What are the best alternatives to Harness?

Based on documented capability coverage across the Agentic Index 14 point taxonomy, the closest alternatives to Harness among SRE and DevOps agents are Ciroos AI, Metoro, Middleware, Anyshift. Each is graded on the same public evidence, and no vendor pays for placement.

Does Harness have SOC 2, SSO and role based access control?

Full under the Agentic Index verification standard. Harness publishes public evidence of enterprise security and identity controls, covering a compliance posture such as SOC 2 or ISO 27001, single sign on (SSO or SAML), and role based access control (RBAC). Evidence basis: Access controls include SSO with the corporate identity provider, two factor authentication, Advanced Role-Based Access Control over users and service accounts, and an account and organization level audit trail. Compliance covers SOC 2 and. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

Does Harness support MCP and tool calling?

Partial under the Agentic Index verification standard. Harness publishes some public evidence of tool calling and API or SDK extensibility, but narrower than full Model Context Protocol (MCP) support as defined by the Agentic Index taxonomy. Evidence basis: AI SRE data is released into the Harness Knowledge Graph and available through MCP for cross module analytics. The Harness MCP server has an endpoint, OAuth or API key authentication and create tools across 139 resource types. None of its t. Graded from public evidence only against the Agentic Index 14 point capability taxonomy. No vendor pays for placement.

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Harness

Q: Who is Harness for?

enterprise, DevOps teams, SRE teams

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SRE / DevOps agentindependentVerified 2026-09-29

Entry priceAI SRE sits in the Enterprise plan as an Operations module; contact salesFull pricing detail

Harness AI SRE is a human aware change agent with an AI Scribe that captures Slack, Teams and Zoom signals and correlates them with system changes across the Harness DevOps platform.

Harness AI SRE is the incident response module of the Harness software delivery platform, sold as an Operations module on the Enterprise plan. Alerts from Datadog, Splunk, New Relic, Dynatrace and other monitors are ingested, correlated and deduplicated into incidents that route to on call through escalation rules. The AI Scribe keeps an automatic incident record and live timeline across Slack, Zoom and Microsoft Teams for postmortems, and AI root cause analysis correlates deployments, feature flags, configuration and infrastructure events that Harness already records.

Remediation runs through one click automation runbooks for rollbacks and mitigations, with ownership policies governing who acts. The Harness platform provides SSO with the corporate identity provider, advanced role based access control, an account level audit trail, and SOC 2 and ISO 27001, 27017 and 27018. AI SRE pricing is not published.

Vendor details

Canonical URL

https://www.harness.io

Company status

independent

Use cases & customers

Primary use cases

incident responsechange-based root cause analysisincident documentationautomation runbooks and rollback

Target customers

enterpriseDevOps teamsSRE teams

Deployment options

SaaSself-managed (Harness platform)

Integrations

Monitoring alerts come in from Datadog, Splunk, New Relic and Dynatrace, and inbound webhooks create alerts from any JSON payload. Incidents connect to Jira and ServiceNow, collaboration runs through Slack, Microsoft Teams and Zoom, and GitHub joins Harness's own deployment, feature flag and pipeline records. Existing on call setups can be imported from PagerDuty, Opsgenie or xMatters.

In practice

Your on call team is flooded with alerts from Datadog, Splunk and New Relic. Harness AI SRE deduplicates related alerts into incidents and routes each one to on call through escalation rules.

Your responders lose track of what was said and decided in Slack, Zoom and Teams during an outage. Harness AI SRE's AI Scribe keeps an automatic incident record and live timeline for the postmortem.

Your team ships a deploy that breaks production. Harness AI SRE correlates the incident with recent deployments, feature flags and configuration changes, and a responder rolls back with a one click automation runbook.

Sources & related URLs

Research sources

https://www.harness.io/products/ai-sre https://github.com/agamm/awesome-ai-sre

Agentic Index coverage score

7.5 / 14 capabilities · 54%

Integrations & Tool Calling	Full
AI SRE connects Datadog, Splunk, New Relic, Dynatrace, Slack, Microsoft Teams, Zoom, Jira, ServiceNow and GitHub with Harness's own deployment, feature flag and pipeline records. Automation runbooks execute rollbacks and mitigations. Sourceharness.io/products/ai-sreread 2026-09-29
Workflow Orchestration	Full
The AI Scribe builds the incident record while AI root cause analysis correlates deploys, feature flags, infrastructure and monitors. On call routing, escalation rules and automation runbooks for remediation run alongside them within the Harness pipeline platform. Sourceharness.io/products/ai-sreread 2026-09-29
Knowledge Grounding & RAG	Full
Root cause analysis draws on the change intelligence the platform keeps. That means the deployments, feature flags, configuration and infrastructure events recorded in Harness, which attach to incidents automatically. Sourceharness.io/products/ai-sreread 2026-09-29
Human Oversight & Guardrails	Full
Remediation runs as one click automation runbooks for rollbacks and mitigations that a responder triggers, with ownership policies and escalation rules governing who acts. Sourceharness.io/products/ai-sreread 2026-09-29
Security, Identity & Governance	Full
Access controls include SSO with the corporate identity provider, two factor authentication, Advanced Role-Based Access Control over users and service accounts, and an account and organization level audit trail. Compliance covers SOC 2 and ISO 27001, 27017 and 27018, and Harness runs a trust center. Sourceharness.io/securityread 2026-09-29
Observability & Auditability	Partial
The AI Scribe keeps an automatic incident record and live timeline from Slack, Zoom and Teams for postmortems, which records what people said and decided. Harness names no record of the steps or tools the root cause agent used. The platform also keeps an account and organization level audit trail. Sourceharness.io/products/ai-sreread 2026-09-29
Memory & State Persistence	Not documented
Incident records, timelines and change history are the application's data. Harness names no memory layer for the AI SRE agents. Sourceharness.io/products/ai-sreread 2026-09-29
Deployment & Data Residency	Not documented
AI SRE is sold as an Operations module on the Enterprise plan of the Harness SaaS platform. The Self-Managed Enterprise Edition supports Cloud Cost Management, Chaos Engineering, CD and GitOps, CI, Code Repository, Database DevOps, Feature Management, IaC Management, Platform, Supply Chain Security and Security Testing, but not AI SRE, so AI SRE cannot be self hosted. No region selection or data residency option for AI SRE is published. Sourcedeveloper.harness.io/self-managed-enterprise-edition/new-to-self-managed-enterprise-edition/smp-supported-platformsread 2026-09-30
Prebuilt Agents, Templates & Packs	Partial
Two agents ship, the AI Scribe and AI root cause analysis. The second reads the first's timeline, so the two work together as one incident product. Runbooks are the customer's own. Sourceharness.io/products/ai-sreread 2026-09-29
Triggers & Channel Coverage	Full
Alerts are ingested and correlated from monitoring tools, and inbound webhooks create alerts from any JSON payload. Related alerts are deduplicated into incidents that route to on call by escalation rules, and the AI Scribe records across Slack, Zoom and Teams as the incident runs. Sourceharness.io/products/ai-sreread 2026-09-29
Model Flexibility & Routing	Not documented
No model provider is named for the AI SRE agents, and Harness does not say whether customers can choose a model. Sourceharness.io/products/ai-sreread 2026-09-29
APIs, SDKs & MCP Extensibility	Partial
AI SRE data is released into the Harness Knowledge Graph and available through MCP for cross module analytics. The Harness MCP server has an endpoint, OAuth or API key authentication and create tools across 139 resource types. None of its tools covers AI SRE incidents, on call or runbooks, and Harness publishes no AI SRE API reference. Sourcedeveloper.harness.io/harness-ai/3.0/use-harness-ai/ide-and-integrations/mcp-server/harness-mcp-serverread 2026-09-30
Testing, Debugging & Optimization	Not documented
Postmortem automation records incidents, not agent quality. Harness names no evaluation or feedback loop for the AI SRE agents. Sourceharness.io/products/ai-sreread 2026-09-29
Browser & Computer Use	Not documented
Agents work through integrations, runbooks and chat. Harness names no browser, desktop or computer control. Sourceharness.io/products/ai-sreread 2026-09-29

The Agentic Index coverage score grades every vendor Full, Partial or Not documented against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded

Product updates

October 30, 2026·Observability / auditabilityVerified

A new AWS CloudWatch agent for Harness runtime protection, first released as version 0.1.0, discovers AI agents running on AWS Bedrock and collects data from them, including CloudWatch log events. It covers agents built on Bedrock AgentCore as well as standard Bedrock agents. The Terraform and CloudFormation templates for it no longer install the bundled platform agent by default.

Bears on: Security / enterprise

View source

October 8, 2026·Agent capabilityVerified

Harness acquired Cosmos, the Auggie CLI and the Code Context Engine from Augment Code and made Harness Cosmos available now. Its agents start from events such as ticket updates, pull requests, schedules and webhooks, and use prebuilt Experts (PR Author, Deep Reviewer, Risk Analyzer and Verifier) to take a ticket through to a reviewed pull request.

Bears on: Workflow orchestration

View source

September 28, 2026·IntegrationsVerified

A new Harness connector brings its delivery pipelines into ChatGPT and Codex. After signing in, the assistant can summarize pipeline runs, find and explain failed steps and, where allowed, create, change or run pipelines under the user's own Harness permissions.

Bears on: MCP / tool calling / API

View source

View all 7 Harness updates →Tracked since Aug 2026 · Verified from public vendor sources

Pricing

AI SRE sits in the Enterprise plan as an Operations module; contact sales

Trial available

What is public

The plan structure (Free, Essentials, Enterprise) and that AI SRE is an Enterprise Operations module; no figures.

Variable cost rationale

Priced as part of a broader Harness platform commitment rather than a standalone list price.

Sales call required

Yes, required for paid access

Free / trial

Free plan covers Harness Open Source and Litmus Chaos, not AI SRE; demo on request

Key ambiguities

No AI SRE price is published; it is quoted as part of an Enterprise module selection.

Agentic Index verified 2026-09-30

Official pricing page

Related vendors

Alternatives to Harness

The closest documented capability profiles to Harness among SRE and DevOps agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.

Ciroos AI7.5 / 14Adds documented Testing, Debugging & Optimization
Metoro9.0 / 14Adds documented Deployment & Data Residency
Middleware8.0 / 14Adds documented Deployment & Data Residency
Anyshift8.5 / 14Adds documented Memory & State Persistence and Testing, Debugging & Optimization
Better Stack9.5 / 14Adds documented Memory & State Persistence and Deployment & Data Residency
Bluebricks10.5 / 14Adds documented Memory & State Persistence and Deployment & Data Residency, among others

Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded

Compare Harness with other vendors →Compare all SRE and DevOps agents →See where Harness ranks →

Data confidence: medium

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Vendor details

Canonical URL

Category

Company status

Use cases & customers

Primary use cases

Target customers

Deployment options

Integrations

In practice

Sources & related URLs

Research sources

Agentic Index coverage score

Product updates

Pricing

Related vendors

Alternatives to Harness

Head to head

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