Agentic Index
Honey Health vs Tennr (2026)
Both vendors last verified
Honey Health and Tennr both take back office work off specialty and medical group staff. That verdict is the Agentic Index coverage score, graded from each vendor's own published materials.
Honey Health runs 21 named agents that work inside the EHR, payer portals and fax like trained staff, covering referrals, prior authorizations, refills, fax triage, coding and revenue cycle, with exceptions routed to staff, with per task prices from $0.20 for a fax triaged up to $2.50, depending on the workflow. Tennr orchestrates referral and patient intake. It reads inbound faxes, portal, electronic prescribing and email orders, checks documentation against a maintained payer criteria library and runs benefits checks and outreach, priced by demo. Choose Honey Health for back office work priced by the task. Choose Tennr for referral intake checked against payer criteria.
On the Agentic Index healthcare agent ranking, neither Honey Health nor Tennr clears the bar, which asks for all five chart loop capabilities documented in full. Honey Health documents one of the five in full; Tennr documents two of the five in full. 4 of the 69 vendors in the lane clear it. See the healthcare agent ranking
This comparison is published by Agentic Index, an independent agentic AI vendor research platform. Honey Health and Tennr are each graded against the same 14 capability Agentic Index taxonomy, from the vendor's own public materials under the Agentic Index verification standard, alongside 1,084 researched vendors. No vendor pays for placement and no vendor has reviewed this page. How this evidence is graded
Choose Honey Health if
- You want a public price per task, from $0.20 a fax.
- Agents should work inside the EHR and payer portals through their screens.
- Coding, refills and revenue cycle belong in the same agent set as referrals.
Choose Tennr if
- Inbound referrals arrive by fax, portal, electronic prescribing and email and need one intake flow.
- Documentation should be checked against a maintained library of payer criteria.
- Patient and prescriber outreach should follow automatically from intake.
| Feature | H Honey Health |
T Tennr |
|---|---|---|
| Action & orchestration | ||
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Integrations & Tool Calling Ability to connect agents to real systems through native integrations, OAuth-authenticated actions, custom tools, APIs, webhooks, or MCP-compatible tools. |
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Honey HealthIntegrations & Tool Calling The agents work inside 73+ EHRs and healthcare applications, payer portals and eligibility tools, device portals, labs, imaging centers, fax and patient portals. They file what they find into the EHR or practice management system, and they act in these systems as well as read them. Sourcehoneyhealth.ai/platformread 2026-09-29 |
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TennrIntegrations & Tool Calling Charts and orders update automatically where they need to reflect changes. Autopilot writes extracted patient data into connected systems, which removed 12 manual entry points at one supplier. The product compiles and submits prior authorization packets and calls, texts and emails patients, payers and prescribers. Tennr does not name the EHRs and pharmacy systems it writes to. Sourcetennr.comread 2026-09-29 |
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Workflow Orchestration Ability to sequence, branch, retry, route, and combine deterministic workflow nodes with autonomous agent steps. |
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Honey HealthWorkflow Orchestration Agents hand work to each other. A benefits check that finds an auth need moves the case into the auth workflow, and referral intake sets up the chart and coordinates scheduling. Agents also branch on conditions. Soft denials are corrected and resubmitted while hard denials go to staff, and claims the note does not support are held for a coder. Sourcehoneyhealth.ai/platform/denial-managementread 2026-09-29 |
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TennrWorkflow Orchestration Inbound documents are classified and routed into workflows. Authorization status and medical necessity criteria decide the next step. Tennr either completes and submits the order, reaches out for what is missing, or escalates to staff the parts needing expert judgment. Autopilot runs high confidence steps automatically, and the customer chooses which steps it runs. Sourcetennr.com/productread 2026-09-29 |
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Triggers & Channel Coverage How agents wake up and where they work: schedules, webhooks, message events, CRM events, inbox events, chat, email, voice, and collaboration tools. |
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Honey HealthTriggers & Channel Coverage Referrals and faxes are ingested as they arrive, and remittances are monitored for denials as they land. Upcoming appointments, orders and encounters are scanned continuously for benefits checks and missing data. No person has to start the work. Sourcehoneyhealth.ai/platform/referrals-pvgc6read 2026-09-29 |
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TennrTriggers & Channel Coverage Work starts when faxes, portal submissions, e-prescribe and email orders arrive. Tennr classifies and routes each inbound referral and follows up by phone, text and email until the order is unblocked, with no one at the provider initiating it. Sourcetennr.comread 2026-09-29 |
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| Knowledge & context | ||
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Knowledge Grounding & RAG Ability to ground agent behavior in company data through document ingestion, retrieval, external knowledge APIs, semantic search, or RAG layers. |
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Honey HealthKnowledge Grounding & RAG Agents work to the organization's own protocols, checklists and charting standards. They check each prescription against the patient's formulary, step therapy rules and quantity limits. Honey Health names no maintained knowledge source, and does not say what such a source holds or how it is refreshed. Sourcehoneyhealth.ai/platform/prior-authorization-management-5lwwbread 2026-09-29 |
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TennrKnowledge Grounding & RAG Documentation is checked against a library of service code to payer criteria mappings that Tennr keeps up to date across every product a provider supplies. Health systems can apply their own care management criteria. New criteria enter the library instead of going into a retrained model. Sourcetennr.com/solutions/dmeread 2026-09-29 |
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Memory & State Persistence Ability to persist context across a run, conversation, workflow, user, team, or longer-term memory layer. |
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Honey HealthMemory & State Persistence Agents are trained on one organization's workflows, and the scheduler learns each calendar's rules. Honey Health does not say how that learning works and names no memory layer with a scope or lifetime. Sourcehoneyhealth.ai/platform/schedulingread 2026-09-29 |
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TennrMemory & State Persistence Each referral is processed from its own documents and the payer criteria library. Tennr names no agent memory. Sourcetennr.com/productread 2026-09-29 |
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| Control & trust | ||
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Human Oversight & Guardrails Approval steps, consent checkpoints, escalation rules, structured guardrails, policy constraints, and pause/resume controls. |
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Honey HealthHuman Oversight & Guardrails Exceptions go to people. Hard denials, appeals, peer to peer reviews and requests for more information route to staff, and claims the note does not support are held for a coder. The coding agent queries the provider instead of guessing, and complex refills wait for the prescriber. Routine work completes on its own, with no approval step before an action commits. Sourcehoneyhealth.ai/platform/claims-scrubbingread 2026-09-29 |
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TennrHuman Oversight & Guardrails Autopilot completes high confidence work automatically. Items needing verification go to staff review queues, and only the parts requiring expert judgment are escalated. The customer chooses which steps run on Autopilot. Automated work commits without an approval step. Sourcetennr.com/customer-stories/performance-home-medicalread 2026-09-29 |
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Security, Identity & Governance RBAC, SSO, auditability, encryption, least-privilege tool access, compliance posture, and data handling policy. |
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Honey HealthSecurity, Identity & Governance Security details sit in a Vanta trust center. Honey Health promises enterprise grade security built into every layer, but names no attestation or access model. Sourcehoneyhealth.airead 2026-09-29 |
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TennrSecurity, Identity & Governance Tennr displays HIPAA Compliant and SOC II Compliant badges and does not state its SOC 2 type. It names no SSO, roles or permissions that a customer operates. The only access control policies it describes are internal ones. Sourcetennr.com/privacy-policyread 2026-09-29 |
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Observability & Auditability Traces, logs, execution histories, metrics, audit events, and debugging detail for production agent behavior. |
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Honey HealthObservability & Auditability Refill actions are completed and documented in the EHR. Escalated denials arrive with the denial reason, documentation and claim history assembled. Honey Health names no audit log, run history or dashboard of what the agents did across workflows. Sourcehoneyhealth.ai/platform/orders-refills-management-6nni7read 2026-09-29 |
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TennrObservability & Auditability Referrers and staff see real time status and to-dos per order. Autopilot shows field by field confidence, and dashboards track processing times, conversion and denials. Tennr names no audit log and no record, referral by referral, of the actions the agent took. Sourcetennr.com/solutions/health-systemsread 2026-09-29 |
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Deployment & Data Residency Deployment modes and options, including SaaS, dedicated cloud, VPC, on-prem, hybrid, local runtime, and self-hosting. |
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Honey HealthDeployment & Data Residency No hosting region is published, and Honey Health does not say whether customers can choose a region, use their own environment or run it on premises. Customers go live inside the EHR in 30 days. Sourcehoneyhealth.ai/platformread 2026-09-29 |
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TennrDeployment & Data Residency Hosting and cloud providers come up only as a category of vendor Tennr uses. Tennr names no hosting provider or region, no residency choice and no option to run in the customer's environment. Sourcetennr.com/privacy-policyread 2026-09-29 |
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| Solution readiness | ||
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Prebuilt Agents, Templates & Packs Ready-made workflows, packaged employees, templates, blueprints, industry solutions, and role-specific agents that reduce time-to-value. |
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Honey HealthPrebuilt Agents, Templates & Packs There are 21 named agents across clinical operations, RCM and payer operations, data fetching and patient access. They include fax triage, referral intake, medication and medical prior authorizations, refills, coding, denial management, scheduling and more. Each does its own job, and customers adopt them one at a time or as a team. Sourcehoneyhealth.airead 2026-09-29 |
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TennrPrebuilt Agents, Templates & Packs The product comes as an Automation Suite, Intelligent Triage, Workflow Orchestration, Communications Coordination and Autopilot. These are stages and modes of one referral pipeline, not products that stand alone. A product catalog is offered as a download. The specialty solutions describe customer segments. Sourcetennr.com/productread 2026-09-29 |
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| Platform extensibility | ||
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Model Flexibility & Routing Ability to work across multiple foundation models, route tasks to different models, or let buyers bring their own providers and keys. |
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Honey HealthModel Flexibility & Routing Honey Health does not name the model provider or models behind its agents, or say whether customers can choose one. Sourcehoneyhealth.ai/platformread 2026-09-29 |
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TennrModel Flexibility & Routing Document reading and payer criteria matching run on Tennr's own purpose built models (RaeLM). Tennr names no third party model provider and no way for customers to choose a model. Sourcetennr.com/aboutread 2026-09-29 |
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APIs, SDKs & MCP Extensibility Composability layer: stable APIs, SDKs, MCP tool consumption/serving, custom tools, and integration into internal systems. |
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Honey HealthAPIs, SDKs & MCP Extensibility Integration works without an API, with Honey working as a user inside the customer's applications. Honey Health names no API, SDK or MCP server of its own. Sourcehoneyhealth.ai/platform/connect-any-applicationread 2026-09-29 |
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TennrAPIs, SDKs & MCP Extensibility There is no public API, SDK, webhook or MCP surface, and the site has no developer pages. Sourcetennr.com/sitemap.xmlread 2026-09-29 |
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Testing, Debugging & Optimization Testing, debugging, scoring, retries, fallbacks, quality gates, and optimization loops for improving agent workflows before and after deployment. |
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Honey HealthTesting, Debugging & Optimization A team at Honey Health retrains and adapts agents on request. Honey Health names no evaluation harness, test set or quality gate for the agents. Sourcehoneyhealth.airead 2026-09-29 |
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TennrTesting, Debugging & Optimization Autopilot exposes field by field confidence and accuracy measures that a team uses to decide which steps to automate. Tennr does not say how accuracy is measured or whether it gates changes. Sourcetennr.com/customer-stories/performance-home-medicalread 2026-09-29 |
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| Specialist automation | ||
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Browser & Computer Use Browser, desktop, or remote/local computer control for workflows that cannot be handled through stable APIs alone. |
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Honey HealthBrowser & Computer Use Honey is added as a user in any two applications and moves data between them the way a person would, entering, copying and updating data across both. Its agents also log into the EHR and payer portals like a staff member. Sourcehoneyhealth.ai/platform/connect-any-applicationread 2026-09-29 |
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TennrBrowser & Computer Use Portals appear as intake sources, and outreach runs by phone, text and email, not through a screen. Tennr names no browser, desktop or portal operation by the agent. Sourcetennr.com/solutions/dmeread 2026-09-29 |
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Pricing snapshot
Sourced from the Index pricing dataset · open each vendor's profile for full detail.
| Pricing | H Honey Health |
T Tennr |
|---|---|---|
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Entry price Lowest public entry point |
From $0.20 per task (fax triage); $0.25 to $2.50 per task by workflow | Contact sales |
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Pricing confidence How public the numbers are |
Public, exact | Contact only |
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Billing Primary billing axis |
Per completed task, priced by workflow. | — |
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Variable cost Workload / overage exposure |
Medium variable cost | High variable cost |
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Free tier / trial Try before you buy |
No free tier
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No free tier
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Buying motion Self-serve vs sales call |
Sales call | Sales call |
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Pricing verified When this pricing was last checked |
Tennr has no public price.
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