebuilt connectors and templates for SAP S/4HANA and ECC, Oracle, Microsoft Dynamics, Workday, PeopleSoft and Infor, plus partners including Dun & Bradstreet, Bureau van Dijk, EcoVadis, TealBook, Avalara, TransferMate, DocuSign, Adobe Sign, Universign, Amazon Business, OMNIA Partners and Beeline. Teams configure APIs, ETL and EAI flows inside the platform over REST or SOAP, SFTP, AS2 or AS4, in XML, cXML, IDoc, EDI, CSV or JSON, with or without an iPaaS such as SAP Integration Suite or MuleSoft. Event subscriptions start integrations when records change, existing EAI integrations become tools IVA can use, IVA calls outside tools and agents through external MCP servers, and outside agents call Ivalua through a hosted MCP server limited to the tools administrators expose.
In practice
A category manager preparing to renew an expiring packaging contract asks IVA to pull the contract, the supplier's performance history and current price benchmarks. IVA builds an RFP event with a pricing grid, invites the incumbent and three qualified alternatives from the supplier repository, and leaves the event for the manager to review and launch.
A risk alert flags a supplier of machined parts. Running in the background under the supply chain lead's permissions, IVA surfaces every contract tied to that supplier, opens a purchase order with a qualified alternative and drafts a mitigation plan, while the purchase order follows the approval chain the company already uses and each step lands in IVA's log.
An accounts payable team receives invoices by email from thousands of suppliers. The PDF Intake Agent extracts each one, Ivalua matches lines against purchase orders, receipts and contract terms, blocks a duplicate and flags an invoice whose bank account details changed, and the AP lead approves the remaining exceptions with one click from email.
Sources & related URLs
Related / legacy domains
Research sources
Agentic Index coverage score
11.5 / 14 capabilities · 82%
| Integrations & Tool Calling | Full |
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Prebuilt connectors and templates link Ivalua to SAP S/4HANA and ECC, Oracle, Microsoft Dynamics, Workday, PeopleSoft and Infor, while partner integrations bring in Dun & Bradstreet and EcoVadis data, send contracts to DocuSign or Adobe Sign and connect Amazon Business catalogs. The Integration Hub lets teams build their own API, ETL and EAI flows, and event driven integrations call outside REST or SOAP APIs with automatic retries. IVA turns existing EAI integrations into tools it can call and reaches outside tools and agents through external MCP servers, such as the Dun & Bradstreet risk tools. Sourceivalua.com/technology/integrationsread 2026-11-09 |
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| Workflow Orchestration | Full |
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One codebase and workflow engine keep people, IVA and connected systems in step across source to pay. IVA combines Skills on its own to handle multistep processes and edge cases, and runs each task alongside the team or autonomously. A single supplier risk event can lead IVA to surface every affected contract, open a purchase order, draft a mitigation plan and propose alternative suppliers. Intake sends every request to the right workflow, owner and system, and contracts move from drafting through approval and execution in one flow. Sourceivalua.com/technology/agentic-airead 2026-11-09 |
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| Knowledge Grounding & RAG | Full |
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A single data model holds suppliers, contracts, orders, invoices and spend for people, IVA and connected systems, and a golden record links each supplier and order to its source ERP through transcoding. Legacy contracts become structured, searchable records through mass import, OCR and AI extraction, with text, metadata and AI enhanced search across the repository, and universal search runs across processes. Supplier records join portal data with a consolidated view across systems for sourcing, risk and performance work, and IVA answers questions and builds forms and charts from this live procurement data. Sourceivalua.com/technology/procurement-platformread 2026-11-09 |
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| Human Oversight & Guardrails | Full |
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IVA inherits the permissions of the person who invokes it and can never exceed them, and administrators decide in IVA Studio which Skills and tools IVA may use and for whom. Every autonomous action is tied to a named accountable owner and to policies, and IVA carries out tasks within each user's approval requirements. Ivalua's own workflow engine supplies the approval steps, with unlimited approval layers and one click approvals by mobile or email, purchases are checked against contracts, budgets and policies before submission, and teams decide whether IVA works alongside them or on its own. Sourceivalua.com/technology/agentic-airead 2026-11-09 |
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| Security, Identity & Governance | Full |
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Access runs through single sign on, multifactor authentication and role based permissions aligned with least privilege, and one permission framework covers users, suppliers, data and AI. Outside agents calling the hosted MCP server see only the tools administrators expose, under the connecting user's permissions, with no anonymous runs. The trust center lists ISO/IEC 27001:2022, SOC 2 Type II and SOC 1 Type II reports, a CSA STAR entry, TISAX and HIPAA aligned controls, with role based access control and user access lifecycle management among its monitored controls, and security documents open on request. Sourceivalua.com/technology/security-and-complianceread 2026-11-09 |
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| Observability & Auditability | Full |
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IVA logs its plans, tool calls and actions for traceability from start to finish, so a team can see what it set out to do, which tools it used and what it changed. Ivalua keeps a continuous audit trail of every action and decision, human and AI, IVA Studio gives administrators one place to audit and improve IVA's behavior, and the Integration Hub monitors every transaction and lets teams find, fix and replay failed messages. Ivalua gives no retention period or export format for these logs. Sourceivalua.com/technology/security-and-complianceread 2026-11-09 |
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| Memory & State Persistence | Not documented |
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IVA keeps no memory store of its own across tasks. What persists is the platform's business data, such as contracts, supplier records and orders, which belongs to the business itself, and Skills, which are procedures people write, such as category strategies and negotiation approaches, that IVA follows at runtime. Skills carry over between model generations and IVA can refine them, yet they stay instructions rather than facts IVA retains about a user, team or past run, and there is no per user memory with a stated lifetime or purge control. Sourceivalua.com/technology/agentic-airead 2026-11-09 |
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| Deployment & Data Residency | Full |
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Ivalua runs as a multi instance SaaS platform with regional data residency options, and two government environments sit beside the commercial service for public sector and defense buyers: a US GovCloud audited by a third party assessor for FedRAMP equivalency and NIST controls, and an Australia GovCloud assessed under IRAP for data up to OFFICIAL: Sensitive. The cloud provider and the list of commercial hosting regions are not public. Sourceivalua.com/technology/security-and-complianceread 2026-11-09 |
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| Prebuilt Agents / Templates / Packs | Full |
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IVA arrives ready to work across sourcing, contract management, supplier management, eProcurement, accounts payable and system support, with no agent for the customer to build first. Accounts payable adds a PDF Intake Agent for invoices received by email, scan or upload, and fraud detection agents that flag suspicious invoices and verify bank account ownership. Sourcing comes with smart RFI, RFP and RFQ templates and prebuilt bid scenario libraries, and contracts with templates and clause libraries. Skills, by contrast, are written by each customer's own team. Sourceivalua.com/solutions/process/accounts-payable-automationread 2026-11-09 |
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| Triggers & Channel Coverage | Full |
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Work reaches IVA three ways: a person asks in chat, a workflow step calls it, or an event starts it in the background, such as a supplier risk alert. Event subscriptions watch any Ivalua object and start an integration, or start or advance a workflow, when a record is created, updated or changes status, and flows can also run on schedules. The PDF Intake Agent picks up invoices arriving by email, scan or upload, approvers act from mobile or email, and outside agents call in through the hosted MCP server. Sourceivalua.com/technology/integrationsread 2026-11-09 |
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| Model Flexibility & Routing | Full |
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Customers choose the language model IVA runs on from OpenAI, Google, Mistral, Anthropic, Meta, xAI and other providers that Ivalua supplies out of the box, or bring any other model, including custom ones. IVA Studio is where administrators manage those models alongside Skills, tools and MCP connections, and Skills carry over when the model changes, so a customer can move to a newer generation without rewriting its procedures. Ivalua does not use customer data to train these models or pool it with other customers' data. Sourceivalua.com/technology/agentic-airead 2026-11-09 |
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| APIs / SDKs / MCP Extensibility | Full |
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Outside callers can drive Ivalua in two ways. The Integration Hub, included with the platform, lets teams configure APIs, ETL and EAI flows with no code mappings, transformations and API versions, and its developer tools build new APIs and discover existing ones; customer projects have stood up more than 25 APIs to push and pull procurement data. A hosted MCP server lets outside AI agents call Ivalua tools. There is no public API reference, and the MCP endpoint, sign in method and tool list are not public. Sourceivalua.com/technology/integrationsread 2026-11-09 |
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| Testing, Debugging & Optimization | Partial |
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Skill Builder lets a team teach IVA a practice through chat without code, and IVA then evaluates and improves the Skills it follows. IVA has no scored test set, simulation run or release gate for checking a Skill or a model change before it reaches production, and no reported accuracy on its own decisions. A Quality Control Center checks that platform deployments go out reliably. Sourceivalua.com/technology/agentic-airead 2026-11-09 |
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| Browser / Computer-use | Not documented |
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IVA works through Ivalua's own tools, the Integration Hub's APIs and EAI flows, and MCP servers rather than by operating a browser or desktop. Supplier discovery searches the customer's supplier repository or the web and returns results to the buyer, suppliers work in Ivalua's own portal, and outside marketplaces such as Amazon Business connect by integration. No hosted browser, desktop session or remote computer control is part of the product. Sourceivalua.com/technology/agentic-airead 2026-11-09 |
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The Agentic Index coverage score grades every vendor Full, Partial or Not documented against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded
Pricing
Quote only. Ivalua sells its source to pay platform, its modules and IVA through its sales team, with no public price for any of them.
Quoted subscription for a contract term; the units behind the quote, such as modules, users or spend, are not public
Included quota
No seat, module, IVA usage or model usage figures are public. Ivalua assigns a dedicated customer success manager for the subscription term, and its services cover levels 1, 2 and 3 support around the clock and an on demand learning program.
What is public
A contact page offering pricing reviews and live demos, and a services page describing professional services, certified implementation partners, customer success managers, round the clock support and an on demand learning program.
Billing mechanics
Ivalua sells subscriptions for a contract term through its sales team, and billing terms are set in each contract.
Cost watchouts
Implementation by Ivalua Professional Services or a partner is scoped separately from the subscription, and model costs move to the customer's own provider when it brings its own model.
Variable cost rationale
The platform is sold as a quoted subscription, but nothing public says how IVA activity or model calls are charged, and customers who bring their own model pay that model's provider directly, so agent heavy use can add cost outside the subscription.
Additional watchouts
No self serve plan, trial or public price, and the cost of IVA and of model usage is not stated.
Overage / add-ons
No overage terms are public, and IVA activity and model usage, including customer supplied models, carry no stated metering.
Sales call required
Yes, required for paid access
Free / trial
No free tier or trial. Buyers contact sales for a live demo built around their business or watch on demand and scheduled live demos.
Lowest paid plan
Not published. Ivalua quotes subscriptions through its sales team.
Commercial notes
Ivalua SAS sells worldwide through subsidiaries including Ivalua, Inc. of Redwood City, California, with implementations delivered by its own professional services team or certified implementation partners, and a dedicated customer success manager assigned for the subscription term.
Key ambiguities
No list prices, pricing units or module prices are public, and nothing states whether IVA, IVA Studio or the hosted MCP server is included in the subscription or sold as an add on.
Cancellation / refund
Cancellation, renewal and refund terms sit in each customer's contract. The public terms of use cover only the website and leave other agreements with Ivalua unchanged.
Support SLA / resale
Levels 1, 2 and 3 support run around the clock in several languages through regional hubs, with a dedicated customer success manager for the subscription term. Ivalua sells directly and implements through its own professional services team and certified partners.
Missing data
List prices, pricing units, module prices, IVA and model usage charges, implementation fees and support tiers.
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Alternatives to Ivalua
The closest documented capability profiles to Ivalua among enterprise operations agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.
- Beam AI12.0 / 14Fuller documented coverage on Testing, Debugging & Optimization
- Glean12.0 / 14Adds documented Memory & State Persistence
- Parashift11.0 / 14A lighter documented profile than Ivalua
- Serval11.0 / 14A lighter documented profile than Ivalua
- Workato12.0 / 14Adds documented Memory & State Persistence
- Auditoria10.5 / 14A lighter documented profile than Ivalua
Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded