Resolve AI

Resolve AI is the most heavily funded of the autonomous AI SRE agents and among the most capable, built by former Splunk engineers behind OpenTelemetry and Log Insight. It reached a $1 billion valuation with more than $160 million raised, and it targets roughly 80 percent autonomous resolution of production incidents rather than mere triage. Where traditional AIOps clusters events it already has, Resolve runs an investigation: it queries logs, metrics, and traces, walks dependency graphs, reads CI and CD pipelines, and re plans each step from what it finds.

The architecture is the differentiator. Resolve runs a coordinated team of specialized agents that pursue multiple hypotheses in parallel and validate each against real evidence, which the company reports delivers more than a two times improvement in root cause accuracy over single agent approaches, all grounded in a dynamic self learning knowledge graph of the environment. It is vendor neutral, pulling from many observability and incident sources rather than requiring migration, and it ships not one agent but a suite: an incident agent that root causes and fixes, a cost optimization agent, and a feature development agent that carries production context into new work. A May 2026 update added always on background agents that audit alert hygiene, flag configuration drift, and triage on call alerts within five minutes before an engineer engages. Crucially for builders, it exposes a REST API and an MCP server, so Resolve plugs into broader agentic workflows rather than sitting as a closed endpoint. Named customers include Coinbase, which reported ten times engineering productivity and 73 percent faster time to root cause, and DoorDash, which reported up to an 87 percent reduction in time to root cause, alongside Salesforce, Zscaler, MongoDB, and Pinecone.

Resolve publishes no pricing; contracts run through enterprise sales. Its telemetry flows into the vendor cloud, the Category one tradeoff of capability for some lock in. For teams that want the deepest autonomous investigation with a knowledge graph and open API surface, Resolve sets the high water mark in the lane.