Aktify
Also known as: Aktify AI
Autonomous AI sales rep that texts inbound and outbound leads over SMS, qualifies them, handles objections, and books meetings 24/7 with TCPA compliant guardrails.
Aktify is an autonomous AI sales representative that works over SMS, texting inbound and outbound leads at scale, holding natural two way conversations, qualifying interest, handling objections, and booking meetings or transferring warm calls to a human team. The premise is that text messaging is the highest conversion channel in many consumer facing industries but the hardest to scale with people because of working hours and licensing limits, so an always on AI that responds within seconds captures leads that would otherwise go cold. Founded in 2018 in Lehi, Utah by Jacob Carter and Chuck Pettid, Aktify predates the recent wave of large language model products and has run in production for years.
Rather than a generic chatbot, Aktify is purpose built for sales and trained on more than ten million real conversations across over fifty enterprise customers, with each industry getting its own model tuned on real text message exchanges and scheduling. It serves business to consumer and business to business to consumer verticals where SMS converts well, including auto services, insurance, mortgage, home security, pest control, HVAC, roofing, and education enrollment. A central differentiator is compliance: the system operates with TCPA compliant guardrails, which matters in the regulated consumer categories it targets. It reports 99 percent SMS deliverability and responds to new leads in under a minute, around the clock.
The product comes in two tiers of capability. Nurture AI automates lead qualification and appointment scheduling, engaging and qualifying leads at scale, while Closer AI adds deeper product knowledge and more sophisticated conversation to guide leads further through the sales process. When a lead is ready, Aktify books the appointment, delivers a live warm call to a rep, or sends a click to convert link. Getting started is light: teams connect through a CRM integration, an API, or a simple CSV upload, and Aktify integrates with existing CRM systems so qualified, ready to talk prospects flow back to the sales team.
Aktify uses performance based pricing across three tiers and does not publish a public rate card, so prospective buyers engage its team for a quote scoped to their lead volume and use case. A free trial is not readily available. This contact first, outcome oriented model is common among autonomous sales agents, where pricing tends to track leads contacted or qualified rather than messages sent. The company has raised around $26M, is backed by Bonfire Ventures, and counts high volume consumer brands such as Vivint among its customers.
Vendor details
Canonical URL
https://aktify.com
Category
GTM / revenue agent
Subcategory
Conversational SMS sales
Funding status
Independent. Founded in 2018 by Jacob Carter and Chuck Pettid, headquartered in Lehi, Utah, with around $26M raised and backing from Bonfire Ventures. Built on more than 10 million real conversations across 50+ enterprise customers.
Company status
independent
Use cases & customers
Primary use cases
Target customers
Deployment options
Integrations
Connects through a native CRM integration, an API, or a simple CSV upload, integrating with existing CRM systems so qualified leads flow back to the sales team. Books appointments to calendars and warm transfers live calls to reps.
In practice
Your inbound leads go cold because reps cannot text everyone back fast enough, especially after hours. Aktify texts each new lead within a minute, qualifies them, and books the appointment automatically, around the clock.
You run an insurance or auto business where SMS converts but TCPA compliance is a real risk. Aktify handles the two way texting with compliance guardrails built in, then warm transfers ready buyers to a licensed agent.
You have a pile of aging leads no one has time to work. Aktify re engages them over text, handles objections and rescheduling, and routes only the ones ready to talk back to your reps.
Sources & related URLs
Related / legacy domains
Capability coverage
3.5 / 14 capabilities · 25%
| Integrations & Tool CallingIntegrates with CRM systems via native integration, an API, or CSV upload, plus calendar booking and warm call transfer, though integration breadth is scoped to the sales follow up workflow. | Partial |
|---|---|
| Workflow OrchestrationAutonomously runs the full sequence from first text through qualification, objection handling, scheduling, rescheduling, and warm transfer, an end to end conversational workflow, though it orchestrates its own sales flow rather than offering general workflow building. | Partial |
| Knowledge Grounding & RAGCloser AI incorporates product knowledge to answer lead questions during conversations, a grounding capability, though it is configured product knowledge rather than a general retrieval system over a document base. | Partial |
| Human Oversight & GuardrailsTCPA compliance guardrails govern its outreach and it warm transfers ready leads to human reps, a handoff to human oversight, though it operates autonomously without a per message approval step. | Partial |
| Security, Identity & GovernanceNo infosec certifications, SSO, or access governance controls are documented; TCPA compliance is regulatory messaging compliance counted under guardrails rather than security governance. | Unable to verify |
| Observability & AuditabilityNo conversation analytics, reporting dashboard, or audit surface is documented publicly. | Unable to verify |
| Memory & State PersistenceTracks per lead conversation state and re engages cold leads, but this is lead state in the sales workflow rather than a distinct agent memory layer. | Unable to verify |
| Deployment & Data ResidencyDelivered only as a cloud SaaS service with no self host, on premises, or in VPC deployment option documented. | Unable to verify |
| Prebuilt Agents, Templates & PacksShips prebuilt, industry specific AI agents tuned per vertical (auto, insurance, home security, pest control, HVAC, roofing, finance, and more), a library of ready to use vertical agents, though not a customer extensible template marketplace. | Partial |
| Triggers & Channel CoverageTriggers on new lead arrival to respond within a minute and operates 24/7 over SMS for both inbound and outbound, strong speed to lead triggering, though channel coverage is focused on SMS rather than omnichannel. | Partial |
| Model Flexibility & RoutingRuns on its own purpose built models trained on sales conversations; model choice and routing are not exposed to the user. | Unable to verify |
| APIs, SDKs & MCP ExtensibilityOffers an API for integration alongside CRM connectors and CSV upload, though no SDK or MCP server is documented. | Partial |
| Testing, Debugging & OptimizationOffers live demo agents to preview the experience, but no user facing testing, debugging, or evaluation product. | Unable to verify |
| Browser & Computer UseNot applicable. Aktify is a conversational SMS sales agent and does not provide browser automation or computer use. | Unable to verify |
Pricing
Performance-based, three tiers · contact for quote (no public pricing)
Performance based pricing across three tiers (Nurture AI and Closer AI), scoped to lead volume and use case; not publicly disclosed
Included quota
Three performance based tiers. Nurture AI (lead qualification + appointment scheduling). Closer AI (advanced, deeper product knowledge and conversation). Pricing scoped to lead volume and use case; not publicly disclosed.
What is public
That pricing is performance based across three tiers (Nurture AI and Closer AI) is public; no dollar figures, and no readily available free trial.
Billing mechanics
Performance based, scoped per contract to lead volume and use case across three tiers. Quote only.
Cost watchouts
Performance based pricing scoped to lead volume can scale quickly with high lead throughput; with no public rate card, true cost is only knowable after a scoped quote.
Variable cost rationale
Pricing is performance based and scoped to lead volume, so cost scales with how many leads the AI works and qualifies. Without a public rate card, total cost depends on negotiated terms and lead throughput, which makes spend harder to predict in advance.
Additional watchouts
No public pricing means budgeting requires a sales conversation; performance based terms tie cost to lead volume. As a fully autonomous outbound agent in regulated B2C verticals, configuration and compliance setup matter.
Overage / add-ons
Performance based; pricing tends to track leads contacted or qualified rather than per message, scoped per contract. Specifics not public.
Sales call required
Yes — required for paid access
Free / trial
No readily available free trial; contact sales for access.
Lowest paid plan
Not publicly disclosed (three performance-based tiers, contact for quote)
Commercial notes
Sales led, contact only pricing typical of autonomous outbound agents. Differentiates on years in production since 2018, deep B2C vertical specialization, and TCPA compliance for regulated consumer categories.
Key ambiguities
No public pricing at all; the entire rate card and tier definitions require contacting sales.
Cancellation / refund
Not public; terms are contractual.
Support SLA / resale
Enterprise onboarding and support implied by its enterprise customer base; specifics not public.
Missing data
All dollar figures, tier definitions, and whether a trial exists are not public.
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