Agentic Index
Cleric vs Resolve AI (2026)
Cleric and Resolve AI are two of the most shortlisted AI SRE investigators, both sales led without public rates, differing on autonomy posture and scope: Cleric runs a read only investigation model with human approval required before any remediation, a Gartner Cool Vendor 2025 positioned for mid market teams that want diagnosis without action risk, while Resolve AI fields multiple agents spanning incident response, cost optimization, and feature development, scoped separately, with a REST API and MCP server for wiring into broader workflows. Choose Cleric for safe, focused root cause investigation; Resolve for a wider agent surface across production operations.
| At a glance | Cleric | Resolve AI |
|---|---|---|
| Category | SRE / DevOps agent | SRE / DevOps agent |
| Entry price | Contact sales; mid market positioning, no public rates | Contact sales; enterprise contracts, no public rates |
| Free / trial | Evaluations through sales; no self serve trial documented | Enterprise evaluations and proofs of value through sales; no self serve trial |
| Pricing confidence | contact only | contact only |
| Feature |
C
Cleric
|
|
|---|---|---|
| Action & orchestration | ||
|
Integrations & Tool Calling Ability to connect agents to real systems through native integrations, OAuth-authenticated actions, custom tools, APIs, webhooks, or MCP-compatible tools. |
Full / Explicit | Full / Explicit |
|
Workflow Orchestration Ability to sequence, branch, retry, route, and combine deterministic workflow nodes with autonomous agent steps. |
Partial | Full / Explicit |
|
Triggers & Channel Coverage How agents wake up and where they work: schedules, webhooks, message events, CRM events, inbox events, chat, email, voice, and collaboration tools. |
Full / Explicit | Full / Explicit |
| Knowledge & context | ||
|
Knowledge Grounding & RAG Ability to ground agent behavior in company data through document ingestion, retrieval, external knowledge APIs, semantic search, or RAG layers. |
Partial | Full / Explicit |
|
Memory & State Persistence Ability to persist context across a run, conversation, workflow, user, team, or longer-term memory layer. |
No / Not documented | Partial |
| Control & trust | ||
|
Human Oversight & Guardrails Approval steps, consent checkpoints, escalation rules, structured guardrails, policy constraints, and pause/resume controls. |
Full / Explicit | Partial |
|
Security, Identity & Governance RBAC, SSO, auditability, encryption, least-privilege tool access, compliance posture, and data handling policy. |
Full / Explicit | Full / Explicit |
|
Observability & Auditability Traces, logs, execution histories, metrics, audit events, and debugging detail for production agent behavior. |
Partial | Partial |
|
Deployment & Data Residency Deployment modes and options, including SaaS, dedicated cloud, VPC, on-prem, hybrid, local runtime, and self-hosting. |
Partial | Partial |
| Solution readiness | ||
|
Prebuilt Agents, Templates & Packs Ready-made workflows, packaged employees, templates, blueprints, industry solutions, and role-specific agents that reduce time-to-value. |
Partial | Full / Explicit |
| Platform extensibility | ||
|
Model Flexibility & Routing Ability to work across multiple foundation models, route tasks to different models, or let buyers bring their own providers and keys. |
No / Not documented | No / Not documented |
|
APIs, SDKs & MCP Extensibility Composability layer: stable APIs, SDKs, MCP tool consumption/serving, custom tools, and integration into internal systems. |
No / Not documented | Full / Explicit |
|
Testing, Debugging & Optimization Testing, debugging, scoring, retries, fallbacks, quality gates, and optimization loops for improving agent workflows before and after deployment. |
No / Not documented | No / Not documented |
| Specialist automation | ||
|
Browser & Computer Use Browser, desktop, or remote/local computer control for workflows that cannot be handled through stable APIs alone. |
No / Not documented | No / Not documented |
Pricing snapshot
Sourced from the Index pricing dataset · open each vendor's profile for full detail.
| Pricing |
C
Cleric
|
|
|---|---|---|
|
Entry price Lowest public entry point |
Contact sales; mid market positioning, no public rates | Contact sales; enterprise contracts, no public rates |
|
Pricing confidence How public the numbers are |
Contact only | Contact only |
|
Billing Primary billing axis |
enterprise contract | enterprise contract |
|
Variable cost Workload / overage exposure |
Low variable cost | Low variable cost |
|
Free tier / trial Try before you buy |
No free tier
|
No free tierTrial
|
|
Buying motion Self-serve vs sales call |
Sales call | Sales call |
Choose Cleric if
- Read only investigation with human approval matches your risk posture.
- Mid market positioning fits your team size and budget expectations.
- Root cause diagnosis, not autonomous action, is the immediate need.
Choose Resolve AI if
- Agents across incidents, cost, and development multiply the platform's value.
- API and MCP server integration lets agents join your existing workflows.
- You want one vendor growing across production operations use cases.