Innovaccer
Also known as: Gravity, Innovaccer Gravity, Agent Studio, Comet
Agentic cloud for healthcare in which Gravity unifies enterprise health data and runs a catalog of prebuilt agents, plus AI Studio and Developer Studio for custom agents. Customers choose models from Innovaccer, OpenAI or Anthropic and build on open APIs and HMCP, and the platform holds HITRUST, SOC 2 and ISO 27001 certification.
Innovaccer's Gravity is a healthcare autonomy platform that sits on top of a health system's, payer's or life sciences company's existing systems. Its Data Activation Platform ingests and normalizes data from hundreds of sources into a unified model with healthcare ontologies. Agents run on that shared context and hand work to each other across population health, revenue cycle (Flow), access centers (Comet), specialty pharmacy, utilization management and risk and quality. The Gravity Family of Agents is a catalog filterable by market and service line. AI Studio adds knowledge bases and vector stores, a drag and drop agent and workflow builder, a guardrails engine and agent monitoring.
It works with models from Innovaccer, OpenAI, Anthropic and others, and customers can fine tune small language models. Developer Studio adds APIs ready to use out of the box, a visual API builder, OAuth2 and a simulation sandbox that holds no PHI. Innovaccer publishes the Healthcare Model Context Protocol (HMCP) as an open standard. Complex cases escalate to people, and coders and RCM experts handle exceptions. Innovaccer holds HITRUST CSF, SOC 2 and ISO 27001 certification and offers role based access control. Gravity Shield covers data, agent and application security across AWS and Azure. Innovaccer prices through a sales conversation.
Vendor details
Canonical URL
https://innovaccer.com
Category
Healthcare agent
Funding status
Series F healthcare unicorn; committing $250M to its agentic AI platform (2026)
Company status
independent
Use cases & customers
Primary use cases
Target customers
Deployment options
Integrations
The Data Activation Platform ingests and normalizes data from hundreds of systems, including EHRs, claims and CRM. Gravity exposes 140+ FHIR and cross domain resources through RESTful APIs. Prior authorization runs through direct integrations with EHRs, payer portals and APIs, with write back to the EHR. Comet integrates with telephony, and HMCP comes with SDKs on GitHub.
In practice
A health system's prior authorization team uses Flow to work requests through payer portals and EHRs, with high risk cases flagged and escalated to a person for review.
A patient access center runs Comet agents that answer calls, SMS and chat around the clock, route them in real time, and escalate complex requests to human agents.
A data team builds an agent in AI Studio on knowledge bases drawn from its unified clinical data, attaches a model from the foundation models catalog, and tests it in Developer Studio's sandbox without real PHI before launch.
Sources & related URLs
Research sources
Agentic Index coverage score
11.5 / 14 capabilities · 82%
| Integrations & Tool Calling | Full |
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The Data Activation Platform ingests and normalizes data from hundreds of systems, Gravity exposes 140+ FHIR and cross-domain resources through RESTful APIs, and agents act through direct integrations with EHRs, payer portals and APIs, including EHR write-back in Flow and telephony integration in Comet. Sourceget-gravity.ai/dev-studioread 2026-09-29 |
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| Workflow Orchestration | Full |
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Agents run on one shared context and hand off work to each other, AI Studio's drag and drop agent and workflow builder lets customers prototype and deploy agent workflows, and Developer Studio's copilot guides orchestration flows, so customers configure the flows their agents follow. Sourceget-gravity.ai/ai-studioread 2026-09-29 |
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| Knowledge Grounding & RAG | Full |
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AI Studio turns data across domains into knowledge bases and vector stores with vectorized search over structured and unstructured data and RAG, agents connect to specific knowledge bases, and the platform carries prebuilt healthcare terminology, ontologies and disease definitions over unified enterprise data. Sourceget-gravity.ai/ai-studioread 2026-09-29 |
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| Human Oversight & Guardrails | Partial |
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A guardrails engine (PHI redaction, compliance, clinical intervention) bounds agent runs, agents flag and escalate high risk cases for review, Comet escalates complex requests to human agents, and coders and RCM experts step in on exceptions. No person approves an agent action before it commits. Sourceget-gravity.ai/ai-studioread 2026-09-29 |
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| Security, Identity & Governance | Full |
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Innovaccer lists HIPAA, HITRUST CSF, SOC 2 and ISO 27001 certification, with the ISO certificate and a SOC 2 Type II bridge letter available on request, and offers role-based access control with granular permissions. Gravity Shield adds identification and authentication, authorization and permissions controls, an audit trail and OAuth2 for APIs. Sourceinnovaccer.com/trust-centerread 2026-09-29 |
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| Observability & Auditability | Full |
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Agent Monitoring gives real-time observability into agent usage, performance, compliance and integrations to audit behavior, Innovaccer says every output is traceable and explainable, and access is logged in a comprehensive audit trail. Sourceget-gravity.ai/ai-studioread 2026-09-29 |
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| Memory & State Persistence | Not documented |
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Agents share one context and learn from one source of truth, the unified data layer, and there is no agent memory with a set scope or lifetime. Sourceinnovaccer.comread 2026-09-29 |
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| Deployment & Data Residency | Partial |
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Innovaccer says its global data centers meet local compliance and sovereignty requirements, and Gravity Shield's controls run across AWS and Azure. There is no region list, selection surface, customer tenant or on premises option. Sourceinnovaccer.com/trust-centerread 2026-09-29 |
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| Prebuilt Agents, Templates & Packs | Full |
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The Gravity Family of Agents is a browsable catalog filterable by market and service line (diabetes management, chronic disease, care gap closure, fraud detection, laboratory intelligence, prior authorization and more), and AI Studio offers a library of prebuilt agents. Sourceget-gravity.ai/agentsread 2026-09-29 |
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| Triggers & Channel Coverage | Full |
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Comet's agents take patient calls, SMS and chat 24/7 and route them in real time, and agents such as the audit readiness agent validate documentation continuously on their own. Sourcecomethealth.airead 2026-09-29 |
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| Model Flexibility & Routing | Full |
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Builders attach models from Innovaccer, OpenAI, Anthropic and others to their agents from a foundation models catalog, and they can fine-tune healthcare small language models. Sourceget-gravity.ai/ai-studioread 2026-09-29 |
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| APIs, SDKs & MCP Extensibility | Full |
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Developer Studio offers out-of-the-box APIs for VBC, RCM, labs and supply chain, a visual API builder with versioned publishing, OAuth2 and API keys, and a sandbox. Innovaccer publishes the Healthcare Model Context Protocol (HMCP) as an open standard with specs and SDKs on GitHub. Sourceget-gravity.ai/dev-studioread 2026-09-29 |
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| Testing, Debugging & Optimization | Full |
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Innovaccer's AI governance validates performance metrics for each use case with test scenarios before deployment, Developer Studio simulates API calls, clinical data exchanges and full workflows in a sandbox without real PHI, Gravity Shield runs continuous red teaming, and Agent Monitoring tracks performance and safety after launch. Sourceinnovaccer.com/trust-centerread 2026-09-29 |
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| Browser & Computer Use | Partial |
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Flow's prior authorization works through direct integrations via APIs, payer portals and EHRs, so it acts inside payer portals that have no API, but Innovaccer does not describe how the portals are operated, and there is no general browser or computer control. Sourcego-flow.ai/prior-authorizationread 2026-09-29 |
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The Agentic Index coverage score grades every vendor Full, Partial or Not documented against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded
Pricing
Contact sales
What is public
No prices, plans or billing basis are published. Demo requests, a productivity calculator and a pilot program are the routes in.
Variable cost rationale
No billing basis or rate is published, so what is metered is not stated. Whether the price follows data footprint, agent count or something else cannot be told from public pages. No cap, minimum or commitment structure is published either, so nothing public limits the bill.
Sales call required
Yes, required for paid access
Free / trial
None published, demo and pilot program on request
Lowest paid plan
Not published
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Alternatives to Innovaccer
The closest documented capability profiles to Innovaccer among healthcare agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.
- Infinitus10.0 / 14A lighter documented profile than InnovaccerInnovaccer vs Infinitus →
- Cohere Health10.5 / 14Fuller documented coverage on Human Oversight & Guardrails
- Owkin11.0 / 14Adds documented Memory & State Persistence
- Sully.ai9.0 / 14A lighter documented profile than Innovaccer
- SuperDial9.0 / 14A lighter documented profile than Innovaccer
- Keragon9.5 / 14Fuller documented coverage on Human Oversight & Guardrails
Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded