Celonis
Also known as: AgentC, Process Intelligence Graph, AI Assistant Builder
Process intelligence platform whose AgentC suite and Process Intelligence Graph give AI agents the business context to analyze, design, and operate autonomous enterprise processes.
Celonis is the category leader in process mining and process intelligence, used by more than a quarter of the Fortune 500. Its Process Intelligence Graph builds a living digital twin of a company's operations across systems such as SAP and Oracle, capturing the policies, business rules, KPI definitions, roles, and responsibilities that AI agents need to understand how a business actually runs. On top of that graph, the AgentC suite provides tools, integrations, and partnerships to build AI agents in leading platforms (Microsoft Copilot Studio, IBM watsonx Orchestrate, and Amazon Bedrock Agents) and to use agents pre-built by partners such as Rollio and Hypatos, while the in platform AI Assistant Builder lets teams create assistants and copilots that classify data and reason through tasks. The acquired Orchestration Engine adds oversight and control of process workflows, a Celonis MCP Server exposes process tools to agents, and a Process Intelligence API opens the platform. Recent integrations feed process context into Microsoft Agent 365 and Amazon Bedrock AgentCore, where full agent tracing is logged and written back into Celonis for a continuous improvement loop.
Vendor details
Canonical URL
https://www.celonis.com
Category
Enterprise operations agent
Funding status
Private; roughly $2.4B raised across multiple rounds (source totals vary from $1.37B to $2.4B), ~$13B valuation at the 2022 Series D led by Qatar Investment Authority. Founded 2011 by Alexander Rinke, Bastian Nominacher, and Martin Klenk. Headquartered in Munich and New York; ~3,800 employees. Acquired Orchestration Engine and Ikigai (May 2026). IPO widely anticipated.
Company status
independent
Use cases & customers
Primary use cases
Target customers
Deployment options
Integrations
System agnostic ingestion from SAP, Oracle, and any data source; integrations with Microsoft Copilot Studio, Microsoft 365 and Teams, Microsoft Agent 365, Microsoft Fabric, IBM watsonx Orchestrate, Amazon Bedrock Agents and AgentCore; Process Intelligence API, Celonis MCP Server, action flows, and a broad service and technology partner ecosystem.
Sources & related URLs
Research sources
Agentic Index coverage score
11.5 / 14 capabilities · 82%
| Integrations & Tool CallingSystem agnostic ingestion from SAP, Oracle, and any data source, plus integrations with Microsoft Copilot Studio, Microsoft 365 and Teams, Agent 365, Fabric, IBM watsonx Orchestrate, and Amazon Bedrock. A Celonis MCP Server exposes process tools and action flows connect to third party systems such as partner calendar APIs. | Full |
|---|---|
| Workflow OrchestrationThe platform lets customers analyze, design, and operate autonomous processes and agents on top of the Process Intelligence Graph, and the acquired Orchestration Engine adds oversight and control of end to end process workflows. | Full |
| Knowledge Grounding & RAGThe Process Intelligence Graph builds a living digital twin capturing policies, business rules, KPI definitions, roles, and responsibilities, giving foundational LLMs the business context to understand and act on process details. Grounding AI in this context is the platform's core value proposition. | Full |
| Human Oversight & GuardrailsThe Orchestration Engine enables stronger oversight and control of process workflows, and process mining is used to define guardrails and feed agents the right context so AI acts purposefully and reliably. Governance is reinforced through the Microsoft Agent 365 control plane. | Full |
| Security, Identity & GovernancePositioned for enterprise grade governance; integrations with Microsoft Agent 365 observe, secure, and govern every agent, and Amazon Bedrock AgentCore provides identity and security for deployed agents. Specific Celonis compliance certifications were not separately retrieved this session. | Full |
| Observability & AuditabilityThe AWS case study documents full tracing and transparency of agent activity, logging every tool call, request, and response, with agent logs written back into Celonis for a continuous improvement loop. Microsoft Agent 365 adds observation across every agent. | Full |
| Memory & State PersistenceThe Process Intelligence Graph persists a continuously updated digital twin of operations, and agent outcomes are written back into Celonis. This is persistent process state rather than a documented per agent memory construct. | Partial |
| Deployment & Data ResidencyDelivered as a cloud SaaS platform. Specific on premise, hybrid, or data residency options were not detailed on the retrieved pages. | Partial |
| Prebuilt Agents / Templates / PacksAgentC lets customers use agents pre-built by partners such as Rollio and Hypatos, the AI Assistant Builder provides in platform assistant creation, and Solution Suites plus a composable partner ecosystem package process intelligence and AI for faster deployment. | Full |
| Triggers & Channel CoverageAgents act on process events (for example identifying orders ready for scheduling), execute action flows, and surface through everyday channels such as Microsoft Teams and 365 Copilot, giving event driven activation across integrated platforms. | Full |
| Model Flexibility & RoutingCelonis is platform and model agnostic, feeding process context to agents built in Microsoft Copilot Studio, IBM watsonx Orchestrate (leveraging watsonx.ai models), and Amazon Bedrock Agents, so customers choose their AI platform and underlying models. | Full |
| APIs / SDKs / MCP ExtensibilityProvides a Process Intelligence API, a Celonis MCP Server that exposes process tools to agents, and AgentC tooling, positioned as an open platform that partners extend with composable solutions. | Full |
| Testing, Debugging & OptimizationObservability logs feed a continuous improvement loop that lets teams monitor agent behavior, validate outcomes, and refine processes over time. No dedicated agent evaluation or testing harness is documented. | Partial |
| Browser / Computer-useCelonis agents act through data, APIs, action flows, and integrated platforms rather than browser or operating system automation. No computer use capability is documented. | Unable to verify |
The Agentic Index coverage score grades every vendor Full, Partial or Unable to verify against the same 14 buyer facing capabilities, from public evidence only. Each capability links to how all vendors in the index score on it. How this evidence is graded
Recent platform changes
Celonis expanded authentication options for Delta Sharing connections by adding OAuth (Client Credentials) support. Customers can now integrate with identity providers like Microsoft Entra ID or Okta to manage access.
Bears on: Integrations
View sourceCelonis introduced the Bring Your Own Key (BYOK) security model, enabling customers to manage their own encryption keys for data at rest using their own Key Management System.
Bears on: Security / enterprise
View sourceCelonis and Valence Intelligence launched the Celonis Deductions and Disputes Manager, an AI-driven application available via the Celonis Platform Apps Programme. The tool uses AI agents to automate the aggregation of unstructured deduction data across fragmented sources, such as retailer portals and ERP systems.
Bears on: Integrations
View sourcePricing
Contact sales; no public pricing. Enterprise, multi year contracts.
not disclosed; enterprise platform subscription
Cost watchouts
Implementation and data connection effort across SAP, Oracle, and other systems; multi year minimum terms; per platform costs for agents built in Copilot Studio, watsonx, or Bedrock sit outside Celonis.
Variable cost rationale
Large enterprise platform subscription with multi year commitments. Cost scales with data volume, processes covered, and deployment scope, but no public rate card exists.
Sales call required
Yes, required for paid access
Free / trial
Free academic and trial tiers exist historically; enterprise platform is quote based
Lowest paid plan
Not public
Key ambiguities
No public pricing. A third party estimate (Contrary Research) suggested roughly thirty thousand dollars for a one year subscription with a three year minimum, but this is unverified and dated.
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Alternatives to Celonis
The closest documented capability profiles to Celonis among enterprise operations agents tracked by Agentic Index, ordered by similarity on the same 14 point evidence the rankings use. No vendor pays for placement.
- Edge Delta12.0 / 14Fuller documented coverage on Memory & State Persistence
- Ema11.0 / 14A lighter documented profile than Celonis
- Glean12.0 / 14Fuller documented coverage on Deployment & Data Residency
- Moveworks11.0 / 14A lighter documented profile than Celonis
- Workato12.0 / 14Fuller documented coverage on Deployment & Data Residency
- Atomicwork12.5 / 14Fuller documented coverage on Memory & State Persistence and Testing, Debugging & Optimization
Similarity is computed from each vendor's Agentic Index coverage score evidence, axis by axis, not from the totals. How this evidence is graded