Lyrebird Health
Also known as: Lyrebird, Lyrebird Pro, Bp Free
Australian clinical AI platform generating notes, letters, certificates and care plans from ambient consultation capture, with onshore data residency, immediate audio destruction and deep Best Practice and Genie EMR integration.
Lyrebird Health is a Melbourne based clinical AI platform built first for the Australian market, launched in 2023 by founder and CEO Kai Van Lieshout. It raised US$12 million at a reported US$50 million valuation from Five V Capital and Octopus Ventures with Startmate participating, and by mid 2025 was powering around 30,000 consultations a day in Australia, growing more than 10 percent month on month.
It is more than a note generator. Ambient capture produces clinical notes, but the same platform generates referral letters, medical certificates and care plans, and handles the chronic disease management and government documentation workflows that dominate Australian general practice. The system is described as learning each clinician's voice and style over time, and it handles multilingual consultations across both in person and telehealth settings. Integration is where its local focus pays off: it plugs directly into Best Practice, Best Practice Premier and Genie or Gentu, the electronic medical records that actually run Australian clinics, plus the HealthShare pre consultation platform.
The data posture is the most specific in this lane and is a genuine differentiator rather than marketing. Audio is transcribed in real time on Australian servers and destroyed immediately after transcription. Generated documents are held briefly on encrypted servers inside Australia, with a seven day default retention that practices can shorten or extend. That is a concrete residency and retention commitment of the kind most scribes in this category do not publish at all.
Pricing is published, which is also unusual here. A free tier and a Best Practice bundled free tier both cost nothing, and Lyrebird Pro runs A$160 per clinician per month billed annually or A$240 month to month excluding GST. Expansion is underway beyond Australia, with a first United Kingdom partnership at Alder Hey Children's NHS Foundation Trust, a King's Hospital Dubai engagement and an earlier trial across Gold Coast Health outpatient departments in Queensland.
Vendor details
Canonical URL
https://www.lyrebirdhealth.com
Category
Healthcare agent
Company status
independent
Use cases & customers
Target customers
Deployment options
In practice
Your practice runs Best Practice or Genie and every other scribe expects you to copy notes across. Lyrebird integrates directly with the EMRs Australian clinics actually use.
Patient data cannot leave Australia. Audio is transcribed on Australian servers and destroyed immediately, and documents sit on encrypted onshore servers with a seven day default retention you can shorten or extend.
The documentation burden is not just notes. Care plans, referral letters and medical certificates come out of the same consultation capture rather than needing separate work.
Sources & related URLs
Research sources
Agentic Index coverage score
8.5 / 14 capabilities · 61%
| Integrations & Tool CallingIntegrated into the market leading Australian EMRs, Best Practice including Best Practice Premier and Genie or Gentu, plus the HealthShare pre consultation platform. Local EMR depth is the platform's structural advantage. 2026-08-05 | Full |
|---|---|
| Workflow OrchestrationOne consultation capture produces notes, referral letters, certificates and care plans across chronic disease management and government documentation workflows, but this is multi document generation rather than multi step autonomous execution across systems. 2026-08-05 | Partial |
| Knowledge Grounding & RAGOutput is grounded in the captured consultation and in pre consultation context arriving through the HealthShare integration, but no retrieval over a clinical knowledge corpus, evidence lookup or citation mechanism is documented. 2026-08-05 | Partial |
| Human Oversight & GuardrailsThe platform is described first hand as producing clinician reviewed workflows across every document type, with review controls treated as a first class evaluation dimension, and nothing is filed without clinician sign off. 2026-08-05 | Full |
| Security, Identity & GovernanceConcrete and specific: audio transcribed in real time on Australian servers and destroyed immediately after transcription, documents on encrypted servers with bank level encryption, configurable retention, and compliance with Australian privacy standards. Corroborating detail comes partly from a competitor comparison, so confidence is medium. 2026-08-05 | Full |
| Observability & AuditabilityTeam controls and usage limits exist at practice level, but no audit trail, quality analytics or reporting on generated documentation is documented. 2026-08-05 | Partial |
| Memory & State PersistenceThe system is described as learning to reflect each clinician's individual voice and style over time, which is real per user persistence, but generated documents are deliberately short lived on a seven day default retention so little state accrues in the platform itself. 2026-08-05 | Partial |
| Deployment & Data ResidencyExplicit data residency: all transcription and storage occurs on Australian servers, audio is destroyed immediately after transcription, and document retention defaults to seven days with customer configurable shorter or longer windows. A documented residency and retention commitment, which almost nothing else in this lane publishes. 2026-08-05 | Full |
| Prebuilt Agents, Templates & PacksShips templates and prebuilt document types covering clinical notes, referral letters, medical certificates and care plans, plus workflows tuned to Australian chronic disease management and government documentation requirements. 2026-08-05 | Full |
| Triggers & Channel CoverageAmbient passive capture across in person and telehealth consultations with multilingual support and browser based access, but no scheduled runs, event triggers or additional channels are documented. 2026-08-05 | Partial |
| Model Flexibility & RoutingNo model list, routing policy, model selection or bring your own key capability is documented anywhere in the material retrieved. 2026-08-05 | Unable to verify |
| APIs, SDKs & MCP ExtensibilityIntegrates into third party EMRs and the HealthShare pre consultation platform, which implies interfaces, but no public API, SDK, developer documentation or MCP surface is documented. 2026-08-05 | Partial |
| Testing, Debugging & OptimizationThe company reports a measured saving of six to eight minutes per consultation and ran phased public health trials including Gold Coast Health outpatient departments, but no evaluation harness, published accuracy benchmark or regression tooling is documented. 2026-08-05 | Partial |
| Browser & Computer UseBrowser based access is a delivery mechanism, not browser control, and no computer use or portal automation capability is documented. 2026-08-05 | Unable to verify |
The Agentic Index coverage score grades every vendor Full, Partial or Unable to verify against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded
Recent platform changes
Lyrebird Health launched a native integration with the Oracle Cerner Millennium Electronic Patient Record (EPR) system. The integration enables real-time syncing of patient data and allows AI-generated clinical documentation to be written directly into the patient record from day one.
Bears on: Workflow orchestration
View sourcePricing
Free and Bp Free tiers at A$0; Lyrebird Pro A$160 per clinician per month billed annually, A$240 month to month, excluding GST
per clinician per month
What is public
Tier names, the free tiers, and both the annual and month to month Pro rates are published on the vendor's own pricing page and corroborated by independent Australian comparisons.
Billing mechanics
Per clinician per month subscription with a meaningful discount for annual billing, sitting above two genuinely free tiers. Independent Australian buyer guides note that Lyrebird is one of the few vendors in its market that publishes hard figures at all, with several competitors requiring a quote.
Cost watchouts
Rates are quoted excluding GST and in Australian dollars, so a non Australian buyer should not read them as comparable to the US dollar rates elsewhere in this lane
Variable cost rationale
A flat per clinician monthly rate with free entry tiers means cost tracks headcount rather than consultation volume, and no per encounter or per note metering is documented, which is the opposite exposure profile to Dragon Copilot.
Additional watchouts
Independent Australian buyer guidance advises budgeting roughly A$79 to A$200 per clinician per month across this market and reading the total workflow cost rather than the sticker. Usage limits, team controls and onboarding differ by tier and should be checked against actual consultation volume.
Sales call required
No, self serve available
Free / trial
Two free tiers at A$0, a general Lyrebird Free plan and a Bp Free plan bundled with Best Practice, both usable to test scribing, templates and document workflows before paying
Lowest paid plan
Lyrebird Pro
Commercial notes
Currency matters when comparing across this lane. A$160 a month sits well below Dragon Copilot's reseller rates of roughly US$369 to US$600 per provider per month, and the free tiers make the entry point effectively zero for low volume clinicians, which is the opposite of the enterprise motion the incumbent runs.
Key ambiguities
An older third party comparison quotes Lyrebird from A$150 per user per month depending on usage, which conflicts with the current published A$160 annual and A$240 monthly figures. Usage limits attached to each tier are not fully specified in the material retrieved.
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Alternatives to Lyrebird Health
The closest documented capability profiles to Lyrebird Health among healthcare agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.
- Sunoh.ai8.5 / 14Fuller documented coverage on Workflow Orchestration
- Ambience Healthcare7.0 / 14A lighter documented profile than Lyrebird Health
- Prosper AI10.0 / 14Fuller documented coverage on Workflow Orchestration and Observability & Auditability
- Fathom7.5 / 14Fuller documented coverage on Workflow Orchestration
- Microsoft Dragon Copilot9.5 / 14Fuller documented coverage on Workflow Orchestration and Triggers & Channel Coverage
- Abridge7.0 / 14Fuller documented coverage on Observability & Auditability
Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded