Cohere Health
Also known as: Cohere Unify
Clinical intelligence platform for health plans whose Cohere Unify decides prior authorizations, approving 85 percent in real time and sending the rest to clinicians for review, and extends to payment integrity, appeals, care management, claims and quality, with FHIR prior authorization APIs.
Cohere Health sells Cohere Unify, a clinical intelligence and operations platform for health plans. It has four layers. An Agentic Harness orchestrates workflows, oversight and progressive autonomy. An Agentic Skills Library holds reusable capabilities built by clinicians and domain experts. A Clinical Context Layer links symptoms, treatments, diagnoses, policies and 4,500+ codified guidelines, and the fourth layer is an AI data platform. In utilization management, Decision approves about 85 percent of prior authorizations in real time against the plan's business rules and policies.
Pended requests go to clinical reviewers with the evidence already extracted, and Review Assist surfaces indications inside the plan's existing UM system. Policy Studio digitizes the plan's medical policies into versioned, structured assets with role based access and approvals, and Cohere Connect provides the CMS-0057-F FHIR APIs (CRD, DTR, PAS). The platform also covers payment integrity, appeals, care management, claims rule management and HEDIS quality. It is HITRUST certified and tunes each plan's decision automation against its KPIs and historical data.
Vendor details
Canonical URL
https://www.coherehealth.com
Category
Healthcare agent
Funding status
Venture backed; acquired ZignaAI Sep 2025
Company status
independent
Use cases & customers
Primary use cases
Target customers
Deployment options
Integrations
Cohere Connect serves the CMS-0057-F FHIR APIs on the HL7 Da Vinci guides (CRD, DTR, PAS) with SMART on FHIR. Decision connects to major EHR and UM systems, and policy distribution APIs reach portals, transparency sites, UM decisioning and appeals.
In practice
A health plan's prior authorization queue backs up every week. Requests arriving from providers through FHIR APIs and the portal are decided automatically, with 85 percent approved in real time, and pended requests go to clinical experts before any other determination.
A policy team keeps its medical policies in documents. Policy Studio ingests them into structured, versioned assets traceable to source, with role based access and configurable approvals, and distributes them through APIs to portals, UM decisioning and appeals.
A plan wants AI help on appeals without replacing its UM system. It adopts Appeals on its own, and Review Assist overlays the existing UM system so reviewers see the case the AI has prepared before they decide.
Sources & related URLs
Agentic Index coverage score
10.5 / 14 capabilities · 75%
| Integrations & Tool Calling | Full |
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Cohere Connect serves production CMS-0057-F FHIR APIs on the HL7 Da Vinci guides (Coverage Requirements Discovery, Documentation Templates and Rules, Prior Authorization Support) with SMART on FHIR apps, Decision connects with major EHR and UM systems, and Policy Studio APIs distribute policies to portals, UM decisioning and appeals. Sourcecoherehealth.com/utilization-management/api-basedread 2026-09-29 |
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| Workflow Orchestration | Full |
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An Agentic Harness, a governance framework that orchestrates workflows, oversight and progressive responsibility, runs in Cohere Unify over an Agentic Skills Library of reusable capabilities. Decisioning is tailored to the plan's business rules, and complex cases are routed to manual review. Sourcecoherehealth.com/platformread 2026-09-29 |
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| Knowledge Grounding & RAG | Full |
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A Clinical Context Layer, a payer-optimized ontology linking symptoms, treatments, diagnoses, policies and guidelines across 4,500+ codified policies, sits beside Policy Studio, which ingests the plan's own medical policies into structured, versioned assets with traceability back to source. Decisions run against Cohere, custom plan and third party guidelines. Sourcecoherehealth.com/utilization-management/policy-studioread 2026-09-29 |
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| Human Oversight & Guardrails | Full |
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The AI approves or pends each request. Pended requests are reviewed by clinical experts before a determination, complex cases go to manual review after the AI has prepared them, and a progressive autonomy framework with human in the loop oversight governs what is automated, so a person reviews before any decision other than approval takes effect. Sourcecoherehealth.com/guiding-principles-of-airead 2026-09-29 |
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| Security, Identity & Governance | Full |
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HITRUST certification and HIPAA compliance are stated, and Policy Studio has role based access and configurable approvals for policy teams. Sourcecoherehealth.com/platformread 2026-09-29 |
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| Observability & Auditability | Full |
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Outputs are transparent and auditable. Each approval or pend carries its clinical basis to the provider, appeals are completed with full auditability, and Policy Studio keeps decision traceability back to the source policy with automatic versioning. Sourcecoherehealth.com/platformread 2026-09-29 |
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| Memory & State Persistence | Not documented |
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Shared clinical context across functions and the AI data platform hold the plan's patient and operational data, not agent memory, and there is no memory layer with a scope or lifetime. Sourcecoherehealth.com/platformread 2026-09-29 |
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| Deployment & Data Residency | Partial |
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Deployment is flexible, with approved data residency, but there is no named region, customer environment or way to select one. Sourcecoherehealth.com/platformread 2026-09-29 |
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| Prebuilt Agents, Templates & Packs | Full |
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An Agentic Skills Library holds reusable capabilities built by clinicians and domain experts, and plans can adopt the products separately, one at a time. The products are Intake, Decision, Review Assist as a standalone, Policy Studio, Auth Match, Data Mining, Appeals, Care Management and Quality. Each works on its own if another is left out. Sourcecoherehealth.com/platformread 2026-09-29 |
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| Triggers & Channel Coverage | Full |
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Prior authorization requests that arrive from providers through the FHIR APIs and portal are decided automatically, 85 percent approved in real time, with no one at the plan starting the work. Sourcecoherehealth.com/decisionread 2026-09-29 |
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| Model Flexibility & Routing | Not documented |
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Decisions run on 350+ proprietary AI and ML models and domain specific systems trained on health plan decisions, with no third party provider or customer model choice. Sourcecoherehealth.com/decisionread 2026-09-29 |
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| APIs, SDKs & MCP Extensibility | Full |
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Cohere Connect provides production FHIR APIs into the platform, covering Coverage Requirements Discovery, Documentation Templates and Rules and Prior Authorization Support on the published HL7 Da Vinci guides with SMART on FHIR, and Policy Studio distributes policies through APIs. No private developer portal is linked. Sourcecoherehealth.com/utilization-management/api-basedread 2026-09-29 |
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| Testing, Debugging & Optimization | Full |
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The platform continuously monitors each plan's decision automation against KPIs, tests results against historical data and refines rules to maximize accuracy within the plan's quality standards, and models are monitored for bias, drift and accuracy, so the plan's own automation is tuned after deployment. Sourcecoherehealth.com/decisionread 2026-09-29 |
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| Browser & Computer Use | Not documented |
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Review Assist overlays the plan's UM system as a reviewer interface, and reviewers copy insights back themselves. There is no browser, desktop or computer control. Sourcecoherehealth.com/utilization-management/in-house/review-assistread 2026-09-29 |
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The Agentic Index coverage score grades every vendor Full, Partial or Not documented against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded
Product updates
Medical benefit drug utilization management now runs on Cohere Health's Cohere Unify platform, so drug and medical services prior authorization now share the same clinical intelligence layer. Its AI assembles the documentation and plan specific criteria for each drug review, automates policy aligned requests in real time and routes complex cases to expert reviewers with the clinical context attached. The capability is available now to new and existing health plan clients.
Bears on: Workflow orchestration
View sourceCohere Health integrated Amazon Bedrock AgentCore into its Policy Studio to power multi-tenant clinical policy digitization. The update utilizes AgentCore Runtime's secure MicroVM isolation, AgentCore Gateway for unified tool access, and AgentCore Memory to transform unstructured policies into machine-readable data for agentic workflows.
Bears on: Security / enterprise
View sourcePricing
Contact sales. No pricing is published.
What is public
No public pricing. Cohere frames value as up to 18x return on utilization management, 9x on payment integrity and up to 47 percent administrative savings on Decision.
Variable cost rationale
No rate, billing unit or cap is published. Nothing published says whether the price follows covered lives or the modules a health plan adopts, or what limits it.
Sales call required
Yes, required for paid access
Free / trial
None published
Lowest paid plan
Not published
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Alternatives to Cohere Health
The closest documented capability profiles to Cohere Health among healthcare agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.
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Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded