Agentic Index
NeuBird vs Resolve AI (2026)
NeuBird and Resolve AI are both enterprise AI SREs metered in credits, and NeuBird edges the grid, 11 of 14 against 10.5. That verdict is the Agentic Index coverage score, graded from each vendor's own published materials.
NeuBird's agents investigate production alerts across more than 50 tools in place, with write access gated by approval, customer governed model routing and an MCP server; it offers a 14 day trial with 50 credits. Resolve goes on call with a team of specialized agents that triage and investigate in parallel, with every mitigation waiting for approval, sold through sales. On the grid NeuBird is Full on deployment and model choice and Partial on memory, where Resolve is lower; Resolve is Full on knowledge grounding, prebuilt agents and orchestration, where NeuBird is Partial. Choose NeuBird to govern which models run and where; choose Resolve for a coordinated team of prebuilt agents.
On the Agentic Index production ops ranking, Resolve AI clears the bar and NeuBird does not. Resolve AI documents all five resolution loop capabilities in full; NeuBird does not document workflow orchestration in full. 14 of the 37 vendors in the lane clear it. See the production ops ranking
This comparison is published by Agentic Index, an independent agentic AI vendor research platform. NeuBird and Resolve AI are each graded against the same 14 capability Agentic Index taxonomy, from the vendor's own public materials under the Agentic Index verification standard, alongside 955 researched vendors. No vendor pays for placement and no vendor has reviewed this page. How this evidence is graded
Choose NeuBird if
- Your team should govern model routing.
- Deployment options must be documented in full.
- You want to try it first, with a 14 day trial and 50 credits.
Choose Resolve AI if
- A team of specialized agents should work an incident in parallel.
- Agents should ground investigations in a maintained knowledge structure.
- Orchestration of work across agents must be documented in full.
| Feature | N NeuBird |
R Resolve AI |
|---|---|---|
| Action & orchestration | ||
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Integrations & Tool Calling Ability to connect agents to real systems through native integrations, OAuth-authenticated actions, custom tools, APIs, webhooks, or MCP-compatible tools. |
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NeuBirdIntegrations & Tool Calling NeuBird queries more than 50 named integrations in place, including Datadog, AWS, Azure, Google Cloud, PagerDuty, Dynatrace, Splunk, Snowflake, Grafana, GitHub, GitLab, OpenShift, MongoDB and Redis, with Jira and ServiceNow incident workflows. Connections are created and scoped per project. Sourceneubird.airead 2026-09-29 |
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Resolve AIIntegrations & Tool Calling An integration catalog of about 40 systems covers AWS, GCP, Datadog, Dynatrace, Splunk, Grafana, New Relic, PagerDuty, ServiceNow, Sentry, Snowflake, GitHub, Atlassian, Slack and Teams. On approval the agent creates silences, downtimes or mutes in Grafana, Datadog, AlertManager, Kloudfuse and Sumo Logic and triggers commit reverts and GitHub Actions. SourceResolve docs llms.txt index and Mitigation Actions, and Incidents page; docs.resolve.ai/mitigation-actionsread 2026-09-29 |
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Workflow Orchestration Ability to sequence, branch, retry, route, and combine deterministic workflow nodes with autonomous agent steps. |
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NeuBirdWorkflow Orchestration Triage, investigation, analyst, cluster and discovery agents run as stages of NeuBird's own investigation pipeline, correlating evidence across integrations in parallel. No builder, branching or agent coordination that customers control is described. Sourceneubird.ai/pricingread 2026-09-29 |
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Resolve AIWorkflow Orchestration A team of domain-specialized agents investigates in parallel, pursuing hypotheses that engineers can redirect, and verifies findings against production evidence, with a dedicated reviewer validating them. Custom agents compose Resolve's MCP, API and skills into the customer's workflows, and Temporal connects orchestration platforms. Sourceresolve.ai/product/incidentsread 2026-09-29 |
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Triggers & Channel Coverage How agents wake up and where they work: schedules, webhooks, message events, CRM events, inbox events, chat, email, voice, and collaboration tools. |
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NeuBirdTriggers & Channel Coverage PagerDuty alerts come in and are triaged by the included Triage Agent, with unlimited alerts always included, and Slack channels surface production issues. Engineers also start investigations from Slack, the desktop app, the terminal or MCP. Sourceneubird.ai/pricingread 2026-09-29 |
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Resolve AITriggers & Channel Coverage The On-call Agent goes on-call on the customer's behalf, holding the pager and triaging alerts. Alerts arrive by PagerDuty, Splunk On-Call and alert webhooks from any source, tasks run on schedules, and billing meters triages, investigations and incidents Resolve manages. Sourceresolve.airead 2026-09-29 |
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| Knowledge & context | ||
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Knowledge Grounding & RAG Ability to ground agent behavior in company data through document ingestion, retrieval, external knowledge APIs, semantic search, or RAG layers. |
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NeuBirdKnowledge Grounding & RAG The agent queries raw metrics, events, logs and traces directly across all of the customer's observability tools, with no telemetry stored, so context is assembled for each run. No maintained index over the customer's knowledge is described. Sourcedocs.neubird.ai/concepts/overviewread 2026-09-29 |
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Resolve AIKnowledge Grounding & RAG Team Knowledge is a maintained store of runbooks, docs, dashboard guidance and skills at organization and team level that Resolve activates dynamically during investigations, examining all knowledge tied to the alert and its owning teams. Hivemind adds production state awareness across alerts and incidents. Sourcedocs.resolve.ai/team-knowledgeread 2026-09-29 |
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Memory & State Persistence Ability to persist context across a run, conversation, workflow, user, team, or longer-term memory layer. |
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NeuBirdMemory & State Persistence Every investigation and approved fix becomes institutional memory, kept as conclusions with no telemetry stored, and surfaces automatically on related symptoms. No scope, lifetime or delete path for that memory is published. Sourceneubird.airead 2026-09-29 |
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Resolve AIMemory & State Persistence The agent writes nothing for itself as memory. Team Knowledge is written by people as runbooks, docs and skills, which the product applies as instructions during investigations, and feedback ratings are an evaluation input. There is no self learning knowledge graph. Sourcedocs.resolve.ai/team-knowledgeread 2026-09-29 |
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| Control & trust | ||
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Human Oversight & Guardrails Approval steps, consent checkpoints, escalation rules, structured guardrails, policy constraints, and pause/resume controls. |
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NeuBirdHuman Oversight & Guardrails Under Earned Write Access, every action waits for a human approval, and the audit trail shows who gave it. Autonomy moves through Suggest, Recommend and Act tiers, high risk actions need human confirmation before they run, and autonomy levels can be set per environment. Sourceneubird.ai/securityread 2026-09-29 |
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Resolve AIHuman Oversight & Guardrails Every action requires explicit human approval before execution. Proposals are approved or rejected in the Resolve UI or Slack, Resolve never has direct access to execute write APIs, and write permissions are enabled per integration. Sourcedocs.resolve.ai/mitigation-actionsread 2026-09-29 |
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Security, Identity & Governance RBAC, SSO, auditability, encryption, least-privilege tool access, compliance posture, and data handling policy. |
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NeuBirdSecurity, Identity & Governance Role based access control gives agents access only to the systems and actions explicitly granted to them, and agents never hold credentials. NeuBird cites SOC 2 Type II, and a trust center sits at trust.neubird.ai. SSO and SCIM support is not stated. Sourceneubird.ai/securityread 2026-09-29 |
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Resolve AISecurity, Identity & Governance Customers get SSO (Google, Okta, Azure AD), SCIM directory sync with sign in enforcement, RBAC, access limited to roles, environments or namespaces, and audit logs. Compliance covers SOC 2 Type II, GDPR and HIPAA, backed by a trust center. SourceResolve security page and docs llms.txt index (Security and Administration pages); resolve.ai/securityread 2026-09-29 |
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Observability & Auditability Traces, logs, execution histories, metrics, audit events, and debugging detail for production agent behavior. |
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NeuBirdObservability & Auditability Every observation, inference and action is logged with timestamps, context and outcomes, and each investigation exposes its chain of thought, query execution logs and the data sources consulted. Model calls carry a per call audit of agent, task, model, tokens and cost. Sourcedocs.neubird.ai/mcp/reference/toolsread 2026-09-29 |
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Resolve AIObservability & Auditability Each investigation shows an Evidence Trail with timestamps and verification and a Workbench of what each agent is doing. An Activity Dashboard records every action, including who proposed it, who approved or rejected it, when, and what was affected. Sourcedocs.resolve.ai/mitigation-actionsread 2026-09-29 |
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Deployment & Data Residency Deployment modes and options, including SaaS, dedicated cloud, VPC, on-prem, hybrid, local runtime, and self-hosting. |
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NeuBirdDeployment & Data Residency Enterprise offers SaaS or VPC/VNET deployment, NeuBird can deploy within the customer's cloud environment, and resources can sit on-prem or in the customer's VPC, with telemetry staying in place and nothing stored. No hosting region list is published. Sourceneubird.ai/pricingread 2026-09-29 |
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Resolve AIDeployment & Data Residency Customers choose between a shared multi tenant cloud and a dedicated single tenant cloud deployment with bring your own keys. The Satellite agent runs in the customer's Kubernetes or ECS, keeps credentials local and proxies queries into Resolve's cloud. There is no region list or customer environment option. Sourcedocs.resolve.ai/resolve-satelliteread 2026-09-29 |
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| Solution readiness | ||
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Prebuilt Agents, Templates & Packs Ready-made workflows, packaged employees, templates, blueprints, industry solutions, and role-specific agents that reduce time-to-value. |
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NeuBirdPrebuilt Agents, Templates & Packs Pricing is per run for the triage, investigation, analyst, cluster and discovery agents, but they work as stages of one investigation product, not agents a customer adopts separately. Customers write their own project instructions, and no template or agent catalog is published. Sourceneubird.ai/pricingread 2026-09-29 |
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Resolve AIPrebuilt Agents, Templates & Packs Separately named agents ship for their own jobs, namely the On-call Agent that holds the pager and triages alerts, the Incident Resolution Agent for root cause and mitigation, and Issue Remediation for recurring problems. There is no cost optimization or feature development agent. Sourceresolve.airead 2026-09-29 |
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| Platform extensibility | ||
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Model Flexibility & Routing Ability to work across multiple foundation models, route tasks to different models, or let buyers bring their own providers and keys. |
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NeuBirdModel Flexibility & Routing With Governed Model Access, customers decide which models run, on which data and at what cost, using approved frontier models, including ones in their own AWS Bedrock, Azure OpenAI or Google Vertex AI account. Requests are routed by task, cost or latency, with failover and per agent budgets. Sourceneubird.ai/platform/governed-model-accessread 2026-09-29 |
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Resolve AIModel Flexibility & Routing Resolve uses frontier LLM models combined with domain-specific models, without naming a provider, and customers cannot choose a model. Sourceresolve.airead 2026-09-29 |
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APIs, SDKs & MCP Extensibility Composability layer: stable APIs, SDKs, MCP tool consumption/serving, custom tools, and integration into internal systems. |
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NeuBirdAPIs, SDKs & MCP Extensibility A remote MCP server at <deployment>.app.neubird.ai/mcp, also available as the @neubirdai/mcp-server-neubird package, authenticates with a bearer token from the login API and exposes 33 tools, including ones that create projects, connections and instructions and start investigations. Sourcedocs.neubird.ai/mcp/getting-started/installationread 2026-09-29 |
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Resolve AIAPIs, SDKs & MCP Extensibility A REST API at app0.resolve.ai with bearer personal or organization tokens triggers, lists and reads investigations, alongside a Resolve MCP server and AI assistant plugins. SourceResolve docs, Resolve REST API and llms.txt index; docs.resolve.ai/resolve-rest-apiread 2026-09-29 |
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Testing, Debugging & Optimization Testing, debugging, scoring, retries, fallbacks, quality gates, and optimization loops for improving agent workflows before and after deployment. |
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NeuBirdTesting, Debugging & Optimization A customer can test a change to its configuration by validating an instruction, applying it to a past session, running the investigation again and reading the RCA quality score and session scoring, through the neubird_validate_instruction, neubird_apply_session_instruction, neubird_rerun_session and neubird_get_rca_score tools. Sourcedocs.neubird.ai/mcp/reference/toolsread 2026-09-29 |
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Resolve AITesting, Debugging & Optimization A change can be evaluated against an earlier result. After updating knowledge or integrations, Reinvestigate alert re-runs the same alert so the new result can be compared against the original, and thumbs up or down verdicts on each report collect under Analytics, Feedback. Sourcedocs.resolve.ai/tuning-accuracyread 2026-09-29 |
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| Specialist automation | ||
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Browser & Computer Use Browser, desktop, or remote/local computer control for workflows that cannot be handled through stable APIs alone. |
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NeuBirdBrowser & Computer Use NeuBird works through telemetry queries, integrations, a terminal, a desktop app and an MCP server. No browser, desktop control or computer use by the agent is described. Sourcedocs.neubird.ai/concepts/overviewread 2026-09-29 |
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Resolve AIBrowser & Computer Use Work runs through integrations, a Satellite proxy, Slack, a REST API and an MCP server, with no browser, desktop or computer control. SourceResolve docs llms.txt index and Incidents page; resolve.ai/product/incidentsread 2026-09-29 |
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Pricing snapshot
Sourced from the Index pricing dataset · open each vendor's profile for full detail.
| Pricing | N NeuBird |
R Resolve AI |
|---|---|---|
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Entry price Lowest public entry point |
Enterprise at custom pricing on credits. A 14 day trial includes 50 credits. | Contact sales. Contracts are metered in credits, and no rates are published. |
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Pricing confidence How public the numbers are |
Contact only | Contact only |
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Billing Primary billing axis |
Credits per agent run. Investigation, analyst and cluster runs draw credits, triage is included, discovery is charged per 10 runs, and alerts are unlimited. | Credits per unit of work, consumed by chats and tasks, investigations, incidents and triages. The credit cost of each is defined in the contract. |
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Variable cost Workload / overage exposure |
Medium variable cost | Medium variable cost |
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Free tier / trial Try before you buy |
No free tierTrial
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No free tierTrial
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Buying motion Self-serve vs sales call |
Sales call | Sales call |
Both meter usage in credits; NeuBird prices its one Enterprise plan on request, and Resolve sells through sales.
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