Honey Health
Also known as: Honey Health AI staff, honeyhealth.ai
Honey Health offers AI back office staff for medical groups. Its 21 named agents work inside the EHR, payer portals and fax like trained staff, covering referrals, prior authorizations, refills, fax triage, coding and RCM, with exceptions routed to staff and per task pricing.
Honey Health, founded in 2024 in Mountain View, sells an AI back office for healthcare organizations: dedicated AI employees that log into the EHR, payer portals and other applications like trained staff and finish work end to end.
Its 21 named agents cover clinical operations (record requests, medical and medication prior authorizations, orders, referral intake and submission, note prep, fax triage, refills), RCM and payer operations (claims scrubbing, coding, claim status and AR reconciliation, payment posting, denial management, AR follow-up, benefits and authorization checks), data fetching from device portals, labs, imaging and outside records, and patient communication, scheduling and intake, with credentialing and research operations listed as coming soon.
Agents pick up work as it arrives, hand cases between workflows and route exceptions such as hard denials, appeals and unsupported coding to staff, while routine work completes on its own. Connect Any Application adds Honey as a user in two systems that have no API and moves data between them. Customers adopt one agent or the whole team, go live in about 30 days with a dedicated success team, and pay published per-task rates from $0.20 to $2.50. Honey raised a $7.8M seed round in 2025.
Vendor details
Canonical URL
https://www.honeyhealth.ai
Category
Healthcare agent
Funding status
Honey Health raised a $7.8M seed round in October 2025 led by Pelion Ventures with Streamlined, Burst Capital, and 8-Bit Capital. It was founded in 2024 by former LinkedIn AI leaders Matt Faustman and Xiao Zhang and is based in Mountain View, CA.
Company status
independent
Use cases & customers
Primary use cases
Target customers
Deployment options
Integrations
Honey Health works inside 73+ EHRs and healthcare applications, payer portals and eligibility tools, device portals, labs, imaging centers, fax and patient portals, and Connect Any Application links systems without an API by working as a user in each.
In practice
Your team gets a steady stream of referrals and faxes. Honey Health ingests them as they arrive, sets up the chart, coordinates scheduling and files what it finds into the EHR.
Your billing team spends hours on denials. Honey Health monitors remittances as they land, corrects and resubmits soft denials, and routes hard denials and appeals to staff with the denial reason, documentation and claim history assembled.
Your staff copies data between two applications that have no API. Honey Health is added as a user in both and enters, copies and updates data across them the way a person would.
Sources & related URLs
Research sources
Agentic Index coverage score
6.5 / 14 capabilities · 46%
| Integrations & Tool Calling | Full |
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The agents work inside 73+ EHRs and healthcare applications, payer portals and eligibility tools, device portals, labs, imaging centers, fax and patient portals. They file what they find into the EHR or practice management system, and they act in these systems as well as read them. Sourcehoneyhealth.ai/platformread 2026-09-29 |
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| Workflow Orchestration | Full |
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Agents hand work to each other. A benefits check that finds an auth need moves the case into the auth workflow, and referral intake sets up the chart and coordinates scheduling. Agents also branch on conditions. Soft denials are corrected and resubmitted while hard denials go to staff, and claims the note does not support are held for a coder. Sourcehoneyhealth.ai/platform/denial-managementread 2026-09-29 |
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| Knowledge Grounding & RAG | Partial |
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Agents work to the organization's own protocols, checklists and charting standards. They check each prescription against the patient's formulary, step therapy rules and quantity limits. Honey Health names no maintained knowledge source, and does not say what such a source holds or how it is refreshed. Sourcehoneyhealth.ai/platform/prior-authorization-management-5lwwbread 2026-09-29 |
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| Human Oversight & Guardrails | Partial |
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Exceptions go to people. Hard denials, appeals, peer to peer reviews and requests for more information route to staff, and claims the note does not support are held for a coder. The coding agent queries the provider instead of guessing, and complex refills wait for the prescriber. Routine work completes on its own, with no approval step before an action commits. Sourcehoneyhealth.ai/platform/claims-scrubbingread 2026-09-29 |
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| Security, Identity & Governance | Not documented |
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Security details sit in a Vanta trust center. Honey Health promises enterprise grade security built into every layer, but names no attestation or access model. Sourcehoneyhealth.airead 2026-09-29 |
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| Observability & Auditability | Partial |
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Refill actions are completed and documented in the EHR. Escalated denials arrive with the denial reason, documentation and claim history assembled. Honey Health names no audit log, run history or dashboard of what the agents did across workflows. Sourcehoneyhealth.ai/platform/orders-refills-management-6nni7read 2026-09-29 |
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| Memory & State Persistence | Not documented |
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Agents are trained on one organization's workflows, and the scheduler learns each calendar's rules. Honey Health does not say how that learning works and names no memory layer with a scope or lifetime. Sourcehoneyhealth.ai/platform/schedulingread 2026-09-29 |
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| Deployment & Data Residency | Not documented |
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No hosting region is published, and Honey Health does not say whether customers can choose a region, use their own environment or run it on premises. Customers go live inside the EHR in 30 days. Sourcehoneyhealth.ai/platformread 2026-09-29 |
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| Prebuilt Agents, Templates & Packs | Full |
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There are 21 named agents across clinical operations, RCM and payer operations, data fetching and patient access. They include fax triage, referral intake, medication and medical prior authorizations, refills, coding, denial management, scheduling and more. Each does its own job, and customers adopt them one at a time or as a team. Sourcehoneyhealth.airead 2026-09-29 |
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| Triggers & Channel Coverage | Full |
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Referrals and faxes are ingested as they arrive, and remittances are monitored for denials as they land. Upcoming appointments, orders and encounters are scanned continuously for benefits checks and missing data. No person has to start the work. Sourcehoneyhealth.ai/platform/referrals-pvgc6read 2026-09-29 |
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| Model Flexibility & Routing | Not documented |
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Honey Health does not name the model provider or models behind its agents, or say whether customers can choose one. Sourcehoneyhealth.ai/platformread 2026-09-29 |
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| APIs, SDKs & MCP Extensibility | Not documented |
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Integration works without an API, with Honey working as a user inside the customer's applications. Honey Health names no API, SDK or MCP server of its own. Sourcehoneyhealth.ai/platform/connect-any-applicationread 2026-09-29 |
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| Testing, Debugging & Optimization | Not documented |
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A team at Honey Health retrains and adapts agents on request. Honey Health names no evaluation harness, test set or quality gate for the agents. Sourcehoneyhealth.airead 2026-09-29 |
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| Browser & Computer Use | Full |
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Honey is added as a user in any two applications and moves data between them the way a person would, entering, copying and updating data across both. Its agents also log into the EHR and payer portals like a staff member. Sourcehoneyhealth.ai/platform/connect-any-applicationread 2026-09-29 |
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The Agentic Index coverage score grades every vendor Full, Partial or Not documented against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded
Pricing
From $0.20 per task (fax triage); $0.25 to $2.50 per task by workflow
Per completed task, priced by workflow.
What is public
The ROI and Pricing calculator linked from the site navigation publishes per-task rates for nine workflows: data fetching and pre-chart $0.25, refill management $0.25, fax triage and extraction $0.20, benefits check $0.50, payment post $0.50, claims status check $0.50, prior authorization $2.50, referral intake $2.50, denial management $2.50, each with a stated task definition, and a volume discount ladder from 5 percent at 5,000 tasks a month to 25 percent at 50,000. The other named agents have no published rate.
Variable cost rationale
Cost tracks task volume at published per-task rates, with volume discounts; no monthly minimum is shown.
Overage / add-ons
No cap or overage; volume discounts of 5 percent at 5,000 tasks a month rising to 25 percent at 50,000.
Sales call required
Yes, required for paid access
Free / trial
None public
Lowest paid plan
No plans; per-task rates from $0.20 (fax triage) to $2.50 (prior authorization, referral intake, denial management).
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Alternatives to Honey Health
The closest documented capability profiles to Honey Health among healthcare agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.
- Mandolin5.0 / 14A lighter documented profile than Honey Health
- Marisa.Care5.0 / 14A lighter documented profile than Honey Health
- Qventus5.0 / 14A lighter documented profile than Honey Health
- Adonis5.5 / 14Adds documented Security, Identity & Governance
- CoOrdio8.5 / 14Adds documented Security, Identity & Governance and APIs, SDKs & MCP Extensibility
- FinThrive7.5 / 14Adds documented Security, Identity & Governance and Testing, Debugging & Optimization
Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded